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Ocasta Reviews & Product Details

Ocasta is a frontline operations platform that brings knowledge and insight to teams on the frontline, from retail and hospitality to fitness and contact centres. We turn daily uncertainty into confident, informed action. With Ocasta, staff know what to do, how to do it, and when to act — no manager relay required. Everything is built to streamline communication and make essential knowledge instantly accessible, so teams work faster, feel supported, and stay engaged. Made for the frontline, Ocasta tackles the real-world challenges these teams face. Whether it’s rolling out a new process, sharing product info, or finding a how-to guide mid-shift, Ocasta helps people get what they need, right when they need it. That means no more wasting time hunting down old documents or waiting on manager approvals. Instead, frontline teams feel capable, confident, and in control. Our customers have seen 98% team engagement, faster onboarding, and fewer operational issues as a result. The platform is made up of five hubs — each focused on turning moments into performance: Internal Comms HubKnow what’s changing. Know what matters.Targeted operational comms go straight to the people who need them — no cascading through layers of management. Push alerts, internal calendars, corporate podcasts, and recognition tools help make messages stick and teams feel connected. Knowledge & Learning HubKnow more. Do more.A single source of truth for your frontline. It's searchable, editable on the fly, and backed by microlearning and knowledge checks so teams stay sharp and up to speed. Inspections & Checklist HubKnow what’s working. Fix what isn’t.Turn site visits and daily checks into consistent data you can act on. Spot patterns, track performance, and fix issues before they become problems. Observation & Coaching HubKnow the gaps. Coach the moment.Support your team where it matters most — on the floor. Managers can observe real behaviour, coach in real time, and see what training’s needed to close skill gaps quickly. New Starter HubLess unknowns. Less no-shows.Give new hires confidence from day one with welcome videos, site details, and the info they need before they start. It builds connection early and helps people hit the ground running. Together, these hubs make up Ocasta’s frontline operations platform — giving teams the tools and know-how to perform at their best, every day.

Seller

Ocasta

Discussions

Ocasta Community

Languages Supported

Arabic, English, French, Icelandic, Spanish

Overview by

Ben Collier (⚡️ Apps for sales and service teams to increase their sales and customer service | Co-founder @ Ocasta)

Pricing

Pricing provided by Ocasta.

Pro

Starting at $800.00

100 Employee Per Month

Enterprise

Starting at $1,500.00

400 Employee Per Month

View More Pricing Information

Top-Rated Alternatives

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Ocasta Media

Ocasta Demo - Frontline Performance Platform

Ocasta makes sure you and your frontline know what’s going on — wherever you are.

Ocasta Demo - Inspections and Checklists Hub

Consistency in checklists, site visits, and inspections means every moment becomes knowledge you can act on, fast.

Ocasta Demo - Frontline Operational Comms Hub

Targeted frontline comms that turn every moment into action and measurable performance — no manager relay required.

One source of truth — instantly editable, easy to search, and reinforced with microlearning that sticks.

Ocasta Demo - Coaching and Observation Hub

Observe your team in action, coach on the spot, and confidently turn skill gaps into measurable progress to drive performance.

Reduce first-day no-shows by giving new hires excitement, connection, and confidence to step through the door.

Ocasta Reviews (34)

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Verified User in Financial Services

Enterprise (> 1000 emp.)

9/11/2025

"Brilliant Experience so far"

5/5

What do you like best about Ocasta?

So far, we have loved the usability of the web and mobile platforms. I have received great feedback from the managers who have been set up with the app on its ability to capture key information in real time. The support we have received during set up as also been fantastic. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

At the moment, there is nothing that springs to mind. Review collected by and hosted on G2.com.

Marvellous C.

System Analyst

Enterprise (> 1000 emp.)

11/4/2024

"Ocasta Review for real-time observations, store visits, and retail audits."

5/5

What do you like best about Ocasta?

What I like best about Ocasta Review is its user-friendly interface, which allows for instant reviews and reporting. This focus on improving customer service has been a game-changer for our team. It's efficient, effective, and truly enhances our workflow. Additionally, it provides reliable reports with date, time, and location-stamped photos, ensuring accuracy and accountability in our observations.

Moreover, Ocasta Review is easy to implement. At OK, we had 70 branches when we started rolling out the app. It was straightforward to deploy in phases, starting with the Head Office staff and eventually including all branch staff.

Users find the app highly engaging and interesting, resulting in consistently high user engagement.Its accessibility at any given time means that reviewers can perform their evaluations whenever they visit the branches and instantly share reports with their superiors. The 24/7 customer support is exceptional, and the consultant consistently meets the agreed Service Level Agreement (SLA). Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

While I find all the features of Ocasta Review highly beneficial, one possible downside the need for consistent access to a reliable internet connection which is crucial to fully utilize its real-time capabilities, which might pose challenges in areas with poor connectivity. Review collected by and hosted on G2.com.

Astrid S.

Application specialist

Enterprise (> 1000 emp.)

10/1/2024

"Admin"

4/5

What do you like best about Ocasta?

It's easy to use, very plain and simple. Customer support is great and easy to use if I need it. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

The program is great, easy to use and I don't dislike anything. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

10/18/2023

"Ocasta Engage for Field"

5/5

What do you like best about Ocasta?

