---
title: Mindbody Reviews
meta_title: 'Mindbody Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 524 reviews by the users' company size, role or industry
  to find out how Mindbody works for a business like yours.
aggregate_rating:
  rating_value: 3.7
  review_count: 524
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Fitness
  url: https://www.g2.com/categories/fitness
---

# Mindbody Reviews
**Vendor:** Playlist  
**Category:** [Gym Management Software](https://www.g2.com/categories/gym-management)  
**Average Rating:** 3.7/5.0  
**Total Reviews:** 524
## About Mindbody
Get an all-in-one business management platform built for fitness, wellness, and beauty businesses. Everything you need to run and grow your business lives in one place. Just a smarter, simpler way to manage your business every day. Grow your clients: The Mindbody app connects you to 3M+ active users who are searching, booking, and buying right now. New clients can discover your business, book a class, and pay. More visibility means more bookings and more revenue. Build a Branded app: Clients can download a branded app from the app stores to book &amp; manage their memberships in a custom booking environment. This add-on service gives you the benefits of a custom app without the hassles or cost of custom development. Fill your schedule: Managing classes and appointments is simple with Mindbody&#39;s scheduling tools, even on the go with the Mindbody Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every touchpoint. Use modern payments: Integrated payment processing is built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently. Stay connected with SmartDesk: Answering questions and increasing bookings, SmartDesk embraces an automation-first customer experience—all while your team is busy working with clients IRL. Make data-driven decisions: With our business reporting, you get metrics and analytics, giving you the power to make real-time adjustments. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best.



## Mindbody Pros & Cons
**What users like:**

- Users enjoy the **ease of use** of Mindbody, particularly for scheduling and automations that enhance client engagement. (54 reviews)
- Users value the **helpful and responsive customer support** of Mindbody, enhancing their overall experience and business efficiency. (37 reviews)
- Users appreciate the **organized system** of Mindbody, enhancing scheduling, client management, and overall operational efficiency. (28 reviews)
- Users find Mindbody to be **extremely user-friendly** , simplifying tasks and enhancing their overall experience effortlessly. (22 reviews)
- Users appreciate the **personable and helpful customer service** of Mindbody, ensuring quick resolution of requests. (21 reviews)
- Scheduling (19 reviews)
- Helpful (18 reviews)
- Users appreciate the **easy navigation of client profiles** , allowing for efficient management and organization of client information. (16 reviews)
- Reporting (16 reviews)
- Setup Ease (16 reviews)

**What users dislike:**

- Users find **poor usability** in Mindbody, facing complexity and challenges with integration, invoicing, and overall experience. (26 reviews)
- Users express frustration over **missing features** , such as lack of responsiveness and difficulty with invoicing and membership management. (24 reviews)
- Users find Mindbody to be **expensive** , especially with significant pricing jumps between services and product offerings. (20 reviews)
- Users experience **feature issues** with Mindbody, including unresponsive AI and cumbersome processes for invoicing and checkout. (20 reviews)
- Users report persistent **app issues** with Mindbody, including crashes, bugs, and poor integration complicating their experience. (16 reviews)
- Users express disappointment in the **lack of features** , noting inefficiency and slow performance that hampers usability. (15 reviews)
- Limited Features (15 reviews)
- Users often face **frequent software bugs** in Mindbody, complicating bookings and customer service, with limited tech support. (14 reviews)
- Payment Issues (13 reviews)
- Users report frequent **technical issues** with Mindbody, citing bugs, downtime, and unreliability that hinder their experience. (13 reviews)

## Mindbody Reviews
  ### 1. MINDBODY is a very easy way to book upcoming events that fill your mind and body with energy! 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Caitlin C. | Nanny, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2019

**What do you like best about Mindbody?**

I love how integrated MINDBODY is! There are so many different companies listed and so many different options to get involved in through this app. 

**What do you dislike about Mindbody?**

I have not yet found anything specific that I don’t like! 

**Recommendations to others considering Mindbody:**

Do it!! I have become so much happier because I am getting out there and taking classes that I LOVE and meeting some great people all thanks to how easy this app makes it. 

**What problems is Mindbody solving and how is that benefiting you?**

I’m able to get involved in activities I love in a very easy way. 

  ### 2. Satisfied 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2019

**What do you like best about Mindbody?**

Mindbody is super user friendly. It’s very easy to navigate around in the app as I check my students in to their yoga classes. I like that there are two versions of the app as well - a simple “student check in” version that is straightforward. And a “business” version.

**What do you dislike about Mindbody?**

I do wish there was an easier way to clock in for those of us working “shifts.” Maybe a button “clock in / clock out” when we’re signed into our own accounts vs signing in under manager and then going to manager tools and then typing in a code. 

**What problems is Mindbody solving and how is that benefiting you?**

It makes it so easy to account for the people who come to our yoga classes and adding services and products to each person’s shopping cart is very straight forward. 

  ### 3. Great scheduling system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nina R. | Receptionist  , Enterprise (> 1000 emp.)

**Reviewed Date:** July 04, 2019

**What do you like best about Mindbody?**

I truly like the ease of use of the product arrangement, particularly the simplified interface. There are many blessing testament structures too, and you can likewise transfer a custom blessing declaration plan. I can see appointments, deals, representative calendars, and so on, and so forth continuously. Likewise, there are numerous reports accessible and various degrees of access for various sorts of workers. The product, and particularly the work area/PC variant of it, is brimming with highlights. 

**What do you dislike about Mindbody?**

It sometimes crashes when we are very busy. 

