# Top 10 next4biz CSM Alternatives & Competitors **Average Rating:** 4.5/5 **Total Number of Reviews:** 17 Research alternative solutions to next4biz CSM on G2, with real user reviews on competing tools. Help Desk Software is a widely used technology, and many people are seeking high quality, innovative software solutions with automated response, sla management, and attachments/screencasts. Other important factors to consider when researching alternatives to next4biz CSM include features and customization. The best overall next4biz CSM alternative is Freshdesk. Other similar apps like next4biz CSM are LiveAgent, Agentforce Service (formerly Salesforce Service Cloud), Zendesk for Customer Service, and Kustomer. next4biz CSM alternatives can be found in [Help Desk Software](https://www.g2.com/categories/help-desk) but may also be in [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation). ## Best Paid & Free Alternatives to next4biz CSM - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [LiveAgent](https://www.g2.com/products/liveagent/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Kustomer](https://www.g2.com/products/kustomer/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) - [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) - [Front](https://www.g2.com/products/front/reviews) - [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) ## Top 10 Alternatives to next4biz CSM Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how next4biz CSM stacks up to the competition, check reviews from current & previous users in industries like Retail, Banking, and Apparel & Fashion, and find the best product for your business. ### 1. [Freshdesk](https://www.g2.com/products/freshdesk/reviews) By Freshworks **Average Rating:** 4.4/5 **Total Reviews:** 3,752 Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries. Reviewers say compared to next4biz CSM, Freshdesk is: - Better at support - Easier to set up - Easier to admin Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-next4biz-csm) **Compare Freshdesk with other alternatives:** - [Freshdesk vs LiveAgent](https://www.g2.com/compare/freshdesk-vs-liveagent) - [Freshdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Freshdesk vs Zendesk for Customer Service](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Freshdesk vs Kustomer](https://www.g2.com/compare/freshdesk-vs-kustomer) - [Freshdesk vs Zoho Desk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Freshdesk vs ServiceNow Customer Service Management](https://www.g2.com/compare/freshdesk-vs-servicenow-customer-service-management) - [Freshdesk vs Kapture CX](https://www.g2.com/compare/freshdesk-vs-kapture-cx) - [Freshdesk vs Front](https://www.g2.com/compare/freshdesk-vs-front) - [Freshdesk vs Hiver in Gmail](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) ### 2. [LiveAgent](https://www.g2.com/products/liveagent/reviews) By QualityUnit **Average Rating:** 4.5/5 **Total Reviews:** 1,538 LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide. Reviewers say compared to next4biz CSM, LiveAgent is: - Better at support - Easier to admin - Easier to set up Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs LiveAgent](https://www.g2.com/compare/liveagent-vs-next4biz-csm) **Compare LiveAgent with other alternatives:** - [LiveAgent vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-liveagent) - [LiveAgent vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [LiveAgent vs Zendesk for Customer Service](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service) - [LiveAgent vs Kustomer](https://www.g2.com/compare/kustomer-vs-liveagent) - [LiveAgent vs Zoho Desk](https://www.g2.com/compare/liveagent-vs-zoho-desk) - [LiveAgent vs ServiceNow Customer Service Management](https://www.g2.com/compare/liveagent-vs-servicenow-customer-service-management) - [LiveAgent vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-liveagent) - [LiveAgent vs Front](https://www.g2.com/compare/front-vs-liveagent) - [LiveAgent vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent) ### 3. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By Salesforce **Average Rating:** 4.4/5 **Total Reviews:** 7,356 Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Reviewers say compared to next4biz CSM, Agentforce Service (formerly Salesforce Service Cloud) is: - Better at meeting requirements Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-next4biz-csm) **Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:** - [Agentforce Service (formerly Salesforce Service Cloud) vs Freshdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-freshdesk) - [Agentforce Service (formerly Salesforce Service Cloud) vs LiveAgent](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-liveagent) - [Agentforce Service (formerly Salesforce Service Cloud) vs Zendesk for Customer Service](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service) - [Agentforce Service (formerly Salesforce Service Cloud) vs Kustomer](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-kustomer) - [Agentforce Service (formerly Salesforce Service Cloud) vs Zoho Desk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk) - [Agentforce Service (formerly Salesforce Service Cloud) vs ServiceNow Customer Service Management](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-servicenow-customer-service-management) - [Agentforce Service (formerly Salesforce Service Cloud) vs Kapture CX](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-kapture-cx) - [Agentforce Service (formerly Salesforce Service Cloud) vs Front](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front) - [Agentforce Service (formerly Salesforce Service Cloud) vs Hiver in Gmail](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hiver-in-gmail) ### 