Link copied to clipboard # Box vs OpenText Hightail Comparison - What are their main differences? Share [ Export ](/compare/box/opentext-opentext-hightail/export.csv) BoxHightail[+ Add Product](#) Reviews **Box** [ 4.2/5(5,256) ](https://www.g2.com/products/box/reviews#reviews) **OpenText Hightail** [ 4.2/5(685) ](https://www.g2.com/products/opentext-opentext-hightail/reviews#reviews) Pricing **Box** Free Trial **$5.00** Per Month · Business Starter **OpenText Hightail** Free Trial **$15** user/month · Pro **Pricing Insights** from reviews Time to Implement **Box** 2 months Based on 11 responses **OpenText Hightail** 1 monthFaster Based on 5 responses Return on Investment **Box** 12 months Based on 9 responses **OpenText Hightail** 12 months Based on 39 responses Perceived Cost **Box** $$$$$ **OpenText Hightail** $$$$$ Average Discount **Box** 14%5% more **OpenText Hightail** 9% ![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box") ![OpenText Hightail](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-opentext-hightail.svg "OpenText Hightail") G2 offers free advice on this comparison. 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Pros & Cons **Box** [ Ease of Use (96) ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106455&qs=pros-and-cons#reviews)[ Security (57) ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106582&qs=pros-and-cons#reviews)[ Slow Performance (30) ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1106251&qs=pros-and-cons#reviews)[ Expensive (27) ](https://www.g2.com/products/box/reviews?filters%5Bsentiment_snippet%5D=1105829&qs=pros-and-cons#reviews) **OpenText Hightail** Not enough data Integrations **Box** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e89d21750715f4646ed61c011b2917dc/adobe-acrobat.png "Product Avatar Image") Adobe Acrobat ](https://www.g2.com/products/adobe-acrobat/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8eea525746279035b2a227975d6ad509/adobe-express.jpg "Product Avatar Image") Adobe Express ](https://www.g2.com/products/adobe-express/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_76d0c7395cba5a4ba76ae4279288e3ef/ares-commander.png "Product Avatar Image") Ares Commander ](https://www.g2.com/products/ares-commander/reviews)[ View all ](https://www.g2.com/products/box/integrations) **OpenText Hightail** Not enough data Screenshots **Box** ![Box screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/179278/Welcome-to-Intelligent-Content-Management.png) **OpenText Hightail** ![OpenText Hightail screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/59720/expirable-direct-uploads_2F8ae8d8b2-e932-47c1-be45-cb76f2aa25f4_2FG2Crowd_Versions.png) Ratings Meets Requirements **Box** 8.8 8.84,432 **OpenText Hightail** 8.8 8.8625 Ease of Use **Box** 8.7 8.74,477 **OpenText Hightail** 8.8 8.8626 Ease of Setup **Box** 8.7 8.71,137 **OpenText Hightail** 8.7 8.7161 Ease of Admin **Box** 8.7 8.71,022 **OpenText Hightail** 8.5 8.5158 Quality of Support **Box** 8.4 8.43,067 **OpenText Hightail** 8.2 8.2390 Has the product been a good partner in doing business? **Box** 8.7 8.7914 **OpenText Hightail** 8.7 8.7144 Product Direction (% positive) **Box** 7.7 7.74,323 **OpenText Hightail** 7.0 7.0616 Features Cloud Content Collaboration[Hide 74 FeaturesShow 74 Features](javascript:void(0);) 8.6 3,793 8.8 174 File Management Device Syncing 8.6(won by 0.4) 2964 8.2 83 Web Interface 8.7(tied score) 3322 8.7(tied score) 149 File Type Support 8.9(tied score) 3273 8.9(tied score) 154 Search 8.3(won by 0.3) 3180 8.0 66 Mobile Apps 8.5(won by 0.4) 2274 8.1 73 Video Support Not enough data Not enough data Agentic AI - Cloud Content Collaboration Autonomous Task Execution 7.2(won by default) 46 Not enough data Cross-system Integration 8.0(won by default) 50 Not enough data Natural Language Interaction 7.6(won by default) 47 Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Collaboration File following 8.7(won by 0.1) 2851 8.6 66 File Sharing 9.1 3445 9.4(won by 0.3) 158 Simultaneously Editing 7.8 2650 8.1(won by 0.3) 33 Change Tracking / Audit Logs 8.3(won by 0.1) 2564 8.2 82 Activity Tracking Not enough data Not enough data Progress Tracking Not enough data Not enough data Screen Sharing Not enough data Not enough data Real Time Editing Not enough data Not enough data Administration User and Role Management 8.8(won by 0.4) 2015 8.4 57 Policies and Controls 8.7(won by 0.4) 1873 8.3 52 Storage Limits 8.6(won by 0.3) 2045 8.3 39 Security 9.1(won by 0.1) 2151 9.0 58 Device Management 8.7(won by default) 1788 Feature Not Available Storage Zones 8.7(won by default) 1665 Feature Not Available Calendar Management Not enough data Not enough data File Management Not enough data Not enough data Document Management Not enough data Not enough data Communication Management Not enough data Not enough data Workflow Management Not enough data Not enough data Content Management Not enough data Not enough data Project Management Not enough data Not enough data Email Management Not enough data Not enough data Version Control Not enough data Not enough data Approval Process