**Recommendations to others considering Mindbody:**

Set aside the effort to peruse the majority of the alternatives that Booker offers. There are huge amounts of assets inside the product that take into account organizations to be effective. 

**What problems is Mindbody solving and how is that benefiting you?**

We can fulfill the necessities of our clients by right away booking arrangements for them or having them plan themselves on the web. The web based booking usefulness has helped us to amplify business. We can fill arrangements a lot quicker and it enables representatives to see their notes snappier. I have understood that this framework makes arranging plans simple and straight forward.

  ### 4. Mindbody review from 3+ year user

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tomris A. | Communications Intern, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2019

**What do you like best about Mindbody?**

It is very efficient and every possible function exists. There's great customer support, it tracks your earnings well, has easy email marketing functions. Great user experience.

**What do you dislike about Mindbody?**

It is very expensive and the prices keep going up. The basic package started at $75 per month (not including the POS system direct withdrawal every month) and then suddenly went up to $125 per month just for the basic package. That's a 67% increase just like that! And now, in order to add more employees, we have to increase to the next level, which is $240 per month. 

**Recommendations to others considering Mindbody:**

It will make your life a lot easier since it combines all the necessary software into one, however, it is very pricy.

**What problems is Mindbody solving and how is that benefiting you?**

POS system, email marketing, appointment scheduling, income tracking, inventory tracking. It has all of the functions necessary for running a business all in one software. One of the big benefits of the software is that there is always free customer support. Whenever you call in, they solve all of your problems and explain the solution so you understand it for next time. However, sometimes it does take time for them to get back to you. Often times, you call in and leave your name and call back number and they usually call back at any time within thirty to sixty minutes. 

  ### 5. Easy to use software 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about Mindbody?**

Mind body is easy to use and provides tutorials that are useful and concise. It is visually pleasing and is the best program to be efficient in our job. 

**What do you dislike about Mindbody?**

There have been a few glitches that we are with mindbody but we can easily work around them and the mindbody team helps when glitches arise. 

**Recommendations to others considering Mindbody:**

Use the tutorial videos to aid in learning the software. 

**What problems is Mindbody solving and how is that benefiting you?**

Mindbody helps keep track of our members that we care about. It has allowed us to better take care of our clients and members and be efficient in providing the best service to them. 

  ### 6. Helps me schedule yoga classes from both the internet and my phone

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2019

**What do you like best about Mindbody?**

It allows me to book a class on my phone before the class gets full.
Keeps track of all the classes you go to and helps you find new ones.

**What do you dislike about Mindbody?**

There is nothing I dislike about this app. Everything is very convienient. 

**Recommendations to others considering Mindbody:**

I would definitely try it if you go to classes that become really full or if you are trying out new classes for yoga or pilates in your area. 

**What problems is Mindbody solving and how is that benefiting you?**

It allows me to book a class before it gets full so i never miss a class. 

  ### 7. A clear scheduling system to connect all coworkers

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2019

**What do you like best about Mindbody?**

I think the best part about mind body is that you can easily have patients schedule appointments through the system and then confirm them whether on your phone or desktop! 

**What do you dislike about Mindbody?**

I think the “retail” function is not only redundant to the “check out” function, but is much worse/slower at performing.

**What problems is Mindbody solving and how is that benefiting you?**

We schedule urgent care clients through the MB system. I think this is much easier for our on-call workers because it allows workers to “confirm” appointments in app directly for the customers. It also allows us to confirm when customers have arrived or not showed up and to add these notes onto a personal client file- it really keeps things organized!

  ### 8. Does the job, don’t expect much more

**Rating:** 2.5/5.0 stars

**Reviewed by:** arianna c. | Technician , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2019

**What do you like best about Mindbody?**

i do like that mind body has both mobile and desktop versions, the mobile app is much more convenient than desktop site

**What do you dislike about Mindbody?**

too many bugs, customer service help is great, please use them if you need help but i found myself calling a lot so a more user friendly platform would be beneficial 

**Recommendations to others considering Mindbody:**

use amazing customer support or FAQ page if necessary 

**What problems is Mindbody solving and how is that benefiting you?**

mind body does the job of making/ scheduling appointments and taking payment. that’s about it. 

  ### 9. Extensive Health and Wellness CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Stephanie W. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 02, 2019

**What do you like best about Mindbody?**

MindBody has a LOT of features, if you know how to use them. It allows you to track where clients are in their journey with your business, allows tracking of sales, gives revenue projections, and has built-in rewards programs and email/text reminders. In addition, there are a lot of companies that sync with MindBody - giving you even more options. 

**What do you dislike about Mindbody?**

MindBody can tend to have quite a few technical issues or glitches that can sometimes impact our business. I also would like it to have more abilities for analyzing the demographics of clients in our system - which would help us identify better marketing strategies. 

**Recommendations to others considering Mindbody:**

Read through all of the tutorials. MindBody has an extensive Help section, which has answered any question I've ever had. 

**What problems is Mindbody solving and how is that benefiting you?**

MindBody is a complete CRM. It stores all of our client info, contact logs, and account management. It is also our point-of-sale. 

  ### 10. Why do they want such high level permissions???

**Rating:** 0.0/5.0 stars

**Reviewed by:** Stuart G. | Senior Fullstack Dev, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2019

**What do you like best about Mindbody?**

I don't trust this software and wonder why they are requesting such high level permissions???

