Oracle Commerce Cloud Reviews & Product Details


What is Oracle Commerce Cloud?

Move at the speed of business with 24/7 agility. Tell your brand story with a responsive commerce experience for B2C and B2B with intuitive tools in the secure, flexible, and scalable Oracle Cloud. Deliver amazing omnichannel experiences with AI-driven personalization, pixel-perfect drag-and-drop experience management, and multi-varient testing. Focus on your business and innovate with rapid upgrades, and scale with peace of mind. Extend beyond the boundaries of traditional SaaS and integrate seamlessly with an API-first, modern architecture. Oracle Commerce Cloud has everything you need to grow your online business today and in the future.

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Oracle Commerce Cloud Profile Details

Oracle Commerce Cloud Profile Details

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Languages Supported
Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Modern Greek (1453-), Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian
Vendor
Oracle
Description
Oracle Corporation develops, manufactures, markets, hosts, and supports database and middleware software, applications software, and hardware systems.
Company Website
Year Founded
1977
Total Revenue (USD mm)
39,831
HQ Location
Redwood Shores, CA
Phone
+1 (650) 506-7000
Ownership
NYSE: ORCL
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
183,916
Twitter
@Oracle
Twitter Followers
760,435
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Oracle Commerce Cloud Reviews

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1-18 of 18 total Oracle Commerce Cloud reviews

Oracle Commerce Cloud Reviews

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1-18 of 18 total Oracle Commerce Cloud reviews
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Consultant
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Easy to use Full-Stack product"

What do you like best?

The Integration with Oracle's CX products. Other products such as Service Cloud or CQP are integrated with Oracle Commerce Cloud. Furthermore, the Oracle Marketing Cloud can be used as well. Backend integration can be done to many 3rd Party providers, by using the Integration Cloud.

Customization can easily be done by JavaScript development and WebHooks.

Many widgets are already out-of-the-box and on the existing marketplace it is easy the get new and prodcution proofed widgets, which also avoid reinventing the wheel. Also integrations with payment providers already exist, but it is easy to add providers. Legacy REST services can still be used and plugged into the existing landscape.

What do you dislike?

There is no integrated IDE, which makes the development process a bit more complicated. Custimizations need to be development outside of the Cloud System and then as a ZIP-File uploaded to the Developtment environment. Changes can be made here, but need to be backported into the IDE before they can be uploaded to the Staging and Production environment. This also means, that code versioning needs to be done outside of the Cloud solution.

Recommendations to others considering the product:

Also have a look into the other integrated Cloud solutions from the Oracle CX Suite.

What problems are you solving with the product? What benefits have you realized?

Easy to extend and change for even Business people. The development effort is less based on the requirements business has. Business can make many changes themselves without having the need for a CR. Release cycles change and you can have more and smaller releases. OCC has a great flexibility compared to other solutions/platforms.

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Director of Solutions Consulting
Mid-Market
(201-500 employees)
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"Oracle's SaaS Commerce Product is Enterprise ready!"

What do you like best?

The extensibility of the platfor is unrivaled. With a vast API and webhook library you can easily integrate with any 3rd party system, ERP/OMS/PIM/etc. The business user tooling is easy to use and enables the marketing and merchandising teams to grow sales without intervention of the IT teams to make marginal front-end changes. One of the most critical areas is the value of SaaS software and upgrades to features and functions. OCC allows customers to "accept" an upgrade, similar to accepting an upgrade to an iPhone. This allows business teams to use new technology quickly and efficiently.

What do you dislike?

Currently, there are a smaller sub-set of customers on the platform and while that is growing, sometimes it would be more beneficial to see large retailer customers on the platform before considering it.

Recommendations to others considering the product:

Don't assume the product can't solve your needs because it is a Cloud product. I recommend to any customer that is in need of Commerce or B2B portal functionality to look at Oracle Commerce Cloud.

What problems are you solving with the product? What benefits have you realized?

The technical debt incurred with onpremise software or other SaaS products is very high. OCC allows customers to move quickly to address shopper concerns. Agility is critical.

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UA
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
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"New to OCC"

What do you like best?

We looked at six to eight e-commerce platforms and what we liked about OCC was the ease-of-use of the platform for our non-technical team, the advanced features built into the platform such as A/B testing, and the optimization features around SEO, page speed, etc.

What do you dislike?

Right now we are just starting the migration process to the platform so I can't say there is anything I dislike. There are some features we wish it had such as Out of Stock email alerts and self-serve returns but their product team heard our requests and many of them are already on their road map.

Recommendations to others considering the product:

Definitely recommend as we looked at a number of platforms and felt this one could move our business forward and be something we are on for a long time to come.

What problems are you solving with the product? What benefits have you realized?

We were looking for an ecom platform that was innovative, had a rich feature set, good support, easy of use and superior performance.

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Director Sales
Enterprise
(1001-5000 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"we have many happy customers on OCC, they move to it from Magento, ATG, shopify, etc"

What do you like best?

the upgrades pushed out quarterly and are free and can be turned on when we need them

What do you dislike?

it is still about 3 to 5% shy of what ATG can do so several clients continue to wait to make the migration

Recommendations to others considering the product:

remember that the b2c sku includes b2b, remember that b2b is the strongest in the market, easiest to use, take the leap to the cloud!

What problems are you solving with the product? What benefits have you realized?

faster load times, cost reductions, lower ownership over a 5 year period, easy upgrades, awesome b2b platform as well, not just b2c, great business tools

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Assistant Store Manager
Financial Services
Enterprise
(10,001+ employees)
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"Great experience "

What do you like best?

I love how easy it is to use. The drop down menus are easy and clearly labeled so I don’t have to go searching every time I’m looking for something.

