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Omnipresent

By Omnipresent

4.5 out of 5 stars

How would you rate your experience with Omnipresent?

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Omnipresent Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional customer support from Omnipresent, making onboarding smooth and stress-free. (76 mentions)
Users find Omnipresent's support to be helpful and responsive, enhancing their onboarding and overall experience. (76 mentions)
Users find the onboarding process seamless and stress-free, with dedicated support that ensures a smooth start. (59 mentions)
Users value the ease of use of Omnipresent, appreciating hassle-free onboarding and timely payroll management. (52 mentions)
Users value Omnipresent's highly responsive customer support, ensuring seamless communication and efficient service throughout the experience. (49 mentions)
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)
Users frequently experience delays due to unresponsive customer service and complicated partner platforms affecting timely resolutions. (9 mentions)
Users experience poor customer support, facing delays and inconsistencies that hinder effective communication and problem resolution. (9 mentions)
Users experience communication issues with inaccuracies and slow responses affecting overall satisfaction with Omnipresent. (7 mentions)
Users highlight the lack of a mobile app, which complicates document signing and overall user experience. (6 mentions)
Users face challenges with lack of knowledge in customer support, leading to delays and inadequate solutions. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support
Users value the exceptional customer support from Omnipresent, making onboarding smooth and stress-free.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful
Users find Omnipresent's support to be helpful and responsive, enhancing their onboarding and overall experience.
See 76 mentions

See Related User Reviews

Marcel G.
MG

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.
VC

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding
Users find the onboarding process seamless and stress-free, with dedicated support that ensures a smooth start.
See 59 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

4. Ease of Use
Users value the ease of use of Omnipresent, appreciating hassle-free onboarding and timely payroll management.
See 52 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very convenient and low friction"

What do you like about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding req

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Available and very nice but caotic process"

What do you like about Omnipresent?

They are very present. Easy to reach out

5. Response Time
Users value Omnipresent's highly responsive customer support, ensuring seamless communication and efficient service throughout the experience.
See 49 mentions

See Related User Reviews

Darryl Ross C.
DC

Darryl Ross C.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough, detailed onboarding"

What do you like about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expect

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy solutions"

What do you like about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and

6. Easy Setup
Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.
See 48 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

Top Cons or Disadvantages of Omnipresent

1. Delays
Users frequently experience delays due to unresponsive customer service and complicated partner platforms affecting timely resolutions.
See 9 mentions

See Related User Reviews

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support
Users experience poor customer support, facing delays and inconsistencies that hinder effective communication and problem resolution.
See 9 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very fast and good experience"

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer servi

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

3. Communication Issues
Users experience communication issues with inaccuracies and slow responses affecting overall satisfaction with Omnipresent.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you dislike about Omnipresent?

communication is all via email but this is a super minor nitpick

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

4. Lack of Mobile App
Users highlight the lack of a mobile app, which complicates document signing and overall user experience.
See 6 mentions

See Related User Reviews

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Smooth and efficient experience"

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified.

5. Lack of Knowledge
Users face challenges with lack of knowledge in customer support, leading to delays and inadequate solutions.
See 5 mentions

See Related User Reviews

SN

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Brita H.
BH

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Omnipresent Reviews (226)

Reviews

Omnipresent Reviews (226)

4.5
226 reviews
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G2 reviews are authentic and verified.
Verified User in Accounting
CA
Small-Business (50 or fewer emp.)
"From Setup to Payday"
What do you like best about Omnipresent?

What I appreciate most about Omnipresent is how smooth and stress-free the entire employment process has been—even though I’m working remotely from a different country than the company I’m employed by. From the very beginning, everything was clearly communicated, and the onboarding process was straightforward. It felt professional, but also human. I never felt like just another number in a system. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

While the overall experience has been positive, there are a few areas where things could be improved. One of the main challenges is that certain processes—like contract updates, payroll adjustments, or bonus payments—can feel slower than expected. It sometimes feels like there's a bit of a disconnect between Omnipresent and the employer, which can create delays or require repeated follow-ups. Review collected by and hosted on G2.com.

