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Oracle Commerce Cloud

Oracle Commerce Cloud

4.3
(18)

Oracle Commerce Cloud is designed to help users get to market fast and grow their business with an agile, engaging, and fully featured commerce cloud solution.

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Oracle Commerce Cloud Reviews

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Showing 18 Oracle Commerce Cloud reviews
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Oracle Commerce Cloud review by Heiko M.
Heiko M.
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Easy to use Full-Stack product"

What do you like best?

The Integration with Oracle's CX products. Other products such as Service Cloud or CQP are integrated with Oracle Commerce Cloud. Furthermore, the Oracle Marketing Cloud can be used as well. Backend integration can be done to many 3rd Party providers, by using the Integration Cloud.

Customization can easily be done by JavaScript development and WebHooks.

Many widgets are already out-of-the-box and on the existing marketplace it is easy the get new and prodcution proofed widgets, which also avoid reinventing the wheel. Also integrations with payment providers already exist, but it is easy to add providers. Legacy REST services can still be used and plugged into the existing landscape.

What do you dislike?

There is no integrated IDE, which makes the development process a bit more complicated. Custimizations need to be development outside of the Cloud System and then as a ZIP-File uploaded to the Developtment environment. Changes can be made here, but need to be backported into the IDE before they can be uploaded to the Staging and Production environment. This also means, that code versioning needs to be done outside of the Cloud solution.

Recommendations to others considering the product

Also have a look into the other integrated Cloud solutions from the Oracle CX Suite.

What business problems are you solving with the product? What benefits have you realized?

Easy to extend and change for even Business people. The development effort is less based on the requirements business has. Business can make many changes themselves without having the need for a CR. Release cycles change and you can have more and smaller releases. OCC has a great flexibility compared to other solutions/platforms.

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Oracle Commerce Cloud review by Mike C.
Mike C.
Validated Reviewer
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"Oracle's SaaS Commerce Product is Enterprise ready!"

What do you like best?

The extensibility of the platfor is unrivaled. With a vast API and webhook library you can easily integrate with any 3rd party system, ERP/OMS/PIM/etc. The business user tooling is easy to use and enables the marketing and merchandising teams to grow sales without intervention of the IT teams to make marginal front-end changes. One of the most critical areas is the value of SaaS software and upgrades to features and functions. OCC allows customers to "accept" an upgrade, similar to accepting an upgrade to an iPhone. This allows business teams to use new technology quickly and efficiently.

What do you dislike?

Currently, there are a smaller sub-set of customers on the platform and while that is growing, sometimes it would be more beneficial to see large retailer customers on the platform before considering it.

Recommendations to others considering the product

Don't assume the product can't solve your needs because it is a Cloud product. I recommend to any customer that is in need of Commerce or B2B portal functionality to look at Oracle Commerce Cloud.

What business problems are you solving with the product? What benefits have you realized?

The technical debt incurred with onpremise software or other SaaS products is very high. OCC allows customers to move quickly to address shopper concerns. Agility is critical.

What E-Commerce Platforms solution do you use?

Thanks for letting us know!
Oracle Commerce Cloud review by User in Apparel & Fashion
User in Apparel & Fashion
Validated Reviewer
Verified Current User
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"New to OCC"

What do you like best?

We looked at six to eight e-commerce platforms and what we liked about OCC was the ease-of-use of the platform for our non-technical team, the advanced features built into the platform such as A/B testing, and the optimization features around SEO, page speed, etc.

What do you dislike?

Right now we are just starting the migration process to the platform so I can't say there is anything I dislike. There are some features we wish it had such as Out of Stock email alerts and self-serve returns but their product team heard our requests and many of them are already on their road map.

Recommendations to others considering the product

Definitely recommend as we looked at a number of platforms and felt this one could move our business forward and be something we are on for a long time to come.

What business problems are you solving with the product? What benefits have you realized?

We were looking for an ecom platform that was innovative, had a rich feature set, good support, easy of use and superior performance.

Oracle Commerce Cloud review by luke d.
luke d.
Validated Reviewer
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"we have many happy customers on OCC, they move to it from Magento, ATG, shopify, etc"

What do you like best?

the upgrades pushed out quarterly and are free and can be turned on when we need them

What do you dislike?

it is still about 3 to 5% shy of what ATG can do so several clients continue to wait to make the migration

Recommendations to others considering the product

remember that the b2c sku includes b2b, remember that b2b is the strongest in the market, easiest to use, take the leap to the cloud!

What business problems are you solving with the product? What benefits have you realized?

faster load times, cost reductions, lower ownership over a 5 year period, easy upgrades, awesome b2b platform as well, not just b2c, great business tools

Oracle Commerce Cloud review by Kristen S.
Kristen S.
Validated Reviewer
Review Source
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"Great experience "

What do you like best?

I love how easy it is to use. The drop down menus are easy and clearly labeled so I don’t have to go searching every time I’m looking for something.

What do you dislike?

I dislike how the drop down boxes open up and take over a large portion of my computer screen. It makes it difficult if I have something else pulled up that I am trying to compare.

What business problems are you solving with the product? What benefits have you realized?

At our company we use it for our employees profiles and all of their account information.