4. [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) By Zendesk **Average Rating:** 4.3/5 **Total Reviews:** 6,995 Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide. Reviewers say compared to next4biz CSM, Zendesk for Customer Service is: - Better at meeting requirements - Better at support Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-next4biz-csm) **Compare Zendesk for Customer Service with other alternatives:** - [Zendesk for Customer Service vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Kustomer](https://www.g2.com/compare/kustomer-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Zoho Desk](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zendesk for Customer Service vs ServiceNow Customer Service Management](https://www.g2.com/compare/servicenow-customer-service-management-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Front](https://www.g2.com/compare/front-vs-zendesk-for-customer-service) - [Zendesk for Customer Service vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service) ### 5. [Kustomer](https://www.g2.com/products/kustomer/reviews) By Kustomer **Average Rating:** 4.4/5 **Total Reviews:** 558 Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer. Reviewers say compared to next4biz CSM, Kustomer is: - Better at support - Easier to set up - Better at meeting requirements Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service) **Compare:** [next4biz CSM vs Kustomer](https://www.g2.com/compare/kustomer-vs-next4biz-csm) **Compare Kustomer with other alternatives:** - [Kustomer vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-kustomer) - [Kustomer vs LiveAgent](https://www.g2.com/compare/kustomer-vs-liveagent) - [Kustomer vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-kustomer) - [Kustomer vs Zendesk for Customer Service](https://www.g2.com/compare/kustomer-vs-zendesk-for-customer-service) - [Kustomer vs Zoho Desk](https://www.g2.com/compare/kustomer-vs-zoho-desk) - [Kustomer vs ServiceNow Customer Service Management](https://www.g2.com/compare/kustomer-vs-servicenow-customer-service-management) - [Kustomer vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-kustomer) - [Kustomer vs Front](https://www.g2.com/compare/front-vs-kustomer) - [Kustomer vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-kustomer) ### 6. [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) By Zoho **Average Rating:** 4.4/5 **Total Reviews:** 7,768 Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily. Reviewers say compared to next4biz CSM, Zoho Desk is: - Better at meeting requirements Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs Zoho Desk](https://www.g2.com/compare/zoho-desk-vs-next4biz-csm) **Compare Zoho Desk with other alternatives:** - [Zoho Desk vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-zoho-desk) - [Zoho Desk vs LiveAgent](https://www.g2.com/compare/liveagent-vs-zoho-desk) - [Zoho Desk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-zoho-desk) - [Zoho Desk vs Zendesk for Customer Service](https://www.g2.com/compare/zendesk-for-customer-service-vs-zoho-desk) - [Zoho Desk vs Kustomer](https://www.g2.com/compare/kustomer-vs-zoho-desk) - [Zoho Desk vs ServiceNow Customer Service Management](https://www.g2.com/compare/servicenow-customer-service-management-vs-zoho-desk) - [Zoho Desk vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-zoho-desk) - [Zoho Desk vs Front](https://www.g2.com/compare/front-vs-zoho-desk) - [Zoho Desk vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk) ### 7. [ServiceNow Customer Service Management](https://www.g2.com/products/servicenow-customer-service-management/reviews) By ServiceNow **Average Rating:** 4.4/5 **Total Reviews:** 465 ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower customers with AI-powered conversational chat to get answers and take action quickly. Guide customers through personalized action steps across various channels such as chat, portals, and catalogs. Agent Workspace: Provide a single, configurable workspace integrated across channels for a holistic customer view. AI-powered case summaries, guided playbooks, and recommendations make it fast and easy to provide excellent service. Case Management: Seamlessly orchestrate complex customer issues across departments to boost resolution times and customer satisfaction with a unified data model and automated workflows. Knowledge Management: Allow AI Agents to create and share relevant knowledge articles and case summaries quickly with both human agents and customers. Predictive Intelligence: Use AI to anticipate customer needs, automate resolutions, and reduce case volume. Deliver smart, proactive service to achieve value faster. ServiceNow CSM unifies people, processes, and data, ensuring seamless and effective service delivery that leverages AI to enhance customer satisfaction and reduce operational costs. Reviewers say compared to next4biz CSM, ServiceNow Customer Service Management is: - Better at meeting requirements - Better at support - Easier to admin Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs ServiceNow Customer Service Management](https://www.g2.com/compare/servicenow-customer-service-management-vs-next4biz-csm) **Compare ServiceNow Customer Service Management with other alternatives:** - [ServiceNow Customer Service Management vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs LiveAgent](https://www.g2.com/compare/liveagent-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Zendesk for Customer Service](https://www.g2.com/compare/servicenow-customer-service-management-vs-zendesk-for-customer-service) - [ServiceNow Customer Service Management vs Kustomer](https://www.g2.com/compare/kustomer-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Zoho