Microsoft Teams

By Microsoft

4.4/5(19,266)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams to enhance team collaboration effectively, integrating meetings, chat, and task management seamlessly. (896 mentions)
Users find Microsoft Teams easy to use, integrating communication and collaboration seamlessly across devices for effective teamwork. (845 mentions)
Users value the seamless communication in Microsoft Teams, praising its intuitive design and effortless accessibility for teamwork. (677 mentions)
Users highlight the efficient file sharing capabilities of Microsoft Teams, enhancing collaboration and communication within their teams. (591 mentions)
Users appreciate the easy communication in Microsoft Teams, facilitating seamless interactions and ensuring availability visibility. (584 mentions)
Users often experience slow loading issues with Microsoft Teams, impacting efficiency and overall user experience. (418 mentions)
Users experience performance issues with Microsoft Teams, as it can slow down systems and consume significant resources. (299 mentions)
Users find the user interface cluttered and unintuitive, leading to difficulty in navigation and overall slow performance. (261 mentions)
Users often experience connectivity issues, leading to automatic disconnections and poor performance in low-bandwidth environments. (224 mentions)
Users report performance delays in Microsoft Teams, particularly affecting older systems and causing notification inconsistencies. (163 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (287)

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Microsoft Teams Reviews (287)

View 70 Video Reviews
4.4
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Abhi J.
AJ
Abhi J.
Software Developer
Mid-Market (51-1000 emp.)
"Efficient Collaboration and Communication Tool for Teams"
5/5
What do you like best about Microsoft Teams?

Recently, I’ve noticed improvements in performance and stability, especially during large meetings and screen sharing. The updated interface feels cleaner and more intuitive, making navigation between chats, teams, and meetings smoother. I also appreciate the enhanced meeting features like better background effects, live captions accuracy, and improved breakout room controls.

The integration experience has become more seamless, particularly with apps and workflows, which helps automate routine tasks. Additionally, notification management has improved, making it easier to stay focused without missing important updates.

Overall, these updates make collaboration faster, more organized, and less distracting compared to before. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

While Teams has improved over time, it can still be quite resource-heavy, especially during video calls or when multiple apps are running simultaneously. Performance on lower-end devices could be further optimized.

The interface, although cleaner than before, can still feel cluttered when managing many teams and channels. Simplifying navigation and offering better customization options would make it more user-friendly.

Search functionality is another area that could be enhanced—finding older messages, files, or specific conversations isn’t always as fast or accurate as expected.

Additionally, notifications can still feel overwhelming at times, and more intelligent filtering or prioritization would help reduce distractions. Review collected by and hosted on G2.com.

Saloni G.
SG
Saloni G.
Freelance Proofreader
Enterprise (> 1000 emp.)
"Simple UI with Seamless Microsoft Integrations for Meetings Anywhere"
3/5
What do you like best about Microsoft Teams?

The best thing about it is that it’s not complex at all. It has a simple UI that basically does everything, so it’s easy to use and navigate. I also like its integration with other Microsoft tools like Outlook, Webex, OneDrive, Copilot, and many more, which reduces the time spent switching from one platform to another. Easy meeting access and calendar integration also help me keep track of upcoming meetings.

Another good part is that we can use it on any device. No matter where you are, you can still access it on your phone and attend meetings from almost anywhere, which has helped reduce travel time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It glitches a lot. The overall working of Teams isn’t very smooth, and the software lags many times. It also often doesn’t notify me about messages. I’m already logged in through the company, so I don’t have to add a password, but despite that it randomly logs me out, which is pretty annoying. Another major issue is the video and audio glitches. Most of the time we face problems with unclear voice or video. Since we work on Teams daily, these small glitches quickly become a bigger problem. Customer support is also pretty average; their solutions aren’t always helpful, and they can take time. Review collected by and hosted on G2.com.

Nayre Z.
NZ
Nayre Z.
Especialista en transporte
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how seamlessly it brings chat, video meetings, file sharing, and collaboration into one place. It makes communication within a team much more organized compared to juggling multiple separate tools.

I also appreciate its integration with other Microsoft 365 apps like Word, Excel, and SharePoint, which makes real-time collaboration on documents very efficient. The ability to create dedicated channels for different projects or departments helps keep conversations focused and easy to track. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel overwhelming, especially with too many channels, notifications, and overlapping conversations. Important messages can easily get buried if notifications aren’t managed carefully.

It can also be resource-intensive and occasionally slow, particularly on older devices. Additionally, the file organization structure—since it’s tied to SharePoint and OneDrive—can be confusing for users who aren’t familiar with how Microsoft’s ecosystem works. Review collected by and hosted on G2.com.

Priyanka P.
PP
Priyanka P.
Business Development Manager
Consulting
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its all-in-one collaboration platform. It combines chat, video meetings, file sharing, and task coordination in one place, making teamwork more organized and efficient. The integration with Microsoft 365 apps like Word, Excel, and Outlook makes it easy to collaborate on documents without switching between multiple tools. I also appreciate the ability to create channels for different projects, which helps keep conversations structured and easy to follow. The meeting features such as screen sharing, recording, and live collaboration are especially useful for remote and hybrid work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel slow and cluttered, especially when many channels and chats are active. Finding older messages or files is not always intuitive, and the search function could be more accurate. Notifications can also become overwhelming if they are not carefully managed. Occasionally, the app may lag or use a lot of system resources, which can affect performance during meetings. Review collected by and hosted on G2.com.

