--- title: Microsoft 365 Reviews meta\_title: 'Microsoft 365 Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 5855 reviews by the users' company size, role or industry to find out how Microsoft 365 works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 5855 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Microsoft 365 Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** in Microsoft 365, enjoying seamless access to powerful tools on any device. [(297 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379017&qs=pros-and-cons#reviews) Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across all applications. [(228 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1384312&qs=pros-and-cons#reviews) Users appreciate the **seamless integration with Microsoft apps** , enhancing accessibility and collaboration across their projects. [(220 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380749&qs=pros-and-cons#reviews) Users appreciate the **seamless integrations** of Microsoft 365, enhancing collaboration and accessibility across Microsoft apps. [(198 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380648&qs=pros-and-cons#reviews) Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across apps. [(178 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1378311&qs=pros-and-cons#reviews) Users feel the **subscription cost is expensive** compared to free alternatives, limiting accessibility for some. [(117 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383601&qs=pros-and-cons#reviews) Users often face **missing features** and frustrating updates in Microsoft 365 that disrupt their workflow and experience. [(102 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379766&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , especially for non-technical individuals navigating complex features and tools. [(95 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1382583&qs=pros-and-cons#reviews) Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality. [(76 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379819&qs=pros-and-cons#reviews) Users feel that Microsoft 365 is **lacking features** for smaller teams, as some essential tools are only in higher-priced plans. [(73 mentions)](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383559&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Microsoft 365 ##### 1. Ease of Use Users appreciate the **ease of use** in Microsoft 365, enjoying seamless access to powerful tools on any device. [ See 297 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379017&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you like about Microsoft 365? What I like best about Microsoft 365 is how much control it gives me as an admin without making things overly complicated. The admin centers are clean ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you like about Microsoft 365? One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick ##### 2. Team Collaboration Users appreciate the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across all applications. [ See 228 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1384312&qs=pros-and-cons#reviews) See Related User Reviews ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you like about Microsoft 365? One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick ![Hemant Pratap S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hemant Pratap S.") HS Hemant Pratap S. Enterprise (\> 1000 emp.) 4.0/5 "MS 365 Engineer review at TCS" What do you like about Microsoft 365? The user profile management has gotten better. The profiles sync seamlessly. ##### 3. Features Users appreciate the **seamless integration with Microsoft apps** , enhancing accessibility and collaboration across their projects. [ See 220 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380749&qs=pros-and-cons#reviews) See Related User Reviews ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you like about Microsoft 365? It's helpful and all in one also integrate with co pilot , now Co-pilot 365 . I said that always, Microsoft 365 happiness ![Lorenzo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorenzo B.") LB Lorenzo B. Small-Business (50 or fewer emp.) 5.0/5 "Fantastic" What do you like about Microsoft 365? Everything about Microsoft is fantastic and especially the new features which has been rolled out there is always something lovely set up and schedule ##### 4. Integrations Users appreciate the **seamless integrations** of Microsoft 365, enhancing collaboration and accessibility across Microsoft apps. [ See 198 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1380648&qs=pros-and-cons#reviews) See Related User Reviews ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you like about Microsoft 365? It's helpful and all in one also integrate with co pilot , now Co-pilot 365 . I said that always, Microsoft 365 happiness ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you like about Microsoft 365? One of the best things about Microsoft 365 is how smoothly it syncs across all my devices. I can start working on a document on my laptop, make quick ##### 5. Seamless Integration Users appreciate the **seamless integration** of Microsoft 365, enhancing accessibility and collaboration across apps. [ See 178 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1378311&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you like about Microsoft 365? What I like best about Microsoft 365 is how much control it gives me as an admin without making things overly complicated. The admin centers are clean ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you like about Microsoft 365? It's helpful and all in one also integrate with co pilot , now Co-pilot 365 . I said that always, Microsoft 365 happiness ### 5 Cons or Disadvantages of Microsoft 365 ##### 1. Expensive Users feel the **subscription cost is expensive** compared to free alternatives, limiting accessibility for some. [ See 117 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383601&qs=pros-and-cons#reviews) See Related User Reviews ![Mostafa A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mostafa A.") MA Mostafa A. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft 365 days Happiness: Helpful All-in-One with Copilot 365 Integration" What do you dislike about Microsoft 365? Monthly plans , you must paid every month to get the Best for your work documents ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you dislike about Microsoft 365? Sometimes it feels a bit heavy on system resources, especially on older machines. The pricing can be a bit high for individual users, and occasional s ##### 2. Missing Features Users often face **missing features** and frustrating updates in Microsoft 365 that disrupt their workflow and experience. [ See 102 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379766&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you dislike about Microsoft 365? One thing that can be frustrating is how settings are sometimes scattered across different admin centers. For example, some security and compliance fe ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Small-Business (50 or fewer emp.) 4.5/5 "Superior to any other office suite out there but still not as good as the desktop version" What do you dislike about Microsoft 365? The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop ##### 3. Learning Curve Users find the **learning curve challenging** , especially for non-technical individuals navigating complex features and tools. [ See 95 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1382583&qs=pros-and-cons#reviews) See Related User Reviews ![LOKESH G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LOKESH G.") LG LOKESH G. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Productivity Platform for the Modern Workplace" What do you dislike about Microsoft 365? Sometimes it feels a bit heavy on system resources, especially on older machines. The pricing can be a bit high for individual users, and occasional s ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Small-Business (50 or fewer emp.) 4.5/5 "Superior to any other office suite out there but still not as good as the desktop version" What do you dislike about Microsoft 365? The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop ##### 4. Limited Features Users are frustrated by **limited features** in Microsoft 365, often requiring costly plans for full functionality. [ See 76 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1379819&qs=pros-and-cons#reviews) See Related User Reviews ![Chintan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chintan P.") CP Chintan P. Mid-Market (51-1000 emp.) 4.0/5 "Can’t Imagine My Workday Without It" What do you dislike about Microsoft 365? One thing that can be frustrating is how settings are sometimes scattered across different admin centers. For example, some security and compliance fe ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Small-Business (50 or fewer emp.) 4.5/5 "Superior to any other office suite out there but still not as good as the desktop version" What do you dislike about Microsoft 365? The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop ##### 5. Lacking Features Users feel that Microsoft 365 is **lacking features** for smaller teams, as some essential tools are only in higher-priced plans. [ See 73 mentions ](https://www.g2.com/products/microsoft365/reviews?filters%5Bsentiment_snippet%5D=1383559&qs=pros-and-cons#reviews) See Related User Reviews ![Matt S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt S.") MS Matt S. Small-Business (50 or fewer emp.) 5.0/5 "Microsoft Office is the best!" What do you dislike about Microsoft 365? My only real dislikes with Office are in Word. I am still not a fan of the menu ribbon that was added a few years ago. Sometimes, it can be difficult ![Esteban S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Esteban S.") ES Esteban S. Enterprise (\> 1000 emp.) 3.5/5 "Intuitive suite-wide integration with Copilot, but PowerBI on Mac still feels limited" What do you dislike about Microsoft 365? I really have issues with tools like PowerBI because there isn’t a proper desktop app for Mac, and the browser version still feels limited and lacks k ## Top-Rated Alternatives [ ![Google Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/16b55d7b1aa594a1a78d8ec91ebbca79/google-workspace.svg "Google Workspace") Google Workspace 4.6/5(48,159) ](https://www.g2.com/products/google-workspace/reviews) [ ![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace") Zoom Workplace 4.5/5(56,555) ](https://www.g2.com/products/zoom-workplace/reviews) [ ![ONLYOFFICE Workspace](https://images.g2crowd.com/uploads/product/hd_favicon/77ae2dd437001c33d9f015abaf851f7e/onlyoffice-workspace.svg "ONLYOFFICE Workspace") ONLYOFFICE Workspace 4.4/5(66) ](https://www.g2.com/products/onlyoffice-workspace/reviews) [ View All Alternatives ](https://www.g2.com/products/microsoft365/competitors/alternatives) ![Jesus Alberto G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesus Alberto G.") JG Jesus Alberto G. admission specialist Education Management Small-Business (50 or fewer emp.) 7/6/2026 "Microsoft 365: A Reliable Daily Lifesaver with Room for Improvement" 2.5/5 What do you like best about Microsoft 365? I like Microsoft 365 because it offers plenty of options that are genuinely useful for my day-to-day tasks. I use OUTLOOK every day to send emails to numerous prospects at the same time, and it really saves my life—especially when I’m handling communication, paperwork, and CRM-related tasks. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? theres like some sort of glitches screen frzes sometimes on engage app Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? I use Microsoft 365 for communication, paperwork, and CRM.this featutres help me develop bettr my job daily Review collected by and hosted on G2.com. Show More 7/8/2026 Current UserValidated ReviewerSource: Organic ![Fida F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fida F.") FF Fida F. Quality controller Mid-Market (51-1000 emp.) 3/12/2026 "Seamless Microsoft 365 Integration for Easy Collaboration and Anywhere Access" 4/5 What do you like best about Microsoft 365? The best part of Microsoft 365 is that all applications like MS Word, Excel, Outlook, and Teams integrate well with one another, which makes it really easy to collaborate and share documents. The cloud storage facility provided by OneDrive is also a big advantage, allowing you to access your files from anywhere. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? One thing that I don’t like about Microsoft 365 is that it can be expensive to purchase a subscription, especially when you are an individual user. Sometimes, it also requires a stable internet connection to run the applications smoothly. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? helps solve the problem of managing files, emails, and teams in different places by keeping everything on one platform. It helps me because it makes it easy for me to create documents, share files with my team, and access my work from anywhere. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Construction Project Manager Construction Small-Business (50 or fewer emp.) 1/8/2026 "Superior to any other office suite out there but still not as good as the desktop version" 4.5/5 What do you like best about Microsoft 365? What I like best about Microsoft 365 is that in it's totality it's based in the cloud so your ability to access it from any computer, smartphone or any other device is convenient. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? The one thing that I dislike about it is that there is a little bit of a learning curve. The software on Microsoft 365 is not the same as the desktop version as it is a slimmed down version. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? The main problem it has solved for me is it's accessibility from any computer so anytime you sign in on a roaming account you have access to your documents as well as your storage and you don't have to have it saved on that individual computer but in the cloud making it accessible on other computers and other devices. It saves the issues of not having your external hard drive or your laptop or USB stick or any other device that you're using to store your files, as well as the ability to edit, share, and revise, and once of the most important aspects, collaborate with your team. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 4/22/2026 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 4/22/2026 "Microsoft 365: Fast, Reliable, and Easy for Daily Workflows" 5/5 What do you like best about Microsoft 365? Microsoft 365 is a great suite of products, 365 is easy to use and i use it on a daily basis for most of my tasks. Its always up to tackle small or larger jobs without an issue, never notice it slowing down even when multiple things are open at once which is great for my work flow. The support is great and always happy to help if i run into a problem, which is not very often. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? I wish you could pin your favourite 365 products on the homepage. and wish publisher could be compatible with word and power point. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? It solves the big issue of working with other team members if i have a word document but they want it as a pdf or powerpoint i can easily save it out as many different things. We also use it a lot for reviewing work and making notes all within one document which saves a lot of time as many team members can all comment on the same document and a simple click and change to add that change to the document. Honestly can't live without 365 in my daily work life. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") AP Verified User in Performing Arts Mid-Market (51-1000 emp.) 4/22/2026 "Microsoft 365 is the perfect tool for any organisation." 5/5 What do you like best about Microsoft 365? It's easy to use and user friendly. So easy to implement to our organisation and integrate. It seldom presents issues or problems for us and always performs incredibly well. The pricing is reasonable and reflective of the quality of the service you get. No huge prices for small quality products. Microsoft support team is fast, responsive and often addresses any issues really fast, although there is rarely any issues to address. Co-Pilot is a little bit limited compared to other AI models and engines however, it fits the purpose and is incredibly helpful. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? It would be great if Microsoft could open and convert documents with different file extensions (for example Apple pages is coded with the .pages file extension). Or at least an automatic conversion tool. I also think Microsoft TEAM's needs some looking at as it is clunky and slow at times and at others down-right unusable. I believe this is an issue with the application itself and not my usage of it as I have a top of the line computer. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? The 'my templates' functionality on the Outlook application stopped working in December and the fix is ongoing but they do keep me up to date. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Violeta C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Violeta C.") VC Violeta C. Intérprete Mid-Market (51-1000 emp.) 4/17/2026 "User-Friendly, Versatile, and Essential for Collaboration" 5/5 What do you like best about Microsoft 365? I really like how Microsoft 365 allows multiple users to access and work together on the same pages. It's easy to synchronize, which makes collaboration smooth. I appreciate being able to work from home or from my laptop with ease, and find Microsoft 365 very user-friendly. It's also easy to learn how to master it. Using Microsoft 365 with Slack makes sharing files with the team straightforward, and they can be easily modified. This real-time access and modification are very beneficial to keep everyone up to date. It's a really great software that I've been using for quite some time and have no intentions of changing. I also use it at home, both for personal tasks like managing household budgets and for family meetings. Setting it up was actually very easy, and it's something you can get hands-on with right away. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? Constant updates and subscription cost. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 helps integrate business processes with programs like Excel and facilitates team collaboration. It is easy to share and modify files in real-time via Slack, keeping everyone up to date. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Hassan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hassan S.") HS Hassan S. Senior Account Manager Small-Business (50 or fewer emp.) 6/20/2026 "All My Tools in One Place: Email, Calendar, OneDrive, CRM, and Marketing" 5/5 What do you like best about Microsoft 365? having all my tools connected into one software amail calendar and also my one drive being able to use other available tools like CRM and email marketing 360 dynamic since i work with marketing Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? sharing from one drive to outside the organization sometimes crack and the link is broken other than that all is ok Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? one login to all my tools , AI inside my tools email makreting and meetings with internal teams and external meetings with microsoft teams Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sree K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sree K.") SK Sree K. Software Development Engineer in Test III Computer Software Mid-Market (51-1000 emp.) 1/24/2026 "All-in-One Microsoft 365 Hub That Keeps Work Flowing Smoothly" 4.5/5 What do you like best about Microsoft 365? What I like most is how Microsoft 365 brings my day-to-day work into one place, so I’m not juggling apps all day. Outlook handles email and calendar, Teams covers chat and meetings, OneDrive and SharePoint keep files organized, and Word, Excel, and PowerPoint take care of documents—all connected under the same sign-in. I can open a file in OneDrive, co-edit it with a teammate while we’re chatting in Teams, and then send a quick calendar invite without having to constantly context-switch. Overall it feels smoother than it used to; performance is better than a few years back, and small touches like presence and commenting across apps make collaboration feel natural instead of forced. Getting set up on new machines is straightforward for me. I sign in, policies apply, and my mail, files, and apps sync down. I’m not spending a whole morning tweaking settings; most of the time it works out of the box. File sharing is cleaner too: I send links within the org, permissions carry over, and we avoid the old problem of five different versions floating around. When I move between devices—desktop to web to mobile—the experience stays consistent enough that I don’t lose my place. That ease of implementation is real, and it saves me time every quarter when we refresh laptops. Feature-wise, it’s packed but still usable. Co-authoring in Word and Excel is a big win, comments and track changes feel less messy, and version history has saved me more than once when someone edits the wrong thing. Teams meetings with screen sharing and captions are solid, Outlook rules and delay send help keep client mail tidy, and Power Automate lets me set up quick flows to cut manual steps, like filing attachments or pinging a channel when a doc changes. Search across mail and files has improved—still not perfect, but good enough that I can find an old deck or thread quickly. The real value is the integration across apps: it keeps me moving without glue code or a dozen extensions. I’m in Microsoft 365 basically every workday, and it feels like far less friction than trying to stitch together a bunch of separate tools. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? I don’t have many dislikes, but I do want to call out the occasional sign-in loop or sync hiccup. Every so often, OneDrive gets stuck and a file will show as syncing forever until I quit the app and restart it, and then it clears. I’ve also had rare moments where licensing checks keep nagging even though I’m already signed in; again, a restart usually fixes it. Updates can sometimes shuffle a button or menu around, which steals a few minutes while I relearn where a setting moved. None of this is a deal breaker for me—just small bumps that tend to show up at the wrong time, make me sigh, and then I keep going. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 solves the scattered-workflow problem for me. Instead of bouncing between different vendors and trying to make them talk to each other, I can keep communication, files, and documents under one roof. That reduces context switching and helps prevent mistakes, because the calendar, chat, and file permissions all line up with our org policies. It also fixes the handoff mess: if I start a doc, a teammate can pick it up using the same link, comments stay with the file, and our conversation remains in the channel where the work actually lives, so decisions are visible and easy to follow. It also takes a lot of the compliance and security headache off my plate. Company policies apply across apps, sharing links respect groups and roles, and I don’t have to worry that a random public link slipped out. Version history and audit trails help when I need to show who changed what and when. In practice, that means faster reviews, fewer “oops” moments with attachments, and less time spent chasing the right copy of a file. Day to day, the benefit is straightforward: I stay organized, I move faster, and working with clients and my team feels calmer because the suite keeps the pieces together without me having to wrestle it. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic Review from User Profile ![gaurav a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gaurav a.") GA gaurav a. Content Creator Small-Business (50 or fewer emp.) 5/20/2026 Guest users or non-business users of the software, not included in G2 scores. "Seamless Cloud Collaboration and Integrated Apps in One Platform" 5/5 What do you like best about Microsoft 365? I like Microsoft 365 most because it combines cloud access, real-time collaboration, and integrated apps into one seamless platform that makes working and studying much easier. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? I dislike Microsoft 365 because it depends heavily on the internet and can feel complex or overwhelming due to its many features and subscription-based cost Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? Microsoft 365 solves problems like poor communication, version confusion, and limited access to files by enabling real‑time collaboration, cloud access, and integrated tools, which benefits me by allowing me to work more efficiently, stay organized, and access my work from anywhere Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 7/3/2024 "Best in Industry when it comes to productivity tools" 5/5 What do you like best about Microsoft 365? M365 is a complete package of productivity tools that I regularly use. It is most widely used and the files are almost universally compatible. Great collaboration capabilities in the industry currently. Excellent customer support and support channels are also available. The apps can be integrated to maximize productivity and provide AI-like capabilities. Review collected by and hosted on G2.com. What do you dislike about Microsoft 365? High subscription cost is a downside. Also, Microsoft is slow in implementing productive improvement suggestions; unfortunately, some product enhancements are not accepted. Review collected by and hosted on G2.com. What problems is Microsoft 365 solving and how is that benefiting you? M365 helps in real-time collaboration with colleagues which greatly increases productivity and improves quality of work. Review collected by and hosted on G2.com. Show More 8/5/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ## Consulting Services for Microsoft 365 [ ![Hitachi Implementation Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hitachi Implementation Services") Hitachi Implementation Services 3.5/5(1) ](https://www.g2.com/products/hitachi-implementation-services/reviews) [ ![Jade Global](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jade Global") Jade Global ](https://www.g2.com/products/jade-global/reviews) [ ![PowerObjects](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PowerObjects") PowerObjects 3/5(5) ](https://www.g2.com/products/powerobjects/reviews) [See all Microsoft 365 Providers](https://www.g2.com/products/microsoft365/implementation) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Survey](https://www.g2.com/categories/survey)[Document Creation](https://www.g2.com/categories/document-creation)[Calendar](https://www.g2.com/categories/calendar-software)[Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Presentation](https://www.g2.com/categories/presentation-software)[Email Client](https://www.g2.com/categories/email-client)[Spreadsheets](https://www.g2.com/categories/spreadsheets)[Office Suites](https://www.g2.com/categories/office-suites)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Email Management](https://www.g2.com/categories/email-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best platform for mobile-friendly online sales](https://www.g2.com/discussions/best-platform-for-mobile-friendly-online-sales)[What low-code machine learning platforms work best for manufacturing or supply chain companies that want demand forecasting without building custom models from scratch?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-work-best-for-manufacturing-or-supply-chain-companies-that-want-demand-forecasting-without-building-custom-models-from-scratch)[Which chatbot software is best for retail](https://www.g2.com/discussions/chatbots-which-chatbot-software-is-best-for-retail) [Most secure password app for companies](https://www.g2.com/discussions/most-secure-password-app-for-companies-which-one-stands-out)[Best-rated employee review platform for software industry](https://www.g2.com/discussions/best-rated-employee-review-platform-for-the-software-industry-what-s-your-team-using)[Pros and Cons Details](https://www.g2.com/products/microsoft365/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)