--- title: Oracle Commerce Cloud Reviews meta\_title: 'Oracle Commerce Cloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Oracle Commerce Cloud works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Oracle Commerce Cloud Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Oracle Commerce Cloud but has limited features. Are you part of the Oracle Commerce Cloud team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Move at the speed of business with 24/7 agility. Tell your brand story with a responsive commerce experience for B2C and B2B with intuitive tools in the secure, flexible, and scalable Oracle Cloud. Deliver amazing omnichannel experiences with AI-driven personalization, pixel-perfect drag-and-drop experience management, and multi-varient testing. Focus on your business and innovate with rapid upgrades, and scale with peace of mind. Extend beyond the boundaries of traditional SaaS and integrate seamlessly with an API-first, modern architecture. Oracle Commerce Cloud has everything you need to grow your online business today and in the future. * * * Seller [Oracle](https://www.g2.com/sellers/oracle) Discussions [Oracle Commerce Cloud Community](https://www.g2.com/products/oracle-commerce-cloud/discuss) Languages Supported Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified) Solution Type All-in-One Overview by Bob Meixner (Director of Product Strategy - B2C | Responsys | CrowdTwist | Content Management at Oracle) Show More ## Top-Rated Alternatives [ ![SAP Commerce Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Commerce Cloud") SAP Commerce Cloud 4.3/5(334) ](https://www.g2.com/products/sap-commerce-cloud/reviews) [ ![Shopify](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify") Shopify 4.4/5(5,128) ](https://www.g2.com/products/shopify/reviews) [ ![Salesforce B2B Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesforce B2B Commerce") Salesforce B2B Commerce 4.4/5(301) ](https://www.g2.com/products/salesforce-b2b-commerce/reviews) [ View All Alternatives ](https://www.g2.com/products/oracle-commerce-cloud/competitors/alternatives) ## User Insights Average based on 30 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") EA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 10/19/2022 "Been a Oracle Commerce Cloud user since it first came out. Best in class product in the market." 3.5/5 What do you like best about Oracle Commerce Cloud? API first, extensibility, open interface to integrate with other systems Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? The security model for authorization, lack of nativeintegration with other Oracle products Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? It is our primary eCommerce platform that integrates with our ERPs and CPQ to sell complex products Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign EO Edwin Alexander O. Frontend Developer Small-Business (50 or fewer emp.) 2/28/2020 "A very powerful ecommerce platform" 4/5 What do you like best about Oracle Commerce Cloud? It allows a great personalization of the store since it uses technologies such as Knockout, RequireJS and LESS, if we combine this with the modularity that the platform possesses, we find a fairly powerful formula for your ecommerce. They have great technical support through chat, although it takes a few days to respond, but they even call you and have video calls with you. It has a good webhook service that allows you to easily integrate with other platforms such as ERP or Google Shopping, allows you to manage multiple stores at the same time in different currencies and in different languages, catalog management is easy and allows you to upload your entire catalog by API or by templates in xls. Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? One of the biggest problems that the platform has is that the documentation is too much and it is not correctly classified making it take hours to find the solution to a problem, you always have the support by chat, but usually they direct it to the documentation which is very confusing. When you want to create a component from 0 it is quite difficult since the languages are technologies a little old and the platform does not have a large community that supports it, you usually find people who help you from India or USA but you do not always have easy to access forums Review collected by and hosted on G2.com. Recommendations to others considering Oracle Commerce Cloud: Before entering the platform, it should be borne in mind that it is an expensive abstant platform and that, in addition to services that charge outside the box, it requires a high time for the development of it, but it has many widgets per defetcto that can be customize only styles, colors and fonts, however there is a very generic and user-friendly store Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? With my team we have developed a large store that has thousands of products and several vendors in the same e-commerce allowing the integration of the platform with several ERPS at the same time. This store has two different frontends one for B2C customer and one for B2B customers, in which they can only buy authorized people but at the same time they get great discounts since it is sold in bulk, it has a great integration of customer, addresses and orders, in part B2C it is a normal ecommerce although it has a great catalog integration Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jason W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason W.") JW Jason W. Marketing Analytics Specialist Machinery Enterprise (\> 1000 emp.) 3/21/2019 "OCC Review from B2B Manufacturer" 4/5 What do you like best about Oracle Commerce Cloud? Clean interface, some great OOTB functionality for B2B commerce, fast growth and nice roadmap. Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? Still has a lot of growth to do, needs more admin functionality, needs better logging access for admins. Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? Frictionless ordering and account management and we’ve seen steady POP growth in user base. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 9/11/2017 "New to OCC" 4/5 What do you like best about Oracle Commerce Cloud? We looked at six to eight e-commerce platforms and what we liked about OCC was the ease-of-use of the platform for our non-technical team, the advanced features built into the platform such as A/B testing, and the optimization features around SEO, page speed, etc. Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? Right now we are just starting the migration process to the platform so I can't say there is anything I dislike. There are some features we wish it had such as Out of Stock email alerts and self-serve returns but their product team heard our requests and many of them are already on their road map. Review collected by and hosted on G2.com. Recommendations to others considering Oracle Commerce Cloud: Definitely recommend as we looked at a number of platforms and felt this one could move our business forward and be something we are on for a long time to come. Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? We were looking for an ecom platform that was innovative, had a rich feature set, good support, easy of use and superior performance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 12/8/2017 "Amazing features list, need more perspective for a relatively young solution" 4/5 What do you like best about Oracle Commerce Cloud? A complete commerce solution with : Integrated features like marketing, OMS, promotional engine... Ability to delegate anything price management to an external ERP Micro-servides approach SaaS-based Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? The price, compared to challengers The lack of perspective for now Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? Oracle Commerce Cloud brings an outstanding features list, with a clean code, good overall performances and a strong corporate identity Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MK Michael K. Dental Assistant Hospital & Health Care Small-Business (50 or fewer emp.) 10/3/2017 "Commerce at its best" 4/5 What do you like best about Oracle Commerce Cloud? The best part about oracle commerce cloud is the ability to manage the dashboards. Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? There is nothing to dislike as everything seems to work fine. Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? I am solving the problem of sales Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Srini S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Srini S.") SS Srini S. Lead Performance Engineer Computer Software Mid-Market (51-1000 emp.) 10/3/2017 "MyReviedw" 4/5 What do you like best about Oracle Commerce Cloud? More robust easy to use and flexibility and user friendly Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? High response time and security needed and integration Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? chat bot application and which helped to interact customers more fas Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 10/3/2017 "Migrating user retail experience to the cloud" 4/5 What do you like best about Oracle Commerce Cloud? Ease of migration of on premise functionality to the OC Review collected by and hosted on G2.com. What do you dislike about Oracle Commerce Cloud? Initial process documentation was not too user friendly Review collected by and hosted on G2.com. What problems is Oracle Commerce Cloud solving and how is that benefiting you? Moving away from again legacy e-commerce platforms and technology Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about Oracle Commerce Cloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Oracle Commerce Cloud ](https://www.g2.com/products/oracle-commerce-cloud/discussions/new) GU Guest User What is Oracle Commerce Cloud used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-oracle-commerce-cloud-used-for) [ View all Discussions ](https://www.g2.com/products/oracle-commerce-cloud/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/oracle-commerce-cloud/pricing) Oracle Commerce Cloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d7a53e3f1d29e84ae00193a07789a2e4/sap-commerce-cloud.jpg "Product Avatar Image") SAP Commerce Cloud 4.3/5(334) [ Compare Now ](https://www.g2.com/compare/oracle-commerce-cloud-vs-sap-commerce-cloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify 4.4/5(5,128) [ Compare Now ](https://www.g2.com/compare/oracle-commerce-cloud-vs-shopify) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9f0f269b3942e720cb2639848e765d14/salesforce-b2b-commerce.jpg "Product Avatar Image") Salesforce B2B Commerce 4.4/5(301) [ Compare Now ](https://www.g2.com/compare/oracle-commerce-cloud-vs-salesforce-b2b-commerce) ##### ##### Oracle Commerce Cloud Features Merchandising/Marketing Storefront Design Tools Product Visualization Recommendations / Personalization Product Catalog Content Management Product Configuration Product Search and Filtering Order Process Checkout Process Shipping Options Returns / Refunds Multi-Channel Support Customer Service Store Locator [ View More Features ](https://www.g2.com/products/oracle-commerce-cloud/features) ##### Categories on G2 [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) ##### Explore More [Is a dedicated paid search intelligence tool worth it for an in-house PPC team?](https://www.g2.com/discussions/is-a-dedicated-paid-search-intelligence-tool-worth-it-for-an-in-house-ppc-team)[Top rated call tracking services](https://www.g2.com/discussions/what-are-the-top-rated-call-tracking-services-for-2025)[What breach and attack simulation platforms eliminate the manual, repetitive work of security testing so analysts can focus on fixing gaps rather than running the same tests over and over?](https://www.g2.com/discussions/what-breach-and-attack-simulation-platforms-eliminate-the-manual-repetitive-work-of-security-testing-so-analysts-can-focus-on-fixing-gaps-rather-than-running-the-same-tests-over-and-over%20) [What tools help streamline the document review process in mergers and acquisitions?](https://www.g2.com/discussions/what-tools-help-streamline-the-document-review-process-in-mergers-and-acquisitions)[Best business continuity management software](https://www.g2.com/discussions/best-business-continuity-management-software-help-me-choose-a-solution)[Pros and Cons Details](https://www.g2.com/products/oracle-commerce-cloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)