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Compare Box and OpenText Hightail 
Featured Products
At a Glance
Market Segments
Enterprise (40.7% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
$5.00 Per Month
$15 user/month
Box
Star Rating
(5,169)4.2 out of 5
Market Segments
Enterprise (40.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansOpenText Hightail
Star Rating
(685)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$15 user/month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Box excels in overall user satisfaction, reflected in its significantly higher G2 Score compared to OpenText Hightail. Users appreciate its robust security features, such as two-factor authentication and AES encryption, which enhance their confidence in sharing sensitive documents.
- According to verified reviews, Box has a much larger user base, with nearly 5,000 reviews compared to Hightail's 677. This extensive feedback provides a more reliable insight into user experiences, showcasing Box's ability to meet diverse business needs effectively.
- Users say that Box's ease of use is a standout feature, with many highlighting its intuitive interface that simplifies document management and sharing. One user noted how Box integrates seamlessly with Google Drive, making it a versatile tool for collaboration.
- Reviewers mention that while OpenText Hightail offers a modern and slick interface for quick file delivery, it lacks the extensive features and integrations that Box provides. Users appreciate Hightail's simplicity, but some feel it may not meet the needs of larger teams or complex workflows.
- G2 reviewers highlight that Box's collaboration tools, such as document approvals and Box Sign, significantly enhance productivity within teams. Users have praised how these features streamline workflows, making it easier to manage agreements and approvals.
- According to recent user feedback, while both platforms offer solid performance, Box's higher ratings in support quality and user management features give it an edge for enterprises looking for comprehensive solutions. Users have noted that Box's support is responsive and helpful, which is crucial for maintaining business operations.
Pricing
Entry-Level Pricing
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
OpenText Hightail
Pro
$15
user/month
Secure and easy file sharing.
- Share files up to 25GB
- Unlimited file storage
- Delivery notifications
Free Trial
Box
Free Trial is available
OpenText Hightail
Free Trial is available
Ratings
Meets Requirements
8.8
4,381
8.8
625
Ease of Use
8.7
4,425
8.8
626
Ease of Setup
8.7
1,089
8.7
161
Ease of Admin
8.7
987
8.5
158
Quality of Support
8.4
3,024
8.2
390
Has the product been a good partner in doing business?
8.7
879
8.7
144
Product Direction (% positive)
7.6
4,278
7.0
616
Features by Category
Signature Process
9.2
57
Not enough data
9.1
53
Not enough data
9.3
57
Not enough data
9.2
56
Not enough data
8.8
54
Not enough data
9.2
50
Not enough data
9.0
54
Not enough data
9.3
51
Not enough data
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
9.0
55
Not enough data
9.2
55
Not enough data
9.2
54
Not enough data
Platform
8.8
63
Not enough data
9.2
69
Not enough data
9.0
60
Not enough data
9.3
68
Not enough data
8.8
60
Not enough data
File Management
8.6
2951
8.2
83
8.7
3315
8.7
149
8.9
3270
8.9
154
8.3
3169
8.0
66
8.5
2268
8.1
73
Agentic AI - Cloud Content Collaboration
7.4
49
Not enough data
8.1
52
Not enough data
7.7
49
Not enough data
Collaboration
8.7
2854
8.6
66
9.1
3407
9.4
158
7.8
2643
8.1
33
8.3
2556
8.2
82
Administration
8.8
2006
8.4
57
8.7
1861
8.3
52
8.7
1791
Feature Not Available
8.6
2045
8.3
39
8.7
1668
Feature Not Available
9.1
2131
9.0
58
Platform
8.9
813
8.6
55
8.5
611
7.7
33
8.6
573
8.0
32
8.5
497
Feature Not Available
Communication
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.2
6
Not enough data
9.7
5
Not enough data
8.3
5
Content & Documents
Not enough data
9.8
9
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
9.4
6
Controls
Not enough data
9.4
6
Not enough data
7.8
6
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
9.5
7
Project Management
Not enough data
8.9
6
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
8.9
6
Remote Collaboration
Not enough data
9.4
8
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
8.6
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Collaboration - Online Proofing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
7.3
15
Not enough data
8.0
14
Not enough data
7.9
14
Not enough data
File Management
9.0
112
Not enough data
8.5
95
Not enough data
8.3
92
Not enough data
8.7
104
Not enough data
8.9
110
Not enough data
8.6
98
Not enough data
8.3
92
Not enough data
8.2
90
Not enough data
8.4
87
Not enough data
8.8
111
Not enough data
8.9
107
Not enough data
8.7
104
Not enough data
Workflow
8.4
94
Not enough data
8.3
96
Not enough data
8.5
99
Not enough data
8.8
99
Not enough data
8.6
90
Not enough data
Platform
8.6
91
Not enough data
8.9
107
Not enough data
8.6
89
Not enough data
8.7
88
Not enough data
8.5
90
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Box and OpenText Hightail are categorized as Cloud Content Collaboration
Unique Categories
Box is categorized as AI Agents For Business Operations, Enterprise Content Management (ECM), and E-Signature
OpenText Hightail is categorized as Project Collaboration and Online Proofing
Reviews
Reviewers' Company Size
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenText Hightail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
9.3%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Marketing and Advertising
15.5%
Entertainment
6.2%
Media Production
2.8%
Education Management
2.8%
Consumer Goods
2.7%
Other
70.0%
Alternatives
Discussions
How does this service differ from Dropbox?
4 Comments
SP
The services are similar to users, but Box has a lot of security integrations & features that tend to make it more IT-friendly. Depends how you want it to...Read more
Is there any way this app could be cheaper?
3 Comments
SS
The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all...Read more
how can i better improve my experience with this program?
3 Comments
RB
Have you checked out there extensive help section with FAQs and videos. I think they have done and awesome job providing all of the information anyone would...Read more
OpenText Hightail has no more discussions with answers
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