--- title: PayHOA Reviews meta_title: 'PayHOA Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 243 reviews by the users' company size, role or industry to find out how PayHOA works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 243 scale: '5' date_modified: '2026-08-13' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # PayHOA Reviews **Vendor:** PayHOA **Category:** [Community Association Management Software](https://www.g2.com/categories/community-association-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 243 ## About PayHOA PayHOA is the leading all-in-one community management software built for self-managed associations and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform. From invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism. No accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5.5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management. ## PayHOA Pros & Cons **What users like:** - Users highlight the **ease of use** of PayHOA, making management tasks intuitive and efficient. (26 reviews) - Users praise the **fast and efficient customer support** of PayHOA, always ready to resolve queries and issues. (14 reviews) - Users value the **time-saving features** of PayHOA, simplifying access to documents and streamlining processes effectively. (13 reviews) - Users commend the **ease of payment management** with PayHOA, enhancing the overall efficiency of HOA operations. (10 reviews) - Users praise the **responsive communication** of PayHOA, appreciating quick support via phone, text, and email. (8 reviews) - Users value the **variety of features** in PayHOA, which enhance management efficiency and streamline community interactions. (8 reviews) - Users appreciate the **centralized management** of PayHOA, finding it easy to track and manage HOA activities efficiently. (7 reviews) - Features (7 reviews) - Reporting (7 reviews) - Simple (7 reviews) **What users dislike:** - Users experience **payment issues** with delays and complications in managing transactions and schedules on PayHOA. (4 reviews) - Users find the **learning curve steep** , especially for less tech-savvy individuals navigating PayHOA's features. (3 reviews) - Users face **setup issues** with PayHOA, particularly in managing payment schedules and system updates requiring manual intervention. (3 reviews) - Users experience **delays in bank transaction syncing** with PayHOA, complicating account balance management and review processes. (2 reviews) - Users face **email management issues** due to lack of an embedded system and limited formatting options for communications. (2 reviews) - Lack of Mobile App (2 reviews) - Users find the **limited features** of PayHOA restrict their flexibility and effectiveness in managing communications and billing. (2 reviews) - Poor Customer Support (2 reviews) - Poor Interface Design (2 reviews) - Users express concerns about **poor reporting** , including low-resolution logos and discrepancies in generated reports. (2 reviews) ## PayHOA Reviews ### 1. Efficient for Small HOA, Needs Improved Fund Connectivity **Rating:** 3.5/5.0 stars **Reviewed by:** Brad D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about PayHOA?** I like that PayHOA is an easy way to communicate with the homeowners in our community of 50 homes. Having the emails and being able to relay correspondence collectively or to a few accounts makes it easier to share information whenever we need to communicate as a board. The software helps with our accounts receivable and payables, and it allows homeowners to pay their annual dues through the site, which is helpful. The customer support is also a positive aspect; they are easily accessible and willing to meet for fifteen or thirty minutes to guide you through the process if there are any challenges associated with the website. Additionally, PayHOA provides value as it enables a smooth transition to the next treasurer once I step down from the board, ensuring continuity in managing the finances. **What do you dislike about PayHOA?** The biggest issue I've experienced with PayHOA is that it doesn't connect our CD for reserve accounts. It connects our bank accounts and reserve accounts, but the lack of connection with the CD means we don't have full visibility of the monies available in our HOA. Resolving this issue would be very helpful. **What problems is PayHOA solving and how is that benefiting you?** We find that PayHOA balances our finances and keeps our ledger aligned with the bank. It streamlines communication with homeowners and facilitates their dues payments, while customer support is accessible and helpful. ### 2. Comprehensive Solution with Room for Onboarding Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jameson H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about PayHOA?** I like that PayHOA is a one-stop shop for everything we need without nickel and diming us for every feature. It's great for collecting payments, tracking financials, budgets, sending announcements, and keeping track of ownership details. The simple login for both board members and homeowners is handy, and having everything centralized minimizes human error. I appreciate that it's very affordable and has a generally clean interface. The bank account linking is a useful feature too. **What do you dislike about PayHOA?** I think the onboarding process wasn't as white glove as I would have liked it to be. It would be nice if you could easily share your current financials and ownership details. We're doing a lot of coordinating with homeowners who are confused. They could make collecting data and getting homeowners signed up even more streamlined. **What problems is PayHOA solving and how is that benefiting you?