---
title: Parcel Tracker Mailroom Reviews
meta_title: 'Parcel Tracker Mailroom Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 186 reviews by the users' company size, role or industry
  to find out how Parcel Tracker Mailroom works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 186
  scale: '5'
date_modified: '2026-08-01'
parent_category:
  name: Real Estate
  url: https://www.g2.com/categories/real-estate
---

# Parcel Tracker Mailroom Reviews
**Vendor:** Deepfinity LTD  
**Category:** [Package Tracking Software](https://www.g2.com/categories/package-tracking)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 186
## About Parcel Tracker Mailroom
Parcel Tracker makes parcel, mail, and delivery management easy in any building. It’s a smart cloud app that uses AI to cut your parcel handling time by up to 70% and improve how your team works. Over 500,000 people and businesses trust Parcel Tracker to log more than a million parcels every year. It’s the go-to tool for: ✅Student accommodation ✅ Residential buildings ✅Coworking and corporate offices ✅Universities ✅Hotels and restaurants ✅Hospitals ✅Small and medium businesses ✅Enterprise teams How Parcel Tracker Works 1. Scan parcels at the front desk or mailroom with your phone. Parcel Tracker sends an email and text to the recipient with a QR code. 2. Recipients pick up their parcels by showing their QR code. This QR code is proof that the parcel was collected. Features You’ll Love ✅Works with all couriers and even handwritten labels ✅Sends automatic reminders to recipients ✅No manual typing needed ✅Easy to use from day one ✅Full tracking and accountability, start to finish ✅Great for managing lots of parcels or many buildings



## Parcel Tracker Mailroom Pros & Cons
**What users like:**

- Users appreciate the **efficiency** of Parcel Tracker Mailroom, which streamlines parcel tracking and improves overall workflow. (5 reviews)
- Users find Parcel Tracker Mailroom to be **very user friendly and efficient** , greatly simplifying their parcel handling experience. (4 reviews)
- Users value the **real-time notifications** that keep them updated on parcel deliveries, enhancing efficiency and convenience. (4 reviews)
- Users value the **time-saving capabilities** of Parcel Tracker Mailroom, streamlining operations and enhancing delivery efficiency. (4 reviews)
- Users value the **tracking efficiency** of Parcel Tracker Mailroom, streamlining deliveries and enhancing convenience across platforms. (4 reviews)
- User Interface (3 reviews)
- Features (2 reviews)
- App Usability (1 reviews)
- Customer Satisfaction (1 reviews)
- Customer Support (1 reviews)

**What users dislike:**

- Users experience **tracking issues** that hinder delivery verification and rely heavily on the courier&#39;s data updates. (3 reviews)
- Users express concern over **limited customization** options for notifications and tracking settings, affecting personal preferences. (2 reviews)
- Users find the **manual processes** tedious, wishing for better integrations to reduce time and errors in handling data. (2 reviews)
- Users experience **software instability** as the app freezes on older phones, necessitating frequent reboots. (2 reviews)
- Users often face **connectivity issues** with Parcel Tracker Mailroom, requiring a strong Wi-Fi signal for proper functionality. (1 reviews)
- Users find the **premium features expensive** , limiting access to advanced functions for casual users. (1 reviews)
- Users wish for improved **integration with CRM systems** to automate updates and minimize manual data entry errors. (1 reviews)
- Users wish for **better integrations** with CRM systems to automate recipient information updates and minimize manual efforts. (1 reviews)
- Limited Functionality (1 reviews)
- Notification Issues (1 reviews)

## Parcel Tracker Mailroom Reviews
  ### 1. Excellent Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2021

**What do you like best about Parcel Tracker Mailroom?**

It was so easy for our building manager to set the system up and it has really saved the reception staff a lot of time so they can focus on customer service.

**What do you dislike about Parcel Tracker Mailroom?**

It would be useful to have a product roadmap showing new features.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

The residents love how they can easily track their parcels and the system is safe and secure. I can high recommend this platform.