Control Not enough data Not enough data SSL Security Not enough data Not enough data Task Management Not enough data Not enough data Website Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data Platform Performance and Reliability 8.9(won by 0.3) 816 8.6 55 Reporting and Auditing 8.5(won by 0.8) 613 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 33 System of Record Integration 8.6(won by 0.6) 575 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 32 APIs 8.5(won by default) 498 Feature Not Available Additional Functionality Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Audio/Video Conferencing Not enough data Not enough data Content Library Not enough data Not enough data Mobile Access Not enough data Not enough data Document Templates Not enough data Not enough data AI Copilot Not enough data Not enough data @mentions Not enough data Not enough data Data Synchronization Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Branding Not enough data Not enough data Commenting/Notes Not enough data Not enough data Chat/Messaging Not enough data Not enough data Configurable Workflow Not enough data Not enough data Electronic Signature Not enough data Not enough data Activity Dashboard Not enough data Not enough data Single Sign On Not enough data Not enough data Task Planning Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Encryption Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Task Scheduling Not enough data Not enough data Generative AI Not enough data Not enough data Archiving & Retention Not enough data Not enough data Content Publishing Options Not enough data Not enough data Document Classification Not enough data Not enough data E-Signature[Hide 79 FeaturesShow 79 Features](javascript:void(0);) 9.2 101 Not enough data Signature Process Document Signing 9.2(won by default) 58 Not enough data Reminders and Expirations 9.1(won by default) 54 Not enough data Sign-In Process 9.3(won by default) 58 Not enough data Mobile Signatures 9.2(won by default) 57 Not enough data Signature Workflow 8.8(won by default) 55 Not enough data Bulk Digital Signatures 9.2(won by default) 51 Not enough data Reporting 9.0(won by default) 55 Not enough data Signature Document Creation 9.3(won by default) 52 Not enough data Multi-Party Signing Not enough data Not enough data Electronic Signature Not enough data Not enough data Agentic AI - E-Signature Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Language Not enough data Not enough data Security and Scalability Regulatory Compliance 9.0(won by default) 56 Not enough data Signature History and Audit 9.2(won by default) 56 Not enough data Enterprise Scalability 9.2(won by default) 55 Not enough data Platform Custom Branding 8.8(won by default) 65 Not enough data User, Role, and Access Management 9.2(won by default) 72 Not enough data Internationalization 9.1(won by default) 62 Not enough data Performance and Reliability 9.3(won by default) 70 Not enough data Integration APIs 8.8(won by default) 62 Not enough data Email Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Forms Management Not enough data Not enough data Contact Management Not enough data Not enough data Compliance Management Not enough data Not enough data Workflow Management Not enough data Not enough data Document Management Not enough data Not enough data Contract/License Management Not enough data Not enough data Renewal Management Not enough data Not enough data Registration Management Not enough data Not enough data Event Management Not enough data Not enough data Marketing Management Not enough data Not enough data Expiration Management Not enough data Not enough data Offline Access Not enough data Not enough data Video Management Not enough data Not enough data Additional Functionality File Sharing Not enough data Not enough data Approval Process Control Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Authentication Not enough data Not enough data Data Security Not enough data Not enough data Reminders Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Version Control Not enough data Not enough data Single Sign On Not enough data Not enough data Audit Trail Not enough data Not enough data AI Copilot Not enough data Not enough data Activity Dashboard Not enough data Not enough data Encryption Not enough data Not enough data Signature Capture Not enough data Not enough data Document Conversion Not enough data Not enough data Drag & Drop Not enough data Not enough data Archiving & Retention Not enough data Not enough data Team Collaboration Not enough data Not enough data Generative AI Not enough data Not enough data Status Tracking Not enough data Not enough data Customizable Fields Not enough data Not enough data Searchable Database Not enough data Not enough data QR Codes Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Search/Filter Not enough data Not enough data Multi-Location Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Synchronization Not enough data Not enough data Age Verification Not enough data Not enough data Customer Database Not enough data Not enough