# Box vs OpenText Hightail Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Box excels in handling large media files, making it a reliable choice for industries like broadcasting. Users appreciate its ability to manage sensitive production materials with secure permission controls, ensuring safe sharing without upload failures.
- **Users say** that OpenText Hightail offers a modern and slick interface, which makes it quick and easy to send files to colleagues. This simplicity is particularly beneficial for non-technical users, allowing for seamless collaboration across teams.
- **Reviewers mention** that Box's organizational features are a standout, with users effectively managing client-related documents by categorizing them into folders based on projects. This level of organization enhances day-to-day usability, especially for teams handling multiple releases.
- **According to verified reviews** , while both platforms have similar ratings for ease of use, Box's overall user satisfaction is higher, reflecting its robust features and reliability. Users have noted that Box fits well into their daily workflows, particularly in environments requiring precise access controls.
- **G2 reviewers highlight** that Hightail's file sharing capabilities are impressive, with a strong focus on speed and ease of use. Users have found it beneficial for forming large workgroups, which enhances collaboration on projects that require input from diverse teams.
- **Users report** that Box's quality of support is superior, with many praising the responsiveness and helpfulness of the support team. This aspect is crucial for organizations that rely on timely assistance to resolve issues and maintain productivity.



| | Box | OpenText Hightail | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 5,242 | 685 | 
| **Largest Market Segment** | Enterprise (40.4% of reviews) | Small-Business (51.1% of reviews) | 
| **Entry Level Price** | $5.00 Per Month | $15 user/month | 

---
## Top Pros & Cons

### Box

Pros:
- Ease of Use (96 reviews)
- Security (57 reviews)

Cons:
- Slow Performance (30 reviews)
- Expensive (27 reviews)

### OpenText Hightail

**Not enough data**

---
## Ratings Comparison
| Rating | Box | OpenText Hightail | 
|---|---|---|
  | **Meets Requirements** | 8.8 (4419 reviews) | 8.8 (625 reviews) | 
  | **Ease of Use** | 8.7 (4464 reviews) | 8.8 (626 reviews) | 
  | **Ease of Setup** | 8.7 (1122 reviews) | 8.7 (161 reviews) | 
  | **Ease of Admin** | 8.7 (1011 reviews) | 8.5 (158 reviews) | 
  | **Quality of Support** | 8.4 (3056 reviews) | 8.2 (390 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (904 reviews) | 8.7 (144 reviews) | 
  | **Product Direction (% positive)** | 7.7 (4312 reviews) | 7.0 (616 reviews) | 

---
## Pricing

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

### OpenText Hightail

#### Entry-Level Pricing

Plan: Pro

Price: $15 user/month

Description: Secure and easy file sharing.

Key Features:
- Share files up to 25GB
- Unlimited file storage
- Delivery notifications

[Browse all 4 editions](https://www.g2.com/products/opentext-opentext-hightail/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Box** | 9.2/10 | 101 |
| **OpenText Hightail** | N/A | N/A |

#### Signature Process

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Document Signing** | 9.2 (58 reviews) | Not enough data | 
| **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | 
| **Sign-In Process** | 9.3 (58 reviews) | Not enough data | 
| **Mobile Signatures** | 9.2 (57 reviews) | Not enough data | 
| **Signature Workflow** | 8.8 (55 reviews) | Not enough data | 
| **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | 
| **Reporting** | 9.0 (55 reviews) | Not enough data | 
| **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | 
| **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | 

#### Platform

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Custom Branding** | 8.8 (65 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (72 reviews) | Not enough data | 
| **Internationalization** | 9.1 (62 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (70 reviews) | Not enough data | 
| **Integration APIs** | 8.8 (62 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 3778 |
| **OpenText Hightail** | 8.8/10 | 174 |

