Microsoft Teams

By Microsoft

4.4/5(19,266)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams to enhance team collaboration effectively, integrating meetings, chat, and task management seamlessly. (896 mentions)
Users find Microsoft Teams easy to use, integrating communication and collaboration seamlessly across devices for effective teamwork. (845 mentions)
Users value the seamless communication in Microsoft Teams, praising its intuitive design and effortless accessibility for teamwork. (677 mentions)
Users highlight the efficient file sharing capabilities of Microsoft Teams, enhancing collaboration and communication within their teams. (591 mentions)
Users appreciate the easy communication in Microsoft Teams, facilitating seamless interactions and ensuring availability visibility. (584 mentions)
Users often experience slow loading issues with Microsoft Teams, impacting efficiency and overall user experience. (418 mentions)
Users experience performance issues with Microsoft Teams, as it can slow down systems and consume significant resources. (299 mentions)
Users find the user interface cluttered and unintuitive, leading to difficulty in navigation and overall slow performance. (261 mentions)
Users often experience connectivity issues, leading to automatic disconnections and poor performance in low-bandwidth environments. (224 mentions)
Users report performance delays in Microsoft Teams, particularly affecting older systems and causing notification inconsistencies. (163 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (401)

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Microsoft Teams Reviews (401)

View 70 Video Reviews
4.4
19,266 reviews
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LOKESH G.
LG
LOKESH G.
Engineer.SGB TCS-FS CORE BANKING,Production
Information Technology and Services
Enterprise (> 1000 emp.)
"Makes remote work so much easier!"
5/5
What do you like best about Microsoft Teams?

You can chat, join video meetings, share files, and collaborate on documents without having to switch between apps. That kind of integration—especially with tools like Outlook, Word, Excel, and SharePoint—makes teamwork feel a lot more streamlined and connected.

Another standout feature is real-time collaboration. Multiple people can work on the same file at once, leave comments, and communicate instantly, which helps reduce the constant back-and-forth of email threads.

It’s also a strong option for remote and hybrid work. Features like meeting recordings, screen sharing, and channels make it easier to keep everyone aligned, even when people aren’t in the same location.

If I had to sum it up, it’s the mix of communication, collaboration, and integration that makes it so powerful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes it feels a bit slow, especially when I’m switching between channels or trying to join a meeting quickly. The notifications can be a bit hit or miss too — I’ve missed a few messages because they didn’t pop up properly. Also, searching for old messages or files can be frustrating because it doesn’t always show the most relevant results. Review collected by and hosted on G2.com.

mohd z.
MZ
mohd z.
Talent Acquisition Recruiter
Enterprise (> 1000 emp.)
"Teams ,best connecting app for a company"
4/5
What do you like best about Microsoft Teams?

Microsoft Teams offers one of the best user interfaces for smooth communication. Its seamless integration with Outlook makes scheduling and joining meetings effortless. The video calling feature, with multiple filters and customizable backgrounds, adds a professional and engaging touch. The calendar view is intuitive and makes it easy to track upcoming meetings and events. Screen sharing is smooth and reliable, and the option to give participants access to control your screen makes collaboration even more effective. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One challenge with Microsoft Teams is viewing someone’s profile picture, as it cannot be enlarged to see the full image. There is also no option to mark a chat as unread once it has been opened, which makes it harder to keep track of pending responses. Finding older chat messages can be difficult, as the search function is not always intuitive or accurate. Notifications can sometimes be delayed or missed, especially when switching between devices. File search is also not very efficient, making it challenging to quickly locate