# Mindbody vs Zen Planner Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Mindbody excels in providing comprehensive analytics and reporting features, which users find invaluable for gaining insights into their business performance. One user highlighted, "MindBody has unbelievable reporting and analysis of our business," showcasing its strength in this area.
- **Users say** that Zen Planner is often praised for its user-friendly interface, making it easy to navigate for most tasks. A long-time user mentioned, "Zenplanner is easy to use and contains a variety of reports," indicating that while it may not have the depth of Mindbody, it still meets basic needs effectively.
- **Reviewers mention** that Mindbody's implementation process can be more challenging compared to Zen Planner, which is noted for its ease of setup. Users appreciate Zen Planner's straightforward onboarding, with one stating, "Ease of implementation & customer support" as a key benefit.
- **According to verified reviews** , Mindbody's support quality is a mixed bag, with some users expressing frustration over response times. In contrast, Zen Planner receives higher marks for customer support, with users noting that they appreciate the assistance they receive when issues arise.
- **G2 reviewers highlight** that Mindbody offers a more robust feature set for scheduling and reservations, scoring higher in this area. Users have commented on the intuitive calendar view in the Staff App, which allows for quick responses to customer inquiries, a feature that enhances day-to-day operations.
- **Users say** that while Zen Planner has a solid set of features, it may lack some advanced functionalities that Mindbody provides, particularly in areas like automated collections and performance tracking. One user noted, "I like that Zen Planner is easy to use most times," but it may not meet the needs of businesses looking for more comprehensive tools.



---
## Frequently Asked Questions

### What is the difference between Mindbody vs Zen Planner?

Zen Planner stands out for higher reviewer satisfaction across all major dimensions compared to Mindbody, including overall rating, ease of setup, and support.

| [Mindbody](https://www.g2.com/products/mindbody/reviews) | [Zen Planner](https://www.g2.com/products/zen-planner/reviews) |
| --- | --- |
| 3.7/5 (527 reviews) | 4.2/5 (104 reviews) |
| Small-Business | Small-Business |
| 6.8 | 7.8 |
| 7.7 | 8.7 |
| Ease of Use (54 all-time mentions) | Ease of Use (4 all-time mentions) |



### How do the pricing models of Mindbody and Zen Planner compare?

Zen Planner is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Mindbody.

- **Mindbody:** In recent reviews, many cite Mindbody as expensive for the features provided, with several reviewers stating it is "very expensive for what I need it for."
- **Zen Planner:** Reviewers note Zen Planner's cost can be high, but overall sentiment is more positive, with some describing it as "pretty affordable" and offering fair rates for the features included.
- **Switching reasons:** Several reviewers mention switching from Mindbody to alternatives due to cost concerns and a desire for better value.



### What are the best alternatives to Mindbody and Zen Planner?

The top three alternatives to Mindbody and Zen Planner are Wodify, Vagaro, and WellnessLiving.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Mindbody](https://www.g2.com/products/mindbody/reviews) | 3.7/5 (527 reviews) | Small-Business | In recent reviews, many cite Mindbody as expensive for the features provided | Ease of Use (54 all-time mentions) |
| [Zen Planner](https://www.g2.com/products/zen-planner/reviews) | 4.2/5 (104 reviews) | Small-Business | Reviewers note Zen Planner's cost can be high, but overall sentiment is more positive | Ease of Use (4 all-time mentions) |
| [Wodify](https://www.g2.com/products/wodify/reviews) | 4.7/5 (204 reviews) | Small-Business | — | — |
| [Vagaro](https://www.g2.com/products/vagaro/reviews) | 4.6/5 (394 reviews) | Small-Business | — | — |
| [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) | 4.5/5 (197 reviews) | Small-Business | — | — |



### Which Gym Management features should I prioritize when comparing Mindbody and Zen Planner?

Buyers comparing Mindbody and Zen Planner should prioritize Scheduling, Ease of Use, Reporting, and Customer Support.

