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Oracle Commerce Cloud

By Oracle

4.4 out of 5 stars

How would you rate your experience with Oracle Commerce Cloud?

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Oracle Commerce Cloud Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

Oracle Commerce Cloud Media

Oracle Commerce Cloud Demo - Layout and Design Editor
In context, drag and drop experience management
Oracle Commerce Cloud Demo - Promote and Convert
Create targeted promotions to drive conversion and loyalty.
Oracle Commerce Cloud Demo - Responsive and Adaptive Design
Easily create responsive and adaptive experiences using OOTB widgets.
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Oracle Commerce Cloud Reviews (27)

Reviews

Oracle Commerce Cloud Reviews (27)

4.4
27 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Chemicals
CC
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"We have built a demo of OCC using Oracle provided SBOX and integrated with eBS Instance using OIC"
What do you like best about Oracle Commerce Cloud?

The flexibility in building the storefront and Out of the box APIs that supports almost every integration Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Not easy to change the skins. At times it is required to change the skins as per customer need Review collected by and hosted on G2.com.

LD
Director Sales
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"we have many happy customers on OCC, they move to it from Magento, ATG, shopify, etc"
What do you like best about Oracle Commerce Cloud?

the upgrades pushed out quarterly and are free and can be turned on when we need them Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

it is still about 3 to 5% shy of what ATG can do so several clients continue to wait to make the migration Review collected by and hosted on G2.com.

Jason W.
JW
Marketing Analytics Specialist
Machinery
Enterprise (> 1000 emp.)
"OCC Review from B2B Manufacturer"
What do you like best about Oracle Commerce Cloud?

Clean interface, some great OOTB functionality for B2B commerce, fast growth and nice roadmap. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Still has a lot of growth to do, needs more admin functionality, needs better logging access for admins. Review collected by and hosted on G2.com.

Heiko M.
HM
Consultant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to use Full-Stack product"
What do you like best about Oracle Commerce Cloud?

The Integration with Oracle's CX products. Other products such as Service Cloud or CQP are integrated with Oracle Commerce Cloud. Furthermore, the Oracle Marketing Cloud can be used as well. Backend integration can be done to many 3rd Party providers, by using the Integration Cloud.

Customization can easily be done by JavaScript development and WebHooks.

Many widgets are already out-of-the-box and on the existing marketplace it is easy the get new and prodcution proofed widgets, which also avoid reinventing the wheel. Also integrations with payment providers already exist, but it is easy to add providers. Legacy REST services can still be used and plugged into the existing landscape. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

There is no integrated IDE, which makes the development process a bit more complicated. Custimizations need to be development outside of the Cloud System and then as a ZIP-File uploaded to the Developtment environment. Changes can be made here, but need to be backported into the IDE before they can be uploaded to the Staging and Production environment. This also means, that code versioning needs to be done outside of the Cloud solution. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
EC
Enterprise (> 1000 emp.)
"Solid technology platform"
What do you like best about Oracle Commerce Cloud?

OCC is a tier 1 eCommerce solution with excellent capability in B2C complemented by a strong offering in the B2B market. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Need to better communicate the migration path for legacy ATG customers. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Oracle Commerce Cloud is a winner!"
What do you like best about Oracle Commerce Cloud?

Flexibility, continuous innovation, robust cloud platform, tie in with the Oracle ecosystem, Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Continuity of how all the Oracle solutions link together for solutions. Review collected by and hosted on G2.com.

Lauren A.
LA
Production Coordinator
Apparel & Fashion
Small-Business (50 or fewer emp.)
"Strong customer service and technical support"
What do you like best about Oracle Commerce Cloud?

Strong customer service and technical supposed. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

If the internet connection is slow it takes more time to run the report Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Mid-Market (51-1000 emp.)
"New to OCC"
What do you like best about Oracle Commerce Cloud?

We looked at six to eight e-commerce platforms and what we liked about OCC was the ease-of-use of the platform for our non-technical team, the advanced features built into the platform such as A/B testing, and the optimization features around SEO, page speed, etc. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Right now we are just starting the migration process to the platform so I can't say there is anything I dislike. There are some features we wish it had such as Out of Stock email alerts and self-serve returns but their product team heard our requests and many of them are already on their road map. Review collected by and hosted on G2.com.

Kristen S.
KS
Store Manager
Enterprise (> 1000 emp.)
"Great experience "
What do you like best about Oracle Commerce Cloud?

I love how easy it is to use. The drop down menus are easy and clearly labeled so I don’t have to go searching every time I’m looking for something. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

I dislike how the drop down boxes open up and take over a large portion of my computer screen. It makes it difficult if I have something else pulled up that I am trying to compare. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market (51-1000 emp.)
"Amazing features list, need more perspective for a relatively young solution"
What do you like best about Oracle Commerce Cloud?

A complete commerce solution with :

Integrated features like marketing, OMS, promotional engine...

Ability to delegate anything price management to an external ERP

Micro-servides approach

SaaS-based Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

The price, compared to challengers

The lack of perspective for now Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Oracle Commerce Cloud Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Inventory Management
Customization
Multi-Site Management
Performance and Reliability