data Secure Data Storage Not enough data Not enough data Waiver Kiosk Not enough data Not enough data Data Import/Export Not enough data Not enough data Photo Capture Not enough data Not enough data Conditional Logic Not enough data Not enough data Customizable Templates Not enough data Not enough data Project Collaboration[Hide 26 FeaturesShow 26 Features](javascript:void(0);) Not enough data 8.9 9 Communication Chat Not enough data 8.0(won by default) 5 Discussions Not enough data 9.0(won by default) 5 External Not enough data 9.2(won by default) 6 Feedback Not enough data 9.7(won by default) 5 Announcements Not enough data 8.3(won by default) 5 Content & Documents File Sharing Not enough data 9.8(won by default) 9 Notes Not enough data 7.1(won by default) 7 Search Not enough data 8.1(won by default) 7 Versioning Not enough data 9.4(won by default) 6 Controls Custom Views Not enough data 9.4(won by default) 6 Followers Not enough data 7.8(won by default) 6 User Management Not enough data 9.3(won by default) 7 Public Sharing Not enough data 9.5(won by default) 7 Calendars Not enough data Not enough data Project Management Task Management Not enough data 8.9(won by default) 6 Planning Not enough data 9.3(won by default) 5 Visibility Not enough data 9.4(won by default) 6 Integration Not enough data 8.9(won by default) 6 Remote Collaboration Alignment Not enough data 9.4(won by default) 8 Accountability Not enough data 8.8(won by default) 7 Connectivity Not enough data 9.0(won by default) 7 Offline Mode Not enough data 8.6(won by default) 6 Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Agentic AI - Project Collaboration Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Enterprise Content Management (ECM)[Hide 78 FeaturesShow 78 Features](javascript:void(0);) 8.6 143 Not enough data Agentic AI - Enterprise Content Management (ECM) Autonomous Task Execution 7.3(won by default) 15 Not enough data Natural Language Interaction 8.1(won by default) 15 Not enough data Decision Making 8.0(won by default) 15 Not enough data Additional Functionality Content Library Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Not enough data Information Governance Not enough data Not enough data Drag & Drop Not enough data Not enough data Collaboration Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Indexing Not enough data Not enough data Filtering Not enough data Not enough data Electronic Signature Not enough data Not enough data Version Control Not enough data Not enough data Mobile Access Not enough data Not enough data Document Storage Not enough data Not enough data Generative AI Not enough data Not enough data Approval Process Control Not enough data Not enough data Single Sign On Not enough data Not enough data Image Editing Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Tagging Not enough data Not enough data Audit Trail Not enough data Not enough data Document Review Not enough data Not enough data Activity Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Archiving & Retention Not enough data Not enough data Secure Data Storage Not enough data Not enough data Configurable Workflow Not enough data Not enough data SSL Security Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Synchronization Not enough data Not enough data Secure Login Not enough data Not enough data Content Delivery Not enough data Not enough data Two-Factor Authentication Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Capture Not enough data Not enough data Offline Access Not enough data Not enough data Templates Not enough data Not enough data File Sharing Not enough data Not enough data File Management File Type Support 9.1(won by default) 116 Not enough data Metadata 8.5(won by default) 97 Not enough data OCR Scanning 8.3(won by default) 94 Not enough data Versioning 8.7(won by default) 110 Not enough data Collaboration 9.0(won by default) 116 Not enough data Document Assembly 8.7(won by default) 101 Not enough data Form Creation 8.4(won by default) 93 Not enough data Portals and Sites 8.2(won by default) 91 Not enough data Disposition 8.4(won by default) 88 Not enough data Search 8.7(won by default) 114 Not enough data Web Interface 8.9(won by default) 109 Not enough data Mobile Apps 8.7(won by default) 106 Not enough data Workflow Process Automation 8.5(won by default) 97 Not enough data Conditions 8.3(won by default) 97 Not enough data Activities 8.4(won by default) 101 Not enough data Records Management 8.8(won by default) 101 Not enough data Case Management 8.6(won by default) 92 Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Metadata Management Not enough data Not enough data Content Management Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data Digital Asset Management Not enough data Not enough data Task Management Not enough data Not enough data File Management Not enough data Not enough data Forms Management Not enough data Not enough data SEO Management Not enough data Not enough data Audit Management Not enough data Not enough data Website Management Not enough data Not enough data User Management Not enough