--- title: "&Open Reviews" meta_title: "&Open Reviews 2026: Details, Pricing, & Features | G2" meta_description: Filter 36 reviews by the users' company size, role or industry to find out how &Open works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 36 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # &Open Reviews **Vendor:** AndOpen **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.7/5.0 **Total Reviews:** 36 ## About &Open &Open is a global gifting platform that thoughtfully sources gifts, automates when they’re sent and handles all the logistics from start to finish. Connect with prospects, customers and employees through an all-in-one platform that offers gift curation, campaign design, tracking, automation and integrates with your day to day tech stack to measure ROI. ## &Open Pros & Cons **What users like:** - Users find the **ease of use** in &Open's interface particularly helpful for automating gift sending effortlessly. (2 reviews) - Users love the **easy sending** feature of &Open, which simplifies the gift-giving process for many. (2 reviews) - Users appreciate the **sustainability and ethics** of the product, along with its ease of use and global reach. (1 reviews) - Users value the **automation capabilities** of &Open, making it simple to send gifts to many recipients. (1 reviews) - Users value the **convenient interface** that simplifies automating gift sending to large groups effortlessly. (1 reviews) - Ease of Sending (1 reviews) - Users love the **convenient interface** that simplifies automating gift giving to large groups. (1 reviews) - Gifting (1 reviews) - Gifting Options (1 reviews) - Global Shipping (1 reviews) **What users dislike:** - Users find **budget management challenging** with &Open due to unexpected shipping fees impacting campaign costs. (1 reviews) - Users express frustration with **delay issues** due to poor logistics and reliance on low-cost carriers for delivery. (1 reviews) - Users report **delivery delays** due to poor logistics and reliance on low-cost carriers for shipping. (1 reviews) - Users find the **expensive costs** due to unexpected shipping fees complicating their budgeting for larger campaigns. (1 reviews) - Users find **high shipping costs** challenging, complicating budgeting for larger campaigns due to lack of upfront clarity. (1 reviews) - Users face **slow delivery** due to poor logistics and reliance on low-cost carriers, causing significant delays. (1 reviews) ## &Open Reviews ### 1. Logistical scalability and automation of relationships that drive growth **Rating:** 5.0/5.0 stars **Reviewed by:** Yostyn C. | Recruitment Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about &Open?** the scalability of logistics and the automation of relationship management. **What do you dislike about &Open?** It requires software subscription contracts (usually annual) and many of its key features or more robust international scopes are hidden behind high enterprise payment plans. **What problems is &Open solving and how is that benefiting you?** As a manager of an international client portfolio, I integrated &Open directly into my CRM to manage anniversary gifts. Now, when the date arrives, the system automatically sends the client an email with a gift link. ### 2. User-Friendly and High-Performing Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Shantanu B. | Data Science Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about &Open?** I like how user-friendly it is, and how well it performs. **What do you dislike about &Open?** There isn’t much I dislike about &open; I just think the UX could be better and a bit more polished. **What problems is &Open solving and how is that benefiting you?** It helps me create customised gifting options, which saves time. ### 3. Very User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Labanya K. | Senior RPA developer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about &Open?** It’s very user-friendly and easy to navigate. **What do you dislike about &Open?** Drawbacks , high cost, less suitable for full automation **What problems is &Open solving and how is that benefiting you?** Its excellent ### 4. Easy to Send, Ethical & Sustainable with Strong Global Reach **Rating:** 5.0/5.0 stars **Reviewed by:** Riya P. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2026 **What do you like best about &Open?** I value the focus on sustainability and ethics, along with how easy it is to send. I also appreciate the global reach, supported by local sourcing. **What do you dislike about &Open?** The cost doesn’t include shipping fees upfront, which can make budgeting for larger campaigns more complicated. **What problems is &Open solving and how is that benefiting you?** It revolutionises corporate gifting by moving away from pre-purchased, generic items and towards recipient-selected, sustainable options. The platform allows you to send gifts worldwide using only an email address. ### 5. Thoughtful Corporate Gifting That Elevates Loyalty Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Rajat V. | Solutions Consultant:  Business, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about &Open?** The idea about sending the thoughtful gifts in the corporate setting and helpful in loyalty engagement programs **What do you dislike about &Open?** Sometimes there can be certain delays in shipping process **What problems is &Open solving and how is that benefiting you?** Its a well tailored platform for gifting ideas and sending them on the fly ### 6. High-end Loyalty Rewards and Promotions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about &Open?** They’re reputable and offer a strong selection of quality gifts to choose from. I also appreciate that they’re ethical and have a global reach, which is genuinely helpful. **What do you dislike about &Open?