&Open

By AndOpen

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&Open Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

24 months

&Open Media

&Open Demo - Gift reasons
Save time with micro-automations. Define appropriate gifts, budgets, messaging and branding once — then let your teams use these gifting workflows as often as you want.
&Open Demo - Customized platform
Create a branded gifting experience from initial outreach to gift redemption. Every digital aspect from emails to microsites (and even physical handwritten notes) can be customized to reflect your unique brand.
&Open Demo - No address, no problem
All you need is an email, phone number or social handle. Our handy interactions and gift links make communicating with customers both easy and personal so we can figure out their address and send gifts ASAP.
&Open Demo - Real-time reporting
Stay updated on key metrics like open rates, budget, redemption and customer feedback. Our dashboard shares real-time results and successes so you can tailor your gifting strategy accordingly.
&Open Demo - Gifts aligned to brand values
Our platform's handy search filter allows you to find meaningful gifts by values. Be it supporting local or minority-owned businesses to gifting sustainable products, we've got options for you.
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&Open Reviews (33)

Reviews

&Open Reviews (33)

4.7
33 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and thoughtful gift selection, making it simple to send personalized gifts quickly. The ability for recipients to choose their gifts adds a meaningful touch, enhancing the gifting experience. However, some users note that the range of options can be limited in certain markets.

Pros & Cons

Generated from real user reviews
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Riya P.
RP
Student
Small-Business (50 or fewer emp.)
"Easy to Send, Ethical & Sustainable with Strong Global Reach"
What do you like best about &Open?

I value the focus on sustainability and ethics, along with how easy it is to send. I also appreciate the global reach, supported by local sourcing. Review collected by and hosted on G2.com.

What do you dislike about &Open?

The cost doesn’t include shipping fees upfront, which can make budgeting for larger campaigns more complicated. Review collected by and hosted on G2.com.

Rajat V.
RV
Solutions Consultant:  Business
Mid-Market (51-1000 emp.)
"Thoughtful Corporate Gifting That Elevates Loyalty Engagement"
What do you like best about &Open?

The idea about sending the thoughtful gifts in the corporate setting and helpful in loyalty engagement programs Review collected by and hosted on G2.com.

What do you dislike about &Open?

Sometimes there can be certain delays in shipping process Review collected by and hosted on G2.com.

Verified User in Consulting
EC
Enterprise (> 1000 emp.)
"High-end Loyalty Rewards and Promotions"
What do you like best about &Open?

They’re reputable and offer a strong selection of quality gifts to choose from. I also appreciate that they’re ethical and have a global reach, which is genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about &Open?

They can be on the pricier side, and the shipping costs aren’t always clearly shown upfront. Review collected by and hosted on G2.com.

Vinay S.
VS
Technical Content Writer
Mid-Market (51-1000 emp.)
"Effortless Gift Automation with a User-Friendly Interface"
What do you like best about &Open?

The user interface is convenient and makes it easy to automate sending gifts to a large group of people. Review collected by and hosted on G2.com.

What do you dislike about &Open?

The logistics handling is poor, as packages are given to low-cost carriers that often cause delivery delays. Review collected by and hosted on G2.com.

SD
Small-Business (50 or fewer emp.)
"Efficient and Meaningful gifting"
What do you like best about &Open?

I used &Open's on demand platform to give gifts to my team this Christmas.

The platform was exceptionally easy to use, the selection of gifts allowed me to choose items for my team that I knew they would appreciate and use. All in a matter of minutes.

Their response was wonderful, heartfelt thanks and pictures of them using their gifts over the holidays with their families and loved ones. That hasn't happened with any gifting I've done in the past. Review collected by and hosted on G2.com.

What do you dislike about &Open?

So far so good.

The gifting options in some markets are better than others. Review collected by and hosted on G2.com.

Phil B.
PB
Senior Manager, Advocacy & Education
Mid-Market (51-1000 emp.)
"Truly bespoke gifting platform that's now moving into transactional gifting too"
What do you like best about &Open?

The team in &Open really took the time to understand our brand, our needs and our gifting goals. They cultivated several gifting options and even designed some bespoke pieces for our top-tier options which all really reflected our brand.

Historically we'd reserved &Open for our more expensive upper-echelon gifting opportunities, and the fact that they not only provide that, but are expanding into some of the equally important and transactional 'swag' level options is great, and means we can displace other vendors we've had to keep until now.

The end-user experience &Open strive for makes sure that your customers are already primed for a delightful experience from the get-go. Such a good brand. Review collected by and hosted on G2.com.

What do you dislike about &Open?

The top tier bespoke gifting from &Open is unmatched, but runs expensive. It's worth it, but meant it needed to be reserved for key opportunities with your key accounts, with other vendors being required for most other gifting opps.

New movement into more cost-effective options means this is less of a bugbear though, and I'm excited to see where this takes them. Review collected by and hosted on G2.com.

Francesca C.
FC
Small-Business (50 or fewer emp.)
"A great tool to support employee engagement - and amazing customer support! Highly recommended!"
What do you like best about &Open?

The interface is extremely user friendly (especially after the recent upgrade) and I love how I can send gifts withing just 2 minutes. Also, I believe one of their main USPa is their excellent customer service - it makes the overall experience even more enjoyable. Review collected by and hosted on G2.com.

What do you dislike about &Open?

I don't think there is any specific downside, the only thing I would imrpove is the gift offer based on price range, I would offer more options at a lower price point. Review collected by and hosted on G2.com.

Andreea B.
AB
CMO and Founder
Small-Business (50 or fewer emp.)
"Great platform for easy client gifting"
What do you like best about &Open?

&Open was simple to use and has a wide array of gifts. One cool feature is that we can pick a few options and let our client decide. They also don't have to share their address with us directly. Considering how many people work from home nowadays, this feature was particularly helpful. Review collected by and hosted on G2.com.

What do you dislike about &Open?

The initial email from &Open did confuse one or two clients that were worried it was a scam, so they could potentially better personalize the emails with our logo so the receiver is clear it's a gift from us. Review collected by and hosted on G2.com.

ST
Mid-Market (51-1000 emp.)
"Great experience using &Open so far!"
What do you like best about &Open?

I've been working with &Open for a couple of years now and have collaborated with them on various projects. The size of the projects have ranged from gifting 10 people to a few thousand people. &Open does a great job of offering an array of products that feel very elevated. The gifts I've developed with them have turned out beautifully -- they always feel thoughtfully curated from the packaging to the content inside. I also appreciate their creative direction and guidance on design elements. They have been wonderful partners and extremely flexible with my team. Review collected by and hosted on G2.com.

What do you dislike about &Open?

Some products can be expensive at times, which is something we have to consider when we are developing a gift box with multiple items. They do a great job at keeping our budget in mind and the items are high-quality, but sometimes pricing can be a barrier. Review collected by and hosted on G2.com.

Daria K.
DK
Mid-Market (51-1000 emp.)
"andOpen came to our rescue, offering the perfect solution"
What do you like best about &Open?

What truly sets andOpen apart is their attention to detail. The gifts are beautifully wrapped, creating an exceptional presentation. Furthermore, andOpen's reliability and efficiency have been outstanding. Regardless of the destination, they have consistently ensured that the gifts arrive on time. This reliability has brought us peace of mind, knowing that our loved ones will receive their presents when they need them the most. Review collected by and hosted on G2.com.

What do you dislike about &Open?

Everything seems to be going exceptionally well, and I cannot identify any areas that require improvement. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

24 months

Average Discount

9%

&Open Features
Reward Catalog
Customization
Bulk Ordering