- **Scheduling:** Mindbody (19 all-time mentions), Zen Planner (1 all-time mention)
- **Ease of Use:** Mindbody (54 all-time mentions), Zen Planner (4 all-time mentions)
- **Reporting:** Mindbody (16 all-time mentions), Zen Planner (recent reviews highlight robust and customizable reporting)
- **Customer Support:** Mindbody (37 all-time mentions), Zen Planner (recent reviews highlight dedicated and responsive support)



### What are the pros and cons of Mindbody vs Zen Planner?

Mindbody's headline strength is its broad feature set and scheduling, while Zen Planner's is ease of use and customer support.

- **Mindbody strengths:** Ease of Use (54 all-time mentions), Customer Support (37 all-time mentions), Scheduling (19 all-time mentions), Reporting (16 all-time mentions), User-Friendly interface (22 all-time mentions)
- **Mindbody trade-offs:** Poor Usability (26 all-time mentions), Missing Features (24 all-time mentions), Feature Issues (20 all-time mentions), App Issues (16 all-time mentions), Cost concerns in recent reviews
- **Zen Planner strengths:** Ease of Use (4 all-time mentions), Booking Ease, Customer Support, Mobile Application, Reliability, Scheduling
- **Zen Planner trade-offs:** Membership Management and Payment Issues, some reviewers cite outdated features and occasional customer support challenges



### Is Mindbody or Zen Planner better for small businesses?

Zen Planner is the better fit for small businesses, with higher satisfaction scores and positive small-business reviewer sentiment.

- **Mindbody:** Largest segment is Small-Business; reviewers note ease of use and robust scheduling, but cost and complexity are frequent concerns for small operations.
- **Zen Planner:** Largest segment is Small-Business; reviewers consistently highlight ease of use, efficient setup, and strong support as advantages for small business needs.



### Which Gym Management platform has better integrations?

Mindbody is favored for integrations, with reviewers specifically mentioning Shopify integration.

- **Mindbody:** Shopify integration is cited in recent reviews, with 2 all-time mentions.
- **Zen Planner:** Reviewers mention integration with SugarWOD and door systems, but no all-time mention counts are supplied.



### How do Mindbody and Zen Planner compare on customer support?

Zen Planner outperforms Mindbody on Quality of Support by a full point (8.7 vs 7.7), a material difference.

- **Mindbody:** Reviewers mention helpful and responsive support, but also cite inconsistent experiences and slow resolution for complex issues.
- **Zen Planner:** Reviewers consistently highlight dedicated, knowledgeable, and responsive support, with many describing support as a key differentiator.



### Which is easier to implement, Mindbody or Zen Planner?

Zen Planner leads Mindbody on Ease of Setup by a full point (7.8 vs 6.8), a material difference.

- **Mindbody:** Reviewers describe setup as straightforward for some, but others report challenges with complexity and onboarding, especially for new users.
- **Zen Planner:** Reviewers frequently cite easy implementation and onboarding, with several noting efficient setup and helpful support during the process.



### Which product has better Scheduling?

Mindbody is more frequently cited for Scheduling, but both products are recognized for this feature.

- **Mindbody:** Scheduling is mentioned in 19 all-time reviews, with reviewers highlighting ease of booking, class management, and calendar features.
- **Zen Planner:** Scheduling is mentioned in 1 all-time review, with reviewers noting calendar functionality and class reservation capabilities.



| | Mindbody | Zen Planner | 
|---|---|---|
| **Star Rating** | 3.8 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 583 | 104 | 
| **Largest Market Segment** | Small-Business (84.9% of reviews) | Small-Business (94.1% of reviews) | 
| **Entry Level Price** | Contact Us | Starting at $99.00 Per Month | 

---
## Top Pros & Cons

### Mindbody

Pros:
- Ease of Use (53 reviews)
- Customer Support (36 reviews)

Cons:
- Poor Usability (25 reviews)
- Missing Features (23 reviews)

### Zen Planner

Pros:
- Ease of Use (4 reviews)
- Booking Ease (1 reviews)