** They can be on the pricier side, and the shipping costs aren’t always clearly shown upfront. **What problems is &Open solving and how is that benefiting you?** It’s a great way to offer quality rewards and build stronger relationships through loyalty. ### 7. Effortless Gift Automation with a User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay S. | Technical Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about &Open?** The user interface is convenient and makes it easy to automate sending gifts to a large group of people. **What do you dislike about &Open?** The logistics handling is poor, as packages are given to low-cost carriers that often cause delivery delays. **What problems is &Open solving and how is that benefiting you?** Gifting to a large number of people can be challenging, since it requires attention to packaging, branding, and delivery. However, &Open handles all of these aspects, making the process much easier. ### 8. Efficient and Meaningful gifting **Rating:** 4.5/5.0 stars **Reviewed by:** Sam D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about &Open?** I used &Open's on demand platform to give gifts to my team this Christmas. The platform was exceptionally easy to use, the selection of gifts allowed me to choose items for my team that I knew they would appreciate and use. All in a matter of minutes. Their response was wonderful, heartfelt thanks and pictures of them using their gifts over the holidays with their families and loved ones. That hasn't happened with any gifting I've done in the past. **What do you dislike about &Open?** So far so good. The gifting options in some markets are better than others. **What problems is &Open solving and how is that benefiting you?** Ease of use, relevance and quality of gift. Both were way above other platforms. ### 9. Truly bespoke gifting platform that's now moving into transactional gifting too **Rating:** 4.5/5.0 stars **Reviewed by:** Phil B. | Senior Manager, Advocacy & Education, Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about &Open?** The team in &Open really took the time to understand our brand, our needs and our gifting goals. They cultivated several gifting options and even designed some bespoke pieces for our top-tier options which all really reflected our brand. Historically we'd reserved &Open for our more expensive upper-echelon gifting opportunities, and the fact that they not only provide that, but are expanding into some of the equally important and transactional 'swag' level options is great, and means we can displace other vendors we've had to keep until now. The end-user experience &Open strive for makes sure that your customers are already primed for a delightful experience from the get-go. Such a good brand. **What do you dislike about &Open?** The top tier bespoke gifting from &Open is unmatched, but runs expensive. It's worth it, but meant it needed to be reserved for key opportunities with your key accounts, with other vendors being required for most other gifting opps. New movement into more cost-effective options means this is less of a bugbear though, and I'm excited to see where this takes them. **What problems is &Open solving and how is that benefiting you?** &Open solves a common use case in a really uncommon way. In B2B Saas, there's a normalised distance between you and your customer. Breaking through this digital barrier in any way you can does a lot to humanise your brand and solidify relationships in a way that shows you care about the customer experience. Doing this from scratch is difficult, and working with &Open means you can leverage the minds, hearts and creativity of folks who care as a career. They really take the time to work with you and amplify the brand, care and outcomes in ways you'd be unlikely to achieve on your own. ### 10. A great tool to support employee engagement - and amazing customer support! Highly recommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Francesca C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about &Open?** The interface is extremely user friendly (especially after the recent upgrade) and I love how I can send gifts withing just 2 minutes. Also, I believe one of their main USPa is their excellent customer service - it makes the overall experience even more enjoyable. **What do you dislike about &Open?** I don't think there is any specific downside, the only thing I would imrpove is the gift offer based on price range, I would offer more options at a lower price point. **What problems is &Open solving and how is that benefiting you?** &Open has helped to optimised staff gitings and has made the overall 'procedure' more efficient. I look after staff engagement and recognition and part of the role is to look after staff giftings - before discovering &Open I used to spend over 10 minutes/ employee when organising giftings. With &Open the time has now dropped to 2 minutes. Another extremely useful feature has been the satisfaction survey, I find this tool very useful and it helps me better understand what the team like and dislike. ### 11. Great platform for easy client gifting **Rating:** 5.0/5.0 stars **Reviewed by:** Andreea B. | CMO and Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about &Open?** &Open was simple to use and has a wide array of gifts. One cool feature is that we can pick a few options and let our client decide. They also don't have to share their address with us directly. Considering how many people work from home nowadays, this feature was particularly helpful. **What do you dislike about &Open?** The initial email from &Open did confuse one or two clients that were worried it was a scam, so they could potentially better personalize the emails with our logo so the receiver is clear it's a gift from us. **What problems is &Open solving and how is that benefiting you?