data Not enough data Platform Internationalization 8.6(won by default) 92 Not enough data Performance and Reliability 8.9(won by default) 114 Not enough data Reporting and Auditing 8.6(won by default) 90 Not enough data System of Record Integration 8.8(won by default) 95 Not enough data APIs 8.6(won by default) 91 Not enough data Show 4 feature categories with incomplete data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);) Not enough data Not enough data Responses Personalization Not enough data Not enough data Route To Human Not enough data Not enough data Natural Language Understanding (NLU) Not enough data Not enough data Multi-Language Not enough data Not enough data Automation - AI Agents Sales Follow-Up Not enough data Not enough data Customer Interaction Automation Not enough data Not enough data Lead Generation Not enough data Not enough data Document Processing Not enough data Not enough data Feedback Collection Not enough data Not enough data Natural Language Processing Not enough data Not enough data Simulation and Scenario Generation Not enough data Not enough data Platform Conversation Editor Not enough data Not enough data Integration Not enough data Not enough data Human-In-The-Loop Not enough data Not enough data Drag & Drop Editor Not enough data Not enough data Human-in-the-loop (HITL) Not enough data Not enough data Autonomy - AI Agents Independent Decision Making Not enough data Not enough data Adaptive Responses Not enough data Not enough data Task Execution Not enough data Not enough data Problem Solving Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Additional Functionality Agent Collaboration Not enough data Not enough data Data Governance Not enough data Not enough data Prompt Engineering Not enough data Not enough data Feedback Management Not enough data Not enough data For No-Code Development Not enough data Not enough data Version Control Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Dynamic Modeling Not enough data Not enough data API Not enough data Not enough data Memory Management Not enough data Not enough data Monitoring Not enough data Not enough data Scalability Not enough data Not enough data Cost Management Not enough data Not enough data Scheduling Not enough data Not enough data Natural Language Interface Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Multiple LLM Models Not enough data Not enough data Integration Management Not enough data Not enough data Customizable Frameworks Not enough data Not enough data Pre-built Templates Not enough data Not enough data Analytics Not enough data Not enough data Intent Recognition Not enough data Not enough data Contextual Guidance Not enough data Not enough data Rules-Based Workflow Not enough data Not enough data Attended Automation Not enough data Not enough data Drag & Drop Not enough data Not enough data For Sales/Marketing Not enough data Not enough data Generative AI Not enough data Not enough data Business Process Automation Not enough data Not enough data AI Copilot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Deep Learning Not enough data Not enough data Code-free Development Not enough data Not enough data Compliance Management Not enough data Not enough data Automated Responses Not enough data Not enough data Knowledge Management Not enough data Not enough data Transfers/Routing Not enough data Not enough data Personalization Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customer Experience Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data Chatbot Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Task Management Not enough data Not enough data Customer Engagement Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Configurable Workflow Not enough data Not enough data Unattended Automation Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Workflow Automation Not enough data Not enough data Proactive Error Detection Not enough data Not enough data Online Proofing[Hide 58 FeaturesShow 58 Features](javascript:void(0);) Not enough data Not enough data Proofing Features - Online Proofing Smart Compare Not enough data Not enough data Image Recognition and Tagging Not enough data Not enough data Gridlines and Rulers Not enough data Not enough data Tagging Not enough data Not enough data Platform - Online Proofing Dashboard Not enough data Not enough data Integrations with Creative Tools Not enough data Not enough data Integrations with Project Management Tools Not enough data Not enough data Version Management Not enough data Not enough data Brand Compliance Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Collaboration Tools Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Task Management Not enough data Not enough data File Management Not enough data Not enough data Multiple Projects Not enough data Not enough data Deadline Management Not enough data Not enough data Calendar Management Not enough data Not enough data Workflow Management Not enough data Not enough data Workflow and Collaboration - Online Proofing Workflow Templates Not enough data Not enough data Notifications