Microsoft Teams helps us communicate and share ideas seamlessly. It also helps to keep every department apprised of what the other departments are working on, which is helpful. It's also really easy to integrate other software into the everyday operations, and it increases the overall performance level of the team by optimizing communication and helping us to maintain deadlines. Obviously, being a free service is a huge selling point and the support that they offer will immediately fix any issue that you're having. We don't use the AI aspect a whole lot at this time, so I guess that's really the only thing that I can't comment on. Review collected by and hosted on G2.com.

We used Slack beforehand for communicating with our WMS support team, and frankly I liked that better because it was a little smoother and easier to follow. I think Slack has a much simpler flow and the notifications are much easier to see, although as I get more and more used to Teams I'm starting to like it a lot more. Review collected by and hosted on G2.com.

I like that I can communicate with friends, family, and co-workers all on one platform. It also makes it easy to set up meetings and calls, and to send messages and documents in the same place. It has made my life so much easier by simplifying meeting scheduling, letting me create groups so I can talk to multiple people at once, and saving me hours. Now I can drag and drop information into one place, keep everything together, and stay organized. Review collected by and hosted on G2.com.

I’m not sure whether it’s Teams or my laptop, but it can feel a bit slow at times, especially when I have both my work and personal accounts open. Review collected by and hosted on G2.com.

What I like best about Microsoft Teams is its all-in-one collaboration platform. It combines chat, video meetings, file sharing, and task coordination in one place, making teamwork more organized and efficient. The integration with Microsoft 365 apps like Word, Excel, and Outlook makes it easy to collaborate on documents without switching between multiple tools. I also appreciate the ability to create channels for different projects, which helps keep conversations structured and easy to follow. The meeting features such as screen sharing, recording, and live collaboration are especially useful for remote and hybrid work. Review collected by and hosted on G2.com.

One thing I dislike about Microsoft Teams is that it can sometimes feel slow and cluttered, especially when many channels and chats are active. Finding older messages or files is not always intuitive, and the search function could be more accurate. Notifications can also become overwhelming if they are not carefully managed. Occasionally, the app may lag or use a lot of system resources, which can affect performance during meetings. Review collected by and hosted on G2.com.

What stands out most about Microsoft Teams is how intuitive it becomes once properly structured. The interface is clean, and organizing conversations into teams and channels makes collaboration much more manageable compared to long email threads. For daily communication, meetings, and file sharing, it feels streamlined and centralized.

In terms of ease of implementation, setup is relatively straightforward, especially for organizations already using Microsoft 365. User provisioning, permissions, and policy management integrate smoothly with existing admin controls, which reduces deployment complexity.

Microsoft Teams is something we use daily for chat, meetings, internal collaboration, and document sharing. The frequency of use is high because it replaces multiple tools messaging apps, video conferencing platforms, and basic file-sharing systems.

Feature-wise, it offers a wide range including video meetings, screen sharing, file collaboration, calendar integration, breakout rooms, live captions, and app integrations. The depth of features supports both small team communication and enterprise-level collaboration.

Integration is one of its strongest areas. It connects seamlessly with Outlook, SharePoint, OneDrive, and other Microsoft 365 applications, and it also supports third-party app integrations. This reduces friction between workflows and improves productivity.

Customer support has been reliable in our experience. Documentation is extensive, and issues are usually resolved through admin support channels or knowledge base resources.

Overall, it’s a comprehensive collaboration platform that balances usability, functionality, and integration within an enterprise environment. Review collected by and hosted on G2.com.

One of the main challenges with Microsoft Teams is that it can feel overwhelming, especially for new users. The number of features and nested settings sometimes makes navigation less intuitive, particularly when managing multiple teams and channels at scale. Without proper structure and governance, conversations and files can become difficult to track.

Performance can also be inconsistent. On lower-spec devices or during large meetings, the application may consume significant system resources, which can lead to lag or slower responsiveness. Additionally, search functionality, while useful, does not always return the most relevant results quickly when looking for older messages or files.

Another area for improvement is notification management. With high daily usage, notifications can become excessive and require manual fine-tuning to avoid distractions. While customization exists, it takes time to configure effectively.

Lastly, deeper reporting and analytics features could be more accessible without requiring advanced admin configuration or additional tools. Overall, while the platform is powerful, optimizing usability and performance would enhance the experience further. Review collected by and hosted on G2.com.