Cons:
- Membership Management (1 reviews)
- Payment Issues (1 reviews)

---
## Ratings Comparison
| Rating | Mindbody | Zen Planner | 
|---|---|---|
  | **Meets Requirements** | 7.9 (458 reviews) | 8.6 (90 reviews) | 
  | **Ease of Use** | 7.6 (468 reviews) | 8.4 (89 reviews) | 
  | **Ease of Setup** | 6.9 (284 reviews) | 7.8 (64 reviews) | 
  | **Ease of Admin** | 7.3 (253 reviews) | 8.4 (60 reviews) | 
  | **Quality of Support** | 7.8 (421 reviews) | 8.7 (89 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.6 (249 reviews) | 9.1 (59 reviews) | 
  | **Product Direction (% positive)** | 6.5 (447 reviews) | 8.2 (83 reviews) | 

---
## Pricing

### Mindbody

#### Entry-Level Pricing

Plan: Starter

Price: Contact Us

Description: Get your business running with booking, payments, reporting, and more.

Key Features:
- Business management tools
- Integrated payments
- Branded website booking widgets

[Browse all 3 editions](https://www.g2.com/products/mindbody/pricing)

#### Free Trial

No

### Zen Planner

#### Entry-Level Pricing

Plan: Studio

Price: Starting at $99.00 Per Month

Key Features:
- Member Management
- Dashboards & Pricing
- Mobile App

[Browse all 3 editions](https://www.g2.com/products/zen-planner/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | N/A | N/A |
| **Zen Planner** | N/A | N/A |

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Fitness

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | N/A | N/A |
| **Zen Planner** | N/A | N/A |

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Member Communication** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Self Check-In/Check-Out** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Instructor Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Class Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

### Personal Training

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | 7.4/10 | 59 |
| **Zen Planner** | N/A | N/A |

#### Business Administration

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Website Builder** | 6.8 (30 reviews) | Not enough data | 
| **Marketing Tools** | 7.6 (35 reviews) | Not enough data | 
| **Payment Gateway** | 8.1 (44 reviews) | Not enough data | 
| **Messaging** | 7.7 (37 reviews) | Not enough data | 
| **E-Signature** | 7.3 (30 reviews) | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 

#### Training Tools

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Workout Planning** | 6.8 (28 reviews) | Not enough data | 
| **Goal Tracking** | 6.6 (28 reviews) | Not enough data | 
| **Automated Scheduling** | 8.8 (47 reviews) | Not enough data | 
| **Reporting** | Feature Not Available | Not enough data | 
| **Nutrition Tools** | 5.4 (23 reviews) | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Certification Tracking** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

#### Agentic AI - Personal Training

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (5 reviews) | Not enough data | 
| **Multi-step Planning** | 8.0 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (5 reviews) | Not enough data | 
| **Adaptive Learning** | 7.7 (5 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.7 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Exercise Library** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Client Profiles** | Not enough data | Not enough data | 
| **Nutrition Program** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Fitness Assessments** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Hybrid Trainer** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **In-person Trainer** | Not enough data | Not enough data | 
| **Online Trainer** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 

### Martial Arts

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | N/A | N/A |
| **Zen Planner** | 8.1/10 | 6 |

#### Class Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Class Scheduling** | Not enough data | 8.6 (6 reviews) | 
| **Belt Tracking** | Not enough data | 6.7 (6 reviews) | 
| **Attendance Tracking** | Not enough data | 8.1 (6 reviews) | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Event Scheduling** | Not enough data | Not enough data | 

#### Administration

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Customer Database** | Not enough data | 8.9 (6 reviews) | 
| **Online Portal** | Not enough data | 7.2 (6 reviews) | 
| **Payments** | Not enough data | 9.2 (6 reviews) | 
| **Member Communication** | Not enough data | 8.0 (5 reviews) | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Student Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Website Integration** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Belt Ranking Classification** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Class Management** | Not enough data | Not enough data | 
| **For Martial Arts** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Instructor Management** | Not enough data | Not enough data | 
| **Online Registration** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 