** We wanted an easier way to ensure that we gift effectively for our clients and that we send them something that they'll actually enjoy. It ensures we send great gifts that surprise and delight and say thank you! ### 12. Great experience using &Open so far! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah T. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about &Open?** I've been working with &Open for a couple of years now and have collaborated with them on various projects. The size of the projects have ranged from gifting 10 people to a few thousand people. &Open does a great job of offering an array of products that feel very elevated. The gifts I've developed with them have turned out beautifully -- they always feel thoughtfully curated from the packaging to the content inside. I also appreciate their creative direction and guidance on design elements. They have been wonderful partners and extremely flexible with my team. **What do you dislike about &Open?** Some products can be expensive at times, which is something we have to consider when we are developing a gift box with multiple items. They do a great job at keeping our budget in mind and the items are high-quality, but sometimes pricing can be a barrier. **What problems is &Open solving and how is that benefiting you?** Gifting was a manual process for our team, and as we've grown as a company, &Open has allowed us to save a lot of time with sending a gift to a customer. We've been able to develop better gifts, gift at a larger scale, and collect customer feedback which has been extremely important in informing our future gift development. ### 13. andOpen came to our rescue, offering the perfect solution **Rating:** 5.0/5.0 stars **Reviewed by:** Daria K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about &Open?** What truly sets andOpen apart is their attention to detail. The gifts are beautifully wrapped, creating an exceptional presentation. Furthermore, andOpen's reliability and efficiency have been outstanding. Regardless of the destination, they have consistently ensured that the gifts arrive on time. This reliability has brought us peace of mind, knowing that our loved ones will receive their presents when they need them the most. **What do you dislike about &Open?** Everything seems to be going exceptionally well, and I cannot identify any areas that require improvement. **What problems is &Open solving and how is that benefiting you?** Since the devastating Russian invasion of Ukraine, our company has faced a challenge as people fled from war-torn areas of Ukraine to different countries. With our loved ones scattered across the globe, our traditional approach of personally selecting and presenting gifts became unfeasible. In search of a new and ideal solution to bring them happiness, we found andOpen, our trustworthy partner in this journey. andOpen's on-demand gifting service has been an absolute game-changer for us. Previously, we took great care in choosing presents, wrapping them, and signing heartfelt cards ourselves. However, given the circumstances, it seemed impossible to maintain that personal touch. Thankfully, andOpen came to our rescue, offering the perfect solution. The concept of on-demand gifting provided by andOpen is simply brilliant. The platform offers a wide range of thoughtful and high-quality gifts, carefully selected to suit different preferences and occasions. With just a few clicks, we could curate unique gifts for our loved ones, ensuring each present was tailored to their needs and tastes. Our people, facing the challenges of displacement, have found comfort and joy in these thoughtful gestures. In challenging times, andOpen has not only provided us with a practical solution, but they have also rekindled our belief in the power of love and connection. Thank you, andOpen, for helping us bring a little happiness to those who need it most. ### 14. Swag gifting made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about &Open?** It's a smooth and easy process to send gifts to customers, employees, partners that are spread out across the globe. For the receiver, it feels like a really high quality experience from email recieved to gift opened. Nice variety of swag vendors that have been vetted and well thought out. Appreciate that quality and sustainability are an emphasis. Team that is easy to work with, open to brainstorming together, and responsive and communicative on Slack. **What do you dislike about &Open?** Gifts at a lower price point would make the barrier to entry / continued use of the platform easier, especially for small companies. For us, we don't have a need to send any gifts that aren't branded. To see more of a variety of clothing/branded items would be great. That being said, the team always works to source exactly what you need if they don't already have it available! Minimum order numbers for certain products can be high if you'er looking for just a few items of something. **What problems is &Open solving and how is that benefiting you?** We have employees and customers dispersed across the world so wanted an easy way to send welcome/thank you gifts. The company also meets up quarterly in person and swag is a big and fun part of this experience. We were looking for a vendor we could partner with for both use cases. Buildling a relationship with the team and knowing that it would be both quality swag and a quality experience for the recipient were really important. &Open also handles all the shipping logistics which allows us to relax for our events and customer gifts. ### 15. Great platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about &Open?