--- title: Paypro Workforce Management Reviews meta_title: 'Paypro Workforce Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Paypro Workforce Management works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 48 scale: '5' date_modified: '2026-06-24' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Paypro Workforce Management Reviews **Vendor:** Paypro Workforce Management **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 48 ## About Paypro Workforce Management Our expert team deploys a best-in-breed, all-in-one HR solution that makes the day-to-day better for your people. • Help organizations become a great place to work by building people-centric, life-work technology that meets every employee where they are on their journey. • Provide a unique white-glove service model centered around the specific needs of your business. • Deliver a proven fortune 500 level solution that receives $60m in R&D annually. • Provide data driven purposeful guidance to help move your business forward. • Use data and AI to help managers avoid mistakes, reduce risk, and improve efficiency. • 100% US-based dedicated teams of industry experts directly available to your team • Best in class software, developed and maintained by the industry leader • An expert organization at implementing and supporting the software product ## Paypro Workforce Management Pros & Cons **What users like:** - Users value the **excellent customer service** of Paypro Workforce Management, appreciating prompt support and personalized training. (19 reviews) - Users value the **prompt and dedicated customer support** from Paypro, enhancing their overall experience and satisfaction. (15 reviews) - Users value the **efficient payroll process** of Paypro Workforce Management, making payroll handling quick and error-free. (11 reviews) - Users find the **ease of use** of Paypro Workforce Management exceptional, streamlining payroll and reporting effortlessly. (6 reviews) - Users commend the **quick response time** of Paypro's team, ensuring prompt assistance and support throughout their experience. (5 reviews) - Implementation Ease (4 reviews) - Payroll Ease (4 reviews) - Automation (2 reviews) - Customizability (2 reviews) - Efficiency (2 reviews) **What users dislike:** - Users find the **complex reporting** in Paypro Workforce Management confusing and lacking essential features and communication. (6 reviews) - Users find the **limited features** of Paypro Workforce Management restrict their efficiency and reporting capabilities. (3 reviews) - Users find Paypro Workforce Management **not intuitive** , with awkward navigation making it challenging to locate necessary features. (3 reviews) - Users find adjusting to **new report configurations** challenging, leading to confusion after over a year of usage. (2 reviews) - Users find the **hours management limited** , with allocation not always totaling and reporting features lacking. (2 reviews) - Login Problems (2 reviews) - Poor Customer Support (2 reviews) - Inadequate Verification (1 reviews) - Lack of Knowledge (1 reviews) - PTO Issues (1 reviews) ## Paypro Workforce Management Reviews ### 1. PayPro makes my life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Cinda P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paypro Workforce Management?** The support I receive from the various teams at PayPro is my favorite part of the system and service. The HRIS team is very reponsive and willing to do get on a video call to work through my issue or quesiton. The payroll team is the best with very fast reply times when I need it most and the tax team has solved our biggest problem of know which taxes we need to be set up for and alerting us to new ones when aplicable. We have employees in 29 different states so this is what saves my sanity. We came from the ADP call center level of service and the difference a dedictaed team of support personnel has helped our process from HR to benefits to payroll has been a game changer. On top of being reliable and helpful they are also freindly!! **What do you dislike about Paypro Workforce Management?** The continued updates lose me occassionally but luckily the support team is alwasy available to get me up to speed. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Until we started with PayPro our part time employees completed and scanned their paper time sheets, now they are able to complete them online. Also, prior to PayPro our on-boarding and new hire paperwork was done via email and attachments that new hires would have to print out, complete and return via email. Paypro enables all of the paperwork to be completed right on the platform in an easy to use process. The assitance provided with the tax functions has been the biggest problem solver for us. They help ensure that we are set up and registered for all of the payroll taxes we should be and they file and follow up with the agencies if there are questions or problems. ### 2. Pleasant experience in our first year! **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Paypro Workforce Management?** The customer service. Anytime I need any help our module reps are always ready and willing to help. You never have to wait or have a hard time getting in touch. They are right there available to us in a prompt manner. While training and onboarding they also were beyond helpful and VERY personal. The training experience was great. The website is also such an ease to use! You can make any custom report you would like with the click of a button. The payroll process is very straight forward and easy to use. Makes processing quick & easy with little room for error. **What do you dislike about Paypro Workforce Management?