--- title: Payscale Ascent (formerly Payfactors) Reviews meta\_title: 'Payscale Ascent (formerly Payfactors) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 723 reviews by the users' company size, role or industry to find out how Payscale Ascent (formerly Payfactors) works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 723 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Payscale Ascent (formerly Payfactors) Reviews & Product Details Visit Website Access fresh compensation data and AI-powered workflows — all within a scalable platform that delivers intelligent insights to make confident pay decisions. \* Price with confidence — any job, anywhere, anytime \* Stay ahead with dynamic insights into the market and your organization \* Ensure consistency with job- and grade-based pay ranges \* Maximize survey ROI with centralized management and participation * * * Product Website Payscale Ascent (formerly Payfactors) Seller [Payscale](https://www.g2.com/sellers/payscale) Discussions [Payscale Ascent (formerly Payfactors) Community](https://www.g2.com/products/payscale-ascent-formerly-payfactors/discuss) Solution Type All-in-One Overview by Heather Kruger Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/pricing) ## Payscale Ascent (formerly Payfactors) Integrations (6) What do users say about integrations? Verified by Payscale Ascent (formerly Payfactors) [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ADP Workforce Now ](https://www.g2.com/products/adp-workforce-now/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paylocity ](https://www.g2.com/products/paylocity/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") UKG Pro ](https://www.g2.com/products/ukg-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday Compensation ](https://www.g2.com/products/workday-compensation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Workday HCM ](https://www.g2.com/products/workday-hcm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WTW Embark ](https://www.g2.com/products/wtw-embark/reviews) Show More ![Karly S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karly S.") KS Karly S. Mid-Market (51-1000 emp.) 3/5/2026 "Exceptional Support and Accurate Benchmarking" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? I find Payfactors visually pleasing and my favorite part of the organization so far is the people. I really appreciated having a Customer Success Manager like Hayden Freitas, who has been amazing. The team has made it easy to learn and use the platform, they are accessible for questions and insight, and they have even supported our efforts to educate leaders on compensation. The initial setup was really easy with the team assigned to us, guiding us through everything. I also like how Payfactors is integrated with our HRIS, UKG. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? I would like to have further knowledge of the data reports in the system. This is mainly due to a lack of time to deep dive into training material. They are certainly there to support me when needed. No improvements suggested. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Payfactors helps us conduct accurate compensation benchmarking and maintain competitive pay practices. We can evaluate salary ranges, access internal equity, and make data-driven compensation recommendations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 3/5/2026 "Turns Complex Survey Data into an Actionable Benchmarking Library" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? The platform’s strength lies in its ability to aggregate complex market survey data into a single, actionable library. The workflow for matching internal roles to external benchmarks is intuitive and significantly more efficient than manual tracking. It allows for a data driven approach to pay transparency that is easy to communicate to leadership. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? While the tool is excellent for standard benchmarking, it can sometimes feel rigid when handling complex, multi-layered organizational structures. For example, when trying to solve for specific "local" nuances or unique collective agreement designations within a single job profile, the platform doesn't always offer the dynamic visualization capabilities that a custom-built dashboard can provide. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? The primary problem Payfactors solves is the decentralization of market survey data. It provides a dedicated environment to map internal job profiles to external benchmarks. This benefits me by allowing for the creation of defensible, data-backed pay ranges. Instead of managing multiple spreadsheets, I have a single source of truth that helps me justify compensation decisions to leadership and ensure we remain competitive in a tight labor market. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite TW Travis W. Compensation Analyst Enterprise (\> 1000 emp.) 12/15/2025 "Payfactors is a great tool for those that want to streamline their compensation processes" 4.5/5 What do you like best about Payscale Ascent (formerly Payfactors)? Ease/speed of pricing jobs, as well as the annual bulk pricing. Additionally, the PF team has been very helpful and they are always available to connect if we have an issue/question. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? Some of the reports in data insights are confusing to figure out when just starting out. Also, understanding the integration was confusing and difficult when trying to troubleshoot but that was more so an issue with my internal business tech team too. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? So many, from Pay equity, benchmarking and yearly pricing updates. We previously were inundated with manual spreadsheets that were very prone to errors or would become corrupted. We are now only pricing in Payfactors which has helped us maintain consistency and speed. Additionally, the data insights tab is very useful and further allows us to keep all things comp in the tool, plus the ability to request a custom report is an added plus. I can go on, but these are some of the ways this tool is benefiting me and my team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 4/28/2026 "Fast, Easy Matching with Strong Market-Connected Data" 4/5 What do you like best about Payscale Ascent (formerly Payfactors)? Speed and overall ease of finding relevant matches. There seems to be a viable connection to the market with the data reported Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? Costs have skyrocketed over the years. It is starting to become cost-prohibitive. There have been some situations where completely different job titles have returned the exact same data - same 50th, 62.5, 75th, and 90th. This shouldn't be the case. When discussing with customer service, they responded that the data was correct and that the jobs overlapped in the market (they do not). Additionally, the data available for highly incentivized roles doesn't seem to line up with the market - roles like mortgage loan officers and wealth advisors. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Fast and easy market connections translate into efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dru E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dru E.") DE Dru E. Compensation & HRIS Analyst Hospital & Health Care Enterprise (\> 1000 emp.) 6/22/2026 "Best Companion to your Current HRIS" 5/5 What do you like best about Payscale Ascent (formerly Payfactors)? A single place for analysis insights, document collection, and quick paymarket comp. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? A little bit of a learning curve. Data uploads are not the most user friendly. Mostly integrated- but some disjointment. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Equity and quality management of performance and compensation pieces. Review collected by and hosted on G2.com. Show More 7/17/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Enterprise (\> 1000 emp.) 7/24/2026 "Nifty Market Data Search" 2.5/5 What do you like best about Payscale Ascent (formerly Payfactors)? The search like function for market data based on a job title is really nifty. I the data sources using various surveys and Peer group data also adds value. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? The process to upload data is cumbersome and adds layers that are not needed. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? It provides quick insights into the current job market across a variety of roles. It benefits me because I can get quick information at my fingertips. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aisling L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aisling L.") AL Aisling L. Business Support Payroll Analyst Enterprise (\> 1000 emp.) 4/24/2026 "Quick, On-the-Fly Data for Simple Comp Reviews" 4/5 What do you like best about Payscale Ascent (formerly Payfactors)? How quick it can be to pull simple data for on-the-fly comp reviews Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? How some jobs can be matched with 30 million pricing summary descriptions and some just do not have any matches at all - and they aren't even like an obscure job, Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? It's helping me be able to prepare my compensation analyses/research/projects to Sr. leadership with confidence because the market data doesn't lie. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Zak S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zak S.") ZS Zak S. HR Director Mid-Market (51-1000 emp.) 12/2/2025 "Limited Data Coverage Hampers Global Compensation Planning" 0.5/5 What do you like best about Payscale Ascent (formerly Payfactors)? There is a wide selection of benchmark roles available in the system, and the layout is clean and easy to follow. Customer support has been very helpful as well. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? The accuracy and breadth of the data have not matched the expectations set during the sales process. We were told the platform provided global market data, but the data available for us covered only two countries. This creates challenges when building a global compensation structure and limits the value of the tool for an international organization. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Payfactors gives us a centralized place to start when reviewing benchmark roles, but it does not fully solve our compensation challenges. The limited global coverage means we still need to pull data from multiple external sources, so the platform only provides a partial reference point rather than a complete solution Review collected by and hosted on G2.com. Show More Response from Brittany Steinke of Payscale Ascent (formerly Payfactors) [Editedit](https://www.g2.com/survey_responses/payscale-ascent-formerly-payfactors-review-11760256/official_response/edit) Hi Zak, Thank you for taking the time to leave a review! It's great to hear that the support team has been helpful and that Payfactors is easy to use to benchmark your roles. We do take your feedback about the global data you have access to seriously, and want to make sure you're finding value in your investment. I'll be following up with our team internally to address your concerns and ensure we are providing the right recommendations and solutions to solve your compensation challenges. We appreciate your partnership and the opportunity to improve your experience as a customer. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Lori H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori H.") LH Lori H. Senior Compensation Analyst Enterprise (\> 1000 emp.) 10/13/2025 "Comprehensive and Customizable Market Data with Robust Survey Integration" 4.5/5 What do you like best about Payscale Ascent (formerly Payfactors)? Broad and Customizable Market Data Access Multiple survey integrations: Payfactors aggregates data from hundreds of sources, including Milliman, Mercer, Radford, Willis Towers Watson, and industry-specific surveys. Data blending: It allows users to blend multiple data sets (custom-weighted) to create a “composite market rate,” which can be more reflective of your true labor market than a single survey. Localized market cuts: The platform supports geographic differentials, so you can view pay data by region, state, or metro area — helpful for multi-location employers like GCI. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? Learning curve: While robust, the interface can feel unintuitive to new users — especially for blending surveys or building advanced reports. Data overload: The volume of available data and filters can lead to analysis paralysis without strong governance or clear methodology. Occasional performance lags: Users report slower load times or crashes when working with large data sets or multi-survey blends. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? Payfactors provides GCI with a centralized, data-driven compensation platform that supports market competitiveness, internal equity, compliance, and strategic workforce planning. It enables HR and business leaders to make compensation decisions that are accurate, transparent, and defensible — critical for a regulated, geographically diverse, and technically complex organization like GCI. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 7/23/2026 "Fast AI-Powered Pricing Insights, but Pricing Projects Feel Clunky" 3.5/5 What do you like best about Payscale Ascent (formerly Payfactors)? I like the quick Explore functionality that uses AI to compare different job pricings. Review collected by and hosted on G2.com. What do you dislike about Payscale Ascent (formerly Payfactors)? It is not the most intuitive or user friendly. Benchmarking is clunky. Review collected by and hosted on G2.com. What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you? It helps us quickly price a new role based on the job description or simply a handful of duties provided. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Payscale Ascent (formerly Payfactors)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Payscale Ascent (formerly Payfactors) ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/discussions/new) ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") G2 Verified User in Internet • Last activity over 5 years ago Does it include more than just salary? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/what-s-included) ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") G2 Verified User in Internet • Last activity over 5 years ago How frequently do you roll out new Payfactors product features? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/new-features-7a0cde50-fb80-4725-a1d4-4d68c3818fe2) [ View all Discussions ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 11 months ### Average Discount 9% [ View More Pricing Information ](https://www.g2.com/products/payscale-ascent-formerly-payfactors/pricing) Payscale Ascent (formerly Payfactors) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_af9839219e24de6ef49c3bd989966b87/payscale-ascent-formerly-marketpay.png "Product Avatar Image") Payscale Ascent (formerly Marketpay) 4.4/5(274) [ Compare Now ](https://www.g2.com/compare/payscale-ascent-formerly-marketpay-vs-payscale-ascent-formerly-payfactors) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dc89c53a0a43e4b6f2e99d76bfbdac74/salary-com-salary-com.png "Product Avatar Image") Salary.com 4.4/5(1,091) [ Compare Now ](https://www.g2.com/compare/payscale-ascent-formerly-payfactors-vs-salary-com-salary-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8395387ee44810a236a1b25a8f94b413/workday-hcm.png "Product Avatar Image") Workday HCM 4.1/5(1,698) [ Compare Now ](https://www.g2.com/compare/payscale-ascent-formerly-payfactors-vs-workday-hcm) ##### ##### Payscale Ascent (formerly Payfactors) Features Platform Customization Integration APIs Internationalization Benchmarking and Equity - 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