Not enough data Not enough data Additional Functionality Audit Trail Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Project Time Tracking Not enough data Not enough data Customizable Branding Not enough data Not enough data Real-Time Updates Not enough data Not enough data File Sharing Not enough data Not enough data Customizable Fields Not enough data Not enough data @mentions Not enough data Not enough data To-Do List Not enough data Not enough data AI Copilot Not enough data Not enough data Single Sign On Not enough data Not enough data Project Planning Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Corporate/Business Not enough data Not enough data Reminders Not enough data Not enough data Commenting/Notes Not enough data Not enough data Document Review Not enough data Not enough data Version Control Not enough data Not enough data Gantt/Timeline View Not enough data Not enough data Task Scheduling Not enough data Not enough data Side-by-Side Comparison Not enough data Not enough data Drag & Drop Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Document Storage Not enough data Not enough data Search/Filter Not enough data Not enough data Task Planning Not enough data Not enough data Approval Process Control Not enough data Not enough data Project Tracking Not enough data Not enough data For Creative Agencies Not enough data Not enough data Annotations Not enough data Not enough data Due Date Tracking Not enough data Not enough data API Not enough data Not enough data Generative AI Not enough data Not enough data Status Tracking Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Progress Tracking Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data User Insights Reviewers' Company Size [![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box")](https://www.g2.com/products/box/reviews) Box Small-Business(50 or fewer emp.) 28.7% Mid-Market(51-1000 emp.) 30.9% Enterprise(\> 1000 emp.) 40.4% [![OpenText Hightail](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-opentext-hightail.svg "OpenText Hightail")](https://www.g2.com/products/opentext-opentext-hightail/reviews) OpenText Hightail Small-Business(50 or fewer emp.) 51.1% Mid-Market(51-1000 emp.) 30.6% Enterprise(\> 1000 emp.) 18.3% Small-Business (50 or fewer emp.) 28.7% 51.1% Mid-Market (51-1000 emp.) 30.9% 30.6% Enterprise (\> 1000 emp.) 40.4% 18.3% Reviewers' Industry [![Box](https://images.g2crowd.com/uploads/product/hd_favicon/3d3eeece24c2d6963722f3fb8f7a03e7/box.svg "Box")](https://www.g2.com/products/box/reviews) Box Higher Education 9.3% Information Technology and Services 7.5% Computer Software 6.3% Education Management 5.6% Marketing and Advertising 5.6% Other 65.7% [![OpenText Hightail](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-opentext-hightail.svg "OpenText Hightail")](https://www.g2.com/products/opentext-opentext-hightail/reviews) OpenText Hightail Marketing and Advertising 15.5% Entertainment 6.2% Media Production 2.8% Education Management 2.8% Consumer Goods 2.7% Other 70.0% FAQs ## Box vs Hightail FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Box vs Hightail? Box and Hightail differ most clearly in their enterprise focus and feature set, with Box offering advanced security, device management, and integration capabilities, while Hightail is favored for its simplicity and large file transfer. | [Box](https://www.g2.com/products/box/reviews) | [Hightail](https://www.g2.com/products/opentext-opentext-hightail/reviews) | | --- | --- | | 4.2/5 (5,260 reviews) | 4.2/5 (685 reviews) | | Enterprise | Small-Business | | 8.7 | 8.7 | | 8.4 | 8.2 | | Granular security, advanced integrations, and robust admin controls | Fast, simple large file sharing and user-friendly interface | ### How do the pricing models of Box and Hightail compare? Box and Hightail are rated at parity for value, with both products scoring equally on price satisfaction dimensions. - **Box:** In recent reviews, Box is described as offering strong value for its security and collaboration features, though some reviewers note that pricing can increase with advanced features or larger teams. - **Hightail:** Reviewers highlight Hightail's cost-effectiveness for large file transfers, but some mention that its pricing can be high for small businesses or when handling very large files. ### What are the best alternatives to Box and Hightail? The top three alternatives to Box and Hightail are Dropbox, Progress ShareFile, and Laserfiche. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Box](https://www.g2.com/products/box/reviews) | 4.2/5 (5,260 reviews) | Enterprise | Pricing is considered reasonable for enterprise features, but can rise with advanced needs | Granular security, advanced integrations, robust admin controls | | [Hightail](https://www.g2.com/products/opentext-opentext-hightail/reviews) | 4.2/5 (685 reviews) | Small-Business | Cost-effective for large file transfers, but can be high for small businesses | Fast, simple large file sharing, user-friendly interface | | [Dropbox](https://www.g2.com/products/dropbox/reviews) | 4.4/5 (31,417 reviews) | Small-Business | — | Widely adopted, intuitive file sharing and collaboration | | [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) | 4.2/5 (1,542 reviews) | Small-Business | — | Secure file transfer and business-focused collaboration | | [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1,247 reviews) | Mid-Market | — | Advanced document management and workflow automation | ### Which Cloud Content Collaboration features should I prioritize when comparing Box and Hightail? Buyers comparing Box and Hightail should prioritize security and compliance, file sharing and transfer capabilities, integration ecosystem, admin controls, and ease of use. - **Security and compliance:** Box is frequently cited for granular security, advanced permission controls, and compliance features; Hightail reviewers mention strong security for file transfers. - **File sharing and transfer:** Hightail is highlighted for fast, simple large file sharing; Box is praised for robust file sharing with advanced permission settings and version control. - **Integration ecosystem:** Box integrates with Slack (30 all-time mentions), Microsoft 365 (18), and Google Workspace (15); Hightail reviewers do not cite specific integrations at scale. - **Admin controls:** Box offers detailed admin controls and device management; Hightail is noted for simplicity but less for advanced admin features. - **Ease of use:** Both products score highly (Box 8.7, Hightail 8.8), with Hightail favored for its intuitive interface and Box for its enterprise-grade controls. ### What are the pros and cons of Box vs Hightail? Box's headline strength is its advanced security and integration capabilities, while Hightail stands out for fast, simple large file sharing. - **Box strengths:** Granular security and permission controls, robust admin features, integrations with Slack, Microsoft 365, and Google Workspace, strong version control, and centralized document management. - **Box trade-offs:** Reviewers note slower performance with large files, a learning curve for advanced features, and higher pricing for advanced security/governance. - **Hightail strengths:** Fast and easy large file sharing, user-friendly interface, strong security for file transfers, and effective for both internal and external collaboration. - **Hightail trade-offs:** Pricing can be high for small businesses, limited advanced admin controls, and less robust integration ecosystem compared to Box. ### Is Box or Hightail better for small businesses? Hightail is the better fit for small businesses, as reflected by its largest reviewer segment and positive sentiment from small-business users. - **Box:** Largest segment is Enterprise; reviewers from smaller organizations appreciate Box's security and integrations but sometimes cite complexity and higher costs for advanced features. - **Hightail:** Largest segment is Small-Business; reviewers highlight Hightail's simplicity, fast file sharing, and ease of use as ideal for small teams and non-technical users. ### Which Cloud Content Collaboration platform has better integrations? Box is favored for integrations, with reviewers citing a broader and more deeply adopted integration ecosystem. - **Box:** 30 all-time G2 reviews mention its Slack integration, 18 mention Microsoft 365, and 15 mention Google Workspace, with reviewers highlighting the value of these integrations for workflow efficiency. - **Hightail:** Reviewers do not cite specific third-party integrations at scale in recent reviews. ### How do Box and Hightail compare on customer support? Box and Hightail are rated at near-parity for Quality of Support, with Box at 8.4 and Hightail at 8.2, a difference below the materiality threshold. - **Box:** Reviewers describe support as responsive and knowledgeable, with positive experiences for both end users and administrators. - **Hightail:** Reviewers report generally positive support experiences, noting helpful responses and satisfaction with issue resolution. ### Which is easier to implement, Box or Hightail? Box and Hightail are rated equally for Ease of Setup, both scoring 8.7, indicating parity in implementation experience. - **Box:** Reviewers consistently describe setup as straightforward, with easy onboarding and clear documentation, though some note a learning curve for advanced admin features. - **Hightail:** Reviewers highlight quick and easy setup, especially for non-technical users, with minimal barriers to getting started. ### Which product has better File Sharing? Box and Hightail are both highly rated for File Sharing, with reviewers citing strong capabilities for secure and efficient file transfer and collaboration. - **Box:** File Sharing is the most frequently mentioned feature, with reviewers praising secure sharing, granular permissions, and version control; Box scores 8.8 for Meets Requirements. - **Hightail:** File Sharing is the core use case, with reviewers highlighting fast, simple large file transfers and ease of use; Hightail also scores 8.8 for Meets Requirements. 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