** Ongoing training. We have a new HR employee and shes had a tough time learning the system and finding videos on the system without having to pay for training sessions. Also the security of entering a code every 7 days for employees is so excessive. We have employees that do not even have cell phones. Very inconvenient **What problems is Paypro Workforce Management solving and how is that benefiting you?** Daily HR tasks, time & attendance **Official Response from Kayla Kelly:** > Thank you for your positive feedback about our customer service and the ease of use of our website and payroll process. We apologize for the inconvenience you've experienced with ongoing training and the security code requirement. Please note the security code request is a setting in the system that can be adjusted. Your dedicated customer service representative would be happy to walk you through the process to make sure this is working correctly for you and your team. We appreciate your input! ### 3. good for small business **Rating:** 4.0/5.0 stars **Reviewed by:** Judi R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Paypro Workforce Management?** As a small business with very complicated reporting, under 50 employees across ten states, Paypro has been able to create processes and reports that support our unique needs. I have been impressed with the fact that we have dedicated customer service folks, as that has not been my experience with other companies, given our small size. I am listed as the administrator as I can only choose one category, but I am also the primary user of the system **What do you dislike about Paypro Workforce Management?** The downside I have found is that there are some errors and changes in reporting that I need made that cannot be completed as they are not a priority for UKG. This is the only place I have found a lack of communication in regular updates. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Saving me time as we just implemented open enrollment and onboarding. WE are currently moving soem forms to Paypro and they will be available for employeees directly in the system and I will no longer be emailing forms to employees. ### 4. Easy reporting and system use **Rating:** 2.5/5.0 stars **Reviewed by:** Megan T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Paypro Workforce Management?** The ability to change settings for very specific reports is wonderful. There was so much hands on assistance when we began implementation and all of our questions were answered. Even though we only use PayPro Workforce One for payroll processing every other week, it an easy process. **What do you dislike about Paypro Workforce Management?** Our PTO accruals still have not been set up correctly, regardless of the multiple attempts at correcting issues. There have been meetings with the VP of Customer Service that have still left our PTO balances out of where they should be which is very frustrating. **What problems is Paypro Workforce Management solving and how is that benefiting you?** None, we have had ongoing issues since implementation that still have not been solved. We were expecting a product that would largely remove us from the payroll process but that is not what we received, all PayPro is doing for us is processing the payroll taxes. ### 5. Better platform than others that I have used **Rating:** 4.5/5.0 stars **Reviewed by:** debra h. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** For me, the best part of Workforce is that I can process our payroll in less than half the time that it took me with our previous company. The process is seemless. If there is ever an issue, the team at Paypro is always there to help. **What do you dislike about Paypro Workforce Management?** The only downfall is that it is sometimes hard to get someone on the phone. The staff will respond quickly though. **What problems is Paypro Workforce Management solving and how is that benefiting you?** We are able to track our employees PTO usage easily with Workforce. We also use the service for our insurance plans. Which makes it easier since everything is in one place. ### 6. PayPro Workforce Review **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph O. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Paypro Workforce Management?** The interface, the reporting features and our rep (Susan G.) is fantastic! Susan is available for any items that come up and always provide solutions. Overall the software is very robust. **What do you dislike about Paypro Workforce Management?** I dislike the timeout feature which logs me off after 15 minutes of inactivity. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro Workforce provides an organized system for a complex payroll process involving several employee types and two payroll files each cycle. In addition, WF1 is helping me be more productive. ### 7. Excellent Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** Paypro's customer service is excellent !!! The entire Paypro Team, especially Sue, is always reliable and go above and beyond to assist you. They give very clear instructions, always resolve any issues in a timely manner and delivery of any checks is always on time ! **What do you dislike about Paypro Workforce Management?** I liked the aesthetic of Workforce One has taken me a little time getting used to versus the old Paypro product. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro Workforce Management makes all the payroll functions run smoothly and efficiently. ### 8. Accounting Manager **Rating:** 5.0/5.0 stars **Reviewed by:** sarah e. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Paypro Workforce Management?** My account representative is very responsive and always willing to help. **What do you dislike about Paypro Workforce Management?