Nash Reviews & Product Details

NASH's platform stands out for its flexibility and modular design, enabling companies to tailor its features to fit their specific business needs. The NASH team is highly knowledgeable; when you request a feature, they often go further by offering suggestions and insights you might not have considered. They excel at seeing the bigger picture, providing thoughtful recommendations, and developing requested features both quickly and accurately. If any concerns arise, adjustments can be made swiftly. I use this platform daily across a range of volume channels, including oversize, localized, and van deliveries, in conjunction with the NASH driver application/TMS. All the tools are user-friendly and deliver valuable data and insights to support business decisions. NASH's systems are generally plug-and-play, making implementation seamless for us. The only potential challenges are those posed by the limitations of your existing systems. Review collected by and hosted on G2.com.

This limitation stems from our internal company preference to review data through our internal tools, which can result in delays when ingesting NASH's data into our systems for direct, one-to-one comparisons. While the analytics provided by NASH are extremely useful on their own platform, we may still need to do some internal work to facilitate and inform our internal discussions. Review collected by and hosted on G2.com.

I appreciate that Nash is receptive to new features and has a clean UI/UX design. The support from account managers to technical support is great. I like the features for auto assignment, workflows, and API connections, which make it easy to integrate with our systems. The auto assignment allows us to set an automated strategy for job assignments to reduce manual labor and speed up our process. Workflows enable proactive management of jobs by setting notifications into Slack. The API connections allow us to send and receive delivery data and statuses into our homegrown order platform. The initial setup of Nash was quite easy. Review collected by and hosted on G2.com.

Map based tracking would be helpful for a bird's eye view on all deliveries. Review collected by and hosted on G2.com.

I really appreciate Nash for the control it provides over our delivery business. It offers us real-time visibility into all aspects of the delivery process, from pickup at the store to delivery to the customer, which significantly improves our order quality and customer satisfaction. One of the standout features of Nash is its multi-carrier strategy, which allows us to work with several delivery providers, rather than being limited to just one. This flexibility is crucial for our operations. Additionally, the transition to Nash brought much more configurability and control compared to the dashboards we previously used. The platform excels in multi-carrier orchestration, which was a key factor in our decision to switch. Furthermore, the initial setup, although intense, was greatly supported by the Nash team, who did an excellent job of understanding our needs and aligning the integration accordingly, reducing dependencies on our internal teams and speeding up the market deployment. Their proactive approach in suggesting adaptations for seamless integration was extremely beneficial. Review collected by and hosted on G2.com.

The main area that could be improved is setting realistic expectations with customers regarding the level of effort and timeline for delivery service provider onboarding. I found that when we added each delivery service provider, we had to undergo a somewhat rigorous design and architecture discussion, which was unexpected. While I was okay with this process to ensure everything worked properly, having a more realistic timeline would have created a better experience for us as customers. Review collected by and hosted on G2.com.

We love Nash's ease of use, reliability, and flexibility. It has streamlined our delivery operations by centralizing everything on one platform, eliminating the complexities of managing multiple delivery partners. The automated dispatching feature is incredibly valuable, reducing the need for manual intervention and improving efficiency. Real-time tracking gives us the visibility we need to monitor our deliveries accurately, which also helps us address any potential issues promptly. Carrier management tools allow us to connect seamlessly with reliable carriers, ensuring our delivery processes remain smooth and efficient. Integrating Nash with our e-commerce system was straightforward and user-friendly, making the transition from a more fragmented delivery system effortless. The initial setup was simple, and the platform consistently delivers an outstanding experience, which is why we rate it a 10 out of 10. Review collected by and hosted on G2.com.

Nash works really well for us. Review collected by and hosted on G2.com.

I use Nash for our delivery logistics, and it solves a major problem by enabling us to deliver to our customers every day of the week with a high level of convenience. This ability to offer our customers numerous convenient options is a significant advantage that sets Nash apart. Additionally, I really appreciate Nash's willingness to provide custom solutions for us, which demonstrates their flexibility and commitment to addressing our specific needs. These customized solutions make our operations smoother and more efficient. The initial setup of Nash was very easy, which facilitated a quick transition to using the platform without any significant downtime or hurdles. Furthermore, Nash seamlessly plugs into Shopify, which indicates its compatibility and integration capabilities with other essential tools we use. I'm extremely satisfied with the platform, and my confidence in recommending it to others is reflected in my rating of 10 out of 10. The transition from Onfleet to Nash was driven by Nash's ability to contract out deliveries for us, an essential feature that Onfleet lacked. Review collected by and hosted on G2.com.

Nothing in particular Review collected by and hosted on G2.com.

I love how Nash acts as a professional and responsive technology partner that is exceptionally capable, making them likely the best technology partner for us right now. Their expertise is evident, helping us seamlessly integrate orders from clients into our TMS, greatly enhancing our business processes. The analytics and customization services they provide further aid in our operational efficiencies, allowing us to make informed decisions based on insightful data analysis. I especially appreciate their professionalism and prompt responsiveness to our needs, which significantly boosts our confidence in them. Their platform provides robust API compliance support, which is crucial in maintaining seamless communication between my company and our clients. Nash excels in offering superior analytics that helps in performance evaluation, ensuring we meet our goals and maintain our standards. Furthermore, when switching from Cartwheel TMS to Nash TMS, the customization and eagerness they display improve our business processes, particularly in aspects like integrating with restaurant partners for efficient deliveries. The initial setup of Nash was easy due to the assistance from their national representative, who was readily available whenever we had questions. Overall, the experience with Nash has been exceptionally satisfying, earning them a perfect recommendation score of ten out of ten. Review collected by and hosted on G2.com.

I don't think there's anything that doesn't work well for us, but what could be improved is if Nash could add more employees to get customizations done a little bit faster. Review collected by and hosted on G2.com.

Simple delivery automation setup, quote refining, etc. Review collected by and hosted on G2.com.

API and workflow can be confusing compared to the Dashboard UI. Review collected by and hosted on G2.com.

Nash helps us out when we are in a tight spot with deliveries Review collected by and hosted on G2.com.

Sometimes the drivers don't show up, but I don't think that it is Nash's fault. Review collected by and hosted on G2.com.

Nash is easy to use, enables us to accurately track shipment delivery times, and enables us to track shipments and collect their documentation from the beginning of the journey until the end. Nash logs are very valuable, they write down all the information, and we can filter them and find what we are looking for easily. Review collected by and hosted on G2.com.

There are no problems or worries during use, all tools are simple and do not require a lot of time to get used to. Review collected by and hosted on G2.com.

The ability to view previous orders..... Review collected by and hosted on G2.com.

Any issues that require additional help are frustrating due to the run around that is given by nash support. Review collected by and hosted on G2.com.