The G2 on Omnipresent

Omnipresent Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional customer support from Omnipresent, making onboarding smooth and stress-free. (76 mentions)

Users find Omnipresent's support to be helpful and responsive, enhancing their onboarding and overall experience. (76 mentions)

Users find the onboarding process seamless and stress-free, with dedicated support that ensures a smooth start. (59 mentions)

Users value the ease of use of Omnipresent, appreciating hassle-free onboarding and timely payroll management. (52 mentions)

Users value Omnipresent's highly responsive customer support, ensuring seamless communication and efficient service throughout the experience. (49 mentions)

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process. (48 mentions)

Users frequently experience delays due to unresponsive customer service and complicated partner platforms affecting timely resolutions. (9 mentions)

Users experience poor customer support, facing delays and inconsistencies that hinder effective communication and problem resolution. (9 mentions)

Users experience communication issues with inaccuracies and slow responses affecting overall satisfaction with Omnipresent. (7 mentions)

Users highlight the lack of a mobile app, which complicates document signing and overall user experience. (6 mentions)

Users face challenges with lack of knowledge in customer support, leading to delays and inadequate solutions. (5 mentions)

Top Pros or Advantages of Omnipresent

1. Customer Support

Users value the exceptional customer support from Omnipresent, making onboarding smooth and stress-free.

See 76 mentions

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Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

2. Helpful

Users find Omnipresent's support to be helpful and responsive, enhancing their onboarding and overall experience.

See 76 mentions

See Related User Reviews

Marcel G.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing and easy going contract management"

What do you like about Omnipresent?

I've been hired by Cytora through Omnipresent (EOR) and the experience has been so far so good. I could complete all my information in a web applicati

Valentina C.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect experience"

What do you like about Omnipresent?

Using Omnipresent for my onboarding was great, I was followed by Gaby who is amazing. She is very helpful, kind and available to support in any way po

3. Onboarding

Users find the onboarding process seamless and stress-free, with dedicated support that ensures a smooth start.

See 59 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

4. Ease of Use

Users value the ease of use of Omnipresent, appreciating hassle-free onboarding and timely payroll management.

See 52 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very convenient and low friction"

What do you like about Omnipresent?

- Onboarding: very easy, I was contacted by a member of Omnipresent and had to send a few documents through emails and that was all the onboarding req

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Available and very nice but caotic process"

What do you like about Omnipresent?

They are very present. Easy to reach out

5. Response Time

Users value Omnipresent's highly responsive customer support, ensuring seamless communication and efficient service throughout the experience.

See 49 mentions

See Related User Reviews

Darryl Ross C.

Mid-Market (51-1000 emp.)

5.0/5

"Thorough, detailed onboarding"

What do you like about Omnipresent?

My experience with Omnipresent has been very pleasant. Since there were many teething issues, I understood that some tasks may take longer than expect

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Easy solutions"

What do you like about Omnipresent?

Working with Omnipresent has made managing our global HR and payroll much simpler. Their platform is intuitive, and their team has been responsive and

6. Easy Setup

Users highlight the easy setup of Omnipresent, making implementation and on-boarding a smooth and efficient process.

See 48 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth and hassle-free onboarding experience with outstanding support"

What do you like about Omnipresent?

Omnipresent made my entire onboarding process seamless and stress-free. Their platform is intuitive and easy to navigate, with clear and structured pr

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you like about Omnipresent?

The onboarding process was super quick and smooth. Bug-free platform and very easy to use from a usability point of view. Chat assistance and videos a

Top Cons or Disadvantages of Omnipresent

1. Delays

Users frequently experience delays due to unresponsive customer service and complicated partner platforms affecting timely resolutions.

See 9 mentions

See Related User Reviews

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Comprehensive service and platform"

What do you dislike about Omnipresent?

The deadlines for changes to pay are very early in the month which can cause issues. Some of the partners of Omnipresent have work platforms which a

2. Poor Customer Support

Users experience poor customer support, facing delays and inconsistencies that hinder effective communication and problem resolution.

See 9 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Very fast and good experience"

What do you dislike about Omnipresent?

Well I had customer service support by email but the email was generic, so it's not clear if I'm contacting a generic invoice or to the customer servi

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

3. Communication Issues

Users experience communication issues with inaccuracies and slow responses affecting overall satisfaction with Omnipresent.

See 7 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth process"

What do you dislike about Omnipresent?

communication is all via email but this is a super minor nitpick

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

4. Lack of Mobile App

Users highlight the lack of a mobile app, which complicates document signing and overall user experience.

See 6 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Smooth and efficient experience"

What do you dislike about Omnipresent?

Everything is really easy, the only think I can think of is maybe the mobile version and the flow to sign documents, which could be simplified.

5. Lack of Knowledge

Users face challenges with lack of knowledge in customer support, leading to delays and inadequate solutions.

See 5 mentions

See Related User Reviews

Serika N.

Mid-Market (51-1000 emp.)

1.5/5

"Concept great. Staff friendly. Coms slow. Info inconsistent + inaccurate often. incorrect pay a lot"

What do you dislike about Omnipresent?

Inaccurate information, slow communication, lack of knowledge of Irish law,

Brita H.

Small-Business (50 or fewer emp.)

4.0/5

"My experience working with Omnipresent has been fine."

What do you dislike about Omnipresent?

My customer service rep rarely has the answers and has to reach out to other departments and that delays progress.

Top-Rated Alternatives

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Omnipresent Reviews (226)

G2 reviews are authentic and verified.

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Catarina A.

Junior People and Finance Operations

Small-Business (50 or fewer emp.)

11/27/2024

"The customer supporters are amazing from day 1"

4.5/5

What do you like best about Omnipresent?

