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ChatGPT

By OpenAI

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4.6 out of 5 stars

How would you rate your experience with ChatGPT?

ChatGPT Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

ChatGPT Integrations

(6)
Integration information sourced from real user reviews.
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ChatGPT Reviews (308)

Reviews

ChatGPT Reviews (308)

4.6
308 reviews

Pros & Cons

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Brittaney F.
BF
Advertising Manager
Small-Business (50 or fewer emp.)
"An Indispensable Tool That Simplifies Everything"
What do you like best about ChatGPT?

This tool is fantastic—it has made everything so much easier for me, and it has essentially become my primary resource instead of using Google search. It assists with creating detailed blog posts and lists, offers advice, edits images, and really handles anything I need. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I wish that it saved more of your conversation and used it. Sometime you have to tell it the same thing multiple times to get it to remember. Review collected by and hosted on G2.com.

Sheik Abdullah J.
SJ
Salesforce Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Impressive Context Understanding and Helpful Responses"
What do you like best about ChatGPT?

What I like best about GPT-4 is how it understands context and produces responses that is genuinely helpful, accurate and relevant. It always amazes me that the models ability to breakdown complex topics into something easy to understand. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I feel that at times GPT4 seems to generate responses that appear made up and are clearly not correct answers. While it is a powerful tool, it isn't completely perfect. Aside from that, I generally like using it most of the time. Review collected by and hosted on G2.com.

Jeni J.
JJ
Software Dev , Ai Agents Builder
Information Technology and Services
Mid-Market (51-1000 emp.)
"Smart and Flexible for Coding and Content Creation"
What do you like best about ChatGPT?

I really appreciate how GPT-4 assists me with coding help, automations, and content creation by making my workflow smoother. It enables me to debug errors, write clean code, and generate creative ideas effortlessly for my projects. Additionally, it helps me learn new topics swiftly without the need to spend hours on online searches. What stands out for me is GPT-4's intelligence and flexibility; it adapts to my style and provides answers that align perfectly with my objectives. Whether I'm working on coding, writing, or brainstorming new ideas, it feels like having a supportive teammate. The transition from older models and free AI tools to GPT-4 was significant because GPT-4 offers a much higher accuracy level. I also find the initial setup of GPT-4 extremely easy and user-friendly, enhancing my overall experience. I frequently use GPT-4 in conjunction with other tools like n8n, Google Sheets, and sometimes Firebase or Python for automations, which further amplifies its functionality. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

I sometimes find that GPT-4 overexplains or provides answers that are too general when I'm seeking more direct responses. This can make it challenging to quickly find the specific details I need, especially during coding tasks., GPT-4 occasionally misses small coding details or may misunderstand my questions when they're phrased in a short or casual manner. This can lead to inaccuracies in the assistance it provides., I would like GPT-4 to have the ability to automatically remember my past projects and my style without requiring me to repeat information each time. This could significantly streamline my workflow and improve efficiency. Review collected by and hosted on G2.com.

Maria T.
MT
Graphic Designer
Mid-Market (51-1000 emp.)
"ChatGPT for graphic designer"
What do you like best about ChatGPT?

I like GPT-4 because it used to think really fast and gave me instant answers. They were often wrong, and you could even change its opinion by saying certain phrases — but I really liked the speed, especially for basic questions. Compared to GPT-5 Thinking, it gives worse answers, but I still use GPT-4 a lot — for everyday life, work tasks, and different design projects. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I don’t like about GPT is probably the number of wrong answers or unhelpful suggestions. It often doesn’t really understand things. For example, if you ask it about a specific program like Webflow, GPT-4 doesn’t understand much. It might tell you how to do something in completely different programs even though you’re clearly asking about Webflow. Basically, it doesn’t really know the UI of specific tools. Review collected by and hosted on G2.com.

Maira M.
MM
Web Builder
Mid-Market (51-1000 emp.)
"Helpful for daily tasks, but sometimes inaccurate"
What do you like best about ChatGPT?

What I like best is how natural it feels to use. I can just type a question or an idea and it gives me something useful back, without me having to overthink it. It saves me time when I’m writing or organizing my thoughts, and it’s flexible enough to help with both work tasks and creative projects. It feels like having a smart assistant I can rely on every day. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Sometimes it gives answers that sound right but aren’t completely accurate, so I still need to double‑check. It can also be a bit slow when I ask for something long or detailed. And there are moments when I wish it remembered more context between sessions, so I wouldn’t have to repeat myself. Review collected by and hosted on G2.com.