** I feel that pay pro reports aren't that helpful, and I often have to create my own. Also, many times our teammates are getting the erro message "account information invalid" when trying to login, but their username and password is correct. **What problems is Paypro Workforce Management solving and how is that benefiting you?** completing payroll in a timely matter. ### 9. Always a phone call away - Amazing personalized Service **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paypro Workforce Management?** The ease of payroll processing and accrual tracking. **What do you dislike about Paypro Workforce Management?** Some of the reports do not fit my needs. **What problems is Paypro Workforce Management solving and how is that benefiting you?** The ease of transferring the time & labor module directly into payroll for processing. The interface is amazingly easy to navigate without that "bloated" feeling. ### 10. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra G. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Paypro Workforce Management?** The most helpful is their knowledge and accuracy. Their professionalism is outstanding! Excellent customer service. **What do you dislike about Paypro Workforce Management?** There are no downsides in using their services. **What problems is Paypro Workforce Management solving and how is that benefiting you?** PayPro is handling our payroll. The benefit for us is complete satisfaction, accuracy of all numbers they handle for us, and time savings. **Official Response from Kayla Kelly:** > Thank you for sharing your positive experience with our team at Paypro! We truly appreciate the feedback and are always striving to provide excellent customer service. We are so happy to hear that our representatives have been helpful and responsive. ### 11. Great staff **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn L. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2023 **What do you like best about Paypro Workforce Management?** everyone is very helpful and quick to answer any questions **What do you dislike about Paypro Workforce Management?** the long passwords, but understand its for saftey. **What problems is Paypro Workforce Management solving and how is that benefiting you?** less time spent doing payroll now. and if I have a problem, someone is alwasy available to help **Official Response from Kayla Kelly:** > We're glad to hear that our staff has been helpful and quick to answer your questions. We understand the importance of security, and we appreciate your understanding regarding the long passwords. We're pleased to hear that using Paypro Workforce Management has saved you time on payroll and that our support team has been readily available to assist you. ### 12. Review of my experience with Paypro **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher C. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2023 **What do you like best about Paypro Workforce Management?** Everything is streamlined for the most part. **What do you dislike about Paypro Workforce Management?** Some features can be improved like reporting. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Some topics I need assistance with but paypros customer service is very helpful, showing me how to solve X problem and then it no longer becomes an issue. **Official Response from Kayla Kelly:** > We're glad to hear that you find our workforce management system streamlined. We appreciate your feedback on the reporting features. If you ever need help creating any custom reports please reach out to your dedicate support team. They are always happy to assist. ### 13. BEST PAYROLL CO TO WORK WITH **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2023 **What do you like best about Paypro Workforce Management?** The reps are always available to answer your questions & help with any issues. They always get back to you shortly if you send an email or leave a message. They are always very nice & glad to help. It was easy to get to know the new platform since the rep helped train which made the integration smooth. **What do you dislike about Paypro Workforce Management?** I haven't had something that I disliked or wanted to change. **What problems is Paypro Workforce Management solving and how is that benefiting you?** none at this time **Official Response from Kayla Kelly:** > Thank you for your kind words! We strive to provide excellent customer service and user-friendly systems to make payroll processing as seamless as possible. ### 14. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Rivkah U. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Paypro Workforce Management?** Every Customer Service Specialist has been amazing to work with. Always helpful and I never feel that I am a bother. the Paypro system is easy to use and makes the weekly payroll submission a breeze **What do you dislike about Paypro Workforce Management?** i really can say anything negative about Payrpo **What problems is Paypro Workforce Management solving and how is that benefiting you?** We use to do payroll in house. Paypro save us so much time since they are do all the necessary filing for us **Official Response from Kayla Kelly:** > Thank you for your kind words! We strive to provide excellent customer service and user-friendly systems to make payroll processing as seamless as possible. ### 15. HRIS - At its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Paypro Workforce Management?** The support team and how helpful they are **What do you dislike about Paypro Workforce Management?** Some functions are clunky and need work. **What problems is Paypro Workforce Management solving and how is that benefiting you?