--- title: Paylocity Reviews meta\_title: 'Paylocity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 6155 reviews by the users' company size, role or industry to find out how Paylocity works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 6155 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Paylocity Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. [(1347 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1356825&qs=pros-and-cons#reviews) Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. [(660 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1361528&qs=pros-and-cons#reviews) Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. [(602 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1354069&qs=pros-and-cons#reviews) Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. [(562 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1361346&qs=pros-and-cons#reviews) Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. [(552 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1352944&qs=pros-and-cons#reviews) Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. [(483 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1353052&qs=pros-and-cons#reviews) Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. [(333 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1355941&qs=pros-and-cons#reviews) Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. [(318 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1356839&qs=pros-and-cons#reviews) Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. [(251 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1361628&qs=pros-and-cons#reviews) Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. [(245 mentions)](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1354389&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Paylocity ##### 1. Ease of Use Users find Paylocity to have **ease of use** , especially after training and during invoice reconciliation processes. [ See 1347 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1356825&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Happy PCTY Client" What do you like about Paylocity? User friendly; customizable; client-focused; forward thinking; stays on top of legislation and designs tools to help implement. Good mobile app. ![Susan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan B.") SB Susan B. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Portal with innovative updates and helpful features" What do you like about Paylocity? This portal brings multiple functions together in one place—Payroll, HR, Discussion Groups, and data tracking, just to name a few. It’s very easy to n ##### 2. Helpful Users appreciate the **helpful customer service** of Paylocity, providing assistance and support when needed. [ See 660 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1361528&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Happy PCTY Client" What do you like about Paylocity? User friendly; customizable; client-focused; forward thinking; stays on top of legislation and designs tools to help implement. Good mobile app. ![Alexandra V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra V.") AV Alexandra V. Mid-Market (51-1000 emp.) 4.0/5 "Comprehensive HRIS with Room for Customization" What do you like about Paylocity? I like that Paylocity is a full suite and is constantly updating and requesting product feedback. We've seen many enhancements over the past few years ##### 3. Customer Support Users appreciate the **helpful customer support** of Paylocity, enhancing their payroll experience with valuable assistance and resources. [ See 602 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1354069&qs=pros-and-cons#reviews) See Related User Reviews ![Alexandra V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra V.") AV Alexandra V. Mid-Market (51-1000 emp.) 4.0/5 "Comprehensive HRIS with Room for Customization" What do you like about Paylocity? I like that Paylocity is a full suite and is constantly updating and requesting product feedback. We've seen many enhancements over the past few years ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Continue to Address updating modules for easier use for tech dummies" What do you like about Paylocity? The pricing is fair for what we get. I like that there are multiple modules I can use and connect the information that I need. Also, the support team ##### 4. Intuitive Users appreciate the **intuitive navigation** of Paylocity, making it easy to find information and complete tasks. [ See 562 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1361346&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Happy PCTY Client" What do you like about Paylocity? User friendly; customizable; client-focused; forward thinking; stays on top of legislation and designs tools to help implement. Good mobile app. ![Alexandra V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra V.") AV Alexandra V. Mid-Market (51-1000 emp.) 4.0/5 "Comprehensive HRIS with Room for Customization" What do you like about Paylocity? I like that Paylocity is a full suite and is constantly updating and requesting product feedback. We've seen many enhancements over the past few years ##### 5. Simple Users find Paylocity to be a **simple and user-friendly solution** for managing expenses and integrating with other software. [ See 552 