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At a Glance
Market Segments
Small-Business (51.1% of reviews)
Small-Business (39.7% of reviews)
Entry-Level Pricing
$15 user/month
Free Trial 1 Trial License
OpenText Hightail
Star Rating
(685)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$15 user/month
Browse all 4 pricing plansProgress ShareFile
Star Rating
(1,469)4.1 out of 5
Market Segments
Small-Business (39.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 Trial License
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenText Hightail excels in its document signing capabilities, with a high rating of 9.2 for Document Signing, while ShareFile also performs well but slightly lower at 8.9. Reviewers mention that Hightail's signature workflow is particularly intuitive, making it easier for teams to manage document approvals.
- Reviewers mention that ShareFile shines in its file management features, particularly with a strong score of 9.0 for File Sharing, compared to Hightail's 9.4. Users on G2 appreciate ShareFile's ability to handle large files seamlessly, which is crucial for businesses that frequently share extensive documents.
- G2 users highlight that OpenText Hightail's mobile app is rated at 8.1, which is slightly lower than ShareFile's 8.2. Users say that while both apps are functional, ShareFile's mobile interface is more user-friendly, allowing for easier access to files on the go.
- Users report that both platforms have robust security features, with both scoring 9.0 for Encryption. However, reviewers mention that ShareFile offers more comprehensive access control options, which is essential for organizations with strict compliance requirements.
- Reviewers mention that OpenText Hightail's integration capabilities are rated at 7.5, which is lower than ShareFile's 8.3. Users on G2 express that ShareFile's ability to integrate with various project management tools enhances their workflow efficiency significantly.
- Users say that ShareFile's customer support is rated equally at 8.2 for Quality of Support, but they appreciate Hightail's proactive approach in providing assistance, often going above and beyond to ensure user satisfaction, which is reflected in its slightly higher score for being a good business partner (8.7 vs. 8.6).
Pricing
Entry-Level Pricing
OpenText Hightail
Pro
$15
user/month
Secure and easy file sharing.
- Share files up to 25GB
- Unlimited file storage
- Delivery notifications
Progress ShareFile
FREE TRIAL
Free Trial
1 Trial License
Try ShareFile Premium free for 30 days.
- All ShareFile PREMIUM Features Included in Trial
Free Trial
OpenText Hightail
Free Trial is available
Progress ShareFile
Free Trial is available
Ratings
Meets Requirements
8.8
625
8.7
1,231
Ease of Use
8.8
626
8.5
1,232
Ease of Setup
8.7
161
8.5
457
Ease of Admin
8.5
158
8.5
438
Quality of Support
8.2
390
8.2
1,019
Has the product been a good partner in doing business?
8.7
144
8.6
419
Product Direction (% positive)
7.0
616
7.6
1,198
Features by Category
Signature Process
Not enough data
9.2
191
Not enough data
8.8
166
Not enough data
8.9
186
Not enough data
8.4
123
Not enough data
8.9
178
Not enough data
8.9
92
Not enough data
8.7
134
Not enough data
8.8
175
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
9.2
139
Not enough data
9.2
156
Not enough data
8.9
105
Platform
Not enough data
8.4
87
Not enough data
8.5
96
Not enough data
8.2
62
Not enough data
9.0
107
Not enough data
8.4
60
File Management
8.2
83
8.5
607
8.7
149
8.5
716
8.9
154
8.7
722
8.0
66
8.2
654
8.1
73
8.1
473
Agentic AI - Cloud Content Collaboration
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
6.1
6
Collaboration
8.6
66
8.6
618
9.4
158
9.0
751
8.1
33
7.9
528
8.2
82
8.2
546
Administration
8.4
57
8.6
517
8.3
52
8.6
493
Feature Not Available
8.5
455
8.3
39
8.8
501
Feature Not Available
8.5
428
9.0
58
9.1
534
Platform
8.6
55
8.6
271
7.7
33
8.3
220
8.0
32
8.3
201
Feature Not Available
8.2
158
Setup
Not enough data
8.2
22
Not enough data
8.9
22
Not enough data
8.0
22
Not enough data
8.6
23
Management
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.1
22
Generative AI
Not enough data
6.8
18
Agentic AI - Workflow Management
Not enough data
4.3
5
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
6.3
5
Communication
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Goal Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
8.3
8
Not enough data
9.6
8
Content Planning
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
Feature Not Available
Marketing Campaign Performance
Not enough data
8.5
8
Not enough data
7.9
8
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
8.5
8
Not enough data
9.2
8
Communication
8.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
8.3
5
Not enough data
Content & Documents
9.8
9
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
9.4
6
Not enough data
Controls
9.4
6
Not enough data
7.8
6
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.5
7
Not enough data
Project Management
8.9
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
Remote Collaboration
9.4
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.9
79
Not enough data
8.6
73
Not enough data
Feature Not Available
Not enough data
8.5
76
Functionality
Not enough data
8.8
77
Not enough data
8.1
58
Not enough data
8.6
73
Not enough data
8.2
66
Security
Not enough data
9.0
72
Not enough data
9.0
74
Not enough data
8.8
76
Proofing Features - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Collaboration - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
13
Not enough data
8.8
13
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
8.8
13
Not enough data
7.6
12
Not enough data
9.2
11
Not enough data
8.8
11
Not enough data
9.2
12
Not enough data
8.7
13
Not enough data
8.6
12
Workflow
Not enough data
8.1
13
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
8.9
11
Not enough data
9.2
11
Platform
Not enough data
8.8
11
Not enough data
9.0
13
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.1
11
Categories
Categories
Shared Categories
OpenText Hightail and Progress ShareFile are categorized as Cloud Content Collaboration
Unique Categories
OpenText Hightail is categorized as Project Collaboration and Online Proofing
Progress ShareFile is categorized as File Transfer Protocol (FTP), Marketing Calendar, Objectives and Key Results (OKR), Workflow Management, Enterprise Content Management (ECM), and E-Signature
Reviews
Reviewers' Company Size
OpenText Hightail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Progress ShareFile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.5%
Entertainment
6.2%
Media Production
2.8%
Education Management
2.8%
Consumer Goods
2.7%
Other
70.0%
Accounting
10.1%
Information Technology and Services
7.7%
Financial Services
6.6%
Hospital & Health Care
5.7%
Insurance
3.9%
Other
66.0%
Discussions
What is hightail used for?
1 Comment
LS
File transfersRead more
OpenText Hightail has no more discussions with answers
Is there a file size limit on uploading or sending files?
2 Comments
AH
Not to my knowledge. We've sent many many files of all sizes, and many of them very large, in the 100++++ MB's with no issues.Read more
How does ShareFile send large files through email?
2 Comments
AH
With microsoft outlook, you can add the ShareFile button to your e-mail. To send a file securely, attached the file, click the ShareFile button and it...Read more
Is ShareFile secure?
2 Comments
AH
Yes it is. You can share whole folders or select just one or more files to share with those not added to the folder.Read more
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