--- title: myKaarma Reviews meta_title: 'myKaarma Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how myKaarma works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 5 scale: '5' date_modified: '2026-06-04' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # myKaarma Reviews **Vendor:** myKaarma **Category:** [Car Dealer Software](https://www.g2.com/categories/car-dealer) **Average Rating:** 4.9/5.0 **Total Reviews:** 5 ## About myKaarma myKaarma delivers Everything Fixed Ops… In One Place myKaarma is an automotive SaaS platform that delivers Exceptional Customer Interactions for franchise auto dealers that embrace its solutions. Our dealers experience the benefits of using a platform meticulously engineered to communicate with customers at every aspect of the service, repair, and maintenance journey. We provide an organic self-contained system that is easy to use and saves time. It is designed from the customer-in, so it ensures that every interaction with your customers is positive and memorable. The myKaarma end-to-end mKOS platform seamlessly integrates dealer scheduling, communications, payments, pickup and delivery, video MPI, BDC solutions, insightful reporting, and more. It is the first truly unified solution for fixed operations that combines native key applications, deep integrations with both software and DMS providers, and open APIs from which dealers and OEMs can build upon. It is the platform for automotive success. It is, everything fixed ops… in one place.” ## myKaarma Reviews ### 1. Quick to Adapt to Our Needs, Excellent Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about myKaarma?** They adapt quickly to our needs via input, support team is excellent. **What do you dislike about myKaarma?** Overall I have no dislikes, it works great **What problems is myKaarma solving and how is that benefiting you?** Workflow is streamlined and sales have increased along with guest satisfaction. ### 2. Great, Easy to Use Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Geoffrey R. | Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2023 **What do you like best about myKaarma?** One item we struggled with is damage on vehicles. Whether or not it was there. We would do walkarounds with a sheet of paper and there was nothing black and white about the situation if a customer brought up damage. Now, we can play the video for the customer to identify whether damage was there prior to the car being serviced by us. Customer service is also VERY quick to respond to any requests. **What do you dislike about myKaarma?** Occasionally, we have issues of the videos uploading successfully from the phone we are using to the program. If that happens for a customer claiming damage, we no longer have that black and white ability to show the customer if damage took place before servicing their vehicle with us. **What problems is myKaarma solving and how is that benefiting you?** It is saving us a good amount of money as we are not paying out as many damage claims since getting the myKaarma software. The customer sees the video and most times they will pay with no more questions asked. ### 3. VERY WELL PUT TOGETHER **Rating:** 5.0/5.0 stars **Reviewed by:** DONNIE K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about myKaarma?** TEXT AND VIDEO FEATURES ARE GREAT. SYSTEM IS ALWAYS UP AND RUNNING **What do you dislike about myKaarma?** SO FAR SO GOOD. I'VE BEEN USING KARMA FOR ABOUT 6 YEARS AND HAVEN'T HAD ANY ISSUES **What problems is myKaarma solving and how is that benefiting you?** THE SPEED AND THE DATA SAVED IN THE SYSTEM IS A NICE FEATURE ### 4. Text & Call Customers - Without Worry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2018 **What do you like best about myKaarma?** I am able to send text message updates to customers about their vehicles. A lot of people these days prefer a text over a phone call. I am able to communicate with customers via text through a 3rd-party phone number, linked to my computer and my phone. **What do you dislike about myKaarma?** There is nothing I dont like about Kaarma. **Recommendations to others considering myKaarma:** Make sure you make ALL phone calls with Kaarma! It will save you from being in lot lt of trouble one day. **What problems is myKaarma solving and how is that benefiting you?** Recorded lines & texts. If a guest argues that you told them a different price for the service you are charging, you can pull up Kaarma and show them proof. ### 5. Easy to use. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2018 **What do you like best about myKaarma?** The quickness and being able to communicate with customers more conveniently. Having the option to text the customer from a desktop also makes me available for answering phones rather than being tied up on one phone call. I can do much more and accomplish more with this tool. **What do you dislike about myKaarma?** Sometimes messaged may be delayed. And the cost of the phone to is a little high. It is this reason why we may be unable to continue using this particular tool. **What problems is myKaarma solving and how is that benefiting you?** Many. Quicker communication, easier to show customers things on their vehicle by uploading pictures, they can review invoices at their convenience and pay when ready. ## myKaarma Discussions - [What is myKaarma used for?](https://www.g2.com/discussions/what-is-mykaarma-used-for) - [View myKaarma pricing details and edition comparison](https://www.g2.com/products/mykaarma/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-18+10%3A38%3A28+-0500&secure%5Bsession_id%5D=861804fc-3748-4ca9-bae1-e104de11c0e9&secure%5Btoken%5D=20a4dd331e295e60751a9d95c1539d39cae569d98cc447db5bcfbe62103ee2da&format=llm_user) ## myKaarma Integrations - [CDK](https://www.g2.com/products/cdk-global-cdk/reviews) - [Logitrack](https://www.g2.com/products/logitrack/reviews) - [Sunbit](https://www.g2.com/products/sunbit/reviews) ## Top myKaarma Alternatives - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) - 5.0/5.0 (129 reviews) - [CDK](https://www.g2.com/products/cdk/reviews) - 4.0/5.0 (110 reviews) - [VinSolutions Connect CRM](https://www.g2.com/products/vinsolutions-connect-crm/reviews) - 4.2/5.0 (106 reviews)