** It's easy to use and the company take feedback so well and implement it which I think just keeps enhancing their offering. Our account manager (Cheryl) is amazing too and really has supported us throughout! **What do you dislike about &Open?** The price of the gifts is quite high, would love to see some cheaper alternatives on there. As well as looking at combining the on demand store plus your own store. **What problems is &Open solving and how is that benefiting you?** We use gifting in our sales reach out, which &Open has been able to support us with and work with us to create gifts that not only bring joy to our customers and prospects but also fits really well with our brand ### 16. Effortless Employee Engagement and Exceptional Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about &Open?** &Open is an exceptional tool that not only enhances employee engagement but also provides outstanding customer support. I highly recommend it! What I appreciate most about &Open is its remarkably user-friendly interface. I can now send gifts within just two minutes, which is incredibly convenient. Moreover, one of their standout features is their excellent customer service, which adds to the overall enjoyable experience. **What do you dislike about &Open?** In terms of improvements, I don't have any major complaints about &Open. However, if I were to suggest one enhancement, it would be to expand the gift options available at lower price points. This would provide more variety and accommodate different budget preferences. **What problems is &Open solving and how is that benefiting you?** With a dispersed workforce and remote working becoming the norm, efficiently managing staff gifting can be challenging. That's where &Open comes in. As the person in charge of staff engagement and recognition in our multinational company, we've found &Open to be a lifesaver. Before &Open, organizing gifts for our global team was a time-consuming process. International shipping logistics and coordination added unnecessary complexity. But since implementing &Open, everything has changed. Now, with just 2 minutes per employee, we can effortlessly select and send gifts using &Open's intuitive interface. It doesn't matter if our team members are in New York or Tokyo; they can receive their tokens of appreciation promptly and without hassle. The satisfaction survey feature is a standout. It provides valuable insights into our team's preferences, allowing us to make more informed decisions when selecting gifts. By personalizing our offerings, we ensure each gift is meaningful to our diverse workforce. Thanks to &Open, our staff gifting processes have become highly efficient. Even in a remote working environment, our team members feel valued and appreciated. &Open has truly revolutionized global staff gifting for our company, making it an essential tool for any organization with remote teams. ### 17. An excellent product for businesses that understand the value and impact of gift-giving **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about &Open?** I appreciate &Open's commitment to sustainability. It's great to see a company that not only values its customers but also cares about the environment and the community. They consistently add value to their customers by improving their offerings and introducing new features, and their user interface is beautiful. My favorite part is their recently launched on-demand flexible gifting option perfect for those who want to send a gift without committing to a monthly subscription or a minimum order quantity. It's great to have the flexibility to send gifts on an as-needed basis without any hassle. **What do you dislike about &Open?** I think that expanding their reach to more countries that support shipping would be a significant improvement for customers like myself. **What problems is &Open solving and how is that benefiting you?** We use &Open for both internal gifting as well as for gifting our customers. It has a really easy-to-use and delightful interface that allows you to send a gift in a matter of minutes. ### 18. Great, unique gifts! **Rating:** 4.5/5.0 stars **Reviewed by:** Grace B. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about &Open?** Super easy platform and the team are always very quick to help with new projects! We have used &open for over a year now and are continuously impressed :D **What do you dislike about &Open?** Nothing majorly to dislike. If I was to say one thing, it would be having a few more cheaper options and options for Europe which don't include expensive delivery. **What problems is &Open solving and how is that benefiting you?** Being able to send multiple gifts to multiple locations around the world. Not needing to package and send everything manually. Having a great selection of unique gifts that I don't need to spend lots of time finding myself. ### 19. The most efficient and fun way to share personalised gifts with many people! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about &Open?** It has a good selection of gifts that can be shared around the world. Options that are given are good quality and the pricing is very fair. You can shortlist the gifts which the receiving person can choose so it feels personalised, but you can also control the budget. **What do you dislike about &Open?** I haven't encountered any downsides. I would like all the benefits of their premium offering, but just haven't reached that stage yet. **What problems is &Open solving and how is that benefiting you?** It is so hard to manage gifting customers, &Open just made it easy and fun and our customers really loved their gifts. ### 20. Gifting Intentionally from a Beautiful Curation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about &Open?** I love using the &Open platform for gifting to people because you can offer recipients choices. No longer do I worry if they'll like the thing because they'll pick it themselves from a small set of options I pick. **What do you dislike about &Open?