### Spa and Salon Management

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | 8.1/10 | 38 |
| **Zen Planner** | N/A | N/A |

#### Business Administration - Spa Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Inventory Management** | 7.4 (24 reviews) | Not enough data | 
| **Billing & Sales** | 8.4 (34 reviews) | Not enough data | 
| **Employee Management** | 8.2 (27 reviews) | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Booth Rental Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 
| **Marketing Management** | 9.5 (7 reviews) | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Client Management** | 10.0 (6 reviews) | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Appointment Management** | 10.0 (5 reviews) | Not enough data | 
| **Booking Management** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Email Management** | 9.0 (5 reviews) | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Staff Management** | Not enough data | Not enough data | 

#### Marketing - Spa Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Membership** | 7.9 (28 reviews) | Not enough data | 
| **Social Review** | 6.6 (19 reviews) | Not enough data | 
| **Automated Campaigns** | 7.0 (22 reviews) | Not enough data | 

#### Guest Experience - Spa Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Scheduling** | 8.3 (28 reviews) | Not enough data | 
| **Surveys** | 6.4 (17 reviews) | Not enough data | 
| **Customer Trends** | 6.8 (19 reviews) | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Online Booking** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **For Barbershops** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **SMS Marketing** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Client Profiles** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **SOAP notes** | Not enough data | Not enough data | 
| **In-Person Payments** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Debit/Credit Card Processing** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **SMS Reminders** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Customer Mobile App** | Not enough data | Not enough data | 
| **Waitlist Status Tracking** | Not enough data | Not enough data | 
| **Electronic Forms** | Not enough data | Not enough data | 
| **For Salons and Spas** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Online Store** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Client Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Payroll & Commissions** | Not enough data | Not enough data | 

### Gym Management

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | 7.4/10 | 98 |
| **Zen Planner** | 7.8/10 | 22 |

#### Billing & Revenue - Gym Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Automated Collections** | 7.7 (47 reviews) | 9.2 (12 reviews) | 
| **Merchandise Sales** | 7.6 (47 reviews) | 7.6 (12 reviews) | 
| **Billing & Invoicing** | 6.5 (43 reviews) | 7.7 (11 reviews) | 

#### Agentic AI - Gym Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (15 reviews) | Not enough data | 
| **Multi-step Planning** | 6.4 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 6.6 (18 reviews) | Not enough data | 
| **Proactive Assistance** | 6.6 (15 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Facility Management - Gym Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Scheduling & Reservations** | 8.4 (64 reviews) | 7.8 (20 reviews) | 
| **Payroll** | 6.4 (42 reviews) | 7.3 (10 reviews) | 
| **Group Scheduling** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Class Scheduling** | Not enough data | Not enough data | 

#### Data & Reporting - Gym Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Data Collection** | 8.1 (49 reviews) | 7.7 (17 reviews) | 
| **Reports & Dashboards** | 8.2 (62 reviews) | 8.1 (18 reviews) | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Fitness Plan** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Mobile Booking** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Push Notifications** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **AI Copilot** | 9.3 (7 reviews) | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | 8.5 (8 reviews) | Not enough data | 
| **For Gyms** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Payment Processing** | 7.5 (6 reviews) | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Online Registration** | Not enough data | Not enough data | 
| **Class Registration** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Online Payments** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **For Yoga/Pilates Studios** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

#### Membership - Gym Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Contract Creation** | 6.6 (46 reviews) | 7.5 (17 reviews) | 
| **Lead Management** | 6.6 (48 reviews) | 8.0 (18 reviews) | 
| **Online Member Portal** | 7.6 (48 reviews) | 7.7 (14 reviews) | 
| **Performance Tracking** | 5.6 (38 reviews) | 7.4 (12 reviews) | 
| **Marketing Tools** | 6.5 (49 reviews) | 7.1 (18 reviews) | 
| **Registration Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Waiver Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Booking Management** | 9.4 (9 reviews) | Not enough data | 
| **Instructor Management** | Not enough data | Not enough data | 
| **Visitor Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Staff Management** | Not enough data | Not enough data | 
| **Email Campaign Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Capacity Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | 6.8/10 | 71 |
| **Zen Planner** | N/A | N/A |

