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Nash

By Nash

4.3 out of 5 stars

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Nash Reviews & Product Details

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Nash Reviews (12)

Reviews

Nash Reviews (12)

4.3
13 reviews

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PS
Operations Manager
Enterprise (> 1000 emp.)
"Flexible, User-Friendly Platform with Outstanding Support"
What do you like best about Nash?

NASH's platform stands out for its flexibility and modular design, enabling companies to tailor its features to fit their specific business needs. The NASH team is highly knowledgeable; when you request a feature, they often go further by offering suggestions and insights you might not have considered. They excel at seeing the bigger picture, providing thoughtful recommendations, and developing requested features both quickly and accurately. If any concerns arise, adjustments can be made swiftly. I use this platform daily across a range of volume channels, including oversize, localized, and van deliveries, in conjunction with the NASH driver application/TMS. All the tools are user-friendly and deliver valuable data and insights to support business decisions. NASH's systems are generally plug-and-play, making implementation seamless for us. The only potential challenges are those posed by the limitations of your existing systems. Review collected by and hosted on G2.com.

What do you dislike about Nash?

This limitation stems from our internal company preference to review data through our internal tools, which can result in delays when ingesting NASH's data into our systems for direct, one-to-one comparisons. While the analytics provided by NASH are extremely useful on their own platform, we may still need to do some internal work to facilitate and inform our internal discussions. Review collected by and hosted on G2.com.

"Multi-Carrier Orchestration With Enhanced Delivery Control"
What do you like best about Nash?

I really appreciate Nash for the control it provides over our delivery business. It offers us real-time visibility into all aspects of the delivery process, from pickup at the store to delivery to the customer, which significantly improves our order quality and customer satisfaction. One of the standout features of Nash is its multi-carrier strategy, which allows us to work with several delivery providers, rather than being limited to just one. This flexibility is crucial for our operations. Additionally, the transition to Nash brought much more configurability and control compared to the dashboards we previously used. The platform excels in multi-carrier orchestration, which was a key factor in our decision to switch. Furthermore, the initial setup, although intense, was greatly supported by the Nash team, who did an excellent job of understanding our needs and aligning the integration accordingly, reducing dependencies on our internal teams and speeding up the market deployment. Their proactive approach in suggesting adaptations for seamless integration was extremely beneficial. Review collected by and hosted on G2.com.

What do you dislike about Nash?

The main area that could be improved is setting realistic expectations with customers regarding the level of effort and timeline for delivery service provider onboarding. I found that when we added each delivery service provider, we had to undergo a somewhat rigorous design and architecture discussion, which was unexpected. While I was okay with this process to ensure everything worked properly, having a more realistic timeline would have created a better experience for us as customers. Review collected by and hosted on G2.com.

Vilena H.
VH
"Streamlined Our Delivery Operations with Ease"
What do you like best about Nash?

We love Nash's ease of use, reliability, and flexibility. It has streamlined our delivery operations by centralizing everything on one platform, eliminating the complexities of managing multiple delivery partners. The automated dispatching feature is incredibly valuable, reducing the need for manual intervention and improving efficiency. Real-time tracking gives us the visibility we need to monitor our deliveries accurately, which also helps us address any potential issues promptly. Carrier management tools allow us to connect seamlessly with reliable carriers, ensuring our delivery processes remain smooth and efficient. Integrating Nash with our e-commerce system was straightforward and user-friendly, making the transition from a more fragmented delivery system effortless. The initial setup was simple, and the platform consistently delivers an outstanding experience, which is why we rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Nash?

Nash works really well for us. Review collected by and hosted on G2.com.

Matt L.
ML
"Elevated Our Delivery Efficiency and Customer Satisfaction"
What do you like best about Nash?