** TIme management and employee record keeping **Official Response from Kayla Kelly:** > We're so glad to hear that you find our support team helpful! We take your feedback about the clunky functions seriously and are committed to making improvements. It's great to hear that Paypro is solving your time management and employee record keeping needs. ### 16. I am still very new with this system, so I am still trying to navigate my way thru the system. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** I like the feature of importing the worksheet & once it's imported, I can check my totals. **What do you dislike about Paypro Workforce Management?** Trying to get some of the same reports that I used to use before can be confusing. We are still trying to adjust to the new reports. **What problems is Paypro Workforce Management solving and how is that benefiting you?** I'm not sure yet. ### 17. Great training, easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Paypro Workforce Management?** The implementation team was extremely helpful and responsive to any questions we had. **What do you dislike about Paypro Workforce Management?** I don't dislike anything so far. The program is easy to use and the support we receive is awesome. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Ease of access for employees and administration. ### 18. Very Happy **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Business Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paypro Workforce Management?** Very professional, Our rep is always there to help or answer any questions **What do you dislike about Paypro Workforce Management?** Would have liked option to go paperless, Took a little while to get used to. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Always helpful in straightening out some tax issues and audits ### 19. Good HRIS with lots of power and complexity **Rating:** 4.5/5.0 stars **Reviewed by:** Greg B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Paypro Workforce Management?** The system is very customizable and can handle a great variety of company structures and policies. The customer service reps are generally knowledgeable and helpful. The reporting is relatively easy to customize and makes it easy to export data to Excel. **What do you dislike about Paypro Workforce Management?** As with any such large system, there is a great deal of complexity, so the learning curve is high for initial users. Also, as with all software, there are occasional updates which can change features of the system in ways which are sometimes subtle and not always obvious. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Tracks all of our employees' time worked, time off and accruals, vital information, payroll, etc. Makes is fairly easy to create custom reports to answer a variety of business questions. ### 20. Smooth transition into learning/using their systems coming from an adverse situation when I started. **Rating:** 4.0/5.0 stars **Reviewed by:** Devyn F. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Paypro Workforce Management?** I enjoy my representatives on both the payroll and timekeeping sides. All three are easy to work with, patient, and respectful whenever we seek help. They have always been responsive and consistent. **What do you dislike about Paypro Workforce Management?** Feel limited in areas that we would like to be able to do more, whether it's a lack of a report we could use for particular info or troubles with timesheets because of the accrual setting limitations. **What problems is Paypro Workforce Management solving and how is that benefiting you?** I can't say we have something specific for this question now. But we have a couple of ideas we would like to explore under this matter to better our process and practices. ### 21. Great customer service - very helpful for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan W. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Paypro Workforce Management?** We are a small business and don't have time to handle all of this internally. The staff at paypro is very easy to work with and does a lot of it for us. We like that they are experts and have answers to our questions. Very comfortable using them **What do you dislike about Paypro Workforce Management?** So far the experience has been great. We do not have any complaints at this time **What problems is Paypro Workforce Management solving and how is that benefiting you?** Our payrolls vary greatly as we have employees in different states and different bonus structures. They are very helpful with this and solving any tax issues we have. They have made this process much easier ### 22. Great Company- Software could be more user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Patrise H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paypro Workforce Management?** We use almost all of the various modules and love that they are integrated. The customer care and support teams are fantastic. We like that they are a local company and that we have a dedicated rep and we know the whole team. **What do you dislike about Paypro Workforce Management?** Many times we are told by our CSR that we are the only client using this or that function. The bugs may not have been worked out yet, and/or the program itself is not user friendly. We just don't like the software they use. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Keeping all of our data integrated and in one place. ### 23. Review of Paypro Workforce / by Admin for HRIS and Payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Lilliana S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Paypro Workforce Management?