#### Notifications

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Confirmations & Reminders** | 8.0 (58 reviews) | Not enough data | 
| **Appointment Follow-Up** | 7.6 (50 reviews) | Not enough data | 
| **Scheduling Notifications** | 7.8 (53 reviews) | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Group Scheduling** | Not enough data | Not enough data | 

#### Settings

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Time Zone Detection** | 7.5 (43 reviews) | Not enough data | 
| **Availability Settings** | 7.9 (52 reviews) | Not enough data | 
| **Blocked Time Settings** | 7.7 (48 reviews) | Not enough data | 

#### Personalization

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Branding** | 7.5 (51 reviews) | Not enough data | 
| **Links** | 7.5 (50 reviews) | Not enough data | 

#### Integrations

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Multi- Calendar Integration** | 7.0 (45 reviews) | Not enough data | 
| **Website Integration** | 7.5 (55 reviews) | Not enough data | 
| **Payment Acceptance** | 7.6 (56 reviews) | Not enough data | 
| **Video Conferencing** | 5.4 (38 reviews) | Not enough data | 
| **Communication** | 6.4 (45 reviews) | Not enough data | 

#### Generative AI

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **AI Text Generation** | 5.9 (28 reviews) | Not enough data | 
| **AI Text Summarization** | 5.2 (34 reviews) | Not enough data | 
| **AI Text-to-Image** | 5.4 (28 reviews) | Not enough data | 
| **AI Text-to-Speech** | 5.6 (28 reviews) | Not enough data | 
| **AI Image-to-Text** | 5.4 (28 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Online Appointment Scheduling

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (17 reviews) | Not enough data | 
| **Multi-step Planning** | 6.4 (17 reviews) | Not enough data | 
| **Natural Language Interaction** | 6.6 (17 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Client Database** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### Studio Management

| Product | Score | Reviews |
|---|---|---|
| **Mindbody** | 7.5/10 | 61 |
| **Zen Planner** | 6.5/10 | 5 |

#### Business Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Staff Management** | 7.6 (45 reviews) | 7.0 (5 reviews) | 
| **Payroll** | 7.4 (45 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.7 (52 reviews) | 6.0 (5 reviews) | 
| **Billing and Invoicing** | 7.2 (45 reviews) | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Booking Management** | 8.3 (5 reviews) | Not enough data | 
| **Class Management** | 8.8 (7 reviews) | Not enough data | 
| **Costume Management** | Not enough data | Not enough data | 
| **Client Management** | 8.6 (6 reviews) | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Event Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Membership Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 

#### Class Management

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Self-Service Portals** | 7.3 (44 reviews) | Not enough data | 
| **Scheduling** | 7.6 (50 reviews) | Not enough data | 
| **Communications** | 6.9 (41 reviews) | Not enough data | 
| **Recitals and Events** | Feature Not Available | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 

#### Client Manangement

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Personalization** | 7.1 (40 reviews) | Not enough data | 
| **Mobile App** | 6.7 (45 reviews) | Not enough data | 
| **Student Profiles** | 7.4 (47 reviews) | Not enough data | 

#### Integrations

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Marketing Platforms** | 6.6 (42 reviews) | Not enough data | 
| **Point of Sale (POS) Systems** | 7.3 (45 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Mindbody | Zen Planner | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Online Registration** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **For Dance Studios** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Online Payments** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Attendance Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **For Yoga/Pilates Studios** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Event Calendar** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Gym Management Software](https://www.g2.com/categories/gym-management), [Studio Management Software](https://www.g2.com/categories/studio-management)

**Unique to Mindbody (3):** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management), [Personal Training Software](https://www.g2.com/categories/personal-training), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)

