# Top 10 NGNCloudComm Alternatives & Competitors **Average Rating:** 4.9/5 **Total Number of Reviews:** 21 Explore the best alternatives to NGNCloudComm for users who need new software features or want to try different solutions. Contact Center Software is a widely used technology, and many people are seeking easy to use, productive software solutions with live chat, session recording, and session summary notes. Other important factors to consider when researching alternatives to NGNCloudComm include customer service and calls. The best overall NGNCloudComm alternative is Five9 Intelligent Cloud Contact Center Platform. Other similar apps like NGNCloudComm are Genesys Cloud CX, Talkdesk, Nextiva, and JustCall. NGNCloudComm alternatives can be found in [Contact Center Software](https://www.g2.com/categories/contact-center) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [VoIP Providers](https://www.g2.com/categories/voip-providers). ## Best Paid & Free Alternatives to NGNCloudComm - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [Nextiva](https://www.g2.com/products/nextiva/reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [UJET](https://www.g2.com/products/ujet/reviews) ## Top 10 Alternatives to NGNCloudComm Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how NGNCloudComm stacks up to the competition, check reviews from current & previous users in industries like Hospital & Health Care, Real Estate, and Libraries, and find the best product for your business. ### 1. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) By Five9 **Average Rating:** 4.1/5 **Total Reviews:** 625 Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ngncloudcomm) **Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:** - [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Five9 Intelligent Cloud Contact Center Platform vs Nextiva](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nextiva) - [Five9 Intelligent Cloud Contact Center Platform vs JustCall](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall) - [Five9 Intelligent Cloud Contact Center Platform vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs NICE CXone](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone) - [Five9 Intelligent Cloud Contact Center Platform vs Aircall](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs LiveAgent](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-liveagent) - [Five9 Intelligent Cloud Contact Center Platform vs UJET](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ujet) ### 2. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,558 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ngncloudcomm) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs Nextiva](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Genesys Cloud CX vs JustCall](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [Genesys Cloud CX vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [Genesys Cloud CX vs NICE CXone](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Genesys Cloud CX vs LiveAgent](https://www.g2.com/compare/genesys-cloud-cx-vs-liveagent) - [Genesys Cloud CX vs UJET](https://www.g2.com/compare/genesys-cloud-cx-vs-ujet) ### 3. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,586 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs Talkdesk](https://www.g2.com/compare/ngncloudcomm-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs Nextiva](https://www.g2.com/compare/nextiva-vs-talkdesk) - [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [Talkdesk vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-talkdesk) - [Talkdesk vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk) - [Talkdesk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-talkdesk) - [Talkdesk vs UJET](https://www.g2.com/compare/talkdesk-vs-ujet) ### 4. [Nextiva](https://www.g2.com/products/nextiva/reviews) By Nextiva **Average Rating:** 4.5/5 **Total Reviews:** 3,622 The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs Nextiva](https://www.g2.com/compare/ngncloudcomm-vs-nextiva) **Compare Nextiva with other alternatives:** - [Nextiva vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nextiva) - [Nextiva vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nextiva) - [Nextiva vs Talkdesk](https://www.g2.com/compare/nextiva-vs-talkdesk) - [Nextiva vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [Nextiva vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [Nextiva vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-nextiva) - [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva) - [Nextiva vs LiveAgent](https://www.g2.com/compare/liveagent-vs-nextiva) - [Nextiva vs UJET](https://www.g2.com/compare/nextiva-vs-ujet) ### 5. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) By Saas Labs **Average Rating:** 4.3/5 **Total Reviews:** 2,394 JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-ngncloudcomm) **Compare JustCall with other alternatives:** - [JustCall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-saas-labs-justcall) - [JustCall vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-saas-labs-justcall) - [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk) - [JustCall vs Nextiva](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva) - [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [JustCall vs NICE CXone](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone) - [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [JustCall vs LiveAgent](https://www.g2.com/compare/saas-labs-justcall-vs-liveagent) - [JustCall vs UJET](https://www.g2.com/compare/saas-labs-justcall-vs-ujet) ### 6. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) By CloudTalk **Average Rating:** 4.4/5 **Total Reviews:** 1,851 CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-ngncloudcomm) **Compare CloudTalk with other alternatives:** - [CloudTalk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/cloudtalk-vs-five9-intelligent-cloud-contact-center-platform) - [CloudTalk vs Genesys Cloud CX](https://www.g2.com/compare/cloudtalk-vs-genesys-cloud-cx) - [CloudTalk vs Talkdesk](https://www.g2.com/compare/cloudtalk-vs-talkdesk) - [CloudTalk vs Nextiva](https://www.g2.com/compare/cloudtalk-vs-nextiva) - [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall) - [CloudTalk vs NICE CXone](https://www.g2.com/compare/cloudtalk-vs-nice-cxone) - [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk) - [CloudTalk vs LiveAgent](https://www.g2.com/compare/cloudtalk-vs-liveagent) - [CloudTalk vs UJET](https://www.g2.com/compare/cloudtalk-vs-ujet) ### 7. [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) By NiCE **Average Rating:** 4.3/5 **Total Reviews:** 1,730 NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs NICE CXone](https://www.g2.com/compare/ngncloudcomm-vs-nice-cxone) **Compare NICE CXone with other alternatives:** - [NICE CXone vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-nice-cxone) - [NICE CXone vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-nice-cxone) - [NICE CXone vs Talkdesk](https://www.g2.com/compare/nice-cxone-vs-talkdesk) - [NICE CXone vs Nextiva](https://www.g2.com/compare/nice-cxone-vs-nextiva) - [NICE CXone vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone) - [NICE CXone vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nice-cxone) - [NICE CXone vs Aircall](https://www.g2.com/compare/aircall-vs-nice-cxone) - [NICE CXone vs LiveAgent](https://www.g2.com/compare/liveagent-vs-nice-cxone) - [NICE CXone vs UJET](https://www.g2.com/compare/nice-cxone-vs-ujet) ### 8. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,644 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs Aircall](https://www.g2.com/compare/aircall-vs-ngncloudcomm) **Compare Aircall with other alternatives:** - [Aircall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) - [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk) - [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva) - [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall) - [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk) - [Aircall vs NICE CXone](https://www.g2.com/compare/aircall-vs-nice-cxone) - [Aircall vs LiveAgent](https://www.g2.com/compare/aircall-vs-liveagent) - [Aircall vs UJET](https://www.g2.com/compare/aircall-vs-ujet) ### 9. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs LiveAgent](https://www.g2.com/compare/liveagent-vs-ngncloudcomm) **Compare LiveAgent with other alternatives:** - [LiveAgent vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-liveagent) - [LiveAgent vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-liveagent) - [LiveAgent vs Talkdesk](https://www.g2.com/compare/liveagent-vs-talkdesk) - [LiveAgent vs Nextiva](https://www.g2.com/compare/liveagent-vs-nextiva) - [LiveAgent vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-liveagent) - [LiveAgent vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-liveagent) - [LiveAgent vs NICE CXone](https://www.g2.com/compare/liveagent-vs-nice-cxone) - [LiveAgent vs Aircall](https://www.g2.com/compare/aircall-vs-liveagent) - [LiveAgent vs UJET](https://www.g2.com/compare/liveagent-vs-ujet) ### 10. [UJET](https://www.g2.com/products/ujet/reviews) By UJET **Average Rating:** 4.7/5 **Total Reviews:** 1,130 UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world. Categories in common with NGNCloudComm: [Contact Center](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci) **Compare:** [NGNCloudComm vs UJET](https://www.g2.com/compare/ngncloudcomm-vs-ujet) **Compare UJET with other alternatives:** - [UJET vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ujet) - [UJET vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ujet) - [UJET vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-ujet) - [UJET vs Nextiva](https://www.g2.com/compare/nextiva-vs-ujet) - [UJET vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-ujet) - [UJET vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-ujet) - [UJET vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-ujet) - [UJET vs Aircall](https://www.g2.com/compare/aircall-vs-ujet) - [UJET vs LiveAgent](https://www.g2.com/compare/liveagent-vs-ujet) ## Explore Articles - [How does JumpCloud manage access to network resources (Wi-Fi, VPN) and infrastructure (servers, cloud VMs)?](https://www.g2.com/discussions/how-does-jumpcloud-manage-access-to-network-resources-wi-fi-vpn-and-infrastructure-servers-cloud-vms) - [What Contact Center AI Observability platforms prevent false negatives in accuracy monitoring that could mask critical AI failures from operations teams?](https://www.g2.com/discussions/what-contact-center-ai-observability-platforms-prevent-false-negatives-in-accuracy-monitoring-that-could-mask-critical-ai-failures-from-operations-teams) - [Best value EDI software for manufacturing](https://www.g2.com/discussions/what-s-the-best-value-edi-software-for-manufacturing) - [Best CDP platforms](https://www.g2.com/discussions/your-top-picks-for-best-customer-data-platforms-in-2025) - [Which background check tools cover international contractor screening from one platform rather than making you stitch together country-specific providers?](https://www.g2.com/discussions/which-background-check-tools-cover-international-contractor-screening-from-one-platform-rather-than-making-you-stitch-together-country-specific-providers ) - [Top ABM analytics tools for enterprise marketing teams](https://www.g2.com/discussions/top-abm-analytics-tools-for-enterprise-marketing-teams) ## Spotlight Categories - [Customer Success Software](https://www.g2.com/categories/customer-success) - [Generative AI Infrastructure Software](https://www.g2.com/categories/generative-ai-infrastructure) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence)