The G2 on Omnipresent

Omnipresent Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience. (76 mentions)

Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative. (76 mentions)

Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs. (59 mentions)

Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks. (52 mentions)

Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs. (49 mentions)

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)

Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency. (9 mentions)

Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution. (9 mentions)

Users find the communication issues with local entities to be frustrating, though responses are timely when urgent. (7 mentions)

Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices. (6 mentions)

Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support

Users appreciate the responsive customer service of Omnipresent, enhancing their onboarding and overall experience.

See 76 mentions

See Related User Reviews

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful

Users find Omnipresent's support to be exceptionally helpful, making the onboarding process smooth and collaborative.

See 76 mentions

See Related User Reviews

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding

Users value the quick, intuitive onboarding process and the exceptional support tailored to their unique needs.

See 59 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

4. Ease of Use

Users find the ease of use of Omnipresent invaluable for simplifying global hiring and administrative tasks.

See 52 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very convenient and low friction"

What do you like about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding req

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Available and very nice but caotic process"

What do you like about Omnipresent?

They are very present. Easy to reach out

5. Response Time

Users praise the quick response times of Omnipresent, appreciating the proactive and friendly support for their needs.

See 49 mentions

See Related User Reviews

Darryl Ross C.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough, detailed onboarding"

What do you like about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expect

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy solutions"

What do you like about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and

6. Easy Setup

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.

See 48 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

Top Cons or Disadvantages of Omnipresent

1. Delays

Users often face delays with processes like contract updates and payroll adjustments, impacting overall efficiency.

See 9 mentions

See Related User Reviews

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support

Users face poor customer support due to limited availability and reliance on email, causing delays in issue resolution.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very fast and good experience"

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer servi

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

3. Communication Issues

Users find the communication issues with local entities to be frustrating, though responses are timely when urgent.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you dislike about Omnipresent?

communication is all via email but this is a super minor nitpick

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

4. Lack of Mobile App

Users express concern over the lack of a dedicated mobile app, complicating access and usability on mobile devices.

See 6 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Smooth and efficient experience"

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified.

5. Lack of Knowledge

Users experience a lack of knowledge from customer service, leading to delays and frustrating communication challenges.

See 5 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Top-Rated Alternatives

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Omnipresent Reviews (226)

G2 reviews are authentic and verified.

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Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/13/2024

"Smooth and clear on-boarding processes"

4/5

What do you like best about Omnipresent?

My experience with Omnipresent has been great. It took less than a month to implement their services and transition from our previous vendor and their customer service is exceptional when it comes to on-boarding new employees. We had issues with our previous vendor when it came to calculating the total cost for the employee as we expected the annual gross salary to include all additional payments but it wasn’t the case and with Omnipresent, we had to use this feature several times and a representative always explained to us all the different details and requirements needed for each country and they would help us adjust our costs before on-boarding new employees. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Their billing system was a work-in-progress for the first few months but they kept on improving their platform until it was easy to use from a client perspective. Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

Thank you for sharing your positive experience with Omnipresent! It's great to hear that you found our onboarding processes smooth and clear. We appreciate your feedback on our billing system and are glad to know that it has improved over time.

Ensuring transparency and accuracy in calculating total costs for employees is a top priority for us, and we are delighted that our representatives have been able to assist you effectively in understanding the details and requirements for each country.

If you have any further feedback or need assistance, please do not hesitate to reach out. We are here to support you every step of the way.

Natalia P.

Deep Learning Engineer

Enterprise (> 1000 emp.)

5/6/2025

"Smooth onboarding process"

5/5

What do you like best about Omnipresent?

I like that Gabriela is always ready to help. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I don't know yet, since I've just started. Review collected by and hosted on G2.com.

James S.

Head of Payroll

Small-Business (50 or fewer emp.)

5/2/2025

"Excellent experience, urgent situation handled promptly to prevent error"

5/5

What do you like best about Omnipresent?

The ability to adapt to a last minute change was unexpected so thanks for that Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

No thoughts or comments to pass across here Review collected by and hosted on G2.com.

Brenda M.

junior ai solution consultant

Small-Business (50 or fewer emp.)

4/2/2025

"Good experience"

4.5/5

What do you like best about Omnipresent?

People is always there to answer your doubts Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

The platform doesn’t work very well and it’s slow sometime.

Why don’t we speak in Spanish? Sometime it makes easier the communication. Review collected by and hosted on G2.com.

Valeria M.

Project Planner

Mid-Market (51-1000 emp.)

3/12/2025

"Easy and intuitive platform"

5/5

What do you like best about Omnipresent?

The way to work is easy, the information is clear. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Private information as salary amount, social security number, and bank account shouldn't be on the main page. Suggest to include it in another section Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

1/28/2025

"A helpful solution to our overseas worker requirement"

4/5

What do you like best about Omnipresent?

Omnipresent enabled us to find a solution to our business critical need when an employee requested to work overseas.

The platform is easy to use and there is always help available with any queries.

We will now be exploring the option to integrate with our existing HRIS. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There are of course additional costs to our business related to working with an EOR. In respect of the service however, there is nothing I can think to comment on here. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

6/5/2025

"Good experience"

5/5

What do you like best about Omnipresent?

The simplicity and the fact that everytime something is needed the team always answers very quick Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I have nothing negative to point at the moment Review collected by and hosted on G2.com.

Tom F.

Human Resources Administrator

Small-Business (50 or fewer emp.)

11/13/2024

"Likes and Dislikes of Omnipresent"

5/5

What do you like best about Omnipresent?

One of the best things about the Omnipresent system is its user-friendly, centralised platform that brings all aspects of global employment into one place. The dashboard is set up to give a clear, real-time overview of each employee's onboarding status, payroll, compliance, and benefits, making it much easier for me and managers to track everything across different countries. Instead of juggling multiple tools or platforms, users can rely on Omnipresent as a single source of truth for their international workforce.

Customer Support is also very helpful and is able to assist quickly and effiecently Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Although Omnipresent works hard to manage compliance across multiple countries, some users might find that the platform still has occasional limitations when handling highly specific, region-specific regulations or unique employment norms Review collected by and hosted on G2.com.

Verified User in Consulting

Enterprise (> 1000 emp.)

6/16/2025

"The most efficient hiring I've ever seen"

4.5/5

What do you like best about Omnipresent?

The professionalism, efficiency and kindness of the people who guide you Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

The same documents were sent in two emails several days apart. So I started reading them twice before realising it. Review collected by and hosted on G2.com.