# MPO Reviews
**Vendor:** MPO  
**Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 6
## About MPO
As a supply chain software company, MPO&#39;s goal is to empower brands and logistics service providers to consistently make perfect orders (on-time and in-full at the lowest possible cost) MPO&#39;s flexible, agile, and optimizing cloud platform ensures its customers drive resilience, sustainability, innovation, and high service levels while maximizing revenue and operational excellence. Platform Capabilities • Supply Chain Visibility &amp; Digital Control Tower • Transportation Management • Omnichannel Order Management &amp; Fulfillment • Returns &amp; Spare Parts Management Manage Supply Chain Complexity MPO’s cloud platform for Multi Party Orchestration empowers organizations that manage complex networks of suppliers, plants, warehouses, and carriers across multiple systems, ERPs, WMSs, and sales channels to drive higher efficiency, revenue, service levels, and customer satisfaction. Continuous Optimization Through embedded intelligence and machine learning, the MPO platform provides real-time, continuous optimization across inventory, orders, and transportation for all inbound, outbound, and reverse flows. • Multi-Level Order Management - Always choose the most cost-effective sourcing and execution options for every order, no matter the service level requirements. • Multi-Tier Inventory Management - Match supply against multi-channel orders, accurately forecast stock, and optimally allocate inventory to B2B, B2C, and DTC orders. • Multi-Service Transport Management - Plan and execute logistics for single- or multi-leg, multi-mode flows, with real-time status updates and in-app corrections management. Flexibility, Agility, &amp; Resilience By connecting disparate systems and creating end-to-end visibility across the supply chain, MPO customers fuel strategic network collaboration and optimize inventory, orders, logistics, and transportation. With intelligent planning and execution, they’re able to mitigate risk, control costs, improve performance, and better adapt to uncertainty and disruption. Planning – Optimize every order with access to the largest carrier network, rate shopping, WMS planning and coordination, and by factoring constraints around delivery, capacity, and transportation. Configure complex omni-channel order flows and returns across all B2B, B2C, and D2C parties, and easily modify and add new flows to accommodate evolving business needs. Execution – Streamline and automate with fast processing speeds, timely milestones, alerts, and in-app exceptions management across all order types (purchase, sales, returns etc.). Handle rush orders cost-effectively by deconsolidating special orders into one or many shipments that are re-optimized. Finance - Gain visibility into cost-to-serve and margins with summary and granular views into all partner costs, beyond transportation, including handling, customs, duties, and warehousing. Robust rate and service agreements provide detailed cost allocation and automated audits ensure accuracy. Analytics - Drive continuous improvements with real-time dashboards and performance monitoring across order fulfillment performance (OTIF), supplier and partner score cards, inventory performance, transportation KPIs, customer service KPIs, and sustainability metrics, such as carbon emissions. Quick-Time-to-Value Bold projects don’t have to cost millions or take years to implement. MPO&#39;s neutral, cloud-based technology supports real-time integration and can typically begin enacting transformative change within weeks. Most companies can expect to generate value within 2-4-months followed by incremental releases for a full rollout, with breakeven in less than one year.




## MPO Reviews
  ### 1. Highly customizable program, good support structure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rik v. | Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about MPO?**

I like that the program has a basic structure that you can customize and expand upon. Customer Support is really helpful and the consultants help to design a perfect solution for your needs.

**What do you dislike about MPO?**

We make use of many customized functions and over time (especially when requirements change)  it can be a bit confusing to determine which processes are affected by new configuration.

**What problems is MPO solving and how is that benefiting you?**

In the past, our business was conducted in excel exclusively. In our business, exceptions are more common than the "norm", which made it difficult to automate our processes. Excel gave us the flexibility to handle our work, but mistakes and inaccuracies were very common. MPO gave us the same flexibility as excel, but prevents most of the issues.

  ### 2. Decent TMS, very configurable, lacking in user experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about MPO?**

The system is very configurable, when you have a challenge regarding configuration, if you can think of a solution you can probably create it. With regards to that it is very flexible.
Performance is quite good if you know how to correctly work with the system.
The system guide is very supportive.

**What do you dislike about MPO?**

We see that you need to be quite knowledgeable to understand the processes correctly and for new users, it takes quite some time to learn the ins and outs of the system.
The system is not flexible in the way that when certain process steps are taken that you can revert it.
Regarding visualization and reporting the system is lacking.

Support from the organization is limited, lead time for issues that need resolving and changes that need implementing can take a long time.

**What problems is MPO solving and how is that benefiting you?**

MPO is supporting in changes that will support our operations, carrier integrations and invoicing so manual work can be limited as much as possible.