What do you dislike?

I dislike how the drop down boxes open up and take over a large portion of my computer screen. It makes it difficult if I have something else pulled up that I am trying to compare.

What problems are you solving with the product? What benefits have you realized?

At our company we use it for our employees profiles and all of their account information.

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Marketing Analytics Specialist
Machinery
Enterprise
(1001-5000 employees)
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"OCC Review from B2B Manufacturer"

What do you like best?

Clean interface, some great OOTB functionality for B2B commerce, fast growth and nice roadmap.

What do you dislike?

Still has a lot of growth to do, needs more admin functionality, needs better logging access for admins.

What problems are you solving with the product? What benefits have you realized?

Frictionless ordering and account management and we’ve seen steady POP growth in user base.

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Production Coordinator
Apparel & Fashion
Small-Business
(11-50 employees)
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"Strong customer service and technical support"

What do you like best?

Strong customer service and technical supposed.

What do you dislike?

If the internet connection is slow it takes more time to run the report

What problems are you solving with the product? What benefits have you realized?

Writing purchase orders. Benefits would be that you have everything all in 1 application and you can can always make changes and resend information to the vendors.

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Regional Sales Manager - Technology Market - Global
Electrical/Electronic Manufacturing
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"JES Review"

What do you like best?

Product is so easy to use. We are in process of implementing

What do you dislike?

This product is early in our adoption cycle.

Recommendations to others considering the product:

I would definitely recommend due to ease of use.

What problems are you solving with the product? What benefits have you realized?

Ease of use is the main

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Dental Assistant
Hospital & Health Care
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"Commerce at its best"

What do you like best?

The best part about oracle commerce cloud is the ability to manage the dashboards.

What do you dislike?

There is nothing to dislike as everything seems to work fine.

What problems are you solving with the product? What benefits have you realized?

I am solving the problem of sales

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Lead Performance Engineer
Computer Software
Small-Business
(2-10 employees)
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"MyReviedw"

What do you like best?

More robust easy to use and flexibility and user friendly

What do you dislike?

High response time and security needed and integration

What problems are you solving with the product? What benefits have you realized?

chat bot application and which helped to interact customers more fas

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Mid-Market
(501-1000 employees)
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"Nice platform"

What do you like best?

It is a comprehensive platform for our in-house content search solution.

What do you dislike?

None at this time as we are still working on the implementation

What problems are you solving with the product? What benefits have you realized?

Retail space content management

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Mid-Market
(501-1000 employees)
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"Cloud FAH"

What do you like best?

Product features are good but Oracle has to provide more seeded report.

What do you dislike?

performance is very sloe and not as expected.

What problems are you solving with the product? What benefits have you realized?

Real time reporting

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C
Mid-Market
(51-200 employees)
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"Amazing features list, need more perspective for a relatively young solution"

What do you like best?

A complete commerce solution with :

Integrated features like marketing, OMS, promotional engine...

Ability to delegate anything price management to an external ERP

Micro-servides approach

SaaS-based

What do you dislike?

The price, compared to challengers

The lack of perspective for now

What problems are you solving with the product? What benefits have you realized?

Oracle Commerce Cloud brings an outstanding features list, with a clean code, good overall performances and a strong corporate identity

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E
Small-Business
(11-50 employees)
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"Solid technology platform"

What do you like best?

OCC is a tier 1 eCommerce solution with excellent capability in B2C complemented by a strong offering in the B2B market.

What do you dislike?

Need to better communicate the migration path for legacy ATG customers.

Recommendations to others considering the product:

Strong offering worth consideration.

What problems are you solving with the product? What benefits have you realized?

Sound, responsive, eCommerce platform that supports headless commerce.

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AI
Validated Reviewer
Review Source
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Oracle Commerce Cloud is a winner!"

What do you like best?

Flexibility, continuous innovation, robust cloud platform, tie in with the Oracle ecosystem,

What do you dislike?

Continuity of how all the Oracle solutions link together for solutions.

What problems are you solving with the product? What benefits have you realized?

As a solution partner, the platform capabilities, benefits to customers, tie in with other Oracle solutions, and the strategic direction.

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AI
Enterprise
(1001-5000 employees)
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"Faster time to market"

What do you like best?

Free upgrades for customers

Less TCO

Modern framework

Integrates to any API based system

Easy integration

Supports both B2B and B2C with multisite

What do you dislike?

Should provide log access to troubleshoot any issues

What problems are you solving with the product? What benefits have you realized?

Integrates pretty easily with other CX products

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A
Enterprise
(10,001+ employees)
Validated Reviewer
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"Migrating user retail experience to the cloud"

What do you like best?

Ease of migration of on premise functionality to the OC

What do you dislike?

Initial process documentation was not too user friendly

What problems are you solving with the product? What benefits have you realized?

Moving away from again legacy e-commerce platforms and technology

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AI
Mid-Market
(501-1000 employees)
Validated Reviewer
Review Source
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"product is esse of imlemenation"

What do you like best?

licence cost

ease of use

turn around time

What do you dislike?

limitations with oracle db

enable for other cloud and db vendors

What problems are you solving with the product? What benefits have you realized?

save cost

turn around time

Oracle Commerce Cloud Features

  • Storefront Design Tools
  • Product Visualization
  • Recommendations / Personalization
  • Promotions and Discounts
  • Abandoned Cart Tools
  • Product Reviews

Oracle Commerce Cloud User Ratings

8.3
Ease of Use
Average: 8.4*
8.5
Quality of Support
Average: 8.2*
8.3
Ease of Setup
Average: 7.9*
* E-Commerce Platforms Category
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Oracle Commerce Cloud Categories on G2