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Compare Mindbody and Zen Planner 
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At a Glance
Market Segments
Small-Business (83.7% of reviews)
Small-Business (93.9% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Starting at $99.00 Per Month
Mindbody
Star Rating
(460)3.6 out of 5
Market Segments
Small-Business (83.7% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansZen Planner
Star Rating
(99)4.3 out of 5
Market Segments
Small-Business (93.9% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mindbody's class scheduling feature is robust, scoring 8.3, but reviewers mention that Zen Planner excels in automated collections with a score of 8.8, making it a better choice for businesses focused on billing efficiency.
- Reviewers mention that Mindbody's student database is highly rated at 9.0, providing excellent management capabilities, while Zen Planner's online member portal is also well-received, scoring 8.0, offering a user-friendly experience for members.
- Users on G2 highlight that Mindbody's quality of support is rated at 7.5, but Zen Planner shines with a score of 8.7, indicating a more responsive and helpful customer service experience.
- Reviewers say that Mindbody's marketing tools score 7.8, but Zen Planner's tools are rated higher at 7.1, suggesting that Zen Planner may offer more effective marketing capabilities for user engagement.
- G2 users report that Mindbody's ease of setup is rated at 6.5, which can be a hurdle for new users, while Zen Planner's score of 8.0 indicates a smoother onboarding process, making it more accessible for small businesses.
- Users say that Mindbody's payment gateway feature scores 7.6, but Zen Planner's overall billing and invoicing capabilities, with a score of 7.9, are noted to be more comprehensive and user-friendly, enhancing the financial management experience.
Pricing
Entry-Level Pricing
Mindbody
Starter
Starting at $99.00
Per Month
Get your business running with booking, payments, reporting, and more.
- Business management tools
- Integrated payments
- Branded website booking widgets
Zen Planner
Studio
Starting at $99.00
Per Month
- Member Management
- Dashboards & Pricing
- Mobile App
Free Trial
Mindbody
No trial information availableZen Planner
No trial information availableRatings
Meets Requirements
7.9
380
8.6
88
Ease of Use
7.5
389
8.4
87
Ease of Setup
6.7
212
7.9
62
Ease of Admin
7.2
196
8.4
59
Quality of Support
7.6
347
8.7
87
Has the product been a good partner in doing business?
7.3
191
9.1
58
Product Direction (% positive)
6.5
382
8.3
81
Features by Category
Business Administration
6.7
28
Not enough data
7.3
31
Not enough data
7.9
40
Not enough data
7.4
33
Not enough data
7.2
29
Not enough data
Training Tools
6.8
28
Not enough data
6.3
27
Not enough data
8.6
43
Not enough data
Feature Not Available
Not enough data
5.4
23
Not enough data
Agentic AI - Personal Training
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Class Management
Not enough data
8.6
6
Not enough data
6.7
6
Not enough data
8.1
6
Administration
Not enough data
8.9
6
Not enough data
7.2
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
Not enough data
Business Administration - Spa Management
7.0
21
Not enough data
7.7
23
Not enough data
7.8
22
Not enough data
Marketing - Spa Management
7.5
23
Not enough data
6.6
19
Not enough data
6.7
18
Not enough data
Guest Experience - Spa Management
7.9
21
Not enough data
6.4
17
Not enough data
6.8
19
Not enough data
Billing & Revenue - Gym Management
7.5
42
9.1
11
7.4
43
7.6
12
6.4
42
7.7
11
Agentic AI - Gym Management
6.8
14
Not enough data
6.4
14
Not enough data
6.7
15
Not enough data
6.6
15
Not enough data
Facility Management - Gym Management
8.2
48
7.8
19
6.3
40
7.3
10
Data & Reporting - Gym Management
7.9
45
7.7
17
7.8
44
8.1
18
Membership - Gym Management
6.6
43
7.5
17
5.9
39
8.0
18
7.2
41
7.8
13
5.6
38
7.6
11
5.8
38
7.1
18
Notifications
7.8
46
Not enough data
7.4
44
Not enough data
7.6
45
Not enough data
Settings
7.5
42
Not enough data
7.5
44
Not enough data
7.5
44
Not enough data
Personalization
7.2
44
Not enough data
7.3
44
Not enough data
Integrations
6.8
42
Not enough data
7.1
45
Not enough data
7.2
46
Not enough data
5.4
38
Not enough data
6.2
42
Not enough data
Generative AI
5.9
28
Not enough data
5.2
34
Not enough data
5.4
28
Not enough data
5.6
28
Not enough data
5.4
28
Not enough data
Agentic AI - Online Appointment Scheduling
6.5
17
Not enough data
6.4
17
Not enough data
6.6
17
Not enough data
Business Management
7.3
40
7.0
5
7.2
40
Not enough data
7.3
40
6.0
5
7.0
40
Not enough data
Class Management
7.2
39
Not enough data
7.4
39
Not enough data
6.8
39
Not enough data
Feature Not Available
Not enough data
Client Manangement
7.1
39
Not enough data
6.8
40
Not enough data
7.3
40
Not enough data
Integrations
6.5
40
Not enough data
6.9
40
Not enough data
Categories
Categories
Shared Categories
Mindbody and Zen Planner are categorized as Gym Management and Studio Management
Unique Categories
Mindbody is categorized as Spa and Salon Management, Personal Training, and Online Appointment Scheduling
Zen Planner is categorized as Martial Arts
Reviews
Reviewers' Company Size
Mindbody
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zen Planner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Health, Wellness and Fitness
60.2%
Consumer Services
3.5%
Retail
3.0%
Cosmetics
2.8%
Hospital & Health Care
2.1%
Other
28.4%
Health, Wellness and Fitness
68.4%
Sports
5.1%
Professional Training & Coaching
3.1%
Hospital & Health Care
2.0%
Consumer Services
2.0%
Other
19.4%
Discussions
What will the future of Mindbody look like? What upgrades will the system undergo in 2020.
2 Comments
RD
As the year comes to a close, we are reflecting on a productive 2019 and gearing up for an exciting 2020. MINDBODY allows business owners to eliminate...Read more
How much does it cost to use Mindbody?
1 Comment
YI
It depends on the plan you choose. It starts around $125 and upwards from there.Read more
Mindbody has no more discussions with answers
Zen Planner has no discussions with answers
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