BP
Integration Specialist
Small-Business (50 or fewer emp.)
"Smooth Experience, great service"
What do you like best about Omnipresent?

I was onboarded to a new job through the Omnipresent platform, the process was easy to follow, and everything worked well. They were very proactive in opening a communication channel in case I had any issues and always promptly responded to my queries. It helped me ease the stress of joining a new company Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I don't have any complaints, the process was smooth and I had the support of professionals at each step Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Smooth and efficient experience"
What do you like best about Omnipresent?

The experience was very easy: the process is well explained and it was smooth. Additionally, when I had questions I reached out and they were addressed swiftly by George. I recommend Omnipresent! Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified. Review collected by and hosted on G2.com.

Claudia O.
CO
Geospatial Data Analyst
Small-Business (50 or fewer emp.)
"Very user friendly!"
What do you like best about Omnipresent?

Its user friendliness. As an employee it's good to have everything in one place, and don't have to go through some tedious processes for diferrent stuff, like holidays, expenses, etc. Also, the customer support is great, they reply fast, and they remind you whatever you need to add. It's very reasy to implement. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I have nothing negative to say. The app and the service is great! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Good platform to manage employment process abroad"
What do you like best about Omnipresent?

I moved to Spain recently and was confused about local legislation, "cita"s you need to get everywhere and tons of documents you need to provide from the beginning. Thankfully, my company hired Omnipresent to manage all the processes, and on this platform, I had a clear checklist – step-by-step on what to do and which information to provide to start working in Spain legally. It helped a lot, and the whole process was concluded on time – I started working when it was planned. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Nothing came to my mind – all minor questions I had were answered quickly by the manager, so it was all smooth for me. Review collected by and hosted on G2.com.

MZ
CIO
Mid-Market (51-1000 emp.)
"Great end user experience"
What do you like best about Omnipresent?

Omnipresent manages all aspects regarding employment for any business. For employees, the onboarding is quick and straightforward, through frequent interactions with a responsive support team. Managing employment and expensing is easy. For the employers, setting up a new employee in the target country is also quick and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

While most of the agenda is handled in a modern digital way, some areas could be improved - e.g. UX interface for time off, or payslips (instead of email, they could be displayed in the system instead). Review collected by and hosted on G2.com.

Tom L.
TL
Senior Recruitment Partner
Enterprise (> 1000 emp.)
"Smooth onboarding"
What do you like best about Omnipresent?

I've had the smoothest onboarding experience with Omnipresent with extremely user friendly software and fantastic service from their onboarding team before my new role. The system was easy to use and efficient, and the Omnipresent onboarding coordination and support teams were very responsive, kind and professional to my enquiries. This was one of the very best new job onboarding experiences I've ever had in my 20 years' career. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

There is nothing to dislike, everything was great. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Great team supporting their employeees and associated"
What do you like best about Omnipresent?

Proactivity but specially reactivity. Communications are clear and friendly. No answer to our questions are delayed in any way. They offer some interesting benefits to employees and once again, our contacts and support team is really gentle and professional Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Nothing so far. Why should I? Ok, I'd like putting a face to people who are remote or just interacting via email. Nothing else Review collected by and hosted on G2.com.

Matteo C.
MC
Sensorfact Sales Developer
Enterprise (> 1000 emp.)
"efficient and practical and customer support"
What do you like best about Omnipresent?

It was very simple to use, it took little time to complete the data. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

At certain times, it does not accept files to upload. I would also suggest improving the translation of some terms. Confusion occurs in the paragraph when you have to leave the Social Security number with the contact details of the person to contact in case of emergencies. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Small-Business (50 or fewer emp.)
"Easy solutions"
What do you like best about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and knowledgeable throughout our partnership.

They've helped us navigate international compliance with ease and saved us time on administrative tasks, especially around onboarding and payroll. While no system is perfect, Omnipresent has consistently addressed our questions quickly and professionally.

Overall, it’s been a solid experience and a valuable solution for scaling our global team. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

We have had some problems with regards to the pension system enrolment and the different schemes that exist in the UK but ultimately the team at Omnipresent found a solution that worked for all. Review collected by and hosted on G2.com.

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