  ### 3. Working close with MPO for twenty years

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.)

**Reviewed Date:** July 22, 2022

**What do you like best about MPO?**

As a company: quick and good support on emergency tickets (even if the root cause is not MPO's but ours, as often..) 
As a tool: the support of our business in our geographical environment in Europe, a lot of carriers - not to say all - in multiple countries, customs, B2C instead of FTL from A to B.

**What do you dislike about MPO?**

I understand MPO needs to go forward, but once a process with a customer is established steady and stable no one wants to be confronted with changes in the application. Unfortunately, refactoring has a lot of impacts causing a lot of delays and effort needed to continue as-is.

**What problems is MPO solving and how is that benefiting you?**

MPO isn't solving problems, it supports our solutions as 4  / 3 PL provider. That benefits the whole organization, as well as that of our customer.

  ### 4. It's a pret-a-porter product that can work as a taylor-made solution for our needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Guillermo G. | TMS Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about MPO?**

The MPO experts team know their product very well, and are responsive, flexible and easy to work with. 
They know the industry and how they can help solve the problems of their customers.
They won't hesitate to go the extra mile to add whatever is needed to stand out or just meet our demands.

**What do you dislike about MPO?**

This flexibility comes at a price.
As a client you must take ownership of your processes and implementation, in constant collaboration with MPO to keep your solution healthy at a reasonable cost.

**What problems is MPO solving and how is that benefiting you?**

Transport planning, transport execution, FBAP

  ### 5. MPO suite : Control Tower solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Paul F. | Project Ingeener, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about MPO?**

MPO suite provided us a global management of our flows from planning to execution including invoices. The solution is scalable and agile and allows to adapt to all kinds of business and processes. It is allowing people also to really put some continuous improvements.

**What do you dislike about MPO?**

As the system is "open" and "setupable" , the config is sometimes never ended and can become complex to maintain.

**What problems is MPO solving and how is that benefiting you?**

The system is clearly helpful for the proactive alerts. Based on expected milestones and process monitoring you can clearly point out the fingers on your operations issues.

  ### 6. Kramp - Jan Cornelissen

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.)

**Reviewed Date:** July 20, 2022

**What do you like best about MPO?**

Consultants are highly skilled. Program TMS functions and gives you lots of freedom in set-up

**What do you dislike about MPO?**

Communication lacks and very slow solution on items reported. Would be not so bad if a good planning was presented and stick to the planning!

**What problems is MPO solving and how is that benefiting you?**

TMS solves our insight in the Outbound process and transport cost calculations


## MPO Discussions
  - [What is MPO used for?](https://www.g2.com/discussions/what-is-mpo-used-for)

- [View MPO pricing details and edition comparison](https://www.g2.com/products/mpo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+09%3A57%3A33+-0500&secure%5Bsession_id%5D=b4874f71-29aa-4a45-ab77-5499fede48a5&secure%5Btoken%5D=e202b6c84366ce150057e9bc0faf6ccc1a9116287db3b2f7542b582431b338c2&format=llm_user)

## MPO Features
**Analytics**
- Forecasting - Supply Chain Planning
- Asset Tracking - Supply Chain Planning
- Data Collection - Supply Chain Planning
- Business Reporting - Supply Chain Planning

**Fleet Optimization**
- Load Optimization
- Route Planning
- Carrier Selection
- Tracking

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Visibility**
- Compliance
- Search
- Temperature Alerts
- Shipment Tracking
- Order-Level Visibility
- ETA
- Geofencing

**Integrations**
- E-Commerce
- WMS
- Accounting
- OMS

**Warehouse Management **
- Sales and Operations Planning - Supply Chain Planning
- Production Planning - Supply Chain Planning
- Workforce Management - Supply Chain Planning
- Process Automation - Supply Chain Planning

**Delivery**
- Flows
- Alerts
- Inventory
- Modes

**Visibility**
- Notifications
- ETAs
- In Transit

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Tracking**
- Shipping
- Inventory

**Transportation**
- Modes
- Yard Management
- Freight Invoice
- Planning

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Transactions**
- Exchange
- Approvals
- Refund
- Credit

**Integrations**
- Warehouse management systems
- ERP Systems
- Accounting

**Workflow Automation**
- Rating
- Dispatch and Tender
- Invoice Management
- Digital Document Reconciliation

**Analytics**
- Performance
- Driver performance
- Actionable insights

**Network Management**
- Geographic Optionality
- Automated Onboarding

**Performance**
- Financial Analytics
- KPIs
- Benchmarking

**Platform**
- Data quality
- Languages
- Configurable Notifications

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

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