Aloha Cloud Reviews & Product Details

What I like best about Aloha Cloud is its rock-solid reliability combined with truly modern cloud flexibility. It gives restaurants enterprise-grade features (advanced reporting, real-time inventory, labor management, online ordering integration) without the headaches of old-school on-premise systems. Everything updates instantly across locations, downtime is basically a non-issue, and the interface is clean and fast for both front- and back-of-house teams. It just works, everywhere, all the time—that rare blend of power and simplicity is what stands out most to me. Review collected by and hosted on G2.com.

Biggest gripe: terrible customer support (slow, hard to reach, especially painful during outages). Add a clunky interface, steep learning curve, and occasional reliability hiccups when internet or integrations fail, and it can feel frustratingly outdated despite the power. Review collected by and hosted on G2.com.

The way the systems works now off a Internet-based system is a great advantage. I no longer have to be at a dedicated station to work on problems. If I have a reliable computer, laptop or tablet, I can work off of that and assist my FOH employees even if I am home or away from the restaurant. My nightly reports are now more in-depth and can be customized to what I need and my financing and accounting departments want. Inventory and P-Mix can be better controlled. In this economy, every dollar counts in restaurants, and I cannot afford to waste anything. Review collected by and hosted on G2.com.

My resort runs off of a few different types of software and getting Aloha to talk to the other programs is still unreliable. There can Banquet and Event checks that do not sync over to the room's software. I do not know if that is a system problem or Aloha trying to get us to make their software exclusive to the resort. New employees need some time to learn everything on the next programs, but I assume that is normal. If there is an Internet outage because of Spectrum, I lose the connections to the cloud and that causes problems with running credit cards and closing checks, Review collected by and hosted on G2.com.

It has many features specially for table service restaurants like menu management, kitchen display, etc. Review collected by and hosted on G2.com.

Some users need initial staff, training, configuration and custom setup to be challenging. Review collected by and hosted on G2.com.

I love how easy Alhoa Cloud is, as well as how friendly customer support is when I have any issues. I enjoy the numerous features this product offers, as I use it frequently. Review collected by and hosted on G2.com.

There's not a lot to dislike about Aloha Cloud, other than the fact that the payment process can be time-consuming, and sometimes the pricing information is not particularly transparent. Review collected by and hosted on G2.com.

Aloha Cloud has such a great interface and is super intuitive/easy to use Review collected by and hosted on G2.com.

I do with Aloha Cloud had a bit more flexibility with third party integrations Review collected by and hosted on G2.com.

It aims to Streamline Operations specifically Restaurant industry and Enhance Customer experience and easy to use. Review collected by and hosted on G2.com.

Some time Onboarding challenges reported Review collected by and hosted on G2.com.

Reporting, offline cridet card sales, stability, POS layout, screen size, ease of changing prices, and easy to navigate Review collected by and hosted on G2.com.

KDS requires extra steps whing ringing in some prodcuts Review collected by and hosted on G2.com.

I am highly impressed by its user friendly interface which makes online and mobile banking a peice of cake for customers and financial institusions. The software easy navigation design enhances the tool's usability and experience. Apart from this, the implemented security features of the tool are also top notch. Review collected by and hosted on G2.com.

While I like most of the things in the tool, one area i think it can be improved is the customization options for financial institutes to meet their specific branding and requirements. Review collected by and hosted on G2.com.

Integration Capabilities, The platform is known for its strong integration capabilities, allowing seamless connections with a wide array of third-party services and internal banking systems. This facilitates a more holistic and efficient digital banking ecosystem. Review collected by and hosted on G2.com.

Feature Limitations: Some users might find that the platform does not offer all the features they need or that new features are slow to be released compared to competitors Review collected by and hosted on G2.com.

Spped and quick connectivity outside the bank. Review collected by and hosted on G2.com.

Support time. The time support team takes to respond. Review collected by and hosted on G2.com.