--- title: Microsoft 365 Reviews meta\_title: 'Microsoft 365 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5856 reviews by the users' company size, role or industry to find out how Microsoft 365 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 5856 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Microsoft 365 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Microsoft 365, enjoying seamless access to powerful tools on any device. [(297 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379017&qs=pros-and-cons#reviews) Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across all applications. [(228 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1384312&qs=pros-and-cons#reviews) Users appreciate the **seamless integration with Microsoft apps** , enhancing accessibility and collaboration across their projects. [(220 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380749&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Microsoft 365, enhancing collaboration and accessibility across Microsoft apps. [(198 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380648&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across apps. [(178 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1378311&qs=pros-and-cons#reviews) Users feel the **subscription cost is expensive** compared to free alternatives, limiting accessibility for some. [(117 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383601&qs=pros-and-cons#reviews) Users often face **missing features** and frustrating updates in Microsoft 365 that disrupt their workflow and experience. [(102 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379766&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , especially for non-technical individuals navigating complex features and tools. [(95 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1382583&qs=pros-and-cons#reviews) Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality. [(76 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379819&qs=pros-and-cons#reviews) Users feel that Microsoft 365 is **lacking features** for smaller teams, as some essential tools are only in higher-priced plans. [(73 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383559&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Microsoft 365 ##### 1. Ease of Use Users appreciate the **ease of use** in Microsoft 365, enjoying seamless access to powerful tools on any device. [ See 297 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379017&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you like about Microsoft 365? What I like best about Microsoft 365 is how much control it gives me as an admin without making things overly complicated. The admin centers are clean ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you like about Microsoft 365? One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick ##### 2. Team Collaboration Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across all applications. [ See 228 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1384312&qs=pros-and-cons#reviews) See Related User Reviews ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you like about Microsoft 365? One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick ![Hemant Pratap S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemant Pratap S.") HS Hemant Pratap S. Enterprise (\> 1000 emp.) 4.0/5 "MS 365 Engineer review at TCS" What do you like about Microsoft 365? The user profile management has gotten better. The profiles sync seamlessly. ##### 3. Features Users appreciate the **seamless integration with Microsoft apps** , enhancing accessibility and collaboration across their projects. [ See 220 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380749&qs=pros-and-cons#reviews) See Related User Reviews ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you like about Microsoft 365? It's helpful and all in one also integrate with co pilot , now Co-pilot 365 . I said that always, Microsoft 365 happiness ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. Small-Business (50 or fewer emp.) 5.0/5 "Fantastic" What do you like about Microsoft 365? Everything about Microsoft is fantastic and especially the new features which has been rolled out there is always something lovely set up and schedule ##### 4. Integrations Users appreciate the **seamless integrations** of Microsoft 365, enhancing collaboration and accessibility across Microsoft apps. [ See 198 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380648&qs=pros-and-cons#reviews) See Related User Reviews ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you like about Microsoft 365? It's helpful and all in one also integrate with co pilot , now Co-pilot 365 . I said that always, Microsoft 365 happiness ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you like about Microsoft 365? One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick ##### 5. Seamless Integration Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across apps. [ See 178 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1378311&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you like about Microsoft 365? What I like best about Microsoft 365 is how much control it gives me as an admin without making things overly complicated. The admin centers are clean ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you like about Microsoft 365? It's helpful and all in one also integrate with co pilot , now Co-pilot 365 . I said that always, Microsoft 365 happiness ### 5 Cons or Disadvantages of Microsoft 365 ##### 1. Expensive Users feel the **subscription cost is expensive** compared to free alternatives, limiting accessibility for some. [ See 117 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383601&qs=pros-and-cons#reviews) See Related User Reviews ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you dislike about Microsoft 365? Monthly plans , you must paid every month to get the Best for your work documents ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you dislike about Microsoft 365? Sometimes it feels a bit heavy on system resources, especially on older machines. The pricing can be a bit high for individual users, and occasional s ##### 2. Missing Features Users often face **missing features** and frustrating updates in Microsoft 365 that disrupt their workflow and experience. [ See 102 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379766&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you dislike about Microsoft 365? One thing that can be frustrating is how settings are sometimes scattered across different admin centers. For example, some security and compliance fe ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Small-Business (50 or fewer emp.) 4.5/5 "Superior to any other office suite out there but still not as good as the desktop version" What do you dislike about Microsoft 365? The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop ##### 3. Learning Curve Users find the **learning curve challenging** , especially for non-technical individuals navigating complex features and tools. [ See 95 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1382583&qs=pros-and-cons#reviews) See Related User Reviews ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you dislike about Microsoft 365? Sometimes it feels a bit heavy on system resources, especially on older machines. The pricing can be a bit high for individual users, and occasional s ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Small-Business (50 or fewer emp.) 4.5/5 "Superior to any other office suite out there but still not as good as the desktop version" What do you dislike about Microsoft 365? The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop ##### 4. Limited Features Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality. [ See 76 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379819&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you dislike about Microsoft 365? One thing that can be frustrating is how settings are sometimes scattered across different admin centers. For example, some security and compliance fe ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Small-Business (50 or fewer emp.) 4.5/5 "Superior to any other office suite out there but still not as good as the desktop version" What do you dislike about Microsoft 365? The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop ##### 5. Lacking Features Users feel that Microsoft 365 is **lacking features** for smaller teams, as some essential tools are only in higher-priced plans. [ See 73 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383559&qs=pros-and-cons#reviews) See Related User Reviews ![Matt S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt S.") MS Matt S. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft Office is the best!" What do you dislike about Microsoft 365? My only real dislikes with Office are in Word. I am still not a fan of the menu ribbon that was added a few years ago. Sometimes, it can be difficult ![Esteban S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Esteban S.") ES Esteban S. Enterprise (\> 1000 emp.) 3.5/5 "Intuitive suite-wide integration with Copilot, but PowerBI on Mac still feels limited" What do you dislike about Microsoft 365? I really have issues with tools like PowerBI because there isn’t a proper desktop app for Mac, and the browser version still feels limited and lacks k ## Top-Rated Alternatives [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,163) ](https://www.g2.com/products/google-workspace/reviews) [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,556) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![ONLYOFFICE Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/77ae2dd437001c33d9f015abaf851f7e/onlyoffice-workspace.svg "ONLYOFFICE Workspace") ONLYOFFICE Workspace 4.4/5(66) ](https://www.g2.com/products/onlyoffice-workspace/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft365/competitors/alternatives) ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Enterprise (\> 1000 emp.) 3/26/2026 "Seamless MS 365 Integration and CoPilot Boost Productivity" 5/5 What do you like best about Microsoft 365? What I like the most about MS 365 is how seamlessly everything works together. The integration between apps like Word, Excel, SharePoint, and OneDrive makes collaboration and file management very smooth. I also really value CoPilot, which helps speed up tasks like writing, summarising, and analysing data. Overall, it makes my daily workflow more efficient and organised. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? What I dislike about MS 365 is that some features can feel overly complex or unintuitive, especially for new users. Navigation across different tools isn’t always consistent, and it can take time to learn where everything is. Additionally, performance can occasionally be slow, particularly when working with large files or syncing through OneDrive and SharePoint. Copilot is helpful, but it is not always perfectly accurate and sometimes requires manual corrections. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 helps solve several key challenges in my daily work. It centralises document creation, storage, and sharing, easing collaboration with colleagues in real time through SharePoint and OneDrive. It also reduces time spent on repetitive tasks and content creation thanks to Copilot, which helps with drafting, summarising, and analysing information. Overall, it improves productivity, keeps work organised, and streamlines communication across the team. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Jay G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jay G.") JG Jay G. Safety Manager Small-Business (50 or fewer emp.) 3/10/2026 "Seamless OneDrive and SharePoint Integration for Effortless Sharing" 5/5 What do you like best about Microsoft 365? I really like how well the applications integrate with each other, and how smoothly I can share everything when using OneDrive and SharePoint. Install on devices is simple and quick, I was using the product within minutes of install. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? Happen to have both a personal account and business account, and when not on the work domain, I often run into issues signing into accounts, however I suspect this more to do with site policies. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? By using Excel, we’ve been able to create multiple scenarios for our customers, so they can clearly see the different options and products we can provide. It also helps us show how each product can lead to different outcomes and come with different levels of support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RY Ramavatar Y. AI Trainer Specialist Enterprise (\> 1000 emp.) 1/8/2026 "Seamless Collaboration and Productivity with Microsoft 365" 4.5/5 What do you like best about Microsoft 365? What I like most about Microsoft 365 is how everything works together smoothly. Word, Excel, PowerPoint, and Outlook are very reliable and easy to use for both personal and office work. Cloud storage with OneDrive makes it simple to access files from anywhere, and real-time collaboration helps a lot when working with teams. It saves time and improves productivity. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? The main downside is the subscription cost, which can feel expensive for individual users. Sometimes updates change the interface slightly, which takes time to adjust. Also, Microsoft 365 works best with a stable internet connection, and some advanced features are not very beginner-friendly without proper guidance. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 helps me manage documents, data, and communication in one place. It solves the problem of file version confusion through cloud syncing and collaboration. It also improves efficiency by allowing easy sharing, editing, and access across devices, which helps me stay organized and productive at work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Amanda H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda H.") AH Amanda H. Music Teacher Higher Education Small-Business (50 or fewer emp.) 1/6/2026 Guest users or non-business users of the software, not included in G2 scores. "Seamless Integration Makes Work Effortless" 5/5 What do you like best about Microsoft 365? I like how Microsoft 365 is tied together with all of the programs. Because it is a tied-together system, it makes it extremely easy to operate the different programs like Word, PowerPoint, and Excel. I love that everything is saved, easy for me to utilize, and it is easy to find. It has an extremely seamless integration. I am able to complete tasks for personal use, as well as for work. The majority of the time, I am using Microsoft 365 to complete work tasks. I primarily am grading student assignments, which are turned in on an online system. The online system is clunky, so Microsoft 365 makes it easier to transfer the assignments over and grade them without the distraction of all of the task bars and other elements incorporated into the online system we use. My employee does not pay for any additional resources or aid for completing tasks, so 365 comes out of our pocket. I love that I am able to share an account with my husband, as he finds utilizing it beneficial, as well. I love how the account does not require me to use one app alone. I am able to log into each individual app. This helps me keep things separated, which is better for how I think and process things. As previously stated, implementing Microsoft 365 is extremely easy--literally the click of a button. I utilize it approximately 5 days a week. As far as customer support goes, we have had no issues, thus far, that would require the need for customer support. However, it is extremely easy to find the information for customer support, should the need arise. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? If there was one thing that I would say is a disadvantage to Microsoft 365 it would be the cost. Otherwise, I enjoy everything about this software and have no complaints thus far. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 makes it easy and beneficial for me to complete work tasks. I am able to transfer students' typed assignments over from an online platform they utilize. Once I have copied and pasted their work over, I am then able to go through the process of marking up and leaving feedback, prior to copying and pasting it back into the online system to officially grade them. This method, though it may sound clunky, is actually extremely easy for me to operate my daily tasks. It integrates well with other software such as Grammarly, which is what I utilize to make spelling, grammar, and sentence structure errors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Vicente A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vicente A.") VA Vicente A. Legislative Assistant Mid-Market (51-1000 emp.) 3/21/2026 "Convenient, Affordable, and User-Friendly" 5/5 What do you like best about Microsoft 365? I really appreciate the affordability of Microsoft 365 because it's a big help to me living in the Philippines, where cost is a big concern for both personal and company finances. Microsoft 365 offers a ton of products and services for what I actually pay, which feels very economical. Another great feature I like is its ease of use. You don't need very advanced tech skills to use it as long as you have a basic understanding of the technology, it's accessible for both work and personal life. This convenience is fantastic when I'm on the go, like when working in a cafe where I can create and back up documents, and easily share them with colleagues. Plus, the tools like Word, Excel, and PowerPoint make it easy to convey ideas to clients, no matter their background. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? I liked the interface of Microsoft 365 before. There's something about it that people were familiar with, being a legacy brand. The recent upgrades, despite their aim to provide more convenience across age groups, introduce limitations and create a gap in familiarity with the interface or system, affecting the established identity of the brand. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? I find Microsoft 365 helps me communicate ideas effectively with clients and work seamlessly on the go. It's affordable and offers ease of use, allowing us to achieve tasks before deadlines without needing significant investments. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Niha N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Niha N.") NN Niha N. Designer, Marketing and Advertising Expert Marketing and Advertising Small-Business (50 or fewer emp.) 5/6/2026 "All-in-One Platform for Efficient Work Management" 4.5/5 What do you like best about Microsoft 365? I use Microsoft Excel, Word, and PowerPoint most, and they help me in management and generating my required files. I like having everything I need in one place with Microsoft 365. It helps me manage my work to-do list and handle business mathematics, which boosts my efficiency and effectiveness. The initial setup was quite easy and just took me minutes. I also find Excel to be the best for my work as it offers more options than Google Sheets. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? AI integration can be improved to automate processes and save time. I find the plugins less relatable and limited, especially in web browsers, which affects customer experience. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 helps me manage my work to-do list and business mathematics, allowing me to calculate analytics stats efficiently and effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Mid-Market (51-1000 emp.) 6/2/2026 "Essential, Seamlessly Integrated Suite for Team Collaboration Anywhere" 4.5/5 What do you like best about Microsoft 365? Microsoft 365 is absolutely essential to how our team operates day to day, and honestly we wouldn't be able to function without it. The whole package is phenomenal. We rely on Outlook, Word, PowerPoint, Excel, and OneDrive constantly, and we also get our Windows license through the tool, which is a huge bonus. What stands out most is the seamless integration across all of these apps. They work together effortlessly so moving between email, documents, spreadsheets, and cloud storage is completely frictionless. I especially love the fully online option, which lets us access and collaborate on everything from anywhere without being tied to a single machine. Overall we are very happy with it. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? Honestly the only real negative is the pricing. The package is excellent and we depend on it, but it is quite expensive, and the cost can add up significantly as your team grows. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 solves the core productivity and collaboration needs of our business in one place. Instead of juggling separate tools for email, documents, spreadsheets, presentations, and file storage, we get Outlook, Word, Excel, PowerPoint, and OneDrive working together seamlessly, plus our Windows licensing through the same package. The fully online option means our team can access and collaborate on the same files from anywhere, which keeps everyone in sync and saves us a lot of time. In short, it gives us a single, reliable foundation to run day-to-day work, and we genuinely couldn't function without it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Vinay J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinay J.") VJ Vinay J. Commodity Manager Mid-Market (51-1000 emp.) 3/25/2026 "Microsoft 365: Versatile and Accessible, But Outlook Needs Tweaks" 4.5/5 What do you like best about Microsoft 365? I use Microsoft 365 mainly to send emails and prepare Excel sheets and PowerPoint presentations. I find it helpful that I can access my emails and work on data through my mobile phone. I particularly like using Outlook because it makes writing emails easy and is good for business communications. Excel is invaluable to me as I maintain all business data in it, which is useful for business analysis. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? Sometimes in Outlook, regular emails are flagged as junk and moved to junk and vice versa. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 helps me write emails, manage data in Excel for business analysis, and create presentations. It's accessible through mobile, which is convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shiv K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shiv K.") SK Shiv K. DevOps Engineer Mid-Market (51-1000 emp.) 1/12/2026 "Empowers Teams with Robust Features and Seamless Collaboration" 5/5 What do you like best about Microsoft 365? microsoft 365 is centralized platform for manage user and email with multiple domain support and can integared with active directory for user syncing and with advance feature like device onboarding and compliance managemen with intune including MAM and MDM. with Conditional Access policies and Role-Based Access Control Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? 365 tightly integrated to Microsoft Intra so i can not use any other IDP in 365 for SSO and cost also higher as compare to amazon mail or zoho for small organization. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? By integrating Microsoft 365 with Active Directory, I can centrally manage users, access controls, and policies, which simplifies administration, enhances security, and improves operational efficiency. I configured device compliance policies to ensure that only compliant devices are allowed to onboard. Additionally, I implemented Conditional Access policies for both office-based and remote users, making the login process more secure while maintaining a seamless user experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Brian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian C.") BC Brian C. Branch Operations Lead Mid-Market (51-1000 emp.) 7/30/2026 "Helpful Communication Tool with Smart AI Integration" 4.5/5 What do you like best about Microsoft 365? It’s a helpful way to communicate, especially when AI technology is incorporated into the program. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? Sometimes it can be difficult to find older emails when I need to look something up. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? It’s good for communication, and I can send messages much more easily than before. Review collected by and hosted on G2.com. 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