Their customer support. Everyone I emailed or met up with was simply amazing, not only super friendly and professional but also always very responsive and helpful. Everything we had questions or setbacks, we felt fully supported (in our case by Gaby and George).The platform itself is also very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

We ended up not experiencing a full cycle with omnipresent because our employee didn't get his visa approved, but from what we experienced I have nothing to dislike. Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

Thank you for your kind words about our customer support team. We are glad to hear that you found our platform user-friendly and that you felt fully supported during your interactions with us. If you need anything in the future, you know where to find us!

Allan K.

Sales Manager - Nordic Region

Small-Business (50 or fewer emp.)

4/1/2025

"Sales Manager"

5/5

What do you like best about Omnipresent?

Omnipresent is quick to help with any questions. They meet the expectations and criteria one has for an employer. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Danish speaking staff would be great, if I should say something. Review collected by and hosted on G2.com.

Emilie J.

Consultant

Small-Business (50 or fewer emp.)

4/7/2025

"Amazing onboarding and attentive team!"

5/5

What do you like best about Omnipresent?

I felt very supported throughout the entire onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

Honesty, haven't found anything I dislike about Omnipresent yet! Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

10/15/2024

"Great communication and prompt reactions"

5/5

What do you like best about Omnipresent?

I am very satisfied with the collaboration with Omnipresent team on employees' onboarding process. I appreciate that the team is responsive and professional and that they take into consideration all the suggestions they receive, paying attention also to the compliance with law. The communication is very nice and polite, without beeing rough and cold. The reactions to our recommendations have always been quick, allowing us to finalise the process on time. We highly recommend them as partners in employees' onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I would appreciate if I would know the country from which Omnipresent's consultants are working, because sometimes the cultural differences have a big impact on the way that we are communicating some informations. Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

Thank you for your positive feedback on our team's communication and prompt reactions. We understand the importance of cultural differences, we are a global team based in over 50 countries and I'd love to hear more about any suggestions you have. Please feel free to reach out to help@omnipresent.com and ask for Anna! We appreciate your recommendation and look forward to continuing to support your employees' onboarding process.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

10/10/2024

"Omnipresent make international hiring much easier for us."

4/5

What do you like best about Omnipresent?

Our account manager Alba is fantastic and is always quick to act on our questions or requests. The recent updated to the Omnipresent dashboard has also made the user experience much more straight forward when it comes to managing our international employees.

I also have to say that the onboarding teams make the process of hiring internationally very smooth, and I'm always impressed by their flexibility when we are working to tight deadlines. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

The local entities can be a bit frustrating to deal with, both for me as a platform admin, but also for our employees too. Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

Thank you for your thoughtful feedback! We're delighted to hear that Alba has been fantastic in addressing your questions and that the recent updates to our dashboard have made managing international employees smoother. We're also proud that our onboarding teams have made hiring internationally a seamless process, especially under tight deadlines.

We understand that dealing with local entities can sometimes be challenging, and we’re continually working to improve that experience for both platform admins and employees. We're happy to support your global hiring efforts and provide the local expertise you need! 🌍

Verified User in Security and Investigations

Small-Business (50 or fewer emp.)

10/16/2024

"Omnipresent wordlwide hiring experience"

3/5

What do you like best about Omnipresent?

Omnipresent makes hiring people in different countries easy. They take care of things like payroll, taxes, and legal requirements, so we don’t have to worry about those details. The platform is simple to use, and the support team is helpful and quick to respond. It’s a great way to manage a global team without too much hassle. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

they are not always the most accurate in communication. Have a rapid change in contact persons. quick changes within the team. Have not experienced any onboarding yet. Curious how this will be. Also - Omnipresent does not offer ready to use integrations. But a lot of integrations with HRIS e.g. are " in the making". But for a long time. Also - Omnipresent offers different administration options but not all al complete. e.g. Employees can enter their holidays but Omnipresent platform does not have a current balance counter which makes it hard to read and requires manual calculations. Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

We appreciate your review and are pleased to hear that Omnipresent is saving you time and money in global hiring and compliance! Our Support team are always happy to help and it's great to hear they've been able to help you with your queries.

We would love to address the issues you've mentioned, if you'd like to discuss this further, please send us an email to help@omnipresent.com and ask for Anna. I will personally ensure any issues are resolved.

We are continuously working to enhance our platform and administration options for a better user experience. The HRIS integrations are in the making and they do take time but we are looking forward to launching these soon!

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

4/3/2025

"Simplicity"

4.5/5

What do you like best about Omnipresent?

Easy to manage the Expenses, Time off and Timesheets. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I miss a feature which records the monthly pay slips. Review collected by and hosted on G2.com.

Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

3/27/2025

"Easy onboarding"

5/5

What do you like best about Omnipresent?

I like that the onboarding process has been easy and that i have gotten fast replies. I also like that i have been able to follow the process online. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I don´t have anything that i dislike at the moment. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/16/2025

"Very straightforward and professional solution"

5/5

What do you like best about Omnipresent?

Very good support in contract processing and highly professional implementation of employment contracts with country-specific requirements. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

I could not determine any until now. Review collected by and hosted on G2.com.

anaxsofia x.

Técnico de recursos humanos

Small-Business (50 or fewer emp.)

10/15/2024

"Very good."

5/5

What do you like best about Omnipresent?

The assistance provided during onboarding and offboarding processes. All parts of these process flow very easily as the colleagues from Omnipresent are very costumed to our way of work. They engage a lot with us and are very helpful when it comes to answering to our queries. Review collected by and hosted on G2.com.

What do you dislike about Omnipresent?

So far, I don't have anything to point out for this field. Review collected by and hosted on G2.com.

Response from Anna Davidson of Omnipresent

edit

Thank you for your positive feedback on our onboarding and offboarding processes. We aim to make these transitions as seamless as possible for our clients!