** Hands down, the customer service! I have worked with order vendors/platforms in the past and the responsiveness was not the same as I receive by the Paypro team. **What do you dislike about Paypro Workforce Management?** I don't dislike anything, but with every platform, there can be room for improvement, I find there can be minimal nuances with the set up of profiles, workflows, etc., but the team is always helpful and respond quickly to find a solution. **What problems is Paypro Workforce Management solving and how is that benefiting you?** They are helping us to create a seamless onboarding experience, we use Paypro for our HR and Payroll needs. ### 24. Helpful and willing to take our perspective into account with implementing our Paypro Account **Rating:** 4.5/5.0 stars **Reviewed by:** Randy T. | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Paypro Workforce Management?** The implementation team worked tireless hours to get us to the LIVE date. We have a lot of rules and policies which they were able to have built into our platform. Now that we are active, the daily team ensures our answers and problems are resolved expeditiously. **What do you dislike about Paypro Workforce Management?** We have challenged some constraints due to Workforce Ready rules, although we have found workarounds with Paypro's assistance. **What problems is Paypro Workforce Management solving and how is that benefiting you?** They continue to find solutions when it comes to the platform and how it is designed by UKG. ### 25. Great staff will walk you through everything and go the extra mile to research your best options. **Rating:** 4.5/5.0 stars **Reviewed by:** Dorothy H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** One-stop shopping for all your payroll and benefits, they are 100% paperless, and the Employees' see their total benefits cost on each pay statements, YTD totals included. **What do you dislike about Paypro Workforce Management?** It is not the easiest system to navigate, but, the results are worth it. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro Workforce Management helped us with specific reporting needs, added our benefit plans and could accommodate our many general ledger nuances. The staff is knowledgeable, courteous and willing to go the extra mile to meet our quirky needs. All processes can be automated and tweaked to our specific needs. The benefit here is one-stop shopping that generates the necessary general ledger coding and reports needed to streamline necessary payroll audits and reporting. ### 26. experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Paypro Workforce Management?** personal contact, willingness to assist. **What do you dislike about Paypro Workforce Management?** n/a, don't really have any downsides. . . **What problems is Paypro Workforce Management solving and how is that benefiting you?** tax liabilities **Official Response from Kayla Kelly:** > Thank you for your positive feedback! We're happy to hear that you don't have any downsides to report. Please always feel free to reach out if anything comes up we can assist with. ### 27. Great Customer Service and User Friendly Applications **Rating:** 5.0/5.0 stars **Reviewed by:** Russell C. | VP, Finance and Treasurer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about Paypro Workforce Management?** Paypro does a great job at providing customer service. Our dedicated representative quickly responds to our questions. Issues are resolved professionally and efficiently. The software is easy to use on both the employee and administrative ends. Implementation of their latest platform was professionally managed and completed on time in 2021. **What do you dislike about Paypro Workforce Management?** At this time we don't have any dislikes to share in this review. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro does a great job of handling our time and labor accounting requirements. ### 28. Very pleased with the dedication and help provided by PayPro team **Rating:** 5.0/5.0 stars **Reviewed by:** Aleem H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paypro Workforce Management?** Payroll,TLM and Tax teams are always willing to provide timely, professional and courteous support. Very pleased with the support provided to me and other users. Would like to extend special thanks to Paulette Felician, Susan Cyr (payroll), Chris Smagla, Dawn Henderson (and other TLM staff), Dave Krol and Bernice (Tax Team) for their dedicated service. **What do you dislike about Paypro Workforce Management?** System can be a little slow sometime - but I believe this can be a Cloud issue. Outreach from my in-house tech support and PayPro techs to can alleviate this. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Leave accruals. Time and Attendance. Timely payroll processing / delivery. Better able to issue / track special pays. Creating reports. Hand-on support from PayPro Team ### 29. The customer service experience is great. **Rating:** 4.0/5.0 stars **Reviewed by:** Ann Marie S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2023 **What do you like best about Paypro Workforce Management?** Payroll calculation features are easy to use. Kronos partnership with PayPro is a plus. Additionally, benefit administration provides reporting capability and records employee benefit selection history. **What do you dislike about Paypro Workforce Management?** Navigation of the software can be awkward. There are many screens and sometimes it is hard to find what you are looking for. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Currently working on an EDI file feed, which can save time during benefit enrollment. ### 30. Very Knowledgeable **Rating:** 5.0/5.0 stars **Reviewed by:** Aida R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Paypro Workforce Management?