**What do you dislike about Mindbody?**

I am a customer of a business that is using MindBody and HireFredericks.  Unfortunately I've just been given the choice of either:
1. Confirming my mobile number (which I'm happy to do) but this requires I authenticate with my google account and grant HireFredericks the ability to add/edit/update/delete all my contacts and all my calendars!!! WTF?!?
2. Being unable to use the waitlist functionality :-(

**What problems is Mindbody solving and how is that benefiting you?**

I don't trust the software and wonder why it is requesting such high level permissions???

  ### 11. Has its issues and not the most user friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2019

**What do you like best about Mindbody?**

For me, I liked being able to have the booker app on my phone. This allowed me to check how the next day was going to be without having to get out my big computer. 

**What do you dislike about Mindbody?**

I disliked how unreliable the whole booker system is. The phone app would only work half the time and on multiple occasions the entire system was down with no notice from booker. My therapists also had issues with only receiving notifications about their appointments half of the time. The system is also not user friendly at all. There are so many steps to do a simple task that should really only take one to two steps. It makes it very difficult to teach new people because there is so much to remember. 

**What problems is Mindbody solving and how is that benefiting you?**

With booker, we have solved the problem of people not being able to make appointments when the spa is closed. We have seen an increase in appointments since giving the option of booking online at the clients convenience. 

  ### 12. Good software that could be better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alisa G. | Creative Consultant/Chef Expert, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2020

**What do you like best about Mindbody?**

Easy to search in different areas as I travel

**What do you dislike about Mindbody?**

App and web based program do not play nice together.

**What problems is Mindbody solving and how is that benefiting you?**

Multiple logins for each client but only one app login

  ### 13. MindBody makes it all happen. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about Mindbody?**

This software is so useful because it allows me to manage clients efficiently and easily. It allows me to also keep detailed records of all sales. 

**What do you dislike about Mindbody?**

I dislike the lack of features available on the mobile app. E.g. clocking in/out. 

**Recommendations to others considering Mindbody:**

Be patient. The interface can be a lot to handle at first. But it’s worth it! Will definitely help you in the long run. 

**What problems is Mindbody solving and how is that benefiting you?**

We are learning how to keep track of notes on our clients so that we can help them in the future during future workouts. 

  ### 14. Somewhat hard to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2019

**What do you like best about Mindbody?**

I like best that it has many features that are convenient to the running and scheduling of the business. 

**What do you dislike about Mindbody?**

I dislike that it's not always intuitive. It's hard to find things and the location doesn't always make sense. I also dislike that the app is so different from the website it's hard to transfer between the two.

**What problems is Mindbody solving and how is that benefiting you?**

I schedule my classes through them and can keep track of attendance and scheduling.

  ### 15. Useful, intuitive app that is easy to use and has great customer service.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2020

**What do you like best about Mindbody?**

Easy to use, intuitive, and simple to navigate. For both personal trainers and customers. Functional and streamlined interface. Customer service.

**What do you dislike about Mindbody?**

Sometimes buggy, and expensive monthly cost.

**Recommendations to others considering Mindbody:**

Definitely consider using as it is as complete a software package as you can get for aiding in your business's effectiveness and organization. The staff loved it.

**What problems is Mindbody solving and how is that benefiting you?**

Flexible scheduling and ease of booking for customers.

  ### 16. Nice Business Management Software for Spas & Salons

**Rating:** 3.0/5.0 stars

**Reviewed by:** Alexandra E. | Freelance Writer, Researcher, Photographer & Social Media Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2019

**What do you like best about Mindbody?**

I like that MINDBODY helps streamline several functions for health and wellness businesses such as services, pricing and sending marketing materials. I use it to create and send newsletters for a meditation business. 

**What do you dislike about Mindbody?**

We had some issues importing the contacts and with using the scheduling function for the newsletter tab. One time we scheduled a newsletter and it reverted back to drafts instead. But mostly the newsletter tab is easy to design newsletters, personalize them and send to all or certain lists of contacts. 

**Recommendations to others considering Mindbody:**

Be sure to use the newsletter function in the marketing tab. It's easy to create and send newsletters to your audience. 

**What problems is Mindbody solving and how is that benefiting you?**

It helps streamline several functions for the business such as offering a place for clients to book classes and a way to create and send newsletters. It's also nice that their customer service replies within 24 hours to email inquiries. 

  ### 17. Great customer service, from the 90s 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2019

**What do you like best about Mindbody?**

The customer service. They try to give you everything and so I’ve even had people from MindBody calling me and telling me how to update my website and integrate their software in my first year of business. 

**What do you dislike about Mindbody?**

It’s a little sticky. It’s def a product from the 90s (it even looks like it) and you’ll have to wait for the whole page to reload quite often. 

**Recommendations to others considering Mindbody:**

Make sure to take a tutorial! 

**What problems is Mindbody solving and how is that benefiting you?**

There is a large network of people already using the MindBody app, and this is great for marketing. I’ve tried other biking software but the fact that I can call and talk to a MindBody person is why I stick with it. 

  ### 18. Flexible health and wellness CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connie R. | Ms, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about Mindbody?**

It enables you to follow where customers are in their voyage with your business, permits following of offers, gives income projections, and has worked in remunerations projects and email/content updates. I additionally like how the Live Chat is so useful. Actually, the Mind-Body Live Chat has helped me to such an extent. Whenever I had questions. the live talk was there to help me.

**What do you dislike about Mindbody?**

Nothing but mindbody could make a split screen choice so we can see two pages on the double, utilizing one sign in without utilizing two mindbody logins to run it.

**Recommendations to others considering Mindbody:**

I would prescribe this item to all wellbeing, health, and wellness clients for class planning, rub booking, notwithstanding date-books for exercise authorities and fitness coaches.