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1352944&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Happy PCTY Client" What do you like about Paylocity? User friendly; customizable; client-focused; forward thinking; stays on top of legislation and designs tools to help implement. Good mobile app. ![Monica J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica J.") MJ Monica J. Enterprise (\> 1000 emp.) 4.0/5 "PAyroll Manager" What do you like about Paylocity? Having a specific person to attend to our needs makes the difference. ### 5 Cons or Disadvantages of Paylocity ##### 1. Poor Customer Support Users report **poor customer support** , experiencing long wait times and lack of direct access to assistance. [ See 483 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1353052&qs=pros-and-cons#reviews) See Related User Reviews ![Susan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan F.") SF Susan F. Mid-Market (51-1000 emp.) 3.5/5 "Fairly satisfied with the sysem" What do you dislike about Paylocity? Random issues pop up for unknown reasons and then it takes weeks for development to research and get back to you with a resolution. MOst of the time, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Continue to Address updating modules for easier use for tech dummies" What do you dislike about Paylocity? Some of the modules are difficult to use and are not very intuitive. I they are getting better with updates. The benefits module is difficult with t ##### 2. Missing Features Users often find **missing features** in Paylocity, leading to frustrations and inefficient workflows during critical tasks. [ See 333 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1355941&qs=pros-and-cons#reviews) See Related User Reviews ![Lee H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee H.") LH Lee H. Mid-Market (51-1000 emp.) 4.0/5 "Paylocity is a competitor in the payroll and time & attendance market" What do you dislike about Paylocity? I have to rely on Paylocity to make some changes in the system which I would like to do myself. And how it logs me out insconsitently, I may be worki ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Continue to Address updating modules for easier use for tech dummies" What do you dislike about Paylocity? Some of the modules are difficult to use and are not very intuitive. I they are getting better with updates. The benefits module is difficult with t ##### 3. Learning Curve Users find the **learning curve steep** with Paylocity, citing outdated software and lack of support for new users. [ See 318 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1356839&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Continue to Address updating modules for easier use for tech dummies" What do you dislike about Paylocity? Some of the modules are difficult to use and are not very intuitive. I they are getting better with updates. The benefits module is difficult with t SG Suszanne G. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Payroll and Training with Paylocity" What do you dislike about Paylocity? I can think of nothing I dislike about Paylocity. It integrates with lots of other programs. ##### 4. Limited Features Users express frustration with **limited features** in Paylocity, wishing for better admin controls and customization options. [ See 251 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1361628&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Continue to Address updating modules for easier use for tech dummies" What do you dislike about Paylocity? Some of the modules are difficult to use and are not very intuitive. I they are getting better with updates. The benefits module is difficult with t ![Devin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devin G.") DG Devin G. Mid-Market (51-1000 emp.) 2.5/5 "Paylocity Support - Too Much Change, Too Little Service" What do you dislike about Paylocity? Paylocity keeps changing too much in a little timeframe. Not much support offered to keep up with changes. ##### 5. Poor Support Services Users report **poor support services** , facing long wait times and inconsistent resolutions from customer service representatives. [ See 245 mentions ](https://www.g2.com/products/paylocity/reviews?filters%5Bsentiment_snippet%5D=1354389&qs=pros-and-cons#reviews) See Related User Reviews ![Susan F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan F.") SF Susan F. Mid-Market (51-1000 emp.) 3.5/5 "Fairly satisfied with the sysem" What do you dislike about Paylocity? Random issues pop up for unknown reasons and then it takes weeks for development to research and get back to you with a resolution. MOst of the time, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Continue to Address updating modules for easier use for tech dummies" What do you dislike about Paylocity? Some of the modules are difficult to use and are not very intuitive. I they are getting better with updates. The benefits module is difficult with t ![Ahtziri A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahtziri A.") AA Ahtziri A. Human Resources Generalist Human Resources Mid-Market (51-1000 emp.) 6/3/2026 "Seamless All-in-One HR Platform That Saves Hours" 5/5 What do you like best about Paylocity? What sets Paylocity apart is how seamlessly it integrates everything from onboarding to performance tracking. Instead of juggling multiple disjointed systems, having a single, intuitive source of truth saves our team hours of administrative work and creates a frictionless experience for new hires from day one Review collected by and hosted on G2.com. What do you dislike about Paylocity? While the employee mobile experience is great, the administrative backend can feel a bit fragmented. Streamlining the navigation between different modules and improving the speed of customer support for complex technical issues would make the platform much stronger. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? Paylocity solves the widespread problem of "app fatigue" by consolidating payroll, HR, time tracking, and benefits into a single, cloud-based source of truth. For employees, this eliminates the hassle of managing multiple logins and waiting days for HR responses, as robust self-service tools allow for instant access to tax documents and PTO balances. For managers and administrators, the platform automates complex multi-state tax compliance and streamlines workflows, which drastically reduces payroll errors and frees up valuable time to focus on strategic team growth rather than tedious paperwork. Review collected by and hosted on G2.com. Show More 7/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Whitney J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Whitney J.") WJ Whitney J. HR Assistant Mid-Market (51-1000 emp.) 7/1/2026 "User-Friendly, Seamless Suite with Helpful and Quick Support" 4.5/5 What do you like best about Paylocity? The Paylocity system is user friendly. The system works seamlessly between each platform you can purchase in your suite. The support received by the account manager has been helpful and quick (most cases). Review collected by and hosted on G2.com. What do you dislike about Paylocity? As of recent, we've had a few issues with the report writer. We believe it's not the most user friendly or easiest to use. If there were more training on how to build reports, that would be great. Support time has been slower as of recent, but averaged out over the last few years that I've personally used the system, it's been good overall. The AI piece has a long ways to go to really be considered helpful. Right now it just gives you articles from Paylocity's PEAK area to assist with troubleshooting, but doesn't answer questions fully and it can't pull real-time data from the system (like an employee's pay, how many hours did employee work within a time frame, etc.). Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? Paylocity is currently helping us with one of the reports that we've built in report writer. It's our 401K report that we have to send to our carrier each payroll. They're also looking at setting up 360 integration with our carrier that way we can hopefully do away with the report. That'll be a big help! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![paul A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "paul A.") PA paul A. HR manager Mid-Market (51-1000 emp.) 10/14/2025 "HR manger" 5/5 What do you like best about Paylocity? What I like best about Paylocity is how user-friendly and organized the system is. It makes managing payroll, employee records, and time tracking much easier. The self-service options are also very helpful because employees can access their pay stubs, benefits, and schedules anytime. Overall, Paylocity helps save time, keeps everything accurate, and improves communication between HR and employees. Review collected by and hosted on G2.com. What do you dislike about Paylocity? What I dislike about Paylocity is that some features can be a bit slow or complicated to navigate, especially when switching between different sections like reports and approvals. Certain functions, such as customizing forms or uploading multiple documents, could be more efficient. It also takes time for new users to learn all the tools available. Overall, while it’s a great system, there’s room for improvement in speed and ease of use. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? Paylocity is helping solve several business problems by streamlining HR and payroll processes. It reduces manual work, minimizes errors in time tracking and payroll, and keeps all employee information in one place. The platform also helps with communication, scheduling, and compliance tracking, which saves time and ensures accuracy. Overall, it makes managing employees more efficient and allows HR to focus more on supporting people rather than paperwork. Review collected by and hosted on G2.com. Show More 6/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ER Elizabeth R. Human Resources Administrator Mid-Market (51-1000 emp.) 6/3/2026 "Streamlined Interface with Easy to Navigate Payroll and Onboarding Processes" 4/5 What do you like best about Paylocity? I love how streamlined and user-friendly Paylocity is, especially for payroll. We import timekeeping from another vendor called WinTeam, but we're looking to switch completely to Paylocity because it's so simple. With Paylocity, creating batches in the system is incredibly straightforward and efficient. The onboarding process is also a breeze, especially with the I-9 forms that can be done in just a few clicks. I appreciate the self-service aspect for employees, allowing them to update their contact information and