Oracle Commerce Cloud review by Jason W.
Jason W.
Validated Reviewer
Review Source
content

"OCC Review from B2B Manufacturer"

What do you like best?

Clean interface, some great OOTB functionality for B2B commerce, fast growth and nice roadmap.

What do you dislike?

Still has a lot of growth to do, needs more admin functionality, needs better logging access for admins.

What business problems are you solving with the product? What benefits have you realized?

Frictionless ordering and account management and we’ve seen steady POP growth in user base.

Oracle Commerce Cloud review by Lauren R.
Lauren R.
Validated Reviewer
Review Source
content

"Strong customer service and technical support"

What do you like best?

Strong customer service and technical supposed.

What do you dislike?

If the internet connection is slow it takes more time to run the report

What business problems are you solving with the product? What benefits have you realized?

Writing purchase orders. Benefits would be that you have everything all in 1 application and you can can always make changes and resend information to the vendors.

Oracle Commerce Cloud review by Sean F.
Sean F.
Validated Reviewer
Review Source
content

"JES Review"

What do you like best?

Product is so easy to use. We are in process of implementing

What do you dislike?

This product is early in our adoption cycle.

Recommendations to others considering the product

I would definitely recommend due to ease of use.

What business problems are you solving with the product? What benefits have you realized?

Ease of use is the main

Oracle Commerce Cloud review by Michael K.
Michael K.
Validated Reviewer
Review Source
content

"Commerce at its best"

What do you like best?

The best part about oracle commerce cloud is the ability to manage the dashboards.

What do you dislike?

There is nothing to dislike as everything seems to work fine.

What business problems are you solving with the product? What benefits have you realized?

I am solving the problem of sales

Oracle Commerce Cloud review by Srini S.
Srini S.
Validated Reviewer
Review Source
content

"MyReviedw"

What do you like best?

More robust easy to use and flexibility and user friendly

What do you dislike?

High response time and security needed and integration

What business problems are you solving with the product? What benefits have you realized?

chat bot application and which helped to interact customers more fas

Oracle Commerce Cloud review by Vishu M.
Vishu M.
Validated Reviewer
Review Source
content

"Nice platform"

What do you like best?

It is a comprehensive platform for our in-house content search solution.

What do you dislike?

None at this time as we are still working on the implementation

What business problems are you solving with the product? What benefits have you realized?

Retail space content management

Oracle Commerce Cloud review by Sanjay M.
Sanjay M.
Validated Reviewer
Review Source
content

"Cloud FAH"

What do you like best?

Product features are good but Oracle has to provide more seeded report.

What do you dislike?

performance is very sloe and not as expected.

What business problems are you solving with the product? What benefits have you realized?

Real time reporting

Oracle Commerce Cloud review by Consultant
Consultant
Validated Reviewer
Review Source
content

"Amazing features list, need more perspective for a relatively young solution"

What do you like best?

A complete commerce solution with :

Integrated features like marketing, OMS, promotional engine...

Ability to delegate anything price management to an external ERP

Micro-servides approach

SaaS-based

What do you dislike?

The price, compared to challengers

The lack of perspective for now

What business problems are you solving with the product? What benefits have you realized?

Oracle Commerce Cloud brings an outstanding features list, with a clean code, good overall performances and a strong corporate identity

Oracle Commerce Cloud review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content

"Solid technology platform"

What do you like best?

OCC is a tier 1 eCommerce solution with excellent capability in B2C complemented by a strong offering in the B2B market.

What do you dislike?

Need to better communicate the migration path for legacy ATG customers.

Recommendations to others considering the product

Strong offering worth consideration.

What business problems are you solving with the product? What benefits have you realized?

Sound, responsive, eCommerce platform that supports headless commerce.

Oracle Commerce Cloud review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Oracle Commerce Cloud is a winner!"

What do you like best?

Flexibility, continuous innovation, robust cloud platform, tie in with the Oracle ecosystem,

What do you dislike?

Continuity of how all the Oracle solutions link together for solutions.

What business problems are you solving with the product? What benefits have you realized?

As a solution partner, the platform capabilities, benefits to customers, tie in with other Oracle solutions, and the strategic direction.

Oracle Commerce Cloud review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Review Source
content

"Faster time to market"

What do you like best?

Free upgrades for customers

Less TCO

Modern framework

Integrates to any API based system

Easy integration

Supports both B2B and B2C with multisite

What do you dislike?

Should provide log access to troubleshoot any issues

What business problems are you solving with the product? What benefits have you realized?

Integrates pretty easily with other CX products

Oracle Commerce Cloud review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Migrating user retail experience to the cloud"

What do you like best?

Ease of migration of on premise functionality to the OC

What do you dislike?

Initial process documentation was not too user friendly

What business problems are you solving with the product? What benefits have you realized?

Moving away from again legacy e-commerce platforms and technology

Oracle Commerce Cloud review by Agency in Information Technology and Services
Agency in Information Technology and Services
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"product is esse of imlemenation"

What do you like best?

licence cost

ease of use

turn around time

What do you dislike?

limitations with oracle db

enable for other cloud and db vendors

What business problems are you solving with the product? What benefits have you realized?

save cost

turn around time

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* We monitor all Oracle Commerce Cloud reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.