--- title: "&Open Reviews" meta\_title: "&Open Reviews 2026: Details, Pricing, & Features | G2" meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how &Open works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 36 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### &Open Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of &Open, highlighting its convenient interface for automating gift sending. [(2 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362660&qs=pros-and-cons#reviews) Users appreciate the **easy sending** feature of &Open, enhancing gift automation for large groups effortlessly. [(2 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362688&qs=pros-and-cons#reviews) Users appreciate the **sustainability and ethical focus** of &Open;, enjoying its ease of use and global reach. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452331&qs=pros-and-cons#reviews) Users appreciate the **automation capabilities** of &Open, simplifying the process of sending gifts to many recipients. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362603&qs=pros-and-cons#reviews) Users appreciate the **convenient user interface** that simplifies automating gift sending to large groups. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362665&qs=pros-and-cons#reviews) Users find the **lack of upfront shipping fees** makes budgeting for larger campaigns more complicated and unpredictable. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452265&qs=pros-and-cons#reviews) Users experience significant **delay issues** due to poor logistics and reliance on low-cost carriers for delivery. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362653&qs=pros-and-cons#reviews) Users experience **delivery delays** due to poor logistics and reliance on low-cost carriers for shipping. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362594&qs=pros-and-cons#reviews) Users find the **expensive nature** of &Open\>, especially with added shipping fees, complicates budgeting for campaigns. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452329&qs=pros-and-cons#reviews) Users find the **high shipping costs** can complicate budgeting for larger campaigns, impacting their overall planning. [(1 mentions)](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452276&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of &Open ##### 1. Ease of Use Users appreciate the **ease of use** of &Open, highlighting its convenient interface for automating gift sending. [ See 2 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362660&qs=pros-and-cons#reviews) See Related User Reviews ![Riya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riya P.") RP Riya P. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Send, Ethical & Sustainable with Strong Global Reach" What do you like about &Open? I value the focus on sustainability and ethics, along with how easy it is to send. I also appreciate the global reach, supported by local sourcing. ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Gift Automation with a User-Friendly Interface" What do you like about &Open? The user interface is convenient and makes it easy to automate sending gifts to a large group of people. ##### 2. Easy Sending Users appreciate the **easy sending** feature of &Open, enhancing gift automation for large groups effortlessly. [ See 2 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362688&qs=pros-and-cons#reviews) See Related User Reviews ![Riya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riya P.") RP Riya P. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Send, Ethical & Sustainable with Strong Global Reach" What do you like about &Open? I value the focus on sustainability and ethics, along with how easy it is to send. I also appreciate the global reach, supported by local sourcing. ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Gift Automation with a User-Friendly Interface" What do you like about &Open? The user interface is convenient and makes it easy to automate sending gifts to a large group of people. ##### 3. Appreciation Users appreciate the **sustainability and ethical focus** of &Open;, enjoying its ease of use and global reach. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452331&qs=pros-and-cons#reviews) See Related User Reviews ![Riya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riya P.") RP Riya P. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Send, Ethical & Sustainable with Strong Global Reach" What do you like about &Open? I value the focus on sustainability and ethics, along with how easy it is to send. I also appreciate the global reach, supported by local sourcing. ##### 4. Automation Users appreciate the **automation capabilities** of &Open, simplifying the process of sending gifts to many recipients. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362603&qs=pros-and-cons#reviews) See Related User Reviews ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Gift Automation with a User-Friendly Interface" What do you like about &Open? The user interface is convenient and makes it easy to automate sending gifts to a large group of people. ##### 5. Convenience Users appreciate the **convenient user interface** that simplifies automating gift sending to large groups. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362665&qs=pros-and-cons#reviews) See Related User Reviews ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Gift Automation with a User-Friendly Interface" What do you like about &Open? The user interface is convenient and makes it easy to automate sending gifts to a large group of people. ### 5 Cons or Disadvantages of &Open ##### 1. Budget Management Users find the **lack of upfront shipping fees** makes budgeting for larger campaigns more complicated and unpredictable. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452265&qs=pros-and-cons#reviews) See Related User Reviews ![Riya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riya P.") RP Riya P. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Send, Ethical & Sustainable with Strong Global Reach" What do you dislike about &Open? The cost doesn’t include shipping fees upfront, which can make budgeting for larger campaigns more complicated. ##### 2. Delay Issues Users experience significant **delay issues** due to poor logistics and reliance on low-cost carriers for delivery. