Omedym Reviews & Product Details

I think it provides a much needed solution to a problem we're all having. How do you get customers to stay engaged? Nurture email campaigns go straight to spam, so Omedym came up with a great solution, creating a tailorable microsite that lets customers engage with material on their own time. Review collected by and hosted on G2.com.

It's still a little clunky to configure the microsites, but that's an easy fix as the tool matures. I don't view this as a long term issue, and look forward to how this till will develop as it ages. Review collected by and hosted on G2.com.

We use Omedym all the time—it’s become an essential part of our sales process. It’s helped us shorten the sales cycle by making it easy for customers to access the content they need, exactly when they need it. Instead of waiting for follow-up calls or one-off demos, they can get answers immediately, which keeps momentum going.

It’s been so impactful that we even created a monthly award for the team member whose content gets the most traffic in Omedym. That’s how much of a difference it’s made for us. It’s not just a tool—it’s a key part of how we sell now. Review collected by and hosted on G2.com.

We would like to use omedym after the sales cycle with the rest of our team so we are all singing off the same sheet of music. some of the content is internal only or only some people should see it so it would be nice to have permissions. Review collected by and hosted on G2.com.

Excited to leverage a service that streamlines educational resources for potential buyers! Sharing videos and documents from one central source has been invaluable in showcasing the value of our solution. The most challenging part of my job? Identifying buyers at the right stage of their buying cycle. Thankfully, Omedym has been crucial in assisting me with this task seamlessly. Integrating it into my sales process has been a game-changer.

The exceptional customer support team deserves a shoutout! Their assistance and proactive approach have been instrumental. They even provide guidance on attachment accuracy, ensuring a smooth customer experience. Review collected by and hosted on G2.com.

Struggling to find time to set up and customize your portal? You're not alone! Many of us face challenges due to busy schedules. Simplifying your selection and streamlining processes can help save time. It's common for older customers to prefer traditional paper copies over online portals.

Previewing the portal can be a hassle, especially when permissions are required. Simplifying this process could greatly improve user experience. Review collected by and hosted on G2.com.

- the viewing data notifications sent to email & phone

- the engagement score Review collected by and hosted on G2.com.

- Only in english (would need a french interface) - or option to select whatever language is preferred

- would like to clone portails vs starting from scratch each time

- when selecting content in the "library" search engine is bad, it doesn't populate results with a word - need the whole title - would also.

- when adding contributors (internal) doesn't populate results with first name or last easily - wonky

- video recording is great, but would be nice if we could add it to the library, not just as a file on the recommended content, easy to delete by mistake

- better integration with previous uploaded files & auto populating titles

- preview as you go/build option would be great vs logging in & email validation Review collected by and hosted on G2.com.

Omedym provides a platform with an updated interface to be able to share content with our clients in an efficient way; in such a way that we can keep track of what they have been reviewing and also offers a good degree of customization for the client, being able to add logos of the client's companies and organizing the information correctly. This increases our added value in negotiations and facilitates the review of the information to customers by allowing them to view all the content that we have been generating in one place. Review collected by and hosted on G2.com.

I would like to be able to add documents in Excel format especially since many times clients ask us for quotes or project delivery plans and the best way to share them is with this kind of formats. It would also be great if we could add the calls we have made with them through our video call platforms (Google Meet, Zoom, Webex, Teams, etc.). Review collected by and hosted on G2.com.

I love sending the portal link to my clients and showing them "Exclusive" content. I use this to upload a personalized video that thanks them for their business and quickly show them how to use the service. There are many preloaded options that my clients love as well. Clients keep coming back to review new services as well! I see these and then reach out to find further opportunities for me as a sales person and builds a deeper relationship with the client. Review collected by and hosted on G2.com.

I have no dislikes with the system at this time. Review collected by and hosted on G2.com.

I leverage Omedym for most sales processes. It is easy to use, and helps build customer engagement with the sales process. Review collected by and hosted on G2.com.

It can be tricky to add clients who are marked as "do not email" outside of the current workarounds. Review collected by and hosted on G2.com.

The interactive capability this tool is able to provide is mind blowing! Giving the prospect free range to explore on their free time is very convinient and beneficial to me as well! This allows questions maybe we didn't remember or get around to in our meeting. Being able to upload pricing is also very helpful and being able to see alerts when they are interacting is very nice! Review collected by and hosted on G2.com.

The only aspect I have an issue with is most likely not a Omedym issue but a salesforce issue instead. When I have a prospect that has opted out of email I cannot send them a portal invite even when they have reengaged in a sales process and are expecting an invite. I have to go through a big process of them giving me permission to unopt out of no email policy. Review collected by and hosted on G2.com.

1) Omedym's responsiveness. When we have a question or an issue, they are quick to come back to us.

2) The product solves a real problem. Sellers need to get lots of information in front of decentrallized buyers who want to interact digitally with us more than they want to interact face-to-face. For buyers who want to buy something but have to convince other internal team members to support the purchase, it gives them a way to advocate for our stuff scalably. It's light years better than email, Dropbox, and the like.

3) In the end, we believe Omedym drives more sales and faster sales cycles. Review collected by and hosted on G2.com.

The challenge with the systems is the content itself. In the end, Omedym relies on us to support it with content. If our content creation or administration lags, so does Omedym. Not sure how to solve that problem, but it's an adoption velocity challenge. Review collected by and hosted on G2.com.

I love the insights that come with the abudance of resources available to my client. Having access to and seeing what the client is clicking on, what resources they are viewing, and how long they've been on the page really gives sellers an advantage in understanding what is important and a priority for their buyers. Such a huge upgrade from traditionally sending files individually. It is easy to imlement for buyers and integrate it into whatever the conversation surrounds. I have also had no issues relating to customer support. Review collected by and hosted on G2.com.

I dislike how easy it is for clients to forget about the portal. If it is top of mind, they are in it often. But it is common that they go into the portal once or twice. and completely forget they have access to it. I wish Omedym sent out reminders about the availability of the portals the buyers have access to, considering it can be personalized for their needs. Review collected by and hosted on G2.com.