** Paypro Workforce Management holds all the information in one database. Their Team is always available if I need assistance on reports etc. **What do you dislike about Paypro Workforce Management?** The downside is that we don't always get a live person when we call. Paypro staff is a heavily email-based company. Sometimes you just want to speak to someone. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Right now, there are no problems the management team is solving for us. ### 31. Professional team behind dependable software **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Paypro Workforce Management?** The software is user friendly and intuitive so it's very easy to learn. **What do you dislike about Paypro Workforce Management?** I've been using it for a few months and found no trouble so far. **What problems is Paypro Workforce Management solving and how is that benefiting you?** There's a much better breakdown of payroll taxes so it's easier to plan and budget. ### 32. Exceptional Service **Rating:** 5.0/5.0 stars **Reviewed by:** Diane L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Paypro Workforce Management?** The payroll process is easy to follow step by step. Assistance is always prompt when required. **What do you dislike about Paypro Workforce Management?** I can not think of anything that I dislike about Paypro. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Using Paypro's services has allowed our company to complete our payroll processing in a more timely manner. ### 33. Great payroll company **Rating:** 5.0/5.0 stars **Reviewed by:** Viviane a. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Paypro Workforce Management?** I enjoy working with Shirley C. as she is the only one managing our account. I have had only one representative for the past year! **What do you dislike about Paypro Workforce Management?** I didn't enjoy with the older system, Millenium but enjoy working with Workforce. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Making payroll processing efficient. ### 34. Payroll Administrator **Rating:** 4.5/5.0 stars **Reviewed by:** Angela M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** Great Team. Always willing to help, no matter the time. **What do you dislike about Paypro Workforce Management?** I wouldn't change anything. I'm pleased **What problems is Paypro Workforce Management solving and how is that benefiting you?** Currently working with Client Service (Shirley Corcona) She is very knowledgeable and always willing to help. Very dependable ### 35. Great application and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Angie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Paypro Workforce Management?** The layout is easy to use. The customer service rep has the best communication I have seen. **What do you dislike about Paypro Workforce Management?** I wish my employees would use it more often. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Handles every aspect of payroll on our behalf. ### 36. Good Support **Rating:** 3.5/5.0 stars **Reviewed by:** Pam H. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** Individual contacts for each part of WFO - subject matter experts. **What do you dislike about Paypro Workforce Management?** Sometimes there is slow response to requests specifically with the TLM module. **What problems is Paypro Workforce Management solving and how is that benefiting you?** TLM changes ### 37. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn N. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Paypro Workforce Management?** Cheryl and Susan are always willing to help and find answers to all my questions **What do you dislike about Paypro Workforce Management?** We have been using it for over a year. Set up was very tedious and took a lot of time, but staff were willing to take the time to complete **What problems is Paypro Workforce Management solving and how is that benefiting you?** making employees more involved in setting up their accounts and keeping track of their own time ### 38. The staff we deal with has been amazing and very helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Mirena B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paypro Workforce Management?** We feel that everything we have requested and the priority we have seen - has been very good and staff has been very diligent. **What do you dislike about Paypro Workforce Management?** We need to be able to reach anyone from Paypro at any moment over the phone. Do not like the idea of remote work where email is a main source of communication. **What problems is Paypro Workforce Management solving and how is that benefiting you?** not sure ### 39. Not a fan **Rating:** 1.0/5.0 stars **Reviewed by:** Melissa A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Paypro Workforce Management?** I like that you can change the language so the employees who do not read or write in english can understand. My account reps are good. **What do you dislike about Paypro Workforce Management?** The system is limited to what other payroll software offers. Whether creating or using existing reports, the reports aren't great. **What problems is Paypro Workforce Management solving and how is that benefiting you?** N/A **Official Response from Kayla Kelly:** > Hi Melissa, we are sorry to hear that the reporting functionalities are not meeting your needs and would like to schedule an in-depth training to review the deep reporting capabilities available. Susan, your dedicated customer service representative will be in touch shortly to schedule some time with you. ### 40. PayPro is not very user friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Richard B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Paypro Workforce Management?