  ### 2. Post tracking made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about Parcel Tracker Mailroom?**

Quick to use, ability to track deliveries and collections, clear training

**What do you dislike about Parcel Tracker Mailroom?**

Data entry for recipients in time consuming to set up initially

**Recommendations to others considering Parcel Tracker Mailroom:**

Have a demo and see h ow easy it is to use

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Time taken to record parcels in and track them out

  ### 3. Great parcel app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hollie  T. | Guest service assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2021

**What do you like best about Parcel Tracker Mailroom?**

I like how the app takes a picture of the parcel that gets scanned

**What do you dislike about Parcel Tracker Mailroom?**

Not a huge fan of the new update, but can easily be fixed, just personal opinion, still works well

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

We get up to 100 parcels a day delivered and they may get lost. The images really help find what you are looking for

  ### 4. Parcel Tracker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about Parcel Tracker Mailroom?**

Easy and simple to use, sends emails straight to students which saves me a lot of time.

**What do you dislike about Parcel Tracker Mailroom?**

Can cause chaos when sometimes the scanner reads names wrong and if sent to student it can cause a bit of headache.

**Recommendations to others considering Parcel Tracker Mailroom:**

Dont rush using it

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Time managment

  ### 5. Fast set up and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Will B. | Cofounder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2021

**What do you like best about Parcel Tracker Mailroom?**

Parcel Tracker speeds up everything about tracking and collecting packages. I no longer have to go through the pains of manually tracking, I can just scan and go!

**What do you dislike about Parcel Tracker Mailroom?**

Some confusing user interface points that seem to be being addressed :)

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

As above, Parcel Tracker speeds up everything about tracking and collecting packages. Time is money afterall!

  ### 6. Parcel tracker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2021

**What do you like best about Parcel Tracker Mailroom?**

The time saving the app provides and ease of use of the app. Also the 'history' feature is very useful

**What do you dislike about Parcel Tracker Mailroom?**

When the app doesnt run as quickly on rare occasions

**Recommendations to others considering Parcel Tracker Mailroom:**

Saves a lot of time

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Consice recording keeping in a fraction of the time

  ### 7. :)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alyssa M. | Sales and Customer Service Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2021

**What do you like best about Parcel Tracker Mailroom?**

Super easy to use & navigate. Has functions that allow you to see previously scanned in and collected parcels

**What do you dislike about Parcel Tracker Mailroom?**

Used to have issued with updates, however, this recently hasn't been an issue

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

None recently, but Arthur has been great in the past with helping solve issues quickly

  ### 8. Time saving software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about Parcel Tracker Mailroom?**

This app and web-based platform save us a considerable amount of time.

**What do you dislike about Parcel Tracker Mailroom?**

We have had nothing negative to say about the Parcel tracker.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Time is saved and also the errors previously made when manually logging parcels.

  ### 9. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micheala O. | Scheme manager , Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2021

**What do you like best about Parcel Tracker Mailroom?**

-Easy to use
- Easy to train colleagues
-Great online admin platform 
-cost

**What do you dislike about Parcel Tracker Mailroom?**

- Would like an Offline feature to ensure if the device goes offline residents are still notified

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

This has halved the time it takes my team to log residents parcels. 

Our residents love the QR code features and being alerted to their pot delivery

  ### 10. SODEXO PARCEL TRACKS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2021

**What do you like best about Parcel Tracker Mailroom?**

Easy to use app, makes my job easier to manage parcels. Easy to add and modify user update information.Desk top version make it easier to see all parcels in one place.

**What do you dislike about Parcel Tracker Mailroom?**

Sometimes the app can glitch and the codes don't get sent out to students. Issues with logging in sometimes if the same account been logged in for a while, the app kind of glitches and constantly reloads.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Solves the problem of finding what parcel is for who but using pictures.

  ### 11. This product has been great and helped close the transaction circle for us in our hospital.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2021

**What do you like best about Parcel Tracker Mailroom?**

The simplicity and how easy it is to use.

**What do you dislike about Parcel Tracker Mailroom?**

I wish I could pull stats up on the app instead of logging into the website.

**Recommendations to others considering Parcel Tracker Mailroom:**

Loading known users on the website vs typing on the tablet help speed up the process.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

While most of our items are based in a materials management system, we have personal or specialty ordered items that need to be tracked in the hospital.  This program helps us track the packages from our receiving dock to the recipient and it's so easy to use it doesn't slow us down.

  ### 12. Saves so much time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about Parcel Tracker Mailroom?**

Easy to use and the supposrt is excellent.

**What do you dislike about Parcel Tracker Mailroom?**

Sometimes parcels don't have barcodes to scan, and screen freezes

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Time is so important, and they really does save time.