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362653&qs=pros-and-cons#reviews) See Related User Reviews ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Gift Automation with a User-Friendly Interface" What do you dislike about &Open? The logistics handling is poor, as packages are given to low-cost carriers that often cause delivery delays. ##### 3. Delivery Delays Users experience **delivery delays** due to poor logistics and reliance on low-cost carriers for shipping. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2362594&qs=pros-and-cons#reviews) See Related User Reviews ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless Gift Automation with a User-Friendly Interface" What do you dislike about &Open? The logistics handling is poor, as packages are given to low-cost carriers that often cause delivery delays. ##### 4. Expensive Users find the **expensive nature** of &Open\>, especially with added shipping fees, complicates budgeting for campaigns. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452329&qs=pros-and-cons#reviews) See Related User Reviews ![Riya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riya P.") RP Riya P. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Send, Ethical & Sustainable with Strong Global Reach" What do you dislike about &Open? The cost doesn’t include shipping fees upfront, which can make budgeting for larger campaigns more complicated. ##### 5. High Shipping Costs Users find the **high shipping costs** can complicate budgeting for larger campaigns, impacting their overall planning. [ See 1 mentions ](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bsentiment_snippet%5D=2452276&qs=pros-and-cons#reviews) See Related User Reviews ![Riya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riya P.") RP Riya P. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Send, Ethical & Sustainable with Strong Global Reach" What do you dislike about &Open? The cost doesn’t include shipping fees upfront, which can make budgeting for larger campaigns more complicated. ## Top-Rated Alternatives [ ![Reachdesk](https://images.g2crowd.com/uploads/product/hd_favicon/751f20d2e5be53f9a6878d30e586db3f/reachdesk.svg "Reachdesk") Reachdesk 4.5/5(1,161) ](https://www.g2.com/products/reachdesk/reviews) [ ![Sendoso](https://images.g2crowd.com/uploads/product/hd_favicon/1547065625/sendoso.svg "Sendoso") Sendoso 4.5/5(1,404) ](https://www.g2.com/products/sendoso/reviews) [ ![Tango](https://images.g2crowd.com/uploads/product/hd_favicon/9eaafdf19d312c6a2e12fe2e06f0e86c/blackhawk-network-tango.svg "Tango") Tango 4.7/5(525) ](https://www.g2.com/products/blackhawk-network-tango/reviews) [ View All Alternatives ](https://www.g2.com/products/open-2023-06-07/competitors/alternatives) ![Yostyn C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yostyn C.") YC Yostyn C. Recruitment Coordinator Mid-Market (51-1000 emp.) 4/29/2026 "Logistical scalability and automation of relationships that drive growth" 5/5 What do you like best about &Open? the scalability of logistics and the automation of relationship management. Review collected by and hosted on G2.com. What do you dislike about &Open? It requires software subscription contracts (usually annual) and many of its key features or more robust international scopes are hidden behind high enterprise payment plans. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? As a manager of an international client portfolio, I integrated &Open directly into my CRM to manage anniversary gifts. Now, when the date arrives, the system automatically sends the client an email with a gift link. Review collected by and hosted on G2.com. Show More 5/1/2026 Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Shantanu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shantanu B.") SB Shantanu B. Data Science Intern Small-Business (50 or fewer emp.) 4/30/2026 "User-Friendly and High-Performing Experience" 4/5 What do you like best about &Open? I like how user-friendly it is, and how well it performs. Review collected by and hosted on G2.com. What do you dislike about &Open? There isn’t much I dislike about &open; I just think the UX could be better and a bit more polished. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? It helps me create customised gifting options, which saves time. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Labanya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Labanya K.") LK Labanya K. Senior RPA developer Small-Business (50 or fewer emp.) 5/15/2026 "Very User-Friendly and Easy to Navigate" 5/5 What do you like best about &Open? It’s very user-friendly and easy to navigate. Review collected by and hosted on G2.com. What do you dislike about &Open? Drawbacks , high cost, less suitable for full automation Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? Its excellent Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Riya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riya P.") RP Riya P. Student Small-Business (50 or fewer emp.) 1/20/2026 "Easy to Send, Ethical & Sustainable with Strong Global Reach" 5/5 What do you like best about &Open? I value the focus on sustainability and ethics, along with how easy it is to send. I also appreciate the global reach, supported by local sourcing. Review collected by and hosted on G2.com. What do you dislike about &Open? The cost doesn’t include shipping fees upfront, which can make budgeting for larger campaigns more complicated. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? It revolutionises corporate gifting by moving away from pre-purchased, generic items and towards recipient-selected, sustainable options. The platform allows you to send gifts worldwide using only an email address. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rajat V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat V.") RV Rajat V. Solutions Consultant:  Business Mid-Market (51-1000 emp.) 3/20/2026 "Thoughtful Corporate Gifting That Elevates Loyalty Engagement" 5/5 What do you like best about &Open? The idea about sending the thoughtful gifts in the corporate setting and helpful in loyalty engagement programs Review collected by and hosted on G2.com. What do you dislike about &Open? Sometimes there can be certain delays in shipping process Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? Its a well tailored platform for gifting ideas and sending them on the fly Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") EC Verified User in Consulting Enterprise (\> 1000 emp.) 3/17/2026 "High-end Loyalty Rewards and Promotions" 4.5/5 What do you like best about &Open? They’re reputable and offer a strong selection of quality gifts to choose from. I also appreciate that they’re ethical and have a global reach, which is genuinely helpful. Review collected by and hosted on G2.com. What do you dislike about &Open? They can be on the pricier side, and the shipping costs aren’t always clearly shown upfront. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? It’s a great way to offer quality rewards and build stronger relationships through loyalty. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vinay S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay S.") VS Vinay S. Technical Content Writer Mid-Market (51-1000 emp.) 11/13/2025 "Effortless Gift Automation with a User-Friendly Interface" 4.5/5 What do you like best about &Open? The user interface is convenient and makes it easy to automate sending gifts to a large group of people. Review collected by and hosted on G2.com. What do you dislike about &Open? The logistics handling is poor, as packages are given to low-cost carriers that often cause delivery delays. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? Gifting to a large number of people can be challenging, since it requires attention to packaging, branding, and delivery. However, &Open handles all of these aspects, making the process much easier. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SD Sam D. Small-Business (50 or fewer emp.) 1/24/2024 "Efficient and Meaningful gifting" 4.5/5 What do you like best about &Open? I used &Open's on demand platform to give gifts to my team this Christmas. The platform was exceptionally easy to use, the selection of gifts allowed me to choose items for my team that I knew they would appreciate and use. All in a matter of minutes. Their response was wonderful, heartfelt thanks and pictures of them using their gifts over the holidays with their families and loved ones. That hasn't happened with any gifting I've done in the past. Review collected by and hosted on G2.com. What do you dislike about &Open? So far so good. The gifting options in some markets are better than others. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? Ease of use, relevance and quality of gift. Both were way above other platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Phil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phil B.") PB Phil B. Senior Manager, Advocacy & Education Mid-Market (51-1000 emp.) 9/13/2023 "Truly bespoke gifting platform that's now moving into transactional gifting too" 4.5/5 What do you like best about &Open? The team in &Open really took the time to understand our brand, our needs and our gifting goals. They cultivated several gifting options and even designed some bespoke pieces for our top-tier options which all really reflected our brand. Historically we'd reserved &Open for our more expensive upper-echelon gifting opportunities, and the fact that they not only provide that, but are expanding into some of the equally important and transactional 'swag' level options is great, and means we can displace other vendors we've had to keep until now. The end-user experience &Open strive for makes sure that your customers are already primed for a delightful experience from the get-go. Such a good brand. Review collected by and hosted on G2.com. What do you dislike about &Open? The top tier bespoke gifting from &Open is unmatched, but runs expensive. It's worth it, but meant it needed to be reserved for key opportunities with your key accounts, with other vendors being required for most other gifting opps. New movement into more cost-effective options means this is less of a bugbear though, and I'm excited to see where this takes them. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? &Open solves a common use case in a really uncommon way. In B2B Saas, there's a normalised distance between you and your customer. Breaking through this digital barrier in any way you can does a lot to humanise your brand and solidify relationships in a way that shows you care about the customer experience. Doing this from scratch is difficult, and working with &Open means you can leverage the minds, hearts and creativity of folks who care as a career. They really take the time to work with you and amplify the brand, care and outcomes in ways you'd be unlikely to achieve on your own. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Francesca C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Francesca C.") FC Francesca C. Small-Business (50 or fewer emp.) 5/15/2023 "A great tool to support employee engagement - and amazing customer support! Highly recommended!" 5/5 What do you like best about &Open? The interface is extremely user friendly (especially after the recent upgrade) and I love how I can send gifts withing just 2 minutes. Also, I believe one of their main USPa is their excellent customer service - it makes the overall experience even more enjoyable. Review collected by and hosted on G2.com. What do you dislike about &Open? I don't think there is any specific downside, the only thing I would imrpove is the gift offer based on price range, I would offer more options at a lower price point. Review collected by and hosted on G2.com. What problems is &Open solving and how is that benefiting you? &Open has helped to optimised staff gitings and has made the overall 'procedure' more efficient. I look after staff engagement and recognition and part of the role is to look after staff giftings - before discovering &Open I used to spend over 10 minutes/ employee when organising giftings. With &Open the time has now dropped to 2 minutes. Another extremely useful feature has been the satisfaction survey, I find this tool very useful and it helps me better understand what the team like and dislike. Review collected by and hosted on G2.com. 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