**What problems is Mindbody solving and how is that benefiting you?**

It makes expenses and monitoring your pay simple. It likewise enables me to interface with my customers, by getting to their data across the board place. Makes planning a breeze. Overseeing interest is likewise a significant component. Classes that are continually in need to a shortlist implies including an extra class with a similar schedule opening could be beneficial. Not any more hunting down paper records, and workers realize what number of administrations we've done as such we comprehend what's in store on payday.

  ### 19. MINDBODY great fitness software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucy G. | Kung Fu Instructor, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about Mindbody?**

Since there is no extremely utilitarian I option in contrast to MINDBODY, it is by all accounts the product that all send this studios use. I trust it is less productive for Jim and different wellbeing administrations, yet for yoga it is advantageous on the grounds that you don't need to gain proficiency with another stage between studios. It is anything but difficult to utilize untidy business and buyer confronting requested to see his calendars, look at customers, and even change subtleties.

**What do you dislike about Mindbody?**

it's a great software, Honestly, I can't think of much I don't like about MINDBODY.

**Recommendations to others considering Mindbody:**

Draw in with them, figure out how to completely use this incredible programming, after min. a half year use, agree to accept a MINDBODY University Session, you'll figure out how to utilize the product better, yet how to maintain your business better. With demonstrated methodologies, modern information examination and statistical surveying.

**What problems is Mindbody solving and how is that benefiting you?**

As A Kung Fu instructor, are you got up to check understudies in for classes, and it's their records, and audit my own representative information, for example, classes time, our own works, and salary Garner. It makes duties and monitoring your salary simple. It likewise enables me to interface with my customers, by getting to their data across the board place.

  ### 20. MindBody - Cycling Studio

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2019

**What do you like best about Mindbody?**

MindBody provides a platform for us to sell and manage our business on both the employee and client side. 

**What do you dislike about Mindbody?**

Recently, MindBody has been having issues and merging our client accounts. It has been deleting clients and merging their information with others, so our clients classes are being booked and used even though they do not want them to be. When we search for the actual client, it seems as though their information has been shuffled into another person's account, allowing them to use those classes and make purchases that are not theirs to make. MindBody is also not very compatible with other systems such as ClassPass and Fitmetrix. As a user (for other fitness studios) I do not like that you cannot have one MindBody account that manages all of your memberships, instead I have to create a new "account" for that specific studio. 

**What problems is Mindbody solving and how is that benefiting you?**

I would not say that we are solving any business problems by using MindBody, but MindBody gives our clients a way to secure their spot in class and it gives us a way to track sales, class attendance, and pay. 

  ### 21. Ease of use makes it worth it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Mindbody?**

It's easy to schedule clients for appointments.  I love the profile feature that let's you make notes of what client's like/dislike, any allergic reactions to products, and anything that they request for a new appointment.

**What do you dislike about Mindbody?**

Sometimes Booker goes down.  It is really hard when the application goes down and we have lots of clients in the spa. 

**What problems is Mindbody solving and how is that benefiting you?**

Organization.  Keeping clients and staff organized is a huge benefit to using Booker.  Everything is right there at your fingertips.  Service providers have a tablet that they carry with them that shows them the clients profile privately.  It really helps.

  ### 22. If you use MindBody with this, don't bother!

**Rating:** 0.0/5.0 stars

**Reviewed by:** Jane G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2019

**What do you like best about Mindbody?**

The best part of this software are the support people, they try to bend backwards to help you, unfortunately their hands are completely tied as this software doesn't have basic features that MailChimp and other have had for at least a decade!

**What do you dislike about Mindbody?**

1. There is very little to no integration with MindBody (unlike what the sales rep will tell you)
2. There are MANY duplicate features with MindBody that do no merge, and in the end you end up either contacting your client twice for the same information, or have to manually re-enter date. For example, referrals. Frederick has its own referral program, and MindBody has its own referral program, so if Frederick sends out a text to ask your clients to refer someone, when they come in to refer their friend, you have to manually set up that referral relationship in MindBody so that the original client gets the referral points you assign.
3. The reviews that Frederick asks for again do not translate to anywhere except Frederick. So if you want a MindBody review, your client has to write the MindBody review in the app, and then they will also receive a Frederick text to review...and then on top of that, if you want  a google review or facebook review you AGAIN have to ask your client for that separately. The only thing Frederick does is asks the client if they want to be taken to your Google page to share a review, but the review your client already spent time giving you does not show up ANYWHERE. You can add a string of code to your website to show the Frederick reviews, but no one trusts website reviews! People want to see impartial reviews on Google where you can't unpublish the bad ones. This is a HUGE nuisance! 


**Recommendations to others considering Mindbody:**

Please read my review, if you're looking to be able to do basic things like have the ability to set up your own email templates, the ability to change font (how is this not possible???), the ability to set up a drip campaign based on the customers actions - i.e. opened, not opened, clicked, not clicked, etc...this is not available on Frederick. You have to use their SmartLists that they set up for you, but none of these are based on customer actions from the campaigns you set up, they are all based on past visits to your location or sales. Frederick is at least 10 years behind other software, some of which is free (MailChimp).

**What problems is Mindbody solving and how is that benefiting you?**

Overall, the only benefit I see to this is the ability to send messages/promotions to your customers via text. Other than that, the rest of the software is a complete nightmare. It is missing basic features that are FREE with MailChimp or other software like the ability to set up your own email templates, the ability to change font (how is this not possible???), the ability to set up a drip campaign based on the customers actions - i.e. opened, not opened, clicked, not clicked, etc...this is not available on Frederick. You have to use their SmartLists that they set up for you, but none of these are based on customer actions from the campaigns you set up, they are all based on past visits to your location or sales.