  ### 13. Excellent!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about Parcel Tracker Mailroom?**

Parcel Tracker makes it very easy to upload contact information for package recipients.

**What do you dislike about Parcel Tracker Mailroom?**

There is no android app meaning only iPhone users can scan in packages on mobile.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Parcel Tracker trivialized our daily mail call and eliminated the need to type out individual emails to notify company members of package arrivals.

  ### 14. Made our life much easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gemma P. | O, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2021

**What do you like best about Parcel Tracker Mailroom?**

Very user friendly. Parcel Tracker has increased productivity as teams are not spending time processing parcels in the same way.
The software has made the process much smoother for our students to collect parcels as they are instantly notified of how many parcels they have in reception with a full log.
Great product!

**What do you dislike about Parcel Tracker Mailroom?**

Cannot fault the product as it has made out life easier.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

We deal with 100's of parcels in a week dealing with Students, this has made the process much smoother

  ### 15. Amazing Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2021

**What do you like best about Parcel Tracker Mailroom?**

Modern app, great design, super fast and easy to understand.

**What do you dislike about Parcel Tracker Mailroom?**

Sometimes confusing what screen you are using to accept or collect parcels.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Loss of parcels

  ### 16. Excellent!!!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2021

**What do you like best about Parcel Tracker Mailroom?**

I love how you can take images of the parcels!! so helpful during busy times

**What do you dislike about Parcel Tracker Mailroom?**

Can be slow when adding multiple parcels after a while

**Recommendations to others considering Parcel Tracker Mailroom:**

The reviews speak for themselves, i don't think there is another parcel company out there who can meet the huge expectations of an ever growing accommodation provider!

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

parcel tracker are great when we need any new users adding! so helpful

  ### 17. Parcel Tracker Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2021

**What do you like best about Parcel Tracker Mailroom?**

Parcel Tracker has made parcel deliveries a lot less stressful - before we had to manually write in every parcel that was delivered to us, but with Parcel Tracker, it has made it much more efficient and less time consuming.

**What do you dislike about Parcel Tracker Mailroom?**

There's a couple issues in which an email wouldn't be sent to the recipient or the parcels wouldn't scan at all, but there is always a work around to this.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Without parcel Tracker, it would most likely take all of our day just for parcels, as sometimes we can get 50-60+ parcels in a single day, with this however, it makes it a lot less time consuming.

  ### 18. Great user friendly and time saving app!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2021

**What do you like best about Parcel Tracker Mailroom?**

Very user friendly platform. The customer support has also been excellent and timely

**What do you dislike about Parcel Tracker Mailroom?**

frequent updates are appreciated but sometimes can be challenging to keep track of changes

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Has saved us lots of time and helped make our internal mailroom more efficient

  ### 19. Parcel tracker

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2021

**What do you like best about Parcel Tracker Mailroom?**

Easy to use, easy to train new people to use this also. Easy to update with new info.

**What do you dislike about Parcel Tracker Mailroom?**

Thay it sometimes doesnt update when you scan out the parcel.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Easy for tenants to use. they know when there parcels arrive by recieving a code.

  ### 20. Limited Flaws

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2021

**What do you like best about Parcel Tracker Mailroom?**

Easy the navigate way through the app for first time users

**What do you dislike about Parcel Tracker Mailroom?**

The app can sometimes be very slow which can irritating.

**Recommendations to others considering Parcel Tracker Mailroom:**

Easy to use, highly recommend

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Easier to keep track of all parcels that are scanned in and out which makes job easier

  ### 21. FANTASTIC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2021

**What do you like best about Parcel Tracker Mailroom?**

Great, easy and very simple to use for all users.

**What do you dislike about Parcel Tracker Mailroom?**

Nothing - I don't have any bad feedback for parcel tracker.

**Recommendations to others considering Parcel Tracker Mailroom:**

it's so easy to use

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Students can quickly and easily receive confirmation of delivery and collection.

  ### 22. It is a very nice system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2021

**What do you like best about Parcel Tracker Mailroom?**

Fast log the parcels, and notice tenant to pick directly. Paperless and Contactless. Which can protect our staff, during the pandemic.