** It allows for a mountain of information to be entered. The support team is very patient in walking through tasks. **What do you dislike about Paypro Workforce Management?** It allows for a mountain of information to be entered. It is not clear why all this information is needed or what it is for, so most boxes are left blank. **What problems is Paypro Workforce Management solving and how is that benefiting you?** N/A ### 41. Payroll issues was handled efficiently and timely. **Rating:** 5.0/5.0 stars **Reviewed by:** DEBITA S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** All payroll solutions are met. The system is designed for your payroll needs and much more. Representatives are professional and very helpful. **What do you dislike about Paypro Workforce Management?** There is no negative to using Paypro as your payroll solution **What problems is Paypro Workforce Management solving and how is that benefiting you?** No problem, just assisting to get more hands on and navigate to the various modules ### 42. Excellent Working Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Paypro Workforce Management?** You always get a "live" person to help. Shirley Cocoran is our Rep and i she is wonderful **What do you dislike about Paypro Workforce Management?** Nothing. They are very helpful and compenient **What problems is Paypro Workforce Management solving and how is that benefiting you?** None at the moment ### 43. Provide great services **Rating:** 5.0/5.0 stars **Reviewed by:** Anna L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Paypro Workforce Management?** Ease of generating reports and timekeeping. **What do you dislike about Paypro Workforce Management?** The allocation of hours not always add up to 100% **What problems is Paypro Workforce Management solving and how is that benefiting you?** keeping track of time & attendance, benefits, etc. ### 44. A real-time course of action to back activity. **Rating:** 5.0/5.0 stars **Reviewed by:** Amelia L. | Senior Specialist Candidate Consultant (CertRP) , Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2020 **What do you like best about Paypro Workforce Management?** Paypro Workforce is an astounding organization gadget to supervise the remuneration and stores. This application doesn’t because it was deal with payrolls, but as well donate the finest conceivable way to comprehend with paychecks and get-away enrollment. So, one can’t deny its effect on overseeing the compensation outcomes. This instrument makes a distinction to protect the total handle of each day and month to month wedges and allow the full data with receipt and charging. In this way, this device is making a distinction to stabilize the system with an incredible exchange approach. **What do you dislike about Paypro Workforce Management?** This computer program handles the payrolls and emolument comes about, that’s why a mystery word is required to save the information and require exceedingly secure organize for securing the employee’s information. In this way, make past any question a security code to secure the system and inspected the coordinate book for its foundation **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro Workforce is the able course of action to protect the stipend of the specialists. Our company is overseeing all these issues exceptionally beneficially and there's a suitable organization to supervise the detail. The agent is satisfied and their data is put absent with each crucial information. No one is overwhelmed in passing on the month to month paychecks. The chances of any burden are irrelevant and we utilize this application to ensure the right working system. We are especially comfortable in making sales for everyone and there are no chances of any botch. ### 45. This application could be a real-time arrangement to finance action. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa L. | Sales Manager - Tech , Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2020 **What do you like best about Paypro Workforce Management?** Paypro Workforce is an astonishing administration device to oversee the compensation and stores. This application doesn’t as it were bargain with payrolls, but too give the finest conceivable way to comprehend with paychecks and get-away enrollment. So, one can’t deny its impact on managing the salary outcomes. This instrument makes a difference to preserve the full handle of every day and month to month wedges and give the total information with receipt and charging. In this way, this apparatus is making a difference to stabilize the framework with a great trade approach. **What do you dislike about Paypro Workforce Management?** This computer program handles the payrolls and compensation results, that’s why a secret word is required to spare the data and require an exceedingly secure stage for securing the employee’s data. In this way, make beyond any doubt a security code to secure the framework and examined the direct book for its establishment. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro Workforce is a capable arrangement to preserve the compensation of the workers. Our company is managing all these issues very productively and there's an appropriate stage to oversee the detail. The representative is fulfilled and their information is put away with each vital data. No one is befuddled in conveying the month to month paychecks. The chances of any burden are negligible and we utilize this application to guarantee the correct working framework. We are exceptionally comfortable in making solicitations for everybody and there are no chances of any mistake. ### 46. A real-time solution to payroll activity and trends. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex M. | Events Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2020 **What do you like best about Paypro Workforce Management?** Paypro Workforce is an amazing management tool to manage the salary and funds deposits. This application doesn’t only deal with payrolls, but also provide the best possible way to comprehend with paychecks and vacation enrollment. So, one can’t deny its effect on managing the salary outcomes. This tool helps to maintain the whole process of daily and monthly wedges and provide the complete data with invoice and billing. Thus, this tool is helping to stabilize the system with a good business approach. **What do you dislike about Paypro Workforce Management?** This software handles the payrolls and salary outcomes, that’s why a password is mandatory to save the information and need a highly secure platform for protecting the employee’s information. Thus, make sure a security code to protect the system and read the guide book for its installation. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro Workforce is a powerful solution to maintain the salary of the employees. Our company is dealing with all these issues very efficiently and there is a proper platform to manage the detail. The employee is satisfied and their data is stored with every necessary information. No one is confused about delivering the monthly paychecks. The chances of any inconvenience are minimal and we use this application to ensure the proper working system. We are very comfortable in making invoices for everyone and there are no chances of any error. ### 47. Paypro workforce management is a software that manages employees and other company data. **Rating:** 5.0/5.0 stars **Reviewed by:** Dayton B. | Quantitative Research Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2020 **What do you like best about Paypro Workforce Management?** Paypro workforce management manages payroll and HR. It track the professional certificates of employees. It can be used to enter the time request for leave, for profile change, payment information documents and many more. Through Paypro workforce management the adding of new employees is easy and simple. It is customizable and fits according to the needs of your company and simplifies the process. It also makes the on boarding of employees simple. Despite having so many useful features it is also comes with an affordable price. It is mostly used for mid sized companies. It does time tracking. The customer care service is incredible and friendly. **What do you dislike about Paypro Workforce Management?** The report builder needs to be easy. Issues occur while loging in the system. It is not intuitive. There are not many cons of Paypro as it is overall a great software. **What problems is Paypro Workforce Management solving and how is that benefiting you?** Paypro workforce management is an incredible and user friendly software that fulfills the demands of the company. It solves the needs of the company. Through Paypro reports can be customized. The best thing about it is that their teams asks for the feedback all the time so they can fix up the system. It is also simplified as compared to its competitors. Overall im very happy with this program it makes the work easier. ### 48. Monitoring with Paypro will definitely help you to improve your service. **Rating:** 4.0/5.0 stars **Reviewed by:** Guilherme E. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2020 **What do you like best about Paypro Workforce Management?** Our department uses the tool to manage our payroll and also Human Resources. It is a resource for all employee information, including a recommendation for different employment records when required by law and worker-related information to various other parties. **What do you dislike about Paypro Workforce Management?** Considering that Paypro Workforce is a very complex system, I think Paypro does an excellent job, making it adjustable, whenever possible, and also simplifying each process. The integration was extremely detailed and we also received detailed instructions, totaling screenshots. I cannot disregard details of anything, and I am satisfied with the functionality. **Recommendations to others considering Paypro Workforce Management:** Paypro Workforce has helped us to track and control across the system in the best way a series of HR-related concerns that used to be extremely difficult to resolve, time-consuming and laborious. **What problems is Paypro Workforce Management solving and how is that benefiting you?** We have fixed and temporary employees. The program allows us to establish guidelines based on labor legislation, our vacation schedule at the workplace, etc., so that we do not have to make several changes to the timesheets when we have situations that differ from the standard. The rules begin and also take care of the different scenarios for us. - [View Paypro Workforce Management pricing details and edition comparison](https://www.g2.com/products/paypro-workforce-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+17%3A16%3A37+-0500&secure%5Bsession_id%5D=1f4c39b1-5a14-4417-97cc-b8fef0fa8834&secure%5Btoken%5D=da20d17c32f94a8c81dabe77baa7db3866011ec569820297be2249e5d8ea6d9c&format=llm_user) ## Paypro Workforce Management Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Automation** - Process Automation **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Paypro Workforce Management Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,462 reviews) - [APS](https://www.g2.com/products/aps-aps/reviews) - 4.6/5.0 (813 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,491 reviews)