** PayHOA centralizes everything for our HOA, making it simple for the board and homeowners to manage payments, track details, and communicate. It eliminates the need for an accountant and reduces reliance on spreadsheets, minimizing errors. It's affordable and not overwhelming with extra costs. ### 3. An intuitive dashboard that works for all; Voting workflows that streamline decisions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I think the voting workflow (which we just recently discovered/enabled) is the most useful way for our board to formalize decisions. Its also useful to look up info and history on homes/homeowners when needed. The dashboard is pretty intuitive so most board members can navigate. **What do you dislike about PayHOA?** For some older board members the features may be more overwhelming. For the violations, I wish I could create an automated workflow based on the votes so that once majority (4+ of 7) is achieved, it would automatically approve or complete the workflow. I also don't like that for some reason my wife (who isn't a board member) continues to get HOA email notifications which is drama that's none of her business as a she isn't on the board. Probably a setting since she lives at same address as me but I haven't figured out how to prevent this. **What problems is PayHOA solving and how is that benefiting you?** Consolidation of data is the biggest benefit, I believe. It puts the income (dues payments) in the same hub as violations and architectural requests. the best benefit is not having to use multiple platforms bc PayHOA puts them all into 1. If it could integrate the board's emails/text chains that would be even more beneficial **Official Response from Earl Laing:** > Putting dues, violations, and architectural requests in one hub is the whole point of PayHOA, so cutting real platforms out of your day says a lot. It's also nice to hear that the voting workflow is already helping formalize decisions. Automating violation approvals once a vote hits majority is already shaping the direction we're building toward (we've got some AI features in the works that will help with stuff like this). For board members who find things overwhelming at first, intercom.help/payhoa has walkthroughs that help ease people in. And that email notification landing with your wife sounds like a contact record mix-up rather than expected behavior, worth a quick note to support@payhoa.com so they can sort out the setting. Here if you ever need anything. Thanks for the review and for being part of the PayHOA community! ### 4. Consolidates Tasks Efficiently But Needs Better Usability **Rating:** 4.0/5.0 stars **Reviewed by:** Adam H. | Graphic Designer/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like that PayHOA consolidates a lot of fragmented tasks into one platform, making it a one-stop shop instead of having dozens of spreadsheets. It replaces a patchwork of scattered tools, like Excel sheets, personal email threads, and paper forms, with a singular automated workflow that cuts down on manual administrative labor. For me, I logged in and it just worked. **What do you dislike about PayHOA?** I find PayHOA's lightweight accounting system to be a bit restrictive at times. Syncing live bank feeds occasionally presents hiccups too. Additionally, non tech-savvy residents can get confused easily with its interface. I think it would help if it used more colloquial language like 'HOA dues' and 'processing fee' instead of the more complex terms it sometimes uses. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA to manage our HOA, making it easy to track past-due members and store documents. It consolidates fragmented tasks into one platform, reducing manual labor. **Official Response from Earl Laing:** > Adam, "I logged in and it just worked" might be my favorite feedback. Especially since swapping a patchwork of spreadsheets, email threads and paper forms for one workflow is the whole point of building PayHOA. The accounting flexibility and bank feed sync hiccups are fair notes, and the idea of plain-language wording for residents is great. Thanks for that, we'll pass that along. Appreciate you being part of the PayHOA community! ### 5. Efficient HOA Management with Minor Support Delays **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** I use PayHOA for managing homeowner association activities, and it really helps with bookkeeping and record keeping of owners. It's convenient having everything in one place because I don't have to keep separate records for bookkeeping, invoicing, contact information, and construction applications. The software has made life easier despite some issues, which were ultimately resolved. The initial setup was fairly easy too. **What do you dislike about PayHOA?** Sometimes getting help with a problem takes a little more time than I would like it to. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA for managing homeowner association activities, helping with bookkeeping and record keeping of owners. It makes life easier by having everything in one place, so I don't need separate records for bookkeeping, contact information, invoicing, and construction applications. ### 6. Streamlined HOA Finances, Needs Better Budgeting Options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about PayHOA?