The reporting is all messed up and when I opened a ticket with them, I was told they would look into it and find out why its showing that one phone number called my business 28 times in one minute...never heard back from them. Although customer support is great, I feel bad for the people on the phone because their hands are tied, the answer I heard most of the time was "we are working on that."


  ### 23. Great software? Always improving 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2019

**What do you like best about Mindbody?**

I like that mindbody has built-in tools for client acquisition; a lot of gym softwares dont. 

**What do you dislike about Mindbody?**

I wish there were more available integrations and more advanced branded web tools to work with your branding. 

**What problems is Mindbody solving and how is that benefiting you?**

We can acquire customers better and integrate with more software for client acquisition and retention. 

  ### 24. amazing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** xinyi s. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 03, 2019

**What do you like best about Mindbody?**

mindbody is fairly efficient, nothing major to complain about 

**What do you dislike about Mindbody?**

Not alot of customer support, i've emailed customer support a few times and got no response 

**What problems is Mindbody solving and how is that benefiting you?**

it has allowed for easy access to scheduling classes, integrates perfectly with the app, both on apple and andriod

  ### 25. Saves time with appointments/payments but definitely not perfect 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jules C. | Great for sharing videos, but there is a limit to how much you can store, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2018

**What do you like best about Mindbody?**

It automates a lot of tasks that would otherwise be very time consuming 

**What do you dislike about Mindbody?**

There are regular disruptions, customer support is not readily available when needed as they have a high volume of clients constantly needing support, not all support staff are equally well versed with the software.

**Recommendations to others considering Mindbody:**

It does save time generally Ute it seems they are growing too fast for what they can keep up with. Quality of software suffers, LONG wait times with customer support and they are very high priced.

**What problems is Mindbody solving and how is that benefiting you?**

Collecting payments, clients creating profiles and scheduling online, ability to offer products and services through an online store

  ### 26. MINDBODY HAS NO INTEGRITY - THEY ONLY CARE ABOUT PROFITS

**Rating:** 0.0/5.0 stars

**Reviewed by:** CRAIG  I. | OWNER, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2019

**What do you like best about Mindbody?**

Nothing. I WOULD NOT RECOMMEND MINDBODY TO ANYONE.

**What do you dislike about Mindbody?**

When I started with Mind Body, I was totally impressed with them. It cost me $75/month and it had great features and their staff really helped me get everything set up. HOWEVER... in the past 2 years, they continued to increase costs while reducing functionality and they did not Grandfather in any of their original clients in at the lower prices.

So now, I would have to pay $195 for the same functionality I had at $75/month. OR.... Pay $125/month for SUBSTANTIALLY less functionality. I think they feel they can do this because most people don't want to go through the hassle of switching their software.

They are a total rip off now. They care nothing about their customers and only care about profits. It sickens me to see how companies like MINDBODY just screw over small businesses and care nothing about client relations. There is no doubt in my mind that this philosophy will come around and have a negative impact on their bottom line over time.

I just switched over to Vagaro, and I will only be paying $60/month. It was a pain to switch over - I'm not gonna lie, but it will be well worth it for my small business. They don't offer all of the same functionality, but they do offer some great things that MINDBODY doesn't so in my opinion it's a even switch over.





**Recommendations to others considering Mindbody:**

DO NOT USE MINDBODY. ONCE YOU ARE A CUSTOMER, THEY WILL KEEP RAISING PRICES ON YOU WHILE TAKING AWAY FUNCTIONALITY.

**What problems is Mindbody solving and how is that benefiting you?**

The only benefit I realized over time was a BIGGER BILL. Not the kind of benefit I need for my small business.

  ### 27. One stop shop

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2019

**What do you like best about Mindbody?**

Clean UX, easy to find studios, easy to book

**What do you dislike about Mindbody?**

Would love to use it for more wellness services (massage, hair, acupuncture) in the future as you build up that portion of the business/site

**What problems is Mindbody solving and how is that benefiting you?**

If I know a specific time, studio, or instructor that I want to book, MINDBODY is great for that. I also like having all my bookings on one app

  ### 28. Without a doubt, the most seamless user experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 04, 2019

**What do you like best about Mindbody?**

Intuitive user interface, clearly lots of attention paid to visual appear, navigation and ease of use.  Updates are not too frequent but always powerful.

**What do you dislike about Mindbody?**

Out of the box solution.  So common in the industry, users love the continuity across gyms.

**Recommendations to others considering Mindbody:**

Dont think twice; you won't look back.  Keep the main thing the main thing; keep your focus on what you do best while allowing MINDBODY to let you shine in tech.  You are a rock star in your area of expertise, let them be theirs and leverage what they do best for YOU!

**What problems is Mindbody solving and how is that benefiting you?**

Giving users the connected experience they need 

  ### 29. Easy to use, great exposure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Casey M. | Studio Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Mindbody?**

MindBody has been a great resource for our studio by giving us exposure and connecting us to clients!

**What do you dislike about Mindbody?**

I would like to be able to process more things through the app - for example, rent shoes when signing up for class instead of having to process in  person.

**What problems is Mindbody solving and how is that benefiting you?**

Connecting to clients

  ### 30. When it’s good it’s great, when it’s bad it’s awful

**Rating:** 3.0/5.0 stars

**Reviewed by:** Shelby Jaron B. | Front Desk Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2019

**What do you like best about Mindbody?**

Clean layout, ease of use, quick to understand and you can see everything you need at once.

