The G2 on OnPage

OnPage Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of OnPage, appreciating its straightforward setup and flexibility for teams. (47 mentions)

Users value the reliable notification system of OnPage, ensuring timely alerts for critical communications. (19 mentions)

Users appreciate the reliable alert management of OnPage, enabling timely notifications for critical issues. (18 mentions)

Users find OnPage to be intuitive and easy to use, enhancing communication and scheduling within teams. (14 mentions)

Users appreciate the convenience of On-Call Services for seamless communication and efficient management of on-call duties. (14 mentions)

Users appreciate the simple and structured interface of OnPage, making it easy to get started without training. (13 mentions)

Users appreciate the quick and efficient communication features of OnPage, enhancing responsiveness and message management. (9 mentions)

Users report notification issues with loud sounds, delays, and glitches affecting the overall experience. (27 mentions)

Users report sound issues with OnPage, including limited ringtones and excessively loud volume settings. (18 mentions)

Users find the missing features of OnPage, such as limited ringtones and transcription issues, frustrating. (11 mentions)

Users face call issues with OnPage, including persistent alerts and inconvenient messaging that disrupts their workflow. (6 mentions)

Users find the confusion in page handling frustrating, especially with loud alerts and unclear instructions for responding. (6 mentions)

Users experience delays in message and syncing, which can disrupt workflow and hinder overall efficiency. (6 mentions)

Top Pros or Advantages of OnPage

1. Ease of Use

Users value the ease of use of OnPage, appreciating its straightforward setup and flexibility for teams.

See 47 mentions

See Related User Reviews

Michael F.

Small-Business (50 or fewer emp.)

5.0/5

"OnPage exactly what we need"

What do you like about OnPage?

OnPage was simple to setup and startup was straight forward.

Chip F.

Mid-Market (51-1000 emp.)

4.5/5

"Efficient and easy to use"

What do you like about OnPage?

That it is overall simplisitic and easy to use for multiple teams within our organization.

2. Notifications

Users value the reliable notification system of OnPage, ensuring timely alerts for critical communications.

See 19 mentions

See Related User Reviews

marcela c.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about OnPage?

Notification system is great and help immediately to be on top

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use; Works Well; Consistent"

What do you like about OnPage?

Works every time I need it to. Pages me on time and with high alert. Does what its designed to do, and it does it well and consistently. I enjoy tha

3. Alert Management

Users appreciate the reliable alert management of OnPage, enabling timely notifications for critical issues.

See 18 mentions

See Related User Reviews

marcela c.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about OnPage?

Notification system is great and help immediately to be on top

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use; Works Well; Consistent"

What do you like about OnPage?

Works every time I need it to. Pages me on time and with high alert. Does what its designed to do, and it does it well and consistently. I enjoy tha

4. Intuitive

Users find OnPage to be intuitive and easy to use, enhancing communication and scheduling within teams.

See 14 mentions

See Related User Reviews

Martin C.

Small-Business (50 or fewer emp.)

2.5/5

"Very basic. Performs basic functions fine"

What do you like about OnPage?

It's reliable and relatively user friendly

Shannon M.

Small-Business (50 or fewer emp.)

5.0/5

"OnPage"

What do you like about OnPage?

It’s easy to use and receive pages. I like how I can change the volume of my page Notifications. I like being able to see the work schedule in advanc

5. On-Call Services

Users appreciate the convenience of On-Call Services for seamless communication and efficient management of on-call duties.

See 14 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Much better than passing around a shared phone."

What do you like about OnPage?

The fact that this is on my phone allows me not to have to carry around multiple devices, eliminating those frustrations when I am on call... Not havi

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you like about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give m

6. Simple

Users appreciate the simple and structured interface of OnPage, making it easy to get started without training.

See 13 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Lots of room for improvement"

What do you like about OnPage?

It's simple. It does the job with simple communciation.

Stephanie F.

Small-Business (50 or fewer emp.)

5.0/5

"suits the purpose"

What do you like about OnPage?

simple, easy to use, reasonable pricings

7. Communication

Users appreciate the quick and efficient communication features of OnPage, enhancing responsiveness and message management.

See 9 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Lots of room for improvement"

What do you like about OnPage?

It's simple. It does the job with simple communciation.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you like about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give m

Top Cons or Disadvantages of OnPage

1. Notification Issues

Users report notification issues with loud sounds, delays, and glitches affecting the overall experience.

See 27 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"It's adequate"

What do you dislike about OnPage?

Glitchy and depends on Doximity / Amion being up, and their reliability is getting worse. Occasional delays in message delivery. Doesn't display mes

Verified User

Enterprise (> 1000 emp.)

2.5/5

"Needs a better alert sound"

What do you dislike about OnPage?