It's ease of use, the ability to configure our instance of Engage for our Field teams Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

We are fairly new so there's nothing we've encountered that we're unhappy about Review collected by and hosted on G2.com.

What problems is Ocasta solving and how is that benefiting you?

The previous Comms Platform solution for our Field teams was Workplace which was providing a solid level of employee engagement but was not fit for purpose for communications.

The move to Engage for our Field allows us to deliver against our communications strategy and provides extra value alongside Ocasta's Review App. Review collected by and hosted on G2.com.

Zara A.

Branch Coordinator

Small-Business (50 or fewer emp.)

9/14/2024

"Oscata Engage- product review"

4.5/5

What do you like best about Ocasta?

Customer service is very helpful and in case you stucked with anything they will help you ans oscata is a new good one product to try. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

It need little bit more clarification about the product Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

edit

Thank you, Zara! If you'd like any more clarifications, just send me an email or contact our support team on the live chat in the admin. We'd love to help out!

Lisa R.

Project Manager

Mid-Market (51-1000 emp.)

3/5/2019

"Not sure of your question but Engage is probably the answer!’"

5/5

What do you like best about Ocasta?

Ocasta Engage has been utilised across multiple areas of the business. The look and feel is simple and intuitive whilst still maintaining a high quality design. As a result, the product requires minimal training.

Engage is an effective communication tool that is used daily to help to drive employee engagement, improve knowledge and efficiently operate.

The team at Ocasta are very helpful and supportive. They listen to our needs and react, which is exactly what we need.

If you're looking for a high quality product to support you and your team in your workplace, then Engage is the answer! As well as investing in a great product, you'll also get a friendly, supportive team that will strive to do their best for you at all times. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

I do not have any negative comments to add. Review collected by and hosted on G2.com.

Tom H.

Retail Operations Project Manager

Enterprise (> 1000 emp.)

2/13/2019

"A fantastic App suite that really meets our business needs."

5/5

What do you like best about Ocasta?

Oplift is a customizable app suite and web portal application that covers employee engagement and communication, reporting and audit controls, e-learning, ePOS, and staff observations. All these elements are key operational requirements for our business so having this all within a single platform improves both administration but also control. Additionally, having all these key components designed and built with the same company gives all our end users a consistent look and feel across all app touch points. This has helped us improve user confidence and speed to competency. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

It is very difficult to find any fault with the Oplift suite of apps, my only dislike is that there aren't more apps covering other elements of our business. Review collected by and hosted on G2.com.

Recommendations to others considering Ocasta:

Talk to the team behind Oplift, they are very knowledge and approachable, and will do their very best to find how Oplift can benefit your business. Review collected by and hosted on G2.com.

What problems is Ocasta solving and how is that benefiting you?

Initially Oplift was introduced solely to solve an ePOS problem replacing a system no longer fit for purpose. After using this app for some time and realizing the benefits of improved security, reporting and customization the additional engagement and e-learning platforms were introduced. These elements immediately solved issues with staff engagement by creating a flexible platform to share communication and staff content. The e-Learning platform was able to identify knowledge gaps across the employee population allowing for targeted learning action plans. Beyond this auditing and review capabilities were introduced to reduce reliance on paper-based process and create a centralized reporting suite giving business insight and analysis, something that was unachievable with paper based processes. Review collected by and hosted on G2.com.

Rob A.

Enterprise (> 1000 emp.)

3/6/2024

"A day to day tool with everything needed to get the job done"

5/5

What do you like best about Ocasta?

The ease of the search functions, it's so simple to find old and new articles and business updates. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

I can't locate archived documents for things that you don't need often, but will from time to time need to look back. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

edit

Thanks, Rob! It's great to hear that Ocasta Engage has made it easier for you to stay connected and send employee recognition while on the road 🛣️

We'll take note of your feedback about archived documents - it's a balance of keeping everything relevant and easy to find, but I can appreciate it's frustrating when you can't find what you need!

jamie s.

Enterprise (> 1000 emp.)

10/18/2023

"VMO2 Review"

5/5

What do you like best about Ocasta?

Being able to access the app on the move. Really good and intuituve and helps cascading key messages. Easy to send recogntion as well which makes a massove difference. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

Can sometimes have a few glitches when i use on macbook - not major but could be improved but customer support is also really good. Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

edit

Thanks for the feedback, Jamie! It's great to hear Ocasta Engage is helping your employee engagement and comms!

When you get a moment, please send a message to support@ocasta.com about the MacBook glitches you've seen, let me know the browser you're using, and we'll take a look!

Callum J.

Enterprise (> 1000 emp.)

10/18/2023

"A fantastic communications and engagement tool"

4.5/5

What do you like best about Ocasta?

The ability to communicate effectively to a whole stores estate. To be able to share media in a host of different formats and a user interface that is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Ocasta?

There are some issues when scheduling comms close to the publication times. For reactive comms which are frequently required, which are written and published within 20 minutes of each other, the schedule sometimes misses, causing the comms not to go out Review collected by and hosted on G2.com.

Response from Ben Collier of Ocasta

edit

Thanks for the feedback, Callum! It's great to hear the formatting options and flexible functionality are useful to your retail team!

I'm happy to share that last year we released an update so comms needing to go out under 20 minutes shouldn't miss their schedules. If you do see this, shoot the team a support message and we'll investigate!

See how Ocasta improved