**What do you dislike about Parcel Tracker Mailroom?**

When the label is dirty, sometimes the scan doesn't work. But, we can mentally type the code in, so we are not bothered.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

We love this system, it saves us a lot of time. And the customer service is very professional. We have contacted them several times, always been contacted and resolved very fast.

  ### 23. Parcel Tracker Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2021

**What do you like best about Parcel Tracker Mailroom?**

How convenient it is, and it makes keeping track of the parcel very easy and practical.

**What do you dislike about Parcel Tracker Mailroom?**

the design and the speed. It could be a little faster and smooth to take it to the next level

**Recommendations to others considering Parcel Tracker Mailroom:**

Just get Parcel Tracker, makes life a lot easier

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

It saves a lot of time, and messy paper work, when you have to keep track of the parcel by filling out forms

  ### 24. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eldon C. | Office Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2021

**What do you like best about Parcel Tracker Mailroom?**

Its very easy to use and software is compatible according to our requirement

**What do you dislike about Parcel Tracker Mailroom?**

Noting. Everything is very simple and straight forward

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Now we have a complete record of our parcels.

  ### 25. Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about Parcel Tracker Mailroom?**

Like how it keeps all tracking in one place, making it easier to view everything coming. Easy to login and receive all needed information to track package.

**What do you dislike about Parcel Tracker Mailroom?**

Can’t say anything I dislike from my time using Parcel Tracker. Ease and quality overall were top notch.

**Recommendations to others considering Parcel Tracker Mailroom:**

Great for organizing 

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Ease and simplicity. Keeps me more organized and better understanding where all parcels are in relation to needed location.

  ### 26. Streamlined Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Parcel Tracker Mailroom?**

The Parcel Tracker app is so intuitive. Our teams picked it up easily and it was quickly implemented as a daily tool to the great benefit of both staff and residents. It also enables us to have a credible trail for reporting purposes. The Parcel Tracker are also incredibly adept at trouble-shooting and quickly resolve any issues. No longer will we be at the mercy of spreadsheet and manual error!

**What do you dislike about Parcel Tracker Mailroom?**

There's nothing I dislike. I look forward to seeing how it grows over the coming years.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

The problem we have solved is one of time. Before Parcel Tracker, the mail room process was a protracted, time consuming exercise that just was not the best use of time. Parcel Tracker has eliminated the need for manual tracking.

  ### 27. Saves us a lot of time. Excellent service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Timur  M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2020

**What do you like best about Parcel Tracker Mailroom?**

Our experience with Parcel Tracker was just 'Plug in and Forget'. Customer service is amazing and so far our reception has saved a lot of time using this app, while reducing number of incidents / lost parcels.

**What do you dislike about Parcel Tracker Mailroom?**

Currently the app has minimal amount of features. Would love to see more tools to help us sync between our offices.

**Recommendations to others considering Parcel Tracker Mailroom:**

It is a fairly expensive product, but you are paying for convenience and great customer support service. If these are valuable to you and have lots of mail coming in and out, then I reckon it would be extremely beneficial for you to try it out.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

We use multiple carriers to ship and receive parcels, having this app streamlines our parcel management process. One app for everything.

  ### 28. Parcel Tracker is making the office life easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Giovanni B. | Innovation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2020

**What do you like best about Parcel Tracker Mailroom?**

Parcel Tracker is a simple to use, no brainer solution for everyone who wants to get their parcel delivered at their desk! A very simple to navigate interface that helps saving time and maximise efficiency in lobbies and reception area in any building from large corporates to small business.
A tool that will change the way we experience parcel delivery

**What do you dislike about Parcel Tracker Mailroom?**

As there is always room for improvements, I believe this app got it right at the first shot!

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Can't be simpler. For building managers, it means making efficient the process of internal delivery. For the office, tenants mean getting your parcel always delivered on time as soon as it arrives in the building.

  ### 29. Faster parcels means happier me

**Rating:** 5.0/5.0 stars

**Reviewed by:** Răzvan G. | Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2020

**What do you like best about Parcel Tracker Mailroom?**

Since our reception upgraded to the parcel tracker service, everything is now instant. It saves so much time and the concierge is now offering the parcels as soon as they arrive. It used to take a couple of hours “for processing” and now I get a notification and I have my parcels. I am really grateful parcel tracker exists in our life.