**What do you dislike about Mindbody?**

Booker does not process our memberships on time like we ask and it frequently deletes inventory from our system.

**Recommendations to others considering Mindbody:**

Have patience they’re working out the kinks 

**What problems is Mindbody solving and how is that benefiting you?**

We are able to fill appointments much faster and it allows employees to see their notes quicker.

  ### 31. gets the job done

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Mindbody?**

the ability to book services and purchase products myself, as a business owner it allows me to compare my sales from previous years.

**What do you dislike about Mindbody?**

As a language school owner sometimes is difficult to use some features for my business. Ex: I;d like to start getting some donations from students to offer a scholarships and the software does not allow me to do it. I would also like that my teachers can call clients without sharing their information. 

**What problems is Mindbody solving and how is that benefiting you?**

I have enjoyed using the promotion features and the app. 

  ### 32. A Very Sneaky Business Model

**Rating:** 0.0/5.0 stars

**Reviewed by:** Andrew S. | Performance Coach, CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2019

**What do you like best about Mindbody?**

- It's highly excepted in the fitness community
- Works with gym membership, classes, training and therapy
- Clients can easily find your business

**What do you dislike about Mindbody?**

#1 - (This just happened) Change in rates
- The reporting is all over the place
- The app is glitchy and mixes up clients (search for one person and get someone different)
- Can't fill out SOAP notes from the app
- Waivers are horrible - You basically need to upgrade to another partnered service
- Email and text reminders are hit and miss
- You'll also need to find an email service (like Aweber or MailChimp) if you send out announcements.
- The overall price for what you get is too expensive

**Recommendations to others considering Mindbody:**

Be aware that they will find a way to charge you more - whether you agree or not. 
Reporting is inconsistent
The App for business needs work for consistency 

**What problems is Mindbody solving and how is that benefiting you?**

They will find a way to charge you more money. 

I've been with MindBody for 18 months and I've tolerated the inconsistencies because they were the only platform that had everything I needed (Membership, Classes, Services and Therapy SOAP notes in particular)) but as of this morning, I found out that they increased my rates by $100/month CAD and there's nothing I can do about it. 

4 months ago they sent an email asking if I wanted to upgrade - I said no. So 3 months ago they said they would offer my the upgrade for free to try - I didn't respond. Now, because of the trial, I cannot go back to my original plan because it supposedly "no longer exists" and I'm stuck paying the new rate or downgrade. Downgrading will cause my business to lose information from over 400 clients - not a good thing for business. 

In both instances (Getting an email about a free upgrade and the upgrade coming to an end), I never responded to MB for confirmation. 

So I'm stuck with them for now - until I can find another solution completely.

I would've had more respect for them if they said that they had to increase my rates but I got some additional perks. But offering me an upgrade and then telling me my old package is gone? That's just sneaky. 

Ultimately, if you go with mindbody, just understand that they will increase your rates whenever they want and you probably wont have a choice. 

I would never recommend them because their just plain sneaky...

On a positive note, I never actually had issues with their customer service. Despite many of the reviews, most issues I had were handled quickly unless it was something they couldn't provide - which caused only a few issues that we worked around.

  ### 33. Booker review 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2019

**What do you like best about Mindbody?**

Makes it easy for booking appointments, taking payment, running reports, time keeping and much more all in one place. 

**What do you dislike about Mindbody?**

It can be glitchy sometimes. There will be days that the website won’t work for about 5-10 minutes and then starts back up. Doesn’t happen often but it can be a pain when it’s a busy day. 

**What problems is Mindbody solving and how is that benefiting you?**

There are new things I find out all the time about the software and what it can do. It really is a great program for salons and similar businesses. 

  ### 34. always use for yoga class signups

**Rating:** 5.0/5.0 stars

**Reviewed by:** eugenia m. | university professor , Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Mindbody?**

I know how it works and I can navigate it easily bc all the yoga studios I go to use it!


**What do you dislike about Mindbody?**

cannot think of anything right now. perhaps small fonts?

**What problems is Mindbody solving and how is that benefiting you?**

being able to sign up for a class online and its familiarity

  ### 35. MINDBODY is a useful, user-friendly software for gyms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2019

**What do you like best about Mindbody?**

I like how easy it is to contact customer service or google how to do things in MINDBODY that I don't already know.

**What do you dislike about Mindbody?**

I dislike that I often cannot get into my staff versus client profile because they're the same

**Recommendations to others considering Mindbody:**

Definitely use it!

**What problems is Mindbody solving and how is that benefiting you?**

It makes scheduling extremely easy, and contacting clients a breeze.

  ### 36. User friendly and effective

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 07, 2019

**What do you like best about Mindbody?**

It’s integrated with the customer so they can schedule appointments themselves as well. 

**What do you dislike about Mindbody?**

It crashes a lot and doesn’t have the capability to customize enough of the settings. 

**Recommendations to others considering Mindbody:**

User friendly. Great for small businesses. 

**What problems is Mindbody solving and how is that benefiting you?**

Being able to see customers profiles and notes. Having people check in with the app. Scheduling is much easier. 

  ### 37. Great app!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2019

**What do you like best about Mindbody?**

accurate documentation of class attendance, easy sign-up for customers, user friendly interface 

**What do you dislike about Mindbody?**

cancelling students as no-shows sometimes can be difficult and confusing 

**Recommendations to others considering Mindbody:**

Highly recommend, very useful and makes life easier. 