#### File Management

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Device Syncing** | 8.6 (2961 reviews) | 8.2 (83 reviews) | 
| **Web Interface** | 8.7 (3319 reviews) | 8.7 (149 reviews) | 
| **File Type Support** | 8.9 (3274 reviews) | 8.9 (154 reviews) | 
| **Search** | 8.3 (3177 reviews) | 8.0 (66 reviews) | 
| **Mobile Apps** | 8.5 (2272 reviews) | 8.1 (73 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (46 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (47 reviews) | Not enough data | 

#### Collaboration

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **File following** | 8.7 (2853 reviews) | 8.6 (66 reviews) | 
| **File Sharing** | 9.1 (3435 reviews) | 9.4 (158 reviews) | 
| **Simultaneously Editing** | 7.8 (2649 reviews) | 8.1 (33 reviews) | 
| **Change Tracking / Audit Logs** | 8.3 (2561 reviews) | 8.2 (82 reviews) | 

#### Administration

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **User and Role Management** | 8.8 (2012 reviews) | 8.4 (57 reviews) | 
| **Policies and Controls** | 8.7 (1868 reviews) | 8.3 (52 reviews) | 
| **Device Management** | 8.7 (1789 reviews) | Feature Not Available | 
| **Storage Limits** | 8.6 (2045 reviews) | 8.3 (39 reviews) | 
| **Storage Zones** | 8.7 (1666 reviews) | Feature Not Available | 
| **Security** | 9.1 (2146 reviews) | 9.0 (58 reviews) | 

#### Platform

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Performance and Reliability** | 8.9 (816 reviews) | 8.6 (55 reviews) | 
| **Reporting and Auditing** | 8.5 (613 reviews) | 7.7 (33 reviews) | 
| **System of Record Integration** | 8.6 (575 reviews) | 8.0 (32 reviews) | 
| **APIs** | 8.5 (498 reviews) | Feature Not Available | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Hightail** | 8.9/10 | 9 |

#### Communication

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Chat** | Not enough data | 8.0 (5 reviews) | 
| **Discussions** | Not enough data | 9.0 (5 reviews) | 
| **External** | Not enough data | 9.2 (6 reviews) | 
| **Feedback** | Not enough data | 9.7 (5 reviews) | 
| **Announcements** | Not enough data | 8.3 (5 reviews) | 

#### Content & Documents

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **File Sharing** | Not enough data | 9.8 (9 reviews) | 
| **Notes** | Not enough data | 7.1 (7 reviews) | 
| **Search** | Not enough data | 8.1 (7 reviews) | 
| **Versioning** | Not enough data | 9.4 (6 reviews) | 

#### Controls

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Custom Views** | Not enough data | 9.4 (6 reviews) | 
| **Followers** | Not enough data | 7.8 (6 reviews) | 
| **User Management** | Not enough data | 9.3 (7 reviews) | 
| **Calendars** | Not enough data | Not enough data | 
| **Public Sharing** | Not enough data | 9.5 (7 reviews) | 

#### Project Management

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Task Management** | Not enough data | 8.9 (6 reviews) | 
| **Planning** | Not enough data | 9.3 (5 reviews) | 
| **Visibility** | Not enough data | 9.4 (6 reviews) | 
| **Integration** | Not enough data | 8.9 (6 reviews) | 

#### Remote Collaboration

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Alignment** | Not enough data | 9.4 (8 reviews) | 
| **Accountability** | Not enough data | 8.8 (7 reviews) | 
| **Connectivity** | Not enough data | 9.0 (7 reviews) | 
| **Offline Mode** | Not enough data | 8.6 (6 reviews) | 

#### Generative AI

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Hightail** | N/A | N/A |

#### Responses

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Online Proofing

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Hightail** | N/A | N/A |

#### Proofing Features - Online Proofing

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Smart Compare** | Not enough data | Not enough data | 
| **Image Recognition and Tagging** | Not enough data | Not enough data | 
| **Gridlines and Rulers** | Not enough data | Not enough data | 