**What do you dislike about Parcel Tracker Mailroom?**

The integration was seamless, concierge was really happy to use it and transition was easy. I can’t wait to see what’s next.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Concierge is much more productive and efficient. It is amazing to be able to get all my parcels as soon as they arrive.

  ### 30. Loving how easy it is to track parcels

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about Parcel Tracker Mailroom?**

Scanning and tracking parcels is so easy

**What do you dislike about Parcel Tracker Mailroom?**

So far there is nothing that stands out!

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Tracking deliveries from Amazon, etc and handing them out to the right people is typically a fuss but with Parcel Tracker, the whole process is now extremely simple. We just scan the package and the right person instantly knows their package has arrived so they can pick it up right away.

  ### 31. Parcel Tracker is Simple and Time efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nadal S. | Accelerator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2020

**What do you like best about Parcel Tracker Mailroom?**

Our concierge at the reception saves so much of time by using the Parcel Tracker, it's very simple to use and the service has been amazing. The system was very easy to install and the customer support has been 5 stars! 
Love using the Parcel Tracker and will highly recommend it to everyone!

**What do you dislike about Parcel Tracker Mailroom?**

I wish the software was implement on many more buildings in UK so I can use one unique solution for everything.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Tracking all of my parcels, delivery and packages for my business and personal use. 
Benefits: time saved, ease of use, peace of mind and great user experience!

  ### 32. Convenient and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2020

**What do you like best about Parcel Tracker Mailroom?**

The system is very user friendly. It is very convenient using Parcel Tracker at work and has saved me lots of time allowing me to be more productive at work. The service provided has been excellent and I was very impressed with the professionalism and helpfulness in all my interactions with them.

**What do you dislike about Parcel Tracker Mailroom?**

Wish I could have started using this system sooner

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

We receive a lot of parcels from suppliers and using the system has allowed us to be receive them with more ease.

  ### 33. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2020

**What do you like best about Parcel Tracker Mailroom?**

Easy Scanning of packages and notification system.

**What do you dislike about Parcel Tracker Mailroom?**

Phone based. This would be ideal if it were a handheld device just uploaded to a cloud

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Eliminating labor hours

  ### 34. Excellent service with great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2020

**What do you like best about Parcel Tracker Mailroom?**

The rep Artur is really helpful it makes things so easy

**What do you dislike about Parcel Tracker Mailroom?**

Technology I'm not great at so without the assistance I wouldn't be able to resolve any of the technical issues

**Recommendations to others considering Parcel Tracker Mailroom:**

It's a great addition to the team!!

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Reduce the amount of time staff have to spend logging details with little room for mistakes to be made

  ### 35. Great tracking system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2020

**What do you like best about Parcel Tracker Mailroom?**

Significantly reduces our time dealing with packages. Cost effective and user friendly.

**What do you dislike about Parcel Tracker Mailroom?**

The system runs flawlessly, there is nothing to complain about.

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

Dealing with a high influx of packages in an efficient manner.

  ### 36. Great service! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2019

**What do you like best about Parcel Tracker Mailroom?**

I love parcel tracker because I can track packages from all carriers

**What do you dislike about Parcel Tracker Mailroom?**

Sometimes tracking information stays stagnant until delivered. 

**What problems is Parcel Tracker Mailroom solving and how is that benefiting you?**

I can Keep an eye on all work items without forgetting anything 


## Parcel Tracker Mailroom Discussions
  - [What is Parcel Tracker Mailroom used for?](https://www.g2.com/discussions/what-is-parcel-tracker-mailroom-used-for)

- [View Parcel Tracker Mailroom pricing details and edition comparison](https://www.g2.com/products/parcel-tracker-mailroom/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-03+02%3A33%3A03+-0500&secure%5Bsession_id%5D=001f3878-5a75-48e9-879b-28d114e2ba36&secure%5Btoken%5D=5e763e437e2a4f03376e9ff0fe4813f81c12aa94eccee875896d3141aaf94635&format=llm_user)

## Parcel Tracker Mailroom Features
**Agentic AI - Package Tracking**
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

## Top Parcel Tracker Mailroom Alternatives
  - [Notifii Track](https://www.g2.com/products/notifii-track/reviews) - 4.5/5.0 (95 reviews)
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  - [EZTrackIt](https://www.g2.com/products/eztrackit/reviews) - 4.3/5.0 (104 reviews)