**What problems is Mindbody solving and how is that benefiting you?**

ensuring all class participants pay for service. and further more providing option for customers to provide feedback and reviews of their experience 

  ### 38. Great software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Doug C. | General Laborer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 20, 2019

**What do you like best about Mindbody?**

We use mind body at work it's very simple. It tracks all appointments tips. Plus payroll is able to be seen as well. It is super easy to use and I from the office as well.

**What do you dislike about Mindbody?**

There's really nothing that I have found a problem with regarding the software. It seems to work the way it should. Now if scheduling can do the same I'll be happy. Sometimes it does it day run a little slow but I believe that may be due to the network that we have in the office.

**What problems is Mindbody solving and how is that benefiting you?**

It solves communication between front and therapist in the back.

  ### 39. Easy and Efficient 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jill B. | Promotions Team, Broadcast Media, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2019

**What do you like best about Mindbody?**

When I started working for this company it only took a day and a half to fully understand it. I love the new retail option which checks out the client faster. It is very organized and comes with a lot of information.

**What do you dislike about Mindbody?**

The loading pages aren't as fast as I would like. Thankfully the clients don't complain often from it. But mostly I enjoy using this system. 

**Recommendations to others considering Mindbody:**

Its easy to use and very organized. I would suggest to try it.

**What problems is Mindbody solving and how is that benefiting you?**

In this company we use it to check out clients, book them, and to check their profiles. The major benefit of this program is its organization. Everything is labeled and easy to find.

  ### 40. Great for registrations but reporting is challenging 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Mindbody?**

Registering clients is really simple. We rely heavily on volunteers for basic front desk customer service responsibilities, and they are all able to pick up the process within just one shift. 

**What do you dislike about Mindbody?**

Reports are really challenging..accrual versus cash and missing radial buttons for AMEX, unresponsive service reps. We just had a really difficult time with our audit because of this. 

**What problems is Mindbody solving and how is that benefiting you?**

Love the app and that it is customized for our business. 

  ### 41. HORRIBLE! 

**Rating:** 0.0/5.0 stars

**Reviewed by:** Dave R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2018

**What do you like best about Mindbody?**

2 years ago when I started my business it was pretty easy to get started.

**What do you dislike about Mindbody?**

Pretty much everything else.  
1. Their CC processing fees are very tricky and hidden... I am paying an average of 3.3% per transaction.  I have interviewed 3 other companies who charge a flat 2.5% or less
2. The very basic reports I need like a list of how many sessions each client has left are not included in my basic level... they want me to pay MORE just to access simple data.
3. The price has gone up $25 per year for nothing that actually helps my business.  They just keep calling me to try to upsell me to the next level.
4. It breaks ALL the time.  For the past 10 days my staff has been unable to cancel appointment on the mobile app and it has been a nightmare keeping everyone's schedule in order.  When I called or tried to chat help it was 45-60 minute wait time to talk to anyone.  I would get an email saying these things take time and to be patient... when I asked for a credit for the month because the main thing I need it for does not work, they told me its a normal software problem so sorry no credit.
5. Other than this bit mistake, the software will randomly crash or mess 
----- I think they have grown too fast pushing more users and not being able to keep up with their actual product they offer.  Save yourself the trouble and by far the highest expense software out there.  IT IS NOT WORTH IT


**Recommendations to others considering Mindbody:**

DO NOT DO IT.  They will try to get a dollar out of you for basic info and help.  CC fees are way higher than industry standard. customer service wait times 45-60 minutes. it breaks all the time!

**What problems is Mindbody solving and how is that benefiting you?**

None at all.  Mind body is more geared to servicing group class studios and all of their "business help" is based on getting low cost classes sold.  Not a great help for a high end training studio. 

  ### 42. New to MindBody

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin C. | Customer Success Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 01, 2019

**What do you like best about Mindbody?**

It puts the user experience to the forefront with both the member and the user

**What do you dislike about Mindbody?**

It’s a little confusing when you learn it but it gets easier with more usw

**Recommendations to others considering Mindbody:**

Don’t judge it right away. It’s not simple from the get go but it gets easier 

**What problems is Mindbody solving and how is that benefiting you?**

It allows the entire process to be in one place. Scheduling and payment is all in one location and not separate.

  ### 43. Couldn't live without this software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2019

**What do you like best about Mindbody?**

Mindbody powers everything for our business, from signing students up for class to running our employee payroll. 

**What do you dislike about Mindbody?**

It's clunky and hard to use. There is a steep learning curve for training new staff on how to use the software - especially on desktop.

**What problems is Mindbody solving and how is that benefiting you?**

Checking students into class, running reports about our business, running payroll, processing all online sales

  ### 44. Good Basic Business Software for Wellness Brands

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2019

**What do you like best about Mindbody?**

- makes it easy to view a company's complete calendar 
- allows easy sign-in process for administrators with customers
- easily accessible for customers to create accounts
- makes classes easily searchable for customers
 

**What do you dislike about Mindbody?**

- limited communication options between various administrators
- limited communication options between customers and administrators (no chat or email options)
- if operating in multiple locations under one brand, forces user to sign out and re-sign in to switch locations

**Recommendations to others considering Mindbody:**

- Make sure you have a separate way for customers to communicate with the company
- makes sure there's adequate updates of class sizing and pricing policies on the Mindbody site


**What problems is Mindbody solving and how is that benefiting you?**

- helps users view class calendars and sign-up easily
- makes payment easy for customers
- allows teachers quick sign-ins with customers, giving more face-to-face time

  ### 45. Great software for all things wellness! 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2019

**What do you like best about Mindbody?**

I was able to book a number of spa visits and salons appointments. 

**What do you dislike about Mindbody?**

Two is my favorite nail salons weren’t able to be located on the website. 