Desk](https://www.g2.com/compare/servicenow-customer-service-management-vs-zoho-desk) - [ServiceNow Customer Service Management vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Front](https://www.g2.com/compare/front-vs-servicenow-customer-service-management) - [ServiceNow Customer Service Management vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-servicenow-customer-service-management) ### 8. [Kapture CX](https://www.g2.com/products/kapture-cx/reviews) By Kapture CX **Average Rating:** 4.5/5 **Total Reviews:** 357 Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface. Reviewers say compared to next4biz CSM, Kapture CX is: - Easier to set up - Better at support - Better at meeting requirements Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs Kapture CX](https://www.g2.com/compare/kapture-cx-vs-next4biz-csm) **Compare Kapture CX with other alternatives:** - [Kapture CX vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-kapture-cx) - [Kapture CX vs LiveAgent](https://www.g2.com/compare/kapture-cx-vs-liveagent) - [Kapture CX vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-kapture-cx) - [Kapture CX vs Zendesk for Customer Service](https://www.g2.com/compare/kapture-cx-vs-zendesk-for-customer-service) - [Kapture CX vs Kustomer](https://www.g2.com/compare/kapture-cx-vs-kustomer) - [Kapture CX vs Zoho Desk](https://www.g2.com/compare/kapture-cx-vs-zoho-desk) - [Kapture CX vs ServiceNow Customer Service Management](https://www.g2.com/compare/kapture-cx-vs-servicenow-customer-service-management) - [Kapture CX vs Front](https://www.g2.com/compare/front-vs-kapture-cx) - [Kapture CX vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-kapture-cx) ### 9. [Front](https://www.g2.com/products/front/reviews) By Front App **Average Rating:** 4.7/5 **Total Reviews:** 2,499 Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email. Reviewers say compared to next4biz CSM, Front is: - Better at support - Easier to set up - Easier to admin Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs Front](https://www.g2.com/compare/front-vs-next4biz-csm) **Compare Front with other alternatives:** - [Front vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-front) - [Front vs LiveAgent](https://www.g2.com/compare/front-vs-liveagent) - [Front vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-front) - [Front vs Zendesk for Customer Service](https://www.g2.com/compare/front-vs-zendesk-for-customer-service) - [Front vs Kustomer](https://www.g2.com/compare/front-vs-kustomer) - [Front vs Zoho Desk](https://www.g2.com/compare/front-vs-zoho-desk) - [Front vs ServiceNow Customer Service Management](https://www.g2.com/compare/front-vs-servicenow-customer-service-management) - [Front vs Kapture CX](https://www.g2.com/compare/front-vs-kapture-cx) - [Front vs Hiver in Gmail](https://www.g2.com/compare/front-vs-hiver-in-gmail) ### 10. [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) By Hiver **Average Rating:** 4.6/5 **Total Reviews:** 1,283 Hiver in Gmail transforms Gmail into a full-fledged helpdesk. Support teams can manage shared inboxes, collaborate on conversations, automate workflows, and use AI to handle requests faster, all without leaving their inbox. Reviewers say compared to next4biz CSM, Hiver in Gmail is: - Better at support - Easier to admin - Easier to set up Categories in common with next4biz CSM: [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms), [Live Chat](https://www.g2.com/categories/live-chat), [Help Desk](https://www.g2.com/categories/help-desk), [Customer Self-Service](https://www.g2.com/categories/customer-self-service), [Complaint Management](https://www.g2.com/categories/complaint-management) **Compare:** [next4biz CSM vs Hiver in Gmail](https://www.g2.com/compare/hiver-in-gmail-vs-next4biz-csm) **Compare Hiver in Gmail with other alternatives:** - [Hiver in Gmail vs Freshdesk](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) - [Hiver in Gmail vs LiveAgent](https://www.g2.com/compare/hiver-in-gmail-vs-liveagent) - [Hiver in Gmail vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-hiver-in-gmail) - [Hiver in Gmail vs Zendesk for Customer Service](https://www.g2.com/compare/hiver-in-gmail-vs-zendesk-for-customer-service) - [Hiver in Gmail vs Kustomer](https://www.g2.com/compare/hiver-in-gmail-vs-kustomer) - [Hiver in Gmail vs Zoho Desk](https://www.g2.com/compare/hiver-in-gmail-vs-zoho-desk) - [Hiver in Gmail vs ServiceNow Customer Service Management](https://www.g2.com/compare/hiver-in-gmail-vs-servicenow-customer-service-management) - [Hiver in Gmail vs Kapture CX](https://www.g2.com/compare/hiver-in-gmail-vs-kapture-cx) - [Hiver in Gmail vs Front](https://www.g2.com/compare/front-vs-hiver-in-gmail) ## Explore Articles - [digital experience companies](https://www.g2.com/discussions/finding-digital-experience-companies-any-experience) - [best cpaas platforms](https://www.g2.com/discussions/in-your-opinion-what-s-the-best-cpaas-platforms) - [What's the top iPaaS for automating software workflows](https://www.g2.com/discussions/what-s-the-top-ipaas-for-automating-software-workflows) - [Best affiliate marketing solution for ecommerce](https://www.g2.com/discussions/best-affiliate-marketing-solution-for-ecommerce) - [top contract management software](https://www.g2.com/discussions/what-are-your-top-contract-management-software-picks-in-2025) - [What is the top-rated incident management software for enterprise IT teams?](https://www.g2.com/discussions/what-is-the-top-rated-incident-management-software-for-enterprise-it-teams) ## Spotlight Categories - [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) - [Sales Compensation Software](https://www.g2.com/categories/sales-compensation) - [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)