** I really appreciate how PayHOA simplifies tracking of all our financials, moving away from the complex spreadsheet we used before. The tool tracks income and expenses per condominium unit and by our Board. The bank link is a game changer, allowing us to view transactions in real-time and saves time on manual entries. I find the simple graphic reporting particularly useful for showing budgeted versus actual expenses without having to create spreadsheets. **What do you dislike about PayHOA?** I do wish there was a simpler way to separate our reserve funds from our operating budget. It is possible I do not understand all the features as a new user, but this is one aspect of PayHOA that I am not comfortable with. I would suggest that PayHOA provide the ability to create more than one budget. That way, we could completely separate our operating and reserve budgets. **What problems is PayHOA solving and how is that benefiting you?** I find PayHOA simplifies tracking our financials and eliminates spreadsheet crashes and manual errors. I appreciate the real-time bank transaction views which save us hours, and the easy-to-use reporting graphics that avoid manual entries. ### 7. User-Friendly But Needs Tech Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like that PayHOA is an easy-to-use platform. It has a lot of extra features, especially the communication ones. I enjoy using broadcast emails and the ability to send things out by the US Postal Service. These features make it easy for me to communicate with my members and for them to communicate with me, streamlining processes. Moreover, the initial setup of PayHOA was very easy. **What do you dislike about PayHOA?** Sometimes the technology gets a little wonky. With the updates on the site, what used to be a one or two click process now takes more time. Inputting payments can be a little cumbersome sometimes. The data loads slower and sometimes it's harder for me to insert the amount paid because it's sometimes prepopulated and sometimes it's not. It's not a big thing, but it slows the process down. **What problems is PayHOA solving and how is that benefiting you?** PayHOA lets me easily process monthly assessments and has communication features that streamline interactions with my members. **Official Response from Earl Laing:** > Love to hear you're benefiting from streamlined communications! The slower loads and clunkier payment entry aren't how we want things to feel. We'd love to hear more specifics about what you're running into so we can help solve it. Please reach out to support@payhoa.com when you get a chance. Thanks for taking the time to share this. ### 8. Simplifies HOA Management with Excellent Visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like how easy it is to monitor everything with PayHOA, and the visibility it offers is key for managing our HOA. The ability for residents to do self and automatic pay is really convenient. The data and analytics features help us quickly identify any issues and create solutions around outstanding items. PayHOA makes it so we don't spend a lot of time managing our HOA anymore. Additionally, the setup was really easy, and our salesperson did a good job walking us through everything. **What do you dislike about PayHOA?** We had an issue with getting bank accounts linked and set up. We weren't aware that we couldn't set up certain bank accounts, so we had to go through our salesperson, and it just took longer and needed more work than we originally were told. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA to manage our HOA, making it easy to monitor everything with great visibility. It handles resident payments, vendor payments, and provides a quick view of our finances. It saves time by quickly identifying and solving outstanding issues. **Official Response from Earl Laing:** > Monitoring everything with that level of visibility, plus letting residents handle self and auto pay, is a big part of why boards say PayHOA gives them time back. Good to hear your salesperson walked you through setup well, that kind of support matters. Sorry the bank account linking turned into more work than expected, but glad the team got it sorted out for you in the end. Appreciate you being part of the PayHOA community. ### 9. Self-Management Made Easy, But Accounting Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** John M. | Editor-In-Chief, Learning Futures and Emerging Technologies, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I use PayHOA to help with the back office functions of my association. I appreciate that PayHOA brings in dashboard views, account links (including to securities), and a good portal for board members and association members to use. I like that it helps small associations self-manage effectively. Staff made it easy. **What do you dislike about PayHOA?** Accounting is a little weird. The system works best if you use cash accounting. The new features added seem to have a feel that they were vibe coded. **What problems is PayHOA solving and how is that benefiting you?** I use PayHOA for back office functions, appreciating its dashboard views, account links, and member portals. It helps small associations self-manage effectively, although accounting can be tricky unless using cash accounting. **Official Response from Earl Laing:** > John, thanks for the added detail on the back office side, dashboards, account links, and a portal that works for the whole board and community. On accounting, we aim to make the system work smoothly for both cash and accrual based associations, so we'd love to hear more about the specific accrual issues you've run into. That helps our product team dig in and might help us point you toward a fix in the meantime. Feel free to reach out to me directly at earl@payhoa.com. Glad to have your community on board. ### 10. Nice Layout for a Useful All in one platform **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda R. | Accounting, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** The layout is nice, with all the menus on the left and a clear photo area. It also offers useful features like collecting money and information, and creating invoices. **What do you dislike about PayHOA?** There isn’t an easy stop button to stop accepting payments from owners. **What problems is PayHOA solving and how is that benefiting you?** It’s a convenient, all-in-one place to manage an HOA without needing a huge, complicated software platform. Also supports bank integrations. **Official Response from Earl Laing:** > Thanks for the review, Amanda! ### 11. Effortless Dues Management, Needs Better Notifications **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** I appreciate that PayHOA allows our HOA members to access the HOA platform and view various HOA documents conveniently. Most importantly, it enables them to electronically pay their HOA dues, which is really easy for our members. Additionally, we can effortlessly share documents and send out monthly newsletters, which is a big plus. The initial setup of PayHOA was easy, which was great for our team. **What do you dislike about PayHOA?** There's no good past dues notification. Also, sometimes the auto payments just stop working for some users after a couple of months. **What problems is PayHOA solving and how is that benefiting you?** PayHOA allows our HOA members to access documents and pay dues electronically. It's easy to use for sending newsletters. However, it lacks good past due notifications and sometimes auto payments stop working after a few months. ### 12. Convenient HOA Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Garth P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about PayHOA?** It is a convenient way for our small community to communicate, retain information and collect HOA dues **What do you dislike about PayHOA?** The interface is a bit complicated for my liking/usage **What problems is PayHOA solving and how is that benefiting you?** Helps us self manage our HOA without hiring a company ### 13. Easy, Multi-Channel Communication That Keeps Residents Informed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** How easy it is to communicate with our residents. It really has made it easy to reach them through multiple media. **What do you dislike about PayHOA?** The forms section feels a bit clunky. I wish it was a bit more customizable. **What problems is PayHOA solving and how is that benefiting you?** PayHOA gives our Association ways to communicate with our residents and between admins so that we can focus on addressing issues in our community. The decreased cost in management companies is also a definite plus! **Official Response from Earl Laing:** > Being able to reach residents across multiple channels without extra hassle covers a lot of ground, and trimming management company costs on top of that is a nice bonus. Thanks for taking the time to share this! ### 14. One-Stop Solution With Nearly Everything We Need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about PayHOA?** It’s basically one-stop shopping, per se. It has almost everything we need to run our small POA. **What do you dislike about PayHOA?** Onboarding took more time than I was led to believe, although there was a lot of data to enter. **What problems is PayHOA solving and how is that benefiting you?** We love the transparency in every aspect of running a POA. We also give our members access to view the Transactions page, so they can see what’s happening and stay informed. ### 15. PayHOA Great for Unit Information Consolidation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** It puts all the information about each unit in one place, making it easy for the entire board to know what is going on. **What do you dislike about PayHOA?** There are some features I would like to see such as turning off automated reminders for units using autopay. **What problems is PayHOA solving and how is that benefiting you?** It is helping us track and easily create invoices and fines. **Official Response from Earl Laing:** > Having everything about a unit in one place so the whole board's on the same page is exactly what we're going for. We've passed the feedback on automated reminders/autopay to our product team. We're here if you ever need anything! ### 16. Easy to Use and Makes Community Messaging Convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** The software is easy to use, and it makes things like community messaging really convenient. **What do you dislike about PayHOA?** Permissions can be annoying, since we haven’t been able to find a section-level toggle—only individual folder permissions. **What problems is PayHOA solving and how is that benefiting you?** The software supports messaging and task tracking, and it has genuinely streamlined our POA operations, making day-to-day coordination much smoother. **Official Response from Earl Laing:** > Glad community messaging is landing as convenient as it should, and that day-to-day coordination feels smoother because of it. Appreciate you being part of the PayHOA community. ### 17. Easy, Friendly Interface—But Too Many Clicks at Times. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2026 **What do you like best about PayHOA?** It is easy to use, and it has a friendly interface. **What do you dislike about PayHOA?** Sometimes it gets bogged down with extra tasks and clicks. **What problems is PayHOA solving and how is that benefiting you?