NetSuite Reviews & Product Details

I really like that NetSuite is robust and fast and offers many integration capabilities. It's very customizable, allowing me to fit almost any country's financial and tax implications. The customization options are particularly valuable. Review collected by and hosted on G2.com.

From an accounting perspective, I find that NetSuite could allow greater analysis of ledgers. Creating custom reports is very challenging, even with admin access and experience. There's a lot of trial and error involved in bringing the correct fields, and some fields aren't supported for reports. It's also challenging to pull data from different sources. The 'new' Analytics feature should address this, but it's still pretty complicated and slow. There are limitations with closed transactions in AP and AR, as there's no good capability to match transactions in general ledgers like the VAT ledger. The features available aren't good enough yet. Anything related to multi books or creating different types of reports (GAAP / Non-GAAP) isn't supported well enough. The initial setup was not easy at all. Review collected by and hosted on G2.com.

I really appreciate how NetSuite brings together all of my financial and accounting data, making it easier to prepare our monthly financials. I like how things are linked to one another; for instance, if I'm looking at a report and want to go into the details, all I have to do is select the amount, and it shows all the necessary details. Review collected by and hosted on G2.com.

I don't like that NetSuite doesn't use natural language to find things or reports. It's challenging because the search tools require you to know exactly how to search for something. Also, the initial setup was a bit cumbersome, though it wasn't too bad with the help of a consultant or expert. Review collected by and hosted on G2.com.

The flexibility is what stands out most. You can accomplish a lot within a single system, which is fantastic. There are plenty of options to customize things so they fit your company’s processes better and work the way you need them to. Review collected by and hosted on G2.com.

I could only think of two things, I wish there was a way to export or see workflow data a little better. I have to click into each workflow to see what is produces. It would be better if more details were provided when you are reviewing them in the "state" list. Second, would be how long it takes to load certain records or run certain scrips/workflows. Review collected by and hosted on G2.com.

Having all our information in one spot and having it be transparent across different teams. Review collected by and hosted on G2.com.

Not always intuitive. We spend a lot of money on consultants that don't always know what they are doing. Wish there were some easier tutorials out there. We are a small business and can't always invest to have a consultant set up a simple change or fix. Review collected by and hosted on G2.com.

I love how NetSuite offers everything from AP to AR, reconciliations, and month-end close. The audit trail is easy to trace, and NetSuite can handle a high volume of APs. It's the main hub for all our financial data, making forecasting, visibility, and streamlining efficiency so much easier. Being able to review the GL and customize reports allows me to quickly see trends, discrepancies, or variances, which helps improve forecasting accuracy and gives leadership a clearer view of our financials. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

The only thing would be when sending invoices directly from NetSuite, if there is a fail, it doesn't tell you which invoice failed to send and that can be kind of annoying. Review collected by and hosted on G2.com.

I like the real-time data and reliable intel that NetSuite provides. It's easy for non-tech users to pull information and work in the system, which is a big plus. The workflow is easy to understand, making it simple for frontline staff to use the system and provide executives with transactions in real time. Review collected by and hosted on G2.com.

I think data board reporting could be improved with easier drag and drop functionality. Also, item record fields often have similar names, which makes building dashboards time-consuming. Review collected by and hosted on G2.com.

I like how easy it is to download data from almost any report. Reports/Saved Searches are easy for users to customize. The integration to Planning & Budgeting was also quite easy to set up out of the box with minimal customization. Review collected by and hosted on G2.com.

I wish NetSuite data could be viewed as a table with a filter function. Currently, users are forced to download to Excel in order to filter on any of the fields. Review collected by and hosted on G2.com.

I use NetSuite as an ERP system, and I like that its processes can act as a trigger for other flows throughout different systems, like 3PL and marketing communications. This is pretty handy for everything in the sales order process. I appreciate how NetSuite serves as the center source of truth with permission handling, maintaining data integrity. The trigger-based architecture is useful for automating the entire Quote-to-Cash process lifecycle, reducing handoff errors by automating key steps like fulfillment and invoicing, which cuts down on manual work. Also, I found the initial setup of NetSuite to be very easy. Review collected by and hosted on G2.com.

It's slow and is bad with working with data within NetSuite. It can take minutes to load a single record or even a saved search could take 20 minutes to load. Review collected by and hosted on G2.com.

s an accountant, I especially appreciate NetSuite's ability to centralize financial data and automate key processes such as accounts payable, vendor management, bank reconciliations, and reporting. The real-time financial visibility and audit trail make it easier to maintain accuracy, support compliance, and efficiently manage month-end close activities. Review collected by and hosted on G2.com.

troubleshooting issues sometimes requires administrator support or detailed system knowledge. Review collected by and hosted on G2.com.

The most helpful function of NetSuite is that it is easy to use as an accounting system, and it includes all the major needs for the small to medium size company. Also, the most part I like is that it provides good online sources with clear documents and guidelines. Review collected by and hosted on G2.com.

The least helpful part is that when I customize a report or design an uploading file to map it to match NetSuite template, it does not have a clear guidance which item is for which actual field in the NetSuite transaction form. I need to guess and test several times. Also, when I have some questions regarding customizing reports but cannot find answer in the website, I did not know where quickly connect to the customer support to resolve my problems. Review collected by and hosted on G2.com.