Oracle Commerce Cloud Reviews & Product Details

I love how Oracle Commerce Cloud has transformed our online business operations, especially as a mid-sized B2B company dealing with a complex product catalog and multiple customer tiers. The API-first architecture is a game-changer for developers, giving us full control over storefront customization, integrations, and workflows without being limited by templates. This flexibility has allowed us to build exactly what we need. Dynamic catalog management is another standout feature, making it easy to manage catalogs, promotions, and segmentation for businesses with thousands of SKUs and customer-specific pricing. It allows us to tailor product visibility and pricing based on user roles or accounts, which is incredibly beneficial. I appreciate how smooth the environment provisioning is, with a well-structured cloud environment that made setting up both sandbox and production instances straightforward. The API access and developer tools enabled our developers to start building custom storefronts and integrations right away. Additionally, setting up user roles, permissions, and basic security policies is intuitive and well-documented, easing the initial setup phase. Review collected by and hosted on G2.com.

The backend UI of Oracle Commerce Cloud isn’t the most intuitive, particularly for non-technical users. Tasks like managing promotions or configuring catalogs feel clunky compared to more modern and streamlined platforms. Additionally, there is a steep learning curve associated with using the platform. While OCC is built for flexibility, this comes at the cost of complexity. It’s not a plug-and-play solution, and skilled developers are needed to unlock its full potential, which can slow down the onboarding process and delay time-to-market. Review collected by and hosted on G2.com.

Avaliable on all platforms. It is easily accessable. Review collected by and hosted on G2.com.

Nothing, there is nothing in this software to dislike. Review collected by and hosted on G2.com.

They have excellent customer service and respond at rapid rate. Review collected by and hosted on G2.com.

Sometimes it can be complicated, a less complicated platform would be better Review collected by and hosted on G2.com.

The best thing about Oracle Commerce is to connect business to business and business to client/customer Review collected by and hosted on G2.com.

I did not find such things about oracle commerce Review collected by and hosted on G2.com.

I think that Oracle is a super useful brand in all ways but espically in terms of software it is very helpful to assist with different processes and need to be done. Review collected by and hosted on G2.com.

I don't think that it is very helpful outside of the work environment as when I am at home I would use my computer but not that perticular software. That's what I think. Review collected by and hosted on G2.com.

I like most is it upholds different nation's cash and accessible in numerous dialects. its client calculation likewise give the best component and simplicity being used for synchronizing everyday information for refreshing the records payable. Review collected by and hosted on G2.com.

Documentation administration is most awful than item name and publicizing and it ought to be update. Information the board likewise need to move along. Testing device is additionally need to move along. Review collected by and hosted on G2.com.

API first, extensibility, open interface to integrate with other systems Review collected by and hosted on G2.com.

The security model for authorization, lack of nativeintegration with other Oracle products Review collected by and hosted on G2.com.

It allows a great personalization of the store since it uses technologies such as Knockout, RequireJS and LESS, if we combine this with the modularity that the platform possesses, we find a fairly powerful formula for your ecommerce.

They have great technical support through chat, although it takes a few days to respond, but they even call you and have video calls with you.

It has a good webhook service that allows you to easily integrate with other platforms such as ERP or Google Shopping, allows you to manage multiple stores at the same time in different currencies and in different languages, catalog management is easy and allows you to upload your entire catalog by API or by templates in xls. Review collected by and hosted on G2.com.

One of the biggest problems that the platform has is that the documentation is too much and it is not correctly classified making it take hours to find the solution to a problem, you always have the support by chat, but usually they direct it to the documentation which is very confusing.

When you want to create a component from 0 it is quite difficult since the languages are technologies a little old and the platform does not have a large community that supports it, you usually find people who help you from India or USA but you do not always have easy to access forums Review collected by and hosted on G2.com.

Free upgrades for customers

Lower Total Cost of Ownership (TCO)

Modern framework

Integrates with any API-based system

Easy integration

Supports both Business-to-Business (B2B) and Business-to-Consumer (B2C) with multisite

Buy Online, Pick Up In Store (BOPIS) and Inventory Management

Strong Catalog and Promotion/Pricing engine Review collected by and hosted on G2.com.

Provide log access to troubleshoot any issues. Review collected by and hosted on G2.com.

The extensibility of the platfor is unrivaled. With a vast API and webhook library you can easily integrate with any 3rd party system, ERP/OMS/PIM/etc. The business user tooling is easy to use and enables the marketing and merchandising teams to grow sales without intervention of the IT teams to make marginal front-end changes. One of the most critical areas is the value of SaaS software and upgrades to features and functions. OCC allows customers to "accept" an upgrade, similar to accepting an upgrade to an iPhone. This allows business teams to use new technology quickly and efficiently. Review collected by and hosted on G2.com.

Currently, there are a smaller sub-set of customers on the platform and while that is growing, sometimes it would be more beneficial to see large retailer customers on the platform before considering it. Review collected by and hosted on G2.com.