** It is a one-stop shopping for paying membership fees and keeping track of homeowner member tasks all in one spot. ### 18. Great Organization for Invoices, but Admin Access Needs More Granularity **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** The organization and break down of items including invoices and deliquencies. **What do you dislike about PayHOA?** Access could be more granular for administrative purposes. Segment the level of administrative access. **What problems is PayHOA solving and how is that benefiting you?** We can easily see who owes money, and we can also view our submissions along with the historical records of those submissions. ### 19. PayHoa many happy good times A1 ok. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** The voting feature helps sort out elections. **What do you dislike about PayHOA?** When working on the admin side, I've locked myself out of my own account and I had to have a colleague reinvite me **What problems is PayHOA solving and how is that benefiting you?** we needed a place to deal with elections and store documents PayHOA solved that. ### 20. Easy Payment and Balance Tracking with Convenient Document Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** Track assessment payments; track account balance; and accessibility of corporate documents. **What do you dislike about PayHOA?** Have not encountered any downside in using PayHOA yet. **What problems is PayHOA solving and how is that benefiting you?** Tracking assessment payments to ensure no delinquencies. Transparency and visibility to all users puts subtle pressure on owners to pay up. ### 21. Easy Access to Helpful Live Human Support. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2026 **What do you like best about PayHOA?** Can speak with a live human being to discuss platform. **What do you dislike about PayHOA?** At this time, I haven't experienced any issues. **What problems is PayHOA solving and how is that benefiting you?** For a small HOA, they affird us tools that we normally would nor have access to - such as paying & voting online. ### 22. Useful Platform, but a Cluttered GUI and Unresponsive Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2026 **What do you like best about PayHOA?** The platform is useful, but the GUI is not very intuitive or easy. **What do you dislike about PayHOA?** The GUI. Windows in windows. Lack of response from support. **What problems is PayHOA solving and how is that benefiting you?** One place to manage most things. ### 23. Avhoa **Rating:** 4.0/5.0 stars **Reviewed by:** Allison V. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2026 **What do you like best about PayHOA?** All residents have a clear snapshot of their account. **What do you dislike about PayHOA?** Could be more user friendly. Especially for volunteer run associations where many volunteers are older. **What problems is PayHOA solving and how is that benefiting you?** Not applicable to our association ### 24. Efficient Reporting with Easy Setup, Mobile Could Improve **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about PayHOA?** I like PayHOA for its reporting features and the ability to create financial statements, which are really helpful for self-managing our small community. Also, the initial setup of PayHOA was very easy, making it convenient to get started. **What do you dislike about PayHOA?** I find that the mobile features aren’t the same as on the web-based computer version. **What problems is PayHOA solving and how is that benefiting you?** PayHOA helps me with reporting and creating financial statements for our small community. **Official Response from Earl Laing:** > Good to hear the reporting and financial statement tools are doing real work for your community, and that getting set up was easy from day one. The mobile gap is on our radar, a more full-featured app is on the roadmap so that side keeps closing in on the web experience. Thanks for the review! ### 25. Automation and Reporting Make Budgeting Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Patrina S. | VP of finances, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about PayHOA?** I love how everything is automated and synced to the reporting features. **What do you dislike about PayHOA?** I don’t like the scroll bars on the budget dashboard. There just seems to be too many. Sometimes you get lost in the sections. **What problems is PayHOA solving and how is that benefiting you?** We benefit by the data auto populating for totals. We currently use Excel/Google sheets to organize our finances however this platform helps us prevent mistakes. **Official Response from Earl Laing:** > Thank you for sharing your experience. It's great to hear that the automation and synced reporting are making budgeting easier for your community, especially coming from Excel and Google Sheets. The feedback on the budget dashboard scroll bars is helpful. We're always looking for ways to simplify navigation, and we'll make sure your input gets to the right people. Thanks for being part of the PayHOA community. ### 26. PayHOA Accounting Product Review **Rating:** 4.0/5.0 stars **Reviewed by:** Dennis M. | HOA Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about PayHOA?