AA
Adeel A.
Software Licensing Specialist
Mid-Market (51-1000 emp.)
"Intuitive, Streamlined Collaboration with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What stands out most about Microsoft Teams is how intuitive it becomes once properly structured. The interface is clean, and organizing conversations into teams and channels makes collaboration much more manageable compared to long email threads. For daily communication, meetings, and file sharing, it feels streamlined and centralized.

In terms of ease of implementation, setup is relatively straightforward, especially for organizations already using Microsoft 365. User provisioning, permissions, and policy management integrate smoothly with existing admin controls, which reduces deployment complexity.

Microsoft Teams is something we use daily for chat, meetings, internal collaboration, and document sharing. The frequency of use is high because it replaces multiple tools messaging apps, video conferencing platforms, and basic file-sharing systems.

Feature-wise, it offers a wide range including video meetings, screen sharing, file collaboration, calendar integration, breakout rooms, live captions, and app integrations. The depth of features supports both small team communication and enterprise-level collaboration.

Integration is one of its strongest areas. It connects seamlessly with Outlook, SharePoint, OneDrive, and other Microsoft 365 applications, and it also supports third-party app integrations. This reduces friction between workflows and improves productivity.

Customer support has been reliable in our experience. Documentation is extensive, and issues are usually resolved through admin support channels or knowledge base resources.

Overall, it’s a comprehensive collaboration platform that balances usability, functionality, and integration within an enterprise environment. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One of the main challenges with Microsoft Teams is that it can feel overwhelming, especially for new users. The number of features and nested settings sometimes makes navigation less intuitive, particularly when managing multiple teams and channels at scale. Without proper structure and governance, conversations and files can become difficult to track.

Performance can also be inconsistent. On lower-spec devices or during large meetings, the application may consume significant system resources, which can lead to lag or slower responsiveness. Additionally, search functionality, while useful, does not always return the most relevant results quickly when looking for older messages or files.

Another area for improvement is notification management. With high daily usage, notifications can become excessive and require manual fine-tuning to avoid distractions. While customization exists, it takes time to configure effectively.

Lastly, deeper reporting and analytics features could be more accessible without requiring advanced admin configuration or additional tools. Overall, while the platform is powerful, optimizing usability and performance would enhance the experience further. Review collected by and hosted on G2.com.

Gizem Y.
GY
Gizem Y.
Student
Small-Business (50 or fewer emp.)
"Microsoft Teams Centralizes Collaboration and Microsoft 365 Workflows Seamlessly"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how it centralizes communication, collaboration, and file sharing in one platform. It makes it easy to manage chats, video meetings, and project discussions without switching between multiple tools. The integration with Microsoft 365 applications such as Word, Excel, and SharePoint enhances productivity and streamlines workflows.

Additionally, Teams is relatively easy to implement within organizations already using the Microsoft ecosystem, and its integration capabilities make collaboration seamless. The platform supports frequent daily use, whether for quick messaging or large virtual meetings, making it a reliable tool for both remote and hybrid work environments. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that the interface can sometimes feel overwhelming, especially for new users managing multiple teams and channels. Notifications can also become excessive if not properly configured, which may affect focus and productivity.

In terms of performance, the application can occasionally consume significant system resources, leading to slower performance on older devices. While integration within the Microsoft ecosystem is strong, integrating with certain third-party tools may require additional setup.

Although customer support is available, resolving more technical issues can sometimes take time depending on the organization’s support structure. Review collected by and hosted on G2.com.

Prashant T.
PT
Prashant T.
Junior software Engineer
Mid-Market (51-1000 emp.)
"Good for joining, chatting with team"
5/5
What do you like best about Microsoft Teams?

Easy to connect with colleagues and easy to join daily standup meetings and easy to chat with team members Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

In video call recording there will be some time recording will not start and there will be video lagging based on user network Review collected by and hosted on G2.com.

ARCHIT S.
AS
ARCHIT S.
System ops
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it offers an all-in-one collaboration environment. It brings together chat, video meetings, file sharing, and task collaboration in a single platform, which helps keep communication seamless, organized, and easy to follow. I also appreciate how well it integrates with other Microsoft 365 tools such as Microsoft Outlook, Microsoft OneDrive, and Microsoft SharePoint, making scheduling and document management much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes feel heavy and slow, particularly when several channels, chats, and files are open and active at the same time. In those situations, the app may use a noticeable amount of system resources, which can lead to lag or reduced performance on lower-spec devices. Review collected by and hosted on G2.com.

Md S.
MS
Md S.
Capacity Manager
Enterprise (> 1000 emp.)
"A great all-in-one tool for team collaboration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how easy it makes working with others. Everything’s in one place — chats, meetings, and files — so I don’t have to switch between different apps all the time. I also like that we can edit documents together in real time, which makes collaboration feel smooth and simple. It just makes teamwork more organized and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that it can sometimes feel overwhelming. With so many channels, chats, and notifications happening at once, it’s easy to miss important messages. It can also run a bit slow at times, especially during large meetings or when switching between different tabs. Review collected by and hosted on G2.com.

Richard S.
RS
Richard S.
IT Manager
Mid-Market (51-1000 emp.)
"Microsoft Teams"
4.5/5
What do you like best about Microsoft Teams?

In the current landscape of hybrid work, Microsoft Teams has evolved from a simple communication tool into a comprehensive "digital headquarters." Having integrated the platform into our daily operations, it is clear that Teams remains the most robust solution for organizations that prioritize security, scalability, and deep ecosystem integration. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Despite significant improvements in the "New Teams" architecture, the application remains resource-intensive. On machines with standard hardware specifications, the platform can occasionally cause a noticeable spike in RAM usage, particularly during screen-sharing sessions with high-resolution video. Continued optimization for background processes would further enhance system stability during multitasking. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,266)