** I think finding unique, branded gifts for bigger gift campaigns can be difficult--though it's always hard to think outside of the box no matter what platform you use. **What problems is &Open solving and how is that benefiting you?** It makes gifting easy for recipients who I don't know too well. Because you can offer a few options for the recipient to select, you give them more agency and make sure they are really into the thing they receive, rather than wasting money on a gift that will just collect dust. ### 21. Easy. Beautiful. Effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Miri P. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about &Open?** The user experience on the gift receiver side is really good. The flow is smooth, everything is seamless and beautiful. **What do you dislike about &Open?** The on-demand version lacks some important management tools. Ordering in bulk, receipts in bulk, and the flow of choosing gifts can be improved. Though the support i great, they always try to help and solve any challenges. **What problems is &Open solving and how is that benefiting you?** We don't have our users address and &Open makes it very easy for us to operate gift gifting without the need for inventory, processing and shipping hassle. ### 22. So simple - it's like magic. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about &Open?** &Open offers a super elegant solution for making gifting easy, meaningful and thoughtful. It solves two major issues that I find when gifting; 1. how to get the gift to the recipient (&Open handles all of this) and 2; how to choose the right gift (&Open solves this through its highly differentiated gift options, which allows the recipient to choose). **What do you dislike about &Open?** They have an amazing number of vendors in the US, but the UK offering is not yet as mature as that of the US. They will build this offering over time. **What problems is &Open solving and how is that benefiting you?** &Open makes our gifting personalised, easy and thoughtful. We don't need to know all the delivery details of the recipient, nor do we need to worry about any data issues as &Open handles this. It also allows for choice, we can gift both physical, digital and donations as a gift. This gives not just us flexibility, but the recipient too. ### 23. Makes Gifting Clients or Team Members Really Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Adam T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about &Open?** Easy to use interface and I love that all you need is an email address or that it will generate a link for you. No need to have the recipients delivery address. **What do you dislike about &Open?** The gift selection for Ireland at least is somewhat limited. What they do have is great but maybe a few more options. **What problems is &Open solving and how is that benefiting you?** It takes the pain out of gifting to team members or clients. ### 24. Love the personalisation and fabulous products **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about &Open?** Love that it's receiver's choice on what gift they'd prefer which is a lovely experience, and the product range/quality is excellent. Just perfect for last minute and yet thoughtful gifts. **What do you dislike about &Open?** I'd like to be able to add personalisations to some of the products. **What problems is &Open solving and how is that benefiting you?** Providing gifts and rewards that the recipient actually wants and will find motivating. Providing differentiated and ethical products. ### 25. Excellent service & Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Viola M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about &Open?** - Product catalogue is ample - Technology focused - Great support **What do you dislike about &Open?** Nothing - the product is great and the catalogue is ample. **What problems is &Open solving and how is that benefiting you?** Automating cost and time intensive tasks, sourcing products relevant to our user base. This signifies a strong saving on time and efforts on our part, even down to building the interface (which &Open does delighfully). ### 26. Efficient, premium and seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Corinne H. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about &Open?** I have used &Open for my corporate gifting solutions and I wish I had it in my life sooner. Simple seamless process to deliver premium gifts that show care, consideration and thoughtfulness while being absolutely effortless! If anything the selection process as the gifter is just as enjoyable as the opening ✨ Being based in Australia and being able to deliver instant luxury to those you value is priceless. **What do you dislike about &Open?** Can't wait for more options of gifts to become available and for the Australian market to avail of its magic. **What problems is &Open solving and how is that benefiting you?** Need for instant luxury gifting from afar ### 27. Easy to use platform for corporate gifting with fantastic customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Sean K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about &Open?** I enjoy the gifting experience end-to-end. From selecting the gifts, sharing and tracking the gifts, it's a slick UI/UX and very easy to use. **What do you dislike about &Open?** Being nit picky I'd say that the range of gifts is limited. Although 90% are on point, I think it's lacking some workplace appropriate gifts. **What problems is &Open solving and how is that benefiting you?** Corporate gifting for our customers ### 28. Simple to use and pretty good selection of gifts **Rating:** 4.0/5.0 stars **Reviewed by:** Allen W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about &Open?