**Unique to Zen Planner (1):** [Martial Arts Software](https://www.g2.com/categories/martial-arts)


---
## Reviewer Demographics

### By Company Size

| Segment | Mindbody | Zen Planner | 
|---|---|---|
| **Small-Business** | 84.9% | 94.1% | 
| **Mid-Market** | 11.4% | 4.9% | 
| **Enterprise** | 3.7% | 1.0% | 

### By Industry

#### Mindbody

- **Health, Wellness and Fitness:** 62.9%
- **Consumer Services:** 3.3%
- **Cosmetics:** 2.7%
- **Retail:** 2.7%
- **Hospital & Health Care:** 2.0%
- **Sports:** 1.8%
- **Performing Arts:** 1.8%
- **Marketing and Advertising:** 1.4%
- **Professional Training & Coaching:** 1.4%
- **Entertainment:** 1.2%
- **Other:** 18.8%

#### Zen Planner

- **Health, Wellness and Fitness:** 68.0%
- **Sports:** 5.0%
- **Professional Training & Coaching:** 3.0%
- **Computer Software:** 2.0%
- **Consumer Services:** 2.0%
- **Hospital & Health Care:** 2.0%
- **Alternative Medicine:** 1.0%
- **Construction:** 1.0%
- **Design:** 1.0%
- **Entertainment:** 1.0%
- **Other:** 14.0%

---
## Alternatives

### Alternatives to Mindbody

- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (396 reviews)
- [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (198 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.6/5 stars (410 reviews)
- [TeamUp](https://www.g2.com/products/teamup/reviews) — 4.5/5 stars (329 reviews)
- [PushPress](https://www.g2.com/products/pushpress/reviews) — 4.8/5 stars (198 reviews)
- [Wodify](https://www.g2.com/products/wodify/reviews) — 4.7/5 stars (205 reviews)
- [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) — 4.5/5 stars (147 reviews)
- [Pike13](https://www.g2.com/products/pike13/reviews) — 3.6/5 stars (48 reviews)
- [Zenoti](https://www.g2.com/products/zenoti/reviews) — 4.5/5 stars (312 reviews)
- [Virtuagym](https://www.g2.com/products/virtuagym/reviews) — 4.4/5 stars (55 reviews)

### Alternatives to Zen Planner

- [Wodify](https://www.g2.com/products/wodify/reviews) — 4.7/5 stars (205 reviews)
- [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) — 4.5/5 stars (198 reviews)
- [PushPress](https://www.g2.com/products/pushpress/reviews) — 4.8/5 stars (198 reviews)
- [ABC Glofox](https://www.g2.com/products/abc-glofox/reviews) — 4.5/5 stars (147 reviews)
- [Vagaro](https://www.g2.com/products/vagaro/reviews) — 4.6/5 stars (396 reviews)
- [TeamUp](https://www.g2.com/products/teamup/reviews) — 4.5/5 stars (329 reviews)
- [Virtuagym](https://www.g2.com/products/virtuagym/reviews) — 4.4/5 stars (55 reviews)
- [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) — 4.6/5 stars (410 reviews)
- [Gymdesk](https://www.g2.com/products/gymdesk/reviews) — 4.8/5 stars (21 reviews)
- [Pike13](https://www.g2.com/products/pike13/reviews) — 3.6/5 stars (48 reviews)

---
## Top Discussions

### Mindbody

- Title: [What will the future of Mindbody look like? What upgrades will the system undergo in 2020.](https://www.g2.com/discussions/what-will-the-future-of-mindbody-look-like-what-upgrades-will-the-system-undergo-in-2020) — 2 comments, 1 upvote
  > **Top comment:** "Mindbody is completing its transition into a complete business operation software by not incorporating a marketing suite that has the ability to promote..."
- Title: [How much does it cost to use Mindbody?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-mindbody) — 1 comment
  > **Top comment:** "It depends on the plan you choose. It starts around $125 and upwards from there."

### Zen Planner

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/mindbody-vs-zen-planner)