** PayHOA is specifically designed for Homeowner Associations (HOA). It has the capability to process Accounts Receivable & Accounts Payable Invoices. It maintains a "Balance Sheet" and "Budget vs. Actuals Income Statement" within its base product, in addition to a number of other reports. It has a bank interface which allows for correlation between PayHOA system balances and posted transactions at your bank. It's relatively simple to use from an accounting perspective, though it does have a few quirks relative to processing. However, once you understand these quirks, it's easy to compensate & adjust during processing. Monthly subscription costs are very reasonable, especially when compared with QuickBooks. In addition, PayHOA has an HOA Member portal which allows the HOA Member to review a variety of documents specific and functions associated with their account with security to ensure only they can see such documents or functions. **What do you dislike about PayHOA?** PayHOA has a third-party bank interface which doesn't always work in a timely manner. Often times posted bank transactions in the interface take 2 or 3 days to catch up with actual posted transactions at the bank. This makes balancing the bank and the PayHOA system somewhat frustrating when attempting to review PayHOA's "Transactions" page. That said, the third-party interface does eventually catch-up within 3-days. I've had to work with PayHOA Support on several issues and for the most part they respond relatively quickly. I'm currently working with PayHOA Support on an issue with Credits not posting prior to Payments (Cash Basis). In addition, you oftentimes have to update the PayHOA system manually to get account balances to reflect recent changes. That said, you must also remember to refresh the web browser to see the changes on the webpage. This is not an automated process during the system update. The system nomenclature uses the term "Invoices" when reviewing or printing invoices, but in actuality it's referring to individual assessments as opposed to invoices. There doesn't appear to be a way to print independent invoices after they have been created, just individual assessments in total. I can't find a way to print a specific grouping of assessments which make up a particular invoice. It would also be nice to have drill-down capability within reports, but I may be asking for too much at this design point. **What problems is PayHOA solving and how is that benefiting you?** I'm currently working with PayHOA Support on an issue with Credits not posting prior to Payments (Cash Basis). This misaligns my Undistributed Retained Earnings on the Budget vs. Actual Income Statement with my Equity Account on the Balance Sheet. ### 27. Useful Features & Fairly Easy to Use **Rating:** 3.5/5.0 stars **Reviewed by:** Scott H. | HOA Board President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Pretty simple to figure out. Gives owners a portal. We can track communications sent from the portal to see if people have read a message or not. **What do you dislike about PayHOA?** Needs a better way to add renter info and include them in texts sent from the portal. Needs more formatting options for form letters and emails sent from portal. If you make a board member an admin with their own login, it shows their personal email address in the reply to field if someone responds to an email from the system. Budget option should allow to enter annual amounts instead of having to break down into monthly amounts. Survey option is limited. Customer service is lacking when having problems, they mainly just send you one of their help articles. Additional features would be useful. **What problems is PayHOA solving and how is that benefiting you?** Gives us an accounting system. ### 28. Good functionality with some quirks around the edges **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Supersonic Support Artist, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Saves me a ton of time having multiple products all in one, with a lot of untapped functionality at the moment that I can learn to use little by little. **What do you dislike about PayHOA?** It's kind of buggy, and time will tell, but it feels like feedback/bugs go into a blackhole, and I have no idea when or if these issues will be fixed. **What problems is PayHOA solving and how is that benefiting you?** The main one was budgeting and accounting being separate products, now they're super simple and all in one and it saves me so much time and effort. ### 29. User friendly HOA management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about PayHOA?** Managing all of HOA business in one website which is easy to navigate. Payment of monthly dues is easy to set up for HOA board and easy to use for members. When I have questions payHOA always responds promptly with very helpful information. Excellent bookkeeping capacity and reporting. Seamless integration with bank account. **What do you dislike about PayHOA?** I would like a little more information in some of the transactions, e.g. clarifying how something was paid (credit card, debit card, check, EFT, etc). **What problems is PayHOA solving and how is that benefiting you?** Payment of monthly dues is easy to set up so we are paid on time and can easily tell if someone is delinquent. It is easy to track income and expenses. ### 30. Have been a user since 2018 and have had a great experience with the program and the support team **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2025 **What do you like best about PayHOA?** PayHOA is very user friendly and the customer support has always been fast and efficient! The reporting features are great and I use them every day. As I transfer ownership of HOA's after development, the ease of teaching someone to use and implement far exceeds any expectation. **What do you dislike about PayHOA?** As I began using PayHOA in 2018 it's continually improved each year. The financial reporting is a little simplistic, and I've never been able to get the Balance Sheet in a form that is useful. However the reports still provides the data needed. **What problems is PayHOA solving and how is that benefiting you?