--- title: "&Open Reviews" meta_title: "&Open Reviews 2026: Details, Pricing, & Features | G2" meta_description: Filter 36 reviews by the users' company size, role or industry to find out how &Open works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 36 scale: '5' date_modified: '2026-08-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # &Open Reviews **Vendor:** AndOpen **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.7/5.0 **Total Reviews:** 36 ## About &Open &Open is a global gifting platform that thoughtfully sources gifts, automates when they’re sent and handles all the logistics from start to finish. Connect with prospects, customers and employees through an all-in-one platform that offers gift curation, campaign design, tracking, automation and integrates with your day to day tech stack to measure ROI. ## &Open Pros & Cons **What users like:** - Users appreciate the **ease of use** of &Open, highlighting its convenient interface for automating gift sending. (2 reviews) - Users appreciate the **easy sending** feature of &Open, enhancing gift automation for large groups effortlessly. (2 reviews) - Users appreciate the **sustainability and ethical focus** of &Open;, enjoying its ease of use and global reach. (1 reviews) - Users appreciate the **automation capabilities** of &Open, simplifying the process of sending gifts to many recipients. (1 reviews) - Users appreciate the **convenient user interface** that simplifies automating gift sending to large groups. (1 reviews) - Ease of Sending (1 reviews) - Users love the **convenient interface** that simplifies automating gift giving to large groups. (1 reviews) - Gifting (1 reviews) - Gifting Options (1 reviews) - Global Shipping (1 reviews) **What users dislike:** - Users find the **lack of upfront shipping fees** makes budgeting for larger campaigns more complicated and unpredictable. (1 reviews) - Users experience significant **delay issues** due to poor logistics and reliance on low-cost carriers for delivery. (1 reviews) - Users experience **delivery delays** due to poor logistics and reliance on low-cost carriers for shipping. (1 reviews) - Users find the **expensive nature** of &Open\>, especially with added shipping fees, complicates budgeting for campaigns. (1 reviews) - Users find the **high shipping costs** can complicate budgeting for larger campaigns, impacting their overall planning. (1 reviews) - Users face **slow delivery** due to poor logistics and reliance on low-cost carriers, causing significant delays. (1 reviews) ## &Open Reviews ### 1. User-Friendly and High-Performing Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Shantanu B. | Data Science Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about &Open?** I like how user-friendly it is, and how well it performs. **What do you dislike about &Open?** There isn’t much I dislike about &open; I just think the UX could be better and a bit more polished. **What problems is &Open solving and how is that benefiting you?** It helps me create customised gifting options, which saves time. ### 2. Makes Gifting Clients or Team Members Really Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Adam T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about &Open?** Easy to use interface and I love that all you need is an email address or that it will generate a link for you. No need to have the recipients delivery address. **What do you dislike about &Open?** The gift selection for Ireland at least is somewhat limited. What they do have is great but maybe a few more options. **What problems is &Open solving and how is that benefiting you?** It takes the pain out of gifting to team members or clients. ### 3. Simple to use and pretty good selection of gifts **Rating:** 4.0/5.0 stars **Reviewed by:** Allen W. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about &Open?** Easy to use, pick a gift, and create a gift link. On demand is a great option for us. **What do you dislike about &Open?** Sometimes uninspiring, eco focused gifts tend to dominate the selection. A little more variety (am sure will come over time) would be great **What problems is &Open solving and how is that benefiting you?** Easy to use, low volume, bespoke gifting ### 4. 1:1's with Jake have been super helpful in getting my visions moving **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about &Open?** Having direct contact with Jake to share my visions/ ideas and to see what &Open can offer Good on offering sustainable brands **What do you dislike about &Open?** Some requests have had a bit of a slow turnaround, sometimes some feedback for alterations on some products take more than two weeks - the execution level of this contradicts with our company that operates with mentality of speed **What problems is &Open solving and how is that benefiting you?** sourcing materials, sustainable products, ### 5. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about &Open?** The quality of the products and the support from the team. **What do you dislike about &Open?** Some products have a very high price, and this limits the choice of using the platform for some HR actions. **What problems is &Open solving and how is that benefiting you?** He streamlines the process of purchasing and sending gifts to employees. They help us by storing our products directly in their warehouses. - [View &Open pricing details and edition comparison](https://www.g2.com/products/open-2023-06-07/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A19%3A43+-0500&secure%5Bsession_id%5D=426bc721-0232-421f-b0f4-e5d93af81bfd&secure%5Btoken%5D=f9c95ca7e6b88dafc221df718a7d0033e9506bef37ae137b219ea0e99e5006f6&format=llm_user) ## &Open Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Warehousing - Procurement - Fulfillment - Inventory Management **Platform Basics** - Gift Status Tracking - Budgeting **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing - Campaign Management - Design Management **Reporting** - Spend - Conversion Rates **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Platform Additional Functionality** - Proof Portal - Budgeting - CRM Integration - Other Integrations - API - Customer Advocacy Integration - Swag Stores **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment - Contact Management - Pipeline Management - Communication Management - Lead Management - Campaign Management **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Mailing Services Integration - Printing Services Integration **Additional Functionality** - Content Delivery - Multi-Channel Communication - Alerts/Notifications - Pipeline Reports - Data Synchronization - Contact Database - Lead Nurturing - AI Copilot - Performance Metrics - Prioritization - Lead Qualification - Marketing Automation - Search/Filter - Content Creation **Additional Functionality** - Mailer Templates - Data Import/Export - Mailing List Purchasing - Delivery Tracking - Event Triggered Actions - AI Copilot - Response Alerts - Generative AI - Mailing List Scrubbing - Reporting/Analytics **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top &Open Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,149 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,380 reviews) - [Tango](https://www.g2.com/products/blackhawk-network-tango/reviews) - 4.7/5.0 (522 reviews)