#### Platform - Online Proofing

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Integrations with Creative Tools** | Not enough data | Not enough data | 
| **Integrations with Project Management Tools** | Not enough data | Not enough data | 
| **Version Management** | Not enough data | Not enough data | 
| **Brand Compliance** | Not enough data | Not enough data | 

#### Workflow and Collaboration - Online Proofing

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Workflow Templates** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 138 |
| **OpenText Hightail** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (15 reviews) | Not enough data | 
| **Decision Making** | 8.0 (15 reviews) | Not enough data | 

#### File Management

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **File Type Support** | 9.0 (114 reviews) | Not enough data | 
| **Metadata** | 8.5 (96 reviews) | Not enough data | 
| **OCR Scanning** | 8.3 (93 reviews) | Not enough data | 
| **Versioning** | 8.7 (108 reviews) | Not enough data | 
| **Collaboration** | 8.9 (114 reviews) | Not enough data | 
| **Document Assembly** | 8.7 (100 reviews) | Not enough data | 
| **Form Creation** | 8.4 (93 reviews) | Not enough data | 
| **Portals and Sites** | 8.2 (91 reviews) | Not enough data | 
| **Disposition** | 8.4 (88 reviews) | Not enough data | 
| **Search** | 8.8 (113 reviews) | Not enough data | 
| **Web Interface** | 8.9 (108 reviews) | Not enough data | 
| **Mobile Apps** | 8.7 (106 reviews) | Not enough data | 

#### Workflow

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Process Automation** | 8.5 (96 reviews) | Not enough data | 
| **Conditions** | 8.3 (97 reviews) | Not enough data | 
| **Activities** | 8.4 (101 reviews) | Not enough data | 
| **Records Management** | 8.8 (101 reviews) | Not enough data | 
| **Case Management** | 8.6 (92 reviews) | Not enough data | 

#### Platform

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Internationalization** | 8.6 (92 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (111 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.6 (90 reviews) | Not enough data | 
| **System of Record Integration** | 8.7 (93 reviews) | Not enough data | 
| **APIs** | 8.6 (91 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **OpenText Hightail** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Box | OpenText Hightail | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)

**Unique to Box (3):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to OpenText Hightail (2):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Online Proofing Software](https://www.g2.com/categories/online-proofing)


---
## Reviewer Demographics

### By Company Size

| Segment | Box | OpenText Hightail | 
|---|---|---|
| **Small-Business** | 28.7% | 51.1% | 
| **Mid-Market** | 30.9% | 30.6% | 
| **Enterprise** | 40.4% | 18.3% | 

### By Industry

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 6.3%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.4%

#### OpenText Hightail

- **Marketing and Advertising:** 15.5%
- **Entertainment:** 6.2%
- **Media Production:** 2.8%
- **Education Management:** 2.8%
- **Consumer Goods:** 2.7%
- **Law Practice:** 2.4%
- **Higher Education:** 2.2%
- **Non-Profit Organization Management:** 2.2%
- **Information Technology and Services:** 2.1%
- **Legal Services:** 1.9%
- **Other:** 59.2%

---
## Alternatives

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1245 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (387 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (309 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (254 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48003 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31296 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10346 reviews)
- [Docusign](https://www.g2.com/products/docusign/reviews) — 4.5/5 stars (2599 reviews)

### Alternatives to OpenText Hightail

- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31296 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10346 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1159 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4529 reviews)
- [PageProof](https://www.g2.com/products/pageproof/reviews) — 4.8/5 stars (388 reviews)
- [Ziflow](https://www.g2.com/products/ziflow/reviews) — 4.5/5 stars (938 reviews)
- [Workfront](https://www.g2.com/products/workfront/reviews) — 4.1/5 stars (1221 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48003 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13636 reviews)

---
## Top Discussions

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

### OpenText Hightail

- Title: [What is hightail used for?](https://www.g2.com/discussions/what-is-hightail-used-for) — 1 comment, 1 upvote
  > **Top comment:** "File transfers"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-opentext-opentext-hightail)