direct deposit details themselves, which saves us time. We also signed up for the garnishments service and really like the new MarketPay module for evaluating pay compared to competitors. Both modules have streamlined our processes, and I'm looking forward to exploring them further. Review collected by and hosted on G2.com. What do you dislike about Paylocity? One thing that has been challenging is a complication with the withholding forms task in the employee onboarding packets, which is an issue we previously tried to address. There's a scroll bar on the far right-hand side at the end of the form that sometimes employees miss because it is hidden. Employees must scroll all the way to the bottom to complete this task, and most applicants don't see it. This issue leads to extra emails and follow-ups, which is kind of a hassle. Although Paylocity said we were the only ones having this issue, it feels like a problem that others might have too. It hasn't become more streamlined, but more complicated, and I think they should find a solution to make the task more workable again. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? I use Paylocity for payroll processing and employee onboarding, which it makes very streamlined. It's user-friendly, integrates our timekeeping systems, and offers self-service options for employees to update their information, saving time and increasing efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stacey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey M.") SM Stacey M. Human Resources Director Mid-Market (51-1000 emp.) 6/3/2026 "Strong HRIS System, but Troubled by Payroll Issues with no weighted overtime working correctly" 2.5/5 What do you like best about Paylocity? I love that Paylocity is easy to use from beginning to end. I appreciate that it assists with our HR system and creates a lot of benefits for us. I enjoy using the email and texting features through recruiting because we use them a lot. The onboarding screen is another feature we use regularly. I also love Paylocity's HRIS system, and the customer service for Admin Support is amazing! Every time I call on the admin backside, they just bend over backwards to help you. Review collected by and hosted on G2.com. What do you dislike about Paylocity? We're having great difficulties and trouble getting our "weighted overtime" to work on the End of Paylocity which equates to that our Payroll does not spit out accurate information which would be a FLSA and Union violation, had we not had to have an outside CPA firm work to fix the numbers EVERY SINGLE Payroll (manually done by hand) that the Custom Calcs team is and remains unable to set up correctly to work. Even though the setups were done by Mary Robertson, our account rep, and the custom Calcs team originally in full they stated, it is still not importing everything properly and is not paying overtime like it should (weighted OT in WA state requires not only the regular time, but also all of the shift differentials as a whole piece in order to determine the actual Overtime aka Weighted O/T as time and a half. This is a huge problem because we cannot produce our bi-weekly payroll without being forced to doing it manually along with an outside CPA firm to assist, which we don't want to do for obvious reasons. It might force us to leave Paylocity all together for a different system. Also, setting it up was a lot of work, and getting information off of Paylocity isn't easy either. When trying to pull a file, the process is lengthy and not straightforward, taking one or two hours to download a file for example for a Subpoena, and the information doesn't come out clearly at all even then. It's not easy to pull someone's file when needed, for example, during a subpoena. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? Paylocity helps us with our HRIS and Onboarding, along with day-to-day HR making things easier from start to end. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jessica G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica G.") JG Jessica G. Sr. Manager Benefits and Talent Development Enterprise (\> 1000 emp.) 6/3/2026 "Helpful Service Team and Intuitive Reports, but Benefits Are Manual" 3.5/5 What do you like best about Paylocity? What I like best about Paylocity is the service team. They are very helpful and work to ensure your understanding of the product and help work out kinks of your integration of services. Reports are pretty intuitive and they can usually create any kind of report you need. Overall, I also like the peak articles and the ACA Dashboard is pretty intuitive as well. Review collected by and hosted on G2.com. What do you dislike about Paylocity? We have had some issues with the passwords for all employees needing to be reset as we integrated. It was a huge undertaking. I also had quite a few issues with the benefit setup process. The benefits dashboard is very manual in process and there are a lot of steps every time someone makes changes or elects benefits as a new hire. Integrating with our carriers has also been a bit of a chore. We have been with Paylocity since Feb 1 live and still have carriers not integrated with our EDI files. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? The reports are wonderful for getting information we need. Any time I need something tailored, I am able to get it handled. I also like the community aspect of it and that people can do shoutouts, create groups, etc. I also liek that there are articles at your fingertips for getting assistance when you don't know how to do something. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Heather T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather T.") HT Heather T. Director of HR Mid-Market (51-1000 emp.) 6/3/2026 "Straightforward Payroll with Thorough Multi-State Tax Setup" 4/5 What do you like best about Paylocity? Paylocity is a straightforward and effective system. It does what I need it to do without overcomplicating the process. I particularly love how thorough it is with local tax setups. At a time where I have more remote employees working from different states, this has been an incredible value add. Review collected by and hosted on G2.com. What do you dislike about Paylocity? I work in the creative industry so I very much appreciate the recent design overhaul. The early-days-microsoft-visuals weren't my favorite! The look and feel of this system does play a role in how much my employees are inclined to use it. This does not mean the design has to be complicated or fancy - just a bit more updated and clean. Love where it's at now! Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? Paylocity is solving the following problems for me / my team - It's making payroll and and state/local taxes less complicated and easier to manage It's reducing the time I spend tripping over system complications Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Savannah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Savannah H.") SH Savannah H. Product Support Generalist Mid-Market (51-1000 emp.) 9/28/2022 "Approving and Editing Timecards" 3.5/5 What do you like best about Paylocity? I like the new layout and UI. I think it's a lot cleaner than the older version. Review collected by and hosted on G2.com. What do you dislike about Paylocity? Paylocity needs to make their timecards editing feature cleaner. Right now, it's a clunky experience as a manager and I find myself getting frustrated when making edits for my team. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? Airbase is allowing me to easily get my money back from the company. Conversations around money can sometimes be awkward but Airbase makes it easy "ask" for funds to be returned. In my case, we had an educational stipend and instead of having to message my manager directly, I just submitted my request through Airbase and it was approved right away and the funds directly went into my account Review collected by and hosted on G2.com. Show More 8/11/2026 Current UserValidated ReviewerIncentivizedSource: Organic ![Jessica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica M.") JM Jessica M. Human Resources Manager Mid-Market (51-1000 emp.) 7/25/2026 "Paylocity Keeps HR in One Place with Easy, Efficient Payroll" 4/5 What do you like best about Paylocity? Paylocity offers a huge variety of functions including payroll, recruitment, onboarding, surveys, training, expense, and more. This is a very efficient way for HR to keep everything going in one place. The ease of doing payroll is also a huge plus. Review collected by and hosted on G2.com. What do you dislike about Paylocity? The customer service, specifically related to anything tax related, leaves much to be desired. However, they do have a great knowledge base where you can look up a lot of information on your own and they have many training videos as well. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? They are continually making updates to their system. We see these come put monthly. I have personally been given an email about a suggestion I made to let me know it was coming out in the next month's updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Robyn M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robyn M.") RM Robyn M. Learning and Development Manager Mid-Market (51-1000 emp.) 5/27/2026 "Streamlined Payroll and Benefits with a Modern, User-Friendly Upgrade" 5/5 What do you like best about Paylocity? The integration process was full-service by our Paylocity team and included training for every member of our team. The platform is user friendly and a serious upgrade to the previous system for Admin / Employee / Accounting experience. The payroll experience is streamlined, as well as our benefit integrations. We've saved countless man hours in account reconciliations. We're saving money and have a modern and up to date system. My favorite aspect is the community piece. Review collected by and hosted on G2.com. What do you dislike about Paylocity? My least favorite part about Paylocity is the reporting. I have difficulty with customizing the reports, and finding reports that come out with the information in the format I need. However, requesting custom reports is not difficult. Review collected by and hosted on G2.com. What problems is Paylocity solving and how is that benefiting you? Paylocity is solving the problems of arduous check reconciliations by using their own account to write paychecks, replacing our outdated expense reimbursement program, and ensuring 401(k) compliance by closing any gaps in our data entry by replacing our 180 bridge with a 360 bridge. Review collected by and hosted on G2.com. 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