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Compare Oracle Commerce Cloud and SAP Commerce Cloud 
At a Glance
Market Segments
Mid-Market (38.1% of reviews)
Enterprise (46.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Oracle Commerce Cloud
Star Rating
(27)4.4 out of 5
Market Segments
Mid-Market (38.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Commerce CloudSAP Commerce Cloud
Star Rating
(287)4.3 out of 5
Market Segments
Enterprise (46.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in its Order Management capabilities, with a score of 8.5, allowing for efficient handling of returns and refunds, while Oracle Commerce Cloud lags behind with a score of 8.0 in this area.
- Reviewers mention that SAP Commerce Cloud's Reporting and Analytics features are robust, scoring 8.3, which helps businesses gain valuable insights, whereas Oracle Commerce Cloud's score of 7.8 indicates room for improvement.
- G2 users highlight the superior Quality of Support for Oracle Commerce Cloud, which received a score of 9.0, compared to SAP Commerce Cloud's score of 8.6, suggesting that users may find more responsive assistance with Oracle.
- Users on G2 appreciate SAP Commerce Cloud's Customization options, scoring 8.4, which allows for tailored solutions, while Oracle Commerce Cloud's score of 8.2 indicates slightly less flexibility in this area.
- Reviewers say that SAP Commerce Cloud's Headless Commerce capabilities, particularly in REST APIs (8.7), provide a more modern approach to e-commerce, while Oracle Commerce Cloud's offerings in this area are perceived as less advanced.
- Users report that SAP Commerce Cloud's SEO features score 8.5, making it easier for businesses to optimize their online presence, while Oracle Commerce Cloud's score of 8.0 suggests it may not be as effective in this critical area.
Pricing
Entry-Level Pricing
Oracle Commerce Cloud
No pricing availableSAP Commerce Cloud
No pricing availableFree Trial
Oracle Commerce Cloud
No trial information availableSAP Commerce Cloud
No trial information availableRatings
Meets Requirements
8.6
16
8.7
212
Ease of Use
8.8
16
8.1
219
Ease of Setup
8.1
9
8.0
158
Ease of Admin
8.1
8
8.2
94
Quality of Support
8.9
15
8.6
203
Has the product been a good partner in doing business?
9.0
8
8.4
87
Product Direction (% positive)
9.2
15
8.9
205
Features by Category
Order Entry
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Order Tracking
Not enough data
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Inventory Management
Not enough data
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Customer Management
Not enough data
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Subscription Management
Not enough data
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Agentic AI - Order Management
Not enough data
9.2
6
Not enough data
8.1
6
Headless Commerce
Not enough data
8.3
80
Not enough data
8.4
83
Not enough data
8.3
82
Not enough data
8.5
86
Not enough data
8.5
86
Generative AI
Not enough data
8.1
33
Not enough data
8.0
33
Agentic AI - E-Commerce Platforms
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Merchandising/Marketing
8.1
12
8.1
105
8.2
11
8.3
131
7.4
12
8.1
132
|
Verified
7.6
12
8.1
130
|
Verified
7.8
9
8.0
125
7.3
11
8.0
127
|
Verified
7.9
11
8.3
105
Product Catalog
8.3
12
8.2
129
8.6
12
8.2
127
|
Verified
8.1
12
8.3
129
|
Verified
7.0
10
8.3
114
|
Verified
Order Process
7.6
12
8.5
133
|
Verified
7.8
12
8.5
126
|
Verified
7.7
11
8.1
125
|
Verified
7.9
11
8.5
125
|
Verified
7.9
11
8.4
130
7.4
11
8.0
118
|
Verified
7.6
11
8.4
125
8.3
10
8.4
116
Multi-Channel Support
7.9
11
8.3
126
7.7
11
7.9
122
|
Verified
7.5
10
8.1
119
|
Verified
7.7
11
8.4
124
|
Verified
7.3
11
8.2
118
|
Verified
7.3
11
7.9
95
8.5
9
8.5
124
|
Verified
Platform
8.9
11
8.4
121
|
Verified
8.1
12
8.4
125
|
Verified
8.3
11
8.2
124
|
Verified
8.3
11
8.4
128
|
Verified
7.7
10
8.3
121
8.0
10
8.7
123
|
Verified
8.3
11
8.5
119
|
Verified
8.3
10
8.6
125
|
Verified
7.7
10
8.2
122
|
Verified
8.3
10
8.5
117
|
Verified
8.3
11
8.3
123
|
Verified
7.9
11
8.5
123
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
Not enough data
8.9
40
Not enough data
8.7
40
Omnichannel Features
Not enough data
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Categories
Categories
Shared Categories
Oracle Commerce Cloud and SAP Commerce Cloud are categorized as E-Commerce Platforms
Unique Categories
Oracle Commerce Cloud has no unique categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
Reviews
Reviewers' Company Size
Oracle Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.3%
Information Technology and Services
9.5%
Hospital & Health Care
9.5%
Computer Software
9.5%
Apparel & Fashion
9.5%
Other
47.6%
Information Technology and Services
16.7%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.3%
Alternatives
Discussions
Oracle Commerce Cloud has no discussions with answers
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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