What stands out to me about Microsoft Teams is how deeply it integrates with Microsoft 365. Chat, meetings, and file sharing all live in a single platform, which makes it easier to keep everything in one place. Channels help keep conversations organized by topic or project, so discussions don’t get lost. Files are automatically stored in SharePoint, which supports smoother collaboration and makes it simple to find and work on shared documents. Scheduling meetings through Outlook also feels seamless. It scales well for large organizations and includes strong security controls. Overall, it centralizes communication and collaboration without needing multiple separate tools. Review collected by and hosted on G2.com.

It can feel resource-heavy and slow, especially on lower-spec machines. As teams and channels grow, the interface can start to feel cluttered and harder to navigate. Notifications can also be overwhelming, and the default settings don’t always feel well tuned. Search is inconsistent and doesn’t always surface what I expect, especially compared to competitors. There are also too many overlapping features (Chat vs Channels vs Posts), which can be confusing and make it unclear where certain conversations should live. External collaboration with guests isn’t always frictionless, either. Overall, it’s a powerful tool, but it isn’t always intuitive. Review collected by and hosted on G2.com.

The best thing I like in Microsoft Teams is The "Chat" and "Files" tabs inside a meeting are brilliant. Before a meeting, you can post an agenda in the chat. During the meeting, you can co-edit the document you're discussing. After the meeting, the chat history and all the files shared are permanently saved in that meeting's space in the team, so anyone who couldn't attend can catch up on the conversation and access the latest version of the work. Review collected by and hosted on G2.com.

The dislike about Microsoft Teams is about the Slow Startup and Switching. That it can take a long time to launch, and switching between different Teams (for eg: jumping from your work team to a client team) often involves a frustrating loading spinner. Review collected by and hosted on G2.com.

What I like best about Microsoft Teams is how it centralizes communication, collaboration, and file sharing in one platform. It makes it easy to manage chats, video meetings, and project discussions without switching between multiple tools. The integration with Microsoft 365 applications such as Word, Excel, and SharePoint enhances productivity and streamlines workflows.

Additionally, Teams is relatively easy to implement within organizations already using the Microsoft ecosystem, and its integration capabilities make collaboration seamless. The platform supports frequent daily use, whether for quick messaging or large virtual meetings, making it a reliable tool for both remote and hybrid work environments. Review collected by and hosted on G2.com.

One downside of Microsoft Teams is that the interface can sometimes feel overwhelming, especially for new users managing multiple teams and channels. Notifications can also become excessive if not properly configured, which may affect focus and productivity.

In terms of performance, the application can occasionally consume significant system resources, leading to slower performance on older devices. While integration within the Microsoft ecosystem is strong, integrating with certain third-party tools may require additional setup.

Although customer support is available, resolving more technical issues can sometimes take time depending on the organization’s support structure. Review collected by and hosted on G2.com.

What I like most about Microsoft Teams is that it offers an all-in-one collaboration environment. It brings together chat, video meetings, file sharing, and task collaboration in a single platform, which helps keep communication seamless, organized, and easy to follow. I also appreciate how well it integrates with other Microsoft 365 tools such as Microsoft Outlook, Microsoft OneDrive, and Microsoft SharePoint, making scheduling and document management much more efficient. Review collected by and hosted on G2.com.

One downside of Microsoft Teams is that it can sometimes feel heavy and slow, particularly when several channels, chats, and files are open and active at the same time. In those situations, the app may use a noticeable amount of system resources, which can lead to lag or reduced performance on lower-spec devices. Review collected by and hosted on G2.com.

What I like most about Microsoft Teams is how it brings everything together in one place—chat, calls, meetings, and file sharing—without feeling messy. Collaboration feels smooth, especially with real-time document editing and easy integration with Microsoft 365 apps. The meeting experience is reliable, with useful features like screen sharing, recording, and live captions. It also works well across devices, so switching from laptop to mobile is seamless. Overall, it makes day-to-day teamwork faster, more organized, and less dependent on endless emails. Review collected by and hosted on G2.com.

Nothing as much as it is a good product. Review collected by and hosted on G2.com.

Microsoft Teams is the best software I have used to date in a work environment. The access and user interface are very convenient and easy to use. It helps me connect instantly with my colleagues, which makes communication smooth. It’s also the best platform for connecting every morning for our scrum meeting. Review collected by and hosted on G2.com.

The biggest con is that it has too many features. We mainly use it for meetings and calls, and we don’t understand or need all of the extra options. Another issue is that the internet connection has to be top-notch when sending or receiving an urgent message; sometimes it lags and doesn’t show the delivery notification. Review collected by and hosted on G2.com.