** Easy to use, pick a gift, and create a gift link. On demand is a great option for us. **What do you dislike about &Open?** Sometimes uninspiring, eco focused gifts tend to dominate the selection. A little more variety (am sure will come over time) would be great **What problems is &Open solving and how is that benefiting you?** Easy to use, low volume, bespoke gifting ### 29. Excellent employee swag and gifting platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Karin G. | Workplace Experience Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about &Open?** Great customer service, high-end, quality items, and a very responsive team. **What do you dislike about &Open?** Nothing I can think of! There is a wide range of options and working with them is seamless. **What problems is &Open solving and how is that benefiting you?** Having a singular place to order from and one contact person is always helpful as the administrator. ### 30. Excellent platform great feedback from customers **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about &Open?** choice and range of gifts - immediacy of sending and the fact the customer can choose their preference means I know they will get something they like and appreciate **What do you dislike about &Open?** Even more gift ranges would be great other than that no complaints **What problems is &Open solving and how is that benefiting you?** Rewarding clients is difficult particular in remote environments where I don't have home addresses and only email. &Open provides thoughtful beautiful gifts at a number of price ranges and the customer can choose their own gift which is great. ### 31. Very easy way to thank clients, staff or project partners **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about &Open?** Ease of use, convenience, time-savings… a very painless way to send gifts at a range of price points. And it's great you aren't charged if recipients don't act. **What do you dislike about &Open?** Sometimes the selection is limited at certain price points - but that's a niggle, not a block. **What problems is &Open solving and how is that benefiting you?** I used to spend *days* at Christmas organising a gift run to all staff - &Open allows me to thank and reward clients or staff within minutes. ### 32. Seamless and amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about &Open?** Great value for money, a lot of options to choose from and they deliver everywhere **What do you dislike about &Open?** I don't think there is any specifics to dislike, I would probably increased the range of products offered. **What problems is &Open solving and how is that benefiting you?** It's fast, reliable and super time savior ### 33. 1:1's with Jake have been super helpful in getting my visions moving **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about &Open?** Having direct contact with Jake to share my visions/ ideas and to see what &Open can offer Good on offering sustainable brands **What do you dislike about &Open?** Some requests have had a bit of a slow turnaround, sometimes some feedback for alterations on some products take more than two weeks - the execution level of this contradicts with our company that operates with mentality of speed **What problems is &Open solving and how is that benefiting you?** sourcing materials, sustainable products, ### 34. I would definitely recommend &Open, and will work with them again. **Rating:** 5.0/5.0 stars **Reviewed by:** Samy A. | Field Marketing Manager **Reviewed Date:** January 27, 2023 **What do you like best about &Open?** The &Open team is great to work with, they're fast, efficient and creative. Their gift selection is large and can serve various occasions. I've used them for direct mailing campaigns to prospects and customers. **What do you dislike about &Open?** I can't think of anyting for now. We're still using them right now. **What problems is &Open solving and how is that benefiting you?** they're solving gifting for us, to both prospects and customers. It's benefitting us because their solution is simple, we don't need to manage redeems and shipping internally, they do that for us. ### 35. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about &Open?** The quality of the products and the support from the team. **What do you dislike about &Open?** Some products have a very high price, and this limits the choice of using the platform for some HR actions. **What problems is &Open solving and how is that benefiting you?** He streamlines the process of purchasing and sending gifts to employees. They help us by storing our products directly in their warehouses. ### 36. Great platform to drive customer engagement, fantastic support team! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about &Open?** The platform is very intutive to use and the team are very responsive and quick to bring new gifting campaigns live. **What do you dislike about &Open?** Not a whole lot of downsides. There are some elements that could be a little more streamlined but overall it's great. **What problems is &Open solving and how is that benefiting you?** Driving customer engagement and advocacy. - [View &Open pricing details and edition comparison](https://www.g2.com/products/open-2023-06-07/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+00%3A16%3A58+-0500&secure%5Bsession_id%5D=2a7d26d7-94bd-4861-b4ca-9fa33f498576&secure%5Btoken%5D=894c033a0a89bf1837995b44d0a520f2df95a9c136542539aa9281bf3540d6ae&format=llm_user) ## &Open Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top &Open Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,073 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,249 reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - 4.7/5.0 (522 reviews)