** n/a ### 31. PayHOA solution for self-managed, mid-size HOAs! **Rating:** 4.0/5.0 stars **Reviewed by:** J R. | Director, Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about PayHOA?** Accounting and violation modules, banking integration with WAB/AAB, online lock box deposits, and **What do you dislike about PayHOA?** Limited flexibility on follow-up invoices, statements and mailing templates Notification loop holes regarding end user updates, file uploads, requests and similar **What problems is PayHOA solving and how is that benefiting you?** Clean accounting model, cash basis accounting, violation tracking and significant communication models (email +text) ### 32. Simple & Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2025 **What do you like best about PayHOA?** Simple interface Automation of payment processing Functionality to homeowners PayHOA team helped with implementation **What do you dislike about PayHOA?** Accounting piece could be more robust but it's functional Onboarding Process required manual intervention for most accounts **What problems is PayHOA solving and how is that benefiting you?** Efficient payment processing, saving time with managing accounting functions, new functions such as polls (elections) and violation/issue reporting ### 33. Treasurer of my HOA **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about PayHOA?** Centralized repository of all information regarding HOA activities Dynamic synchronization of all account activit5es Accessible by multiple users **What do you dislike about PayHOA?** lag between sending a check payment to vendors and time the check is received **What problems is PayHOA solving and how is that benefiting you?** PayHOA is used for all P&L operations and reporting ### 34. Good for basic services **Rating:** 3.5/5.0 stars **Reviewed by:** Faryn P. | Transaction Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about PayHOA?** easy integration with the bank, easy to keep track of resident payments **What do you dislike about PayHOA?** I wish there was an option to pay and keep track of contractors, especially since the bank account is hooked up **What problems is PayHOA solving and how is that benefiting you?** We are saving money as a condo community in terms of paying for a management company. ### 35. Its a good option for smaller HOAs that dont want the overhead of a management company **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about PayHOA?** Email reminders of due payments. Easy ability to record payments **What do you dislike about PayHOA?** No feature to auto record payment from bank integration (auto reconcile) **What problems is PayHOA solving and how is that benefiting you?** Helping keep track of HOA dues ### 36. PayHOA is a big help **Rating:** 4.0/5.0 stars **Reviewed by:** Jim M. | Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about PayHOA?** Everything is integrated. Broadcasts. payment options, violation and request processing. **What do you dislike about PayHOA?** It would be nice if filtering was built in for selection of emails, text or paper mainings. **What problems is PayHOA solving and how is that benefiting you?** We were looking to eliminate all the paper processing and non integrated processes. ### 37. PayHOA Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about PayHOA?** Pay HOA is a very easy to use software for managing homeowner associations. Process flows are simple and easy to understand. Pricing is very fair. **What do you dislike about PayHOA?** There are still some features left to be desired. There is no formal method to submit product improvement suggestions. **What problems is PayHOA solving and how is that benefiting you?** PayHOA provides an easy to use software for managing HOAs. Streamlining process flows. ### 38. Easy to set up and use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about PayHOA?** We like having all records in one location. Creating invoices is simplified **What do you dislike about PayHOA?** I wish we could add our logo. We are new to the program and still Lear jng **What problems is PayHOA solving and how is that benefiting you?** Keeping track of violations. Record keeping I. General in one location ## PayHOA Discussions - [What is PayHOA used for?](https://www.g2.com/discussions/what-is-payhoa-used-for) - 1 comment - [View PayHOA pricing details and edition comparison](https://www.g2.com/products/payhoa/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A56%3A44+-0500&secure%5Bsession_id%5D=a89ed14e-8d19-4a52-ba16-c0df4b579a85&secure%5Btoken%5D=6ba051b4244940295ab08acec5fdf200eb565d0a42210e7d33b170e1f58c45ac&format=llm_user) ## PayHOA Integrations - [Bank of America HSA](https://www.g2.com/products/bank-of-america-hsa/reviews) - [Chase Payment Solutions](https://www.g2.com/products/chase-payment-solutions/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Lob](https://www.g2.com/products/lob/reviews) - [Namecheap Domains](https://www.g2.com/products/namecheap-domains/reviews) - [Plaid Connect](https://www.g2.com/products/plaid-connect/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## PayHOA Features **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Member Management** - Member Profiles - Member Database **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management ## Top PayHOA Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Innago](https://www.g2.com/products/innago/reviews) - 4.8/5.0 (686 reviews) - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (371 reviews)