The alert sound is loud and obnoxious. It would be nice if there were a selection of different sounds to choose from. Also, if you answer a page, b

2. Sound Issues

Users report sound issues with OnPage, including limited ringtones and excessively loud volume settings.

See 18 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent replacement for traditional pager"

What do you dislike about OnPage?

Not enough ring tones, volume and vibration settings

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great App"

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't eve

3. Missing Features

Users find the missing features of OnPage, such as limited ringtones and transcription issues, frustrating.

See 11 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent replacement for traditional pager"

What do you dislike about OnPage?

Not enough ring tones, volume and vibration settings

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Effective and easy to use"

What do you dislike about OnPage?

I feel that the transcription could improve as some of the messages are not transcribed properly.

4. Call Issues

Users face call issues with OnPage, including persistent alerts and inconvenient messaging that disrupts their workflow.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Great App"

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't eve

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Does not work for non-hospitalit call systems"

What do you dislike about OnPage?

No texting or ability to respond. Useless for regular on call calls through a jail system.

5. Confusion

Users find the confusion in page handling frustrating, especially with loud alerts and unclear instructions for responding.

See 6 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Assurance that I can be reached"

What do you dislike about OnPage?

I found the initial registration for a subscription to be a bit confusing, but their support was right there with me to walk me through it. I wish

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Good system with some minor issues"

What do you dislike about OnPage?

The issues, I have encountered are pages that come through for other providers and when getting multiply pages, it's often difficult to hear the voic

6. Delays

Users experience delays in message and syncing, which can disrupt workflow and hinder overall efficiency.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"It's adequate"

What do you dislike about OnPage?

Glitchy and depends on Doximity / Amion being up, and their reliability is getting worse. Occasional delays in message delivery. Doesn't display mes

Kenneth R.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable, Easy to Use Product"

What do you dislike about OnPage?

When logging in for the first time on any given day, a security code is required every time (sent to your email address). While this is a neccessary p

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Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/17/2025

"seems to work well, no complaints."

4/5

What do you like best about OnPage?

The software seems to work well, the interface is easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

default notification noise is horrifying. Review collected by and hosted on G2.com.

Verified User in Banking

Small-Business (50 or fewer emp.)

9/12/2025

"Great product and excellent customer service."

5/5

What do you like best about OnPage?

This met a need that we had for automating some after hours support. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I think the user interface could be a little easier to use. Review collected by and hosted on G2.com.

Samuel S.

Security Consulting Manager

Enterprise (> 1000 emp.)

7/11/2025

"OnPage Incident Alert Management"

5/5

What do you like best about OnPage?

Strong support team helps my team with custom integrations. Very user-friendly interface, and managing the schedules and escalation groups is central and easy. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

OnPage has filled my team's needs quite well! Would love more native integrations, but I've been told that's on the roadmap. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

Thank you for the thoughtful review, Samuel! We're so glad to hear that OnPage has been easy to use and helpful for your team's 24/7 SOC operations. It's great to know our support team has made a difference in helping you build custom integrations and streamline your scheduling workflows.

We appreciate your feedback on native integrations. In fact, we've recently added several new ones, and for even more flexibility, our Public API allows you to build out exactly what your team needs. That said, expanding our native integration library remains a key focus on our roadmap, and input like yours helps guide that growth.

We're grateful to be part of your team's toolkit and look forward to continuing to support your critical operations.

—The OnPage Team

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

9/13/2025

"Great App"

5/5

What do you like best about OnPage?

Easy to read paging system. Like that I am able to forward messages to co-workers. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't ever make sense. I aways have to listen to the voice message which is inconvenient. Review collected by and hosted on G2.com.

Jerrod P.

Cyber Security Specialist Sr

Mid-Market (51-1000 emp.)

4/15/2025

"User and admin friendly, always works"

5/5

What do you like best about OnPage?

The interface is easy to learn and use. When we handoff our on-call to the next person, the process is simple and quick. System ALWAYS works without delay. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I would be nice if there was a way to change the on-call list through the app Review collected by and hosted on G2.com.

Sunil S.

EDW Solution Architect

Small-Business (50 or fewer emp.)

4/14/2025

"One of good tool got paging alert realtime"

4/5

What do you like best about OnPage?

Realtime Messaging is good and can be use with account or using external email Ids Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometime message gets delayed, otherwise it seems to perfect for STERIS implementation. Review collected by and hosted on G2.com.

Lauren R.

CEO

Small-Business (50 or fewer emp.)

4/15/2025

"Works exactly as described... you won't miss another important call/message"

4/5

What do you like best about OnPage?

Just like an old school pager service built into your phone. I love the uncomplicated user interface, and ease of integration into our workflow. We have not needed customer support so can't comment on that but the system seems to work flawlessly Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The price seems a bit high, particularly for small businesses who only need basic features Review collected by and hosted on G2.com.