Sandra S.
SS
crm specialist
Mid-Market (51-1000 emp.)
"Optimize Times with Creative Content Generation"
What do you like best about ChatGPT?

I have been using GPT-4 for at least 4 months, which I have found extremely beneficial for content generation. This tool has allowed me to create content for social media posts, blog articles, content matrix proposals, and email writing effectively. I discovered it because it was becoming a trend on social media and, moreover, in the agency where I work, its use is common to improve times and optimize content development. I highly value the ease of use of GPT-4; it was very easy to start making requests. It helps me generate content quickly for my clients' proposals, which benefits my workflow as it allows me not to have to constantly review the writing. Additionally, it provides creative ideas, helping me optimize time in my daily tasks. The main features I find most useful are its ability to analyze, generate content, create ideas for photo shoots, and develop information on certain profiles for content generation. In my role in digital marketing, the time efficiency it offers is invaluable. I also appreciate the quality of the information, the content proposal, and the efficiency of its response time, reasons why I would consider purchasing it again in the future. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Be more specific and take less time to generate images or photography proposals. Also, when delivering files with Excel sheets or information, it takes time to generate the information. Review collected by and hosted on G2.com.

Filipe S.
FS
Fullstack Developer
Small-Business (50 or fewer emp.)
"Enhancing productivity and creativity"
What do you like best about ChatGPT?

What I like most about GPT-4 is its ease of use and how effortlessly it fits into my daily workflow. The interface is intuitive, and it requires almost no setup or technical implementation to start producing value. Its accuracy, contextual understanding, and consistent performance make it a reliable tool for research, writing, and idea development. I use it frequently throughout the day for drafting, summarizing, and brainstorming, and it continues to enhance both productivity and quality of work. Customer support and documentation are also strong, making it easy to resolve questions or explore new features. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Although GPT-4 performs exceptionally well, it can sometimes generate overly cautious or repetitive responses, particularly in more specialized or detailed topics. There are moments when it takes a bit longer to process complex prompts, and the output may need refining. I also think there’s room for improvement in integrating real-time or up-to-date information directly within the platform. Overall, these are minor issues compared to its overall reliability and value. Review collected by and hosted on G2.com.

AA
Salesforce Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"GPT-5: An Indispensable, Accurate, and Time-Saving Work Companion"
What do you like best about ChatGPT?

GPT-5 has become a very practical tool in my daily work. The responses are more accurate and contextual than previous versions, and it handles detailed technical questions surprisingly well. It saves a lot of time when I need quick explanations, help with troubleshooting, or support in drafting clear communication. It feels more like a knowledgeable colleague than a tool. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

Occasionally it gives a bit more detail than necessary, but it’s easy to redirect. Overall, nothing significant that affects my workflow. Review collected by and hosted on G2.com.

Jh Gethro A.
JA
English Teacher
Small-Business (50 or fewer emp.)
"Always Ready to Help—Great for Writing and Learning"
What do you like best about ChatGPT?

What I like most about ChatGPT is that it’s always ready to help me work through any kind of difficulty I might have, whether that’s correcting a text or learning a subject. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

What I dislike about ChatGPT is that, sometimes, when I ask it to continue, it seems to forget the subject we were discussing. Review collected by and hosted on G2.com.

Abhay S.
AS
Talent Solutions Specialist
Small-Business (50 or fewer emp.)
"Great for Research and Problem Solving, but Needs Better Reference Links and Image Text Extraction"
What do you like best about ChatGPT?

Ease of research with all the references, can help me understand complex problem related to any field, helps me complete my task at work and also assignments of my professional learning program, it has helped my close many deals in my sales role and helped me navigate through complex situations with understanding and getting solutions, very easy to implement with just a login setup,my frequency of use is very high i use it regularly and probably 12/7. Review collected by and hosted on G2.com.

What do you dislike about ChatGPT?

sometimes the references or weblinks asked would not work, its extracting texts from images are not the best. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

9%

ChatGPT Features
Quality of Responses
Contextual Understanding
Efficiency in Multi-turn Conversations
Integration Ease
API User-Friendliness
Customization Flexibility
Bias Mitigation
Data Privacy Protection
Content Moderation
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ChatGPT
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