Oracle Commerce Cloud Reviews & Product Details

Move at the speed of business with 24/7 agility. Tell your brand story with a responsive commerce experience for B2C and B2B with intuitive tools in the secure, flexible, and scalable Oracle Cloud. Deliver amazing omnichannel experiences with AI-driven personalization, pixel-perfect drag-and-drop experience management, and multi-varient testing. Focus on your business and innovate with rapid upgrades, and scale with peace of mind. Extend beyond the boundaries of traditional SaaS and integrate seamlessly with an API-first, modern architecture. Oracle Commerce Cloud has everything you need to grow your online business today and in the future.

Seller

Oracle

Discussions

Oracle Commerce Cloud Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified)

Product Description

Oracle Commerce Cloud is designed to help users get to market fast and grow their business with an agile, engaging, and fully featured commerce cloud solution.

Overview by

Bob Meixner (Director of Product Strategy - B2C | Responsys | CrowdTwist | Content Management at Oracle)

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

View More Pricing Information

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Oracle Commerce Cloud Media

Oracle Commerce Cloud Demo - Layout and Design Editor

In context, drag and drop experience management

Oracle Commerce Cloud Demo - Promote and Convert

Create targeted promotions to drive conversion and loyalty.

Oracle Commerce Cloud Demo - Responsive and Adaptive Design

Easily create responsive and adaptive experiences using OOTB widgets.

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Verified User in Chemicals

Enterprise (> 1000 emp.)

9/17/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"We have built a demo of OCC using Oracle provided SBOX and integrated with eBS Instance using OIC"

4.5/5

What do you like best about Oracle Commerce Cloud?

The flexibility in building the storefront and Out of the box APIs that supports almost every integration Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Not easy to change the skins. At times it is required to change the skins as per customer need Review collected by and hosted on G2.com.

luke d.

Director Sales

Enterprise (> 1000 emp.)

3/21/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"we have many happy customers on OCC, they move to it from Magento, ATG, shopify, etc"

4.5/5

What do you like best about Oracle Commerce Cloud?

the upgrades pushed out quarterly and are free and can be turned on when we need them Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

it is still about 3 to 5% shy of what ATG can do so several clients continue to wait to make the migration Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce Cloud:

remember that the b2c sku includes b2b, remember that b2b is the strongest in the market, easiest to use, take the leap to the cloud! Review collected by and hosted on G2.com.

What problems is Oracle Commerce Cloud solving and how is that benefiting you?

faster load times, cost reductions, lower ownership over a 5 year period, easy upgrades, awesome b2b platform as well, not just b2c, great business tools Review collected by and hosted on G2.com.

Jason W.

Marketing Analytics Specialist

Machinery

Enterprise (> 1000 emp.)

3/21/2019

"OCC Review from B2B Manufacturer"

4/5

What do you like best about Oracle Commerce Cloud?

Clean interface, some great OOTB functionality for B2B commerce, fast growth and nice roadmap. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Still has a lot of growth to do, needs more admin functionality, needs better logging access for admins. Review collected by and hosted on G2.com.

Heiko M.

Consultant

Mid-Market (51-1000 emp.)

3/22/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Easy to use Full-Stack product"

5/5

What do you like best about Oracle Commerce Cloud?

The Integration with Oracle's CX products. Other products such as Service Cloud or CQP are integrated with Oracle Commerce Cloud. Furthermore, the Oracle Marketing Cloud can be used as well. Backend integration can be done to many 3rd Party providers, by using the Integration Cloud.

Customization can easily be done by JavaScript development and WebHooks.

Many widgets are already out-of-the-box and on the existing marketplace it is easy the get new and prodcution proofed widgets, which also avoid reinventing the wheel. Also integrations with payment providers already exist, but it is easy to add providers. Legacy REST services can still be used and plugged into the existing landscape. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

There is no integrated IDE, which makes the development process a bit more complicated. Custimizations need to be development outside of the Cloud System and then as a ZIP-File uploaded to the Developtment environment. Changes can be made here, but need to be backported into the IDE before they can be uploaded to the Staging and Production environment. This also means, that code versioning needs to be done outside of the Cloud solution. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce Cloud:

Also have a look into the other integrated Cloud solutions from the Oracle CX Suite. Review collected by and hosted on G2.com.

What problems is Oracle Commerce Cloud solving and how is that benefiting you?

Easy to extend and change for even Business people. The development effort is less based on the requirements business has. Business can make many changes themselves without having the need for a CR. Release cycles change and you can have more and smaller releases. OCC has a great flexibility compared to other solutions/platforms. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

3/19/2019

"Solid technology platform"

4.5/5

What do you like best about Oracle Commerce Cloud?

OCC is a tier 1 eCommerce solution with excellent capability in B2C complemented by a strong offering in the B2B market. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Need to better communicate the migration path for legacy ATG customers. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/20/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Oracle Commerce Cloud is a winner!"

5/5

What do you like best about Oracle Commerce Cloud?

Flexibility, continuous innovation, robust cloud platform, tie in with the Oracle ecosystem, Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Continuity of how all the Oracle solutions link together for solutions. Review collected by and hosted on G2.com.

Lauren A.

Production Coordinator

Apparel & Fashion

Small-Business (50 or fewer emp.)

11/20/2018

"Strong customer service and technical support"

5/5

What do you like best about Oracle Commerce Cloud?

Strong customer service and technical supposed. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

If the internet connection is slow it takes more time to run the report Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

9/11/2017

"New to OCC"

4/5

What do you like best about Oracle Commerce Cloud?

We looked at six to eight e-commerce platforms and what we liked about OCC was the ease-of-use of the platform for our non-technical team, the advanced features built into the platform such as A/B testing, and the optimization features around SEO, page speed, etc. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Right now we are just starting the migration process to the platform so I can't say there is anything I dislike. There are some features we wish it had such as Out of Stock email alerts and self-serve returns but their product team heard our requests and many of them are already on their road map. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce Cloud:

Definitely recommend as we looked at a number of platforms and felt this one could move our business forward and be something we are on for a long time to come. Review collected by and hosted on G2.com.

What problems is Oracle Commerce Cloud solving and how is that benefiting you?

We were looking for an ecom platform that was innovative, had a rich feature set, good support, easy of use and superior performance. Review collected by and hosted on G2.com.

Kristen S.

Store Manager

Enterprise (> 1000 emp.)

12/26/2017

"Great experience "

4.5/5

What do you like best about Oracle Commerce Cloud?

I love how easy it is to use. The drop down menus are easy and clearly labeled so I don’t have to go searching every time I’m looking for something. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

I dislike how the drop down boxes open up and take over a large portion of my computer screen. It makes it difficult if I have something else pulled up that I am trying to compare. Review collected by and hosted on G2.com.