**What problems is Mindbody solving and how is that benefiting you?**

I was able to find spas located close to me and book them through the website. appreciated  the convince of it all!!!

  ### 46. User Friendly and Multifunctional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2019

**What do you like best about Mindbody?**

I liked that Mindbody was extremely simple to learn to use, and allowed you to do different things, such as ring a client up for retail, or sign them into class. Adding new clients to the system was easy to do as well.

**What do you dislike about Mindbody?**

The only downside that I found to using Mindbody was that it was seemingly very touchy with the times it worked and when it did not. When it went down, it was difficult to get support from the developers.

**Recommendations to others considering Mindbody:**

Definitely useful for boutique fitness studios that have both memberships to manage, and retail to sell. 

**What problems is Mindbody solving and how is that benefiting you?**

Client relationships, seeing their history and knowing what prices they are paying for the products, what they have bought before, what package they have, and how many times they have cancelled classes. 

  ### 47. Overall positive experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2019

**What do you like best about Mindbody?**

MindBody is a great fast-working CRM and business scheduler that has an easy interface for associates to use. There are many capabilities that are customizable to your business which is a great plus.

**What do you dislike about Mindbody?**

The help desk seems to be disorganized and can take weeks to follow up on submitted tickets. Also, occasionally the website seems to be overloaded and will crash/ be very slow (1-3 times/month)

**Recommendations to others considering Mindbody:**

There are rarely issues with the system, but make sure to be on top of your service desk tickets

**What problems is Mindbody solving and how is that benefiting you?**

MINDBODY gives our business one place to keep track of leads, contacts, and class reservations, as well as billing

  ### 48. Business management software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2019

**What do you like best about Mindbody?**

Mind body is easy to use ....can be understood and used by anyone
It can be used anywhere and at any time.   
Has a great customer service that is friendly.
It also allows adjustment when used on the computer.


**What do you dislike about Mindbody?**

Mind body is a great software apart from that it cannot be understood at first sight.

**Recommendations to others considering Mindbody:**

It's a good software

**What problems is Mindbody solving and how is that benefiting you?**

I use mind body for personal training and training in the company,as security personnel we must keep fit

  ### 49. Mindbody is functional but has room for improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Mindbody?**

I like the ease of use for the studio owner.  There are pretty good reports.

**What do you dislike about Mindbody?**

How clients are forced to sign up for a mindbody account instead of a studio account.  Some functionality doesn't work on my phone ie entering retail information or charging clients through the webstie.

**What problems is Mindbody solving and how is that benefiting you?**

How valuable are our teachers

  ### 50. Mindbody Software Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2019

**What do you like best about Mindbody?**

It is so easy and straight forward. When I started working at a yoga studio and at Orange Theory, it was so easy to learn both times.

**What do you dislike about Mindbody?**

There are sometimes weird glitches. Also, if someone cancels with the app, they get charged, and we can't override it even if they call us and tell us they are sick.

**Recommendations to others considering Mindbody:**

It is so easy for everyone to use- both people using the app to signup for their classes, or for us working with it! Highly recommend. 

**What problems is Mindbody solving and how is that benefiting you?**

Everything from checking people in, to keeping their information organized is in one place!


## Mindbody Discussions
  - [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) - 2 comments, 1 upvote
  - [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) - 1 comment

- [View Mindbody pricing details and edition comparison](https://www.g2.com/products/mindbody/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-04+12%3A50%3A05+-0500&secure%5Bsession_id%5D=c5801e62-1283-41f6-b01c-5e0537f69410&secure%5Btoken%5D=69c9167e3ba5993aca0694829beaa00298db2e5650462efed0ca8d3256532817&format=llm_user)
## Mindbody Integrations
  - [ABC Trainerize](https://www.g2.com/products/abc-trainerize/reviews)
  - [ClassPass Corporate Wellness](https://www.g2.com/products/classpass-corporate-wellness/reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews)
  - [Flexbooks](https://www.g2.com/products/flexbooks/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Perkville](https://www.g2.com/products/perkville/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Sigma](https://www.g2.com/products/sigma-computing-sigma/reviews)
  - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Mindbody Features
**Business Administration**
- Website Builder
- Marketing Tools
- Payment Gateway
- Messaging
- E-Signature

**Business Administration - Spa Management**
- Inventory Management
- Billing & Sales
- Employee Management

**Billing & Revenue - Gym Management**
- Automated Collections
- Merchandise Sales
- Invoicing

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Business Management**
- Staff Management
- Payroll
- Analytics and Reporting
- Billing and Invoicing

**Training Tools**
- Workout Planning
- Goal Tracking
- Scheduling
- Nutrition Tools

**Marketing - Spa Management**
- Membership
- Social Review
- Automated Campaigns

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Class Management**
- Self-Service Portals
- Scheduling
- Communications

**Agentic AI - Gym Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Guest Experience - Spa Management**
- Scheduling
- Surveys
- Customer Trends

**Facility Management - Gym Management**
- Scheduling & Reservations
- Payroll

**Personalization**
- Branding
- Links

**Client Manangement**
- Personalization
- Mobile App
- Student Profiles

**Agentic AI - Personal Training**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Data & Reporting - Gym Management**
- Data Collection
- Reports & Dashboards

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Integrations**
- Marketing Platforms
- Point of Sale (POS) Systems

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

**Membership - Gym Management**
- Contract Creation
- Lead Management
- Online Member Portal
- Performance Tracking
- Marketing Tools

## Top Mindbody Alternatives
  - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews)
  - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)
  - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)

