The G2 on Omnipresent

Omnipresent Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users value the exceptional customer support from Omnipresent, making onboarding smooth and stress-free. (76 mentions)

Users find Omnipresent's support to be helpful and responsive, enhancing their onboarding and overall experience. (76 mentions)

Users find the onboarding process seamless and stress-free, with dedicated support that ensures a smooth start. (59 mentions)

Users value the ease of use of Omnipresent, appreciating hassle-free onboarding and timely payroll management. (52 mentions)

Users value Omnipresent's highly responsive customer support, ensuring seamless communication and efficient service throughout the experience. (49 mentions)

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)

Users frequently experience delays due to unresponsive customer service and complicated partner platforms affecting timely resolutions. (9 mentions)

Users experience poor customer support, facing delays and inconsistencies that hinder effective communication and problem resolution. (9 mentions)

Users experience communication issues with inaccuracies and slow responses affecting overall satisfaction with Omnipresent. (7 mentions)

Users highlight the lack of a mobile app, which complicates document signing and overall user experience. (6 mentions)

Users face challenges with lack of knowledge in customer support, leading to delays and inadequate solutions. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support

Users value the exceptional customer support from Omnipresent, making onboarding smooth and stress-free.

See 76 mentions

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Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful

Users find Omnipresent's support to be helpful and responsive, enhancing their onboarding and overall experience.

See 76 mentions

See Related User Reviews

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding

Users find the onboarding process seamless and stress-free, with dedicated support that ensures a smooth start.

See 59 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

4. Ease of Use

Users value the ease of use of Omnipresent, appreciating hassle-free onboarding and timely payroll management.

See 52 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very convenient and low friction"

What do you like about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding req

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Available and very nice but caotic process"

What do you like about Omnipresent?

They are very present. Easy to reach out

5. Response Time

Users value Omnipresent's highly responsive customer support, ensuring seamless communication and efficient service throughout the experience.

See 49 mentions

See Related User Reviews

Darryl Ross C.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough, detailed onboarding"

What do you like about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expect

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy solutions"

What do you like about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and

6. Easy Setup

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.

See 48 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

Top Cons or Disadvantages of Omnipresent

1. Delays

Users frequently experience delays due to unresponsive customer service and complicated partner platforms affecting timely resolutions.

See 9 mentions

See Related User Reviews

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support

Users experience poor customer support, facing delays and inconsistencies that hinder effective communication and problem resolution.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very fast and good experience"

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer servi

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

3. Communication Issues

Users experience communication issues with inaccuracies and slow responses affecting overall satisfaction with Omnipresent.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you dislike about Omnipresent?

communication is all via email but this is a super minor nitpick

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

4. Lack of Mobile App

Users highlight the lack of a mobile app, which complicates document signing and overall user experience.

See 6 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Smooth and efficient experience"

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified.

5. Lack of Knowledge

Users face challenges with lack of knowledge in customer support, leading to delays and inadequate solutions.

See 5 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Top-Rated Alternatives

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Omnipresent Reviews (226)

G2 reviews are authentic and verified.

Here's how.

Lilit M.

Software Engineer

Mid-Market (51-1000 emp.)

6/9/2025

"As much as I have used the platform, the experience was smooth."

4/5

What do you like best about Omnipresent?

Smooth experience, plain design. The colors are good. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Not applicable. No answer............... Review collected by and hosted on G2.com.

Traci M.

HR Implementation Consultant

Small-Business (50 or fewer emp.)

3/20/2025

"Stormie - Omnipresent Implementation"

5/5

What do you like best about Omnipresent?

Working with Stormie has been wonderful! She is very knowledgeable in her field, professional, and knows how to get things done. We were up against deadlines and several hurdles and she handled them with grace and persistence until we got the job done. Excellent work, Stormie! Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Absolutely nothing. Wonderful integration! Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

4/9/2025

"Omnipresent: the answer to your hiring needs"

5/5

What do you like best about Omnipresent?

The process was overall seamless and fast. Helpful staff. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Progress tracking may be a bit confusing, but nothing to be upset about.

Had a minor issue uploading images, but their staff helped. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/2/2025

"CSM"

4/5

What do you like best about Omnipresent?

They're always customer friendly and have quick response times Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

They are not aware of local worker laws and need to check with their local teams before providing an answer which can take quite awhile. Review collected by and hosted on G2.com.

Georgie A.

DOA / POA / MRO Business Developer

Mid-Market (51-1000 emp.)

11/20/2024

"Very good experience"

5/5

What do you like best about Omnipresent?

reactivity and reliability. I have an answer to my questions very fast. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Nothing bad to say so far. But it seems they have no phone number to call them? Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

Thank you for your kind words, we don't have a single telephone number to reach the team as we are all over the world but you can live-chat us and we always respond in minutes!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

4/30/2025

"Simple payroll system for international businesses"

3.5/5

What do you like best about Omnipresent?

Not to say really, it works. The onboarding was fairly simple. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Nothing really, it did what it says in the tin Review collected by and hosted on G2.com.

antonis k.

Senior Account Manager

Mid-Market (51-1000 emp.)

4/10/2025

"User friendly"

4.5/5

What do you like best about Omnipresent?

That it is very useful and helping employees Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Didn’t find anything negative. They are improving their software daily Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/1/2025

"Software engineer II"

5/5

What do you like best about Omnipresent?

Using omnipresent I was able to land a remote job that otherwise would not be possible Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

As of right now I have yet to encounter any negative interaction Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

4/17/2025

"Very fast and good experience"

4/5

What do you like best about Omnipresent?

The platform is really good and easy to navigate. Also, all the documents very verified really fast. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer service person assigned to me. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

10/3/2024

"Very convenient and low friction"

5/5

What do you like best about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding required to get started working

- Payroll: always paid on time, no need to worry about taxes or accounting like you would as a sole trader / ltd

-Platform: easy to use with all the functionality I need Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Nothing really, it just works. One query took 2 days to resolve, but most of my queries get resolved within a few hours. Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

Thank you for the review! We're really happy to hear the onboarding, payroll, and platform have all been smooth and hassle-free for you. 🙌 Glad we could make things easier! Sorry about that one taking a bit longer to solve - most of the time, we solve things pretty quickly, but we’re always working to be even faster. If you ever need anything, you know where to find us! 😊