Nash is the operating platform for last-mile logistics, unifying complex delivery operations into one intelligent system that reduces costs, improves reliability, and gives enterprise merchants, technology platforms, and delivery providers full control from checkout to doorstep. With a single platform, merchants can integrate any order source, manage all deliveries, and intelligently dispatch across internal fleets, 3PLs, or Nash’s network of 1,000+ global providers. Nash powers millions of deliveries annually through AI-driven dispatch, real-time tracking, and autonomous agents that handle customer support and financial reconciliation—transforming logistics from an operational burden into a competitive advantage.
The Nash Platform consists of product modules across pre-purchase, execution, and post-purchase.
Pre-Purchase:
1) Fleet: Fleet streamlines delivery operations—assign drivers, manage shifts and payments, and enable seamless mobile execution.
2) Promise: Promise reduces cart abandonment by displaying accurate, dynamic delivery windows and pricing at checkout. By integrating real-time capacity and inventory data, Promise helps merchants optimize fulfillment costs while giving customers flexible delivery options tailored to their needs.
Execution:
3) Orchestrate: Orchestrate centralizes delivery management across internal fleets and 3PLs in a single platform. By combining a powerful optimization engine, configurable automations, and real-time rebooking, Orchestrate helps merchants maximize reliability, reduce costs, and maintain full visibility and control over every delivery.
Post-Purchase
4) Engage: Engage delivers branded tracking pages, automated customer communications, and feedback collection across all delivery fleets. Merchants can customize every touchpoint with their branding while capturing real-time insights to improve performance and customer satisfaction.
5) Returns: Returns offers post-purchase returns and warranty workflows, creating a seamless delivery-to-return experience. Capture consistent data across the entire order lifecycle and unlocks powerful analytics that help optimize operations.
Nash is trusted by global leaders across retail, grocery, pharmacy, restaurant, convenience, and other industries. Notable brands include Walmart, Coles, Alto Pharmacy, Edible Arrangements, Shopify, Ahold Delhaize, and more.