I use Nash for our delivery logistics, and it solves a major problem by enabling us to deliver to our customers every day of the week with a high level of convenience. This ability to offer our customers numerous convenient options is a significant advantage that sets Nash apart. Additionally, I really appreciate Nash's willingness to provide custom solutions for us, which demonstrates their flexibility and commitment to addressing our specific needs. These customized solutions make our operations smoother and more efficient. The initial setup of Nash was very easy, which facilitated a quick transition to using the platform without any significant downtime or hurdles. Furthermore, Nash seamlessly plugs into Shopify, which indicates its compatibility and integration capabilities with other essential tools we use. I'm extremely satisfied with the platform, and my confidence in recommending it to others is reflected in my rating of 10 out of 10. The transition from Onfleet to Nash was driven by Nash's ability to contract out deliveries for us, an essential feature that Onfleet lacked. Review collected by and hosted on G2.com.

What do you dislike about Nash?

Nothing in particular Review collected by and hosted on G2.com.

Heather R.
HR
"Exceptional Tech Partner Elevating Business Processes"
What do you like best about Nash?

I love how Nash acts as a professional and responsive technology partner that is exceptionally capable, making them likely the best technology partner for us right now. Their expertise is evident, helping us seamlessly integrate orders from clients into our TMS, greatly enhancing our business processes. The analytics and customization services they provide further aid in our operational efficiencies, allowing us to make informed decisions based on insightful data analysis. I especially appreciate their professionalism and prompt responsiveness to our needs, which significantly boosts our confidence in them. Their platform provides robust API compliance support, which is crucial in maintaining seamless communication between my company and our clients. Nash excels in offering superior analytics that helps in performance evaluation, ensuring we meet our goals and maintain our standards. Furthermore, when switching from Cartwheel TMS to Nash TMS, the customization and eagerness they display improve our business processes, particularly in aspects like integrating with restaurant partners for efficient deliveries. The initial setup of Nash was easy due to the assistance from their national representative, who was readily available whenever we had questions. Overall, the experience with Nash has been exceptionally satisfying, earning them a perfect recommendation score of ten out of ten. Review collected by and hosted on G2.com.

What do you dislike about Nash?

I don't think there's anything that doesn't work well for us, but what could be improved is if Nash could add more employees to get customizations done a little bit faster. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Effortless Delivery Automation and Intuitive Dashboard"
What do you like best about Nash?

Simple delivery automation setup, quote refining, etc. Review collected by and hosted on G2.com.

What do you dislike about Nash?

API and workflow can be confusing compared to the Dashboard UI. Review collected by and hosted on G2.com.

MA
Electrical Project Engineer
Construction
Small-Business (50 or fewer emp.)
"Necessary to control the supply of materials to the site without complications"
What do you like best about Nash?

Nash is easy to use, enables us to accurately track shipment delivery times, and enables us to track shipments and collect their documentation from the beginning of the journey until the end. Nash logs are very valuable, they write down all the information, and we can filter them and find what we are looking for easily. Review collected by and hosted on G2.com.

What do you dislike about Nash?

There are no problems or worries during use, all tools are simple and do not require a lot of time to get used to. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business (50 or fewer emp.)
"Nash Review"
What do you like best about Nash?

The ability to view previous orders..... Review collected by and hosted on G2.com.

What do you dislike about Nash?

Any issues that require additional help are frustrating due to the run around that is given by nash support. Review collected by and hosted on G2.com.

Akhil S.
AS
Chief Data Scientist
Mid-Market (51-1000 emp.)
"Smart delivery management with Nash!"
What do you like best about Nash?

Nash enabled us to deliver supplies and consignments with ease. We do not need a heavy parcel delivery solution as an IT services company. Instead, we needed a solution to manage our small parcels efficiently and on time. Nash made it possible with same-hour delivery and helped us track our consignments in real time to know the delivery's status. Review collected by and hosted on G2.com.

What do you dislike about Nash?

It's been a while since we have been using Nash, and the performance is excellent compared to our previous vendor solution. All the pain points have been addressed with their all-in-one solution. No dislikes at the moment. Review collected by and hosted on G2.com.

NITIN D.
ND
Research Scientist
Mid-Market (51-1000 emp.)
"Review on NASH software"
What do you like best about Nash?

Its accuracy and better retracement of goods. Its service is also good with respect to feedback we have received from end users. Its tracking system is also marvlolous. Review collected by and hosted on G2.com.

What do you dislike about Nash?

I don't feel anything like that but sometimes feel technical glitch while operating on old windows Review collected by and hosted on G2.com.

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