Oracle Commerce Cloud Reviews & Product Details

Move at the speed of business with 24/7 agility. Tell your brand story with a responsive commerce experience for B2C and B2B with intuitive tools in the secure, flexible, and scalable Oracle Cloud. Deliver amazing omnichannel experiences with AI-driven personalization, pixel-perfect drag-and-drop experience management, and multi-varient testing. Focus on your business and innovate with rapid upgrades, and scale with peace of mind. Extend beyond the boundaries of traditional SaaS and integrate seamlessly with an API-first, modern architecture. Oracle Commerce Cloud has everything you need to grow your online business today and in the future.

Seller

Oracle

Discussions

Oracle Commerce Cloud Community

Languages Supported

Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Bob Meixner (Director of Product Strategy - B2C | Responsys | CrowdTwist | Content Management at Oracle)

Top-Rated Alternatives

Salesforce B2B Commerce

4.3/5(369)

View All Alternatives

User Insights

Average based on 30 real user reviews.

Oracle Commerce Cloud Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Oracle Commerce Cloud, and what problem is it built to solve?

It is used to run online commerce operations, including storefronts, catalog and pricing management, and B2B and B2C selling. Its role is to bring digital sales workflows and connections to other business systems together in one platform.

What languages does Oracle Commerce Cloud support?

It supports 31 languages, including Arabic, Chinese (Simplified), English, French, and German, and others.

What company sizes and industries is Oracle Commerce Cloud the best fit for?

Positive experiences span small businesses, mid-market companies, and enterprises, with the strongest industry presence across retail, technology and software, apparel, and healthcare.

Company size: Small businesses, mid-market companies, and enterprises
Industries: Retail, technology and software, apparel and fashion, and healthcare

What customer support options does Oracle Commerce Cloud provide, and how do users find the overall support experience?

The support experience is described as helpful, with technical assistance available through chat and, in some cases, follow-up calls or video meetings. Users also report delays in getting responses and difficulty finding answers in the documentation.

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Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

9/11/2017

"New to OCC"

4/5

What do you like best about Oracle Commerce Cloud?

We looked at six to eight e-commerce platforms and what we liked about OCC was the ease-of-use of the platform for our non-technical team, the advanced features built into the platform such as A/B testing, and the optimization features around SEO, page speed, etc. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Right now we are just starting the migration process to the platform so I can't say there is anything I dislike. There are some features we wish it had such as Out of Stock email alerts and self-serve returns but their product team heard our requests and many of them are already on their road map. Review collected by and hosted on G2.com.

Recommendations to others considering Oracle Commerce Cloud:

Definitely recommend as we looked at a number of platforms and felt this one could move our business forward and be something we are on for a long time to come. Review collected by and hosted on G2.com.

What problems is Oracle Commerce Cloud solving and how is that benefiting you?

We were looking for an ecom platform that was innovative, had a rich feature set, good support, easy of use and superior performance. Review collected by and hosted on G2.com.

Kristen S.

Store Manager

Enterprise (> 1000 emp.)

12/26/2017

"Great experience"

4.5/5

What do you like best about Oracle Commerce Cloud?

I love how easy it is to use. The drop down menus are easy and clearly labeled so I don’t have to go searching every time I’m looking for something. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

I dislike how the drop down boxes open up and take over a large portion of my computer screen. It makes it difficult if I have something else pulled up that I am trying to compare. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/8/2017

"Amazing features list, need more perspective for a relatively young solution"

4/5

What do you like best about Oracle Commerce Cloud?

A complete commerce solution with :

Integrated features like marketing, OMS, promotional engine...

Ability to delegate anything price management to an external ERP

Micro-servides approach

SaaS-based Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

The price, compared to challengers

The lack of perspective for now Review collected by and hosted on G2.com.

Sean F.

Regional Sales Manager - Technology Market - Global

Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

10/3/2017

"JES Review"

4.5/5

What do you like best about Oracle Commerce Cloud?

Product is so easy to use. We are in process of implementing Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

This product is early in our adoption cycle. Review collected by and hosted on G2.com.

Michael K.

Dental Assistant

Hospital & Health Care

Small-Business (50 or fewer emp.)

10/3/2017

"Commerce at its best"

4/5

What do you like best about Oracle Commerce Cloud?

The best part about oracle commerce cloud is the ability to manage the dashboards. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

There is nothing to dislike as everything seems to work fine. Review collected by and hosted on G2.com.

Srini S.

Lead Performance Engineer

Computer Software

Mid-Market (51-1000 emp.)

10/3/2017

"MyReview"

4/5

What do you like best about Oracle Commerce Cloud?

More robust, easy to use, flexible, and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

High response time, security needed, and integration issues. Review collected by and hosted on G2.com.

Vishu M.

Mid-Market (51-1000 emp.)

10/3/2017

"Nice platform"

4.5/5

What do you like best about Oracle Commerce Cloud?

It is a comprehensive platform for our in-house content search solution. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

None at this time as we are still working on the implementation Review collected by and hosted on G2.com.

Sanjay M.

Mid-Market (51-1000 emp.)

10/3/2017

"Cloud FAH"

3/5

What do you like best about Oracle Commerce Cloud?

Product features are good but Oracle has to provide more seeded report. Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Performance is very slow and not as expected. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

10/3/2017

"Migrating user retail experience to the cloud"

4/5

What do you like best about Oracle Commerce Cloud?

Ease of migration of on premise functionality to the OC Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

Initial process documentation was not too user friendly Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/2/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"product is essence of implementation"

3/5

What do you like best about Oracle Commerce Cloud?

license cost

ease of use

turnaround time Review collected by and hosted on G2.com.

What do you dislike about Oracle Commerce Cloud?

limitations with Oracle DB

enable for other cloud and DB vendors Review collected by and hosted on G2.com.

Questions about Oracle Commerce Cloud? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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What is Oracle Commerce Cloud used for?

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Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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Oracle Commerce Cloud Comparisons

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4.3/5(354)

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Oracle Commerce Cloud Features

Order Process

Checkout Process

Shipping Options

Tax Display and Processing

Merchandising/Marketing

Storefront Design Tools

Recommendations / Personalization

Promotions and Discounts

Platform

Customization

Integrations to Add-on Tools

Product Catalog

Content Management

Product Configuration

Product Search and Filtering

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Oracle Commerce Cloud Reviews & Product Details

Profile Status

Top-Rated Alternatives

User Insights

Oracle Commerce Cloud Reviews FAQs

What is Oracle Commerce Cloud, and what problem is it built to solve?

What languages does Oracle Commerce Cloud support?

What company sizes and industries is Oracle Commerce Cloud the best fit for?

What customer support options does Oracle Commerce Cloud provide, and how do users find the overall support experience?

Oracle Commerce Cloud Reviews (30)

Oracle Commerce Cloud Reviews (30)

What do users say?

Pros & Cons

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Questions about Oracle Commerce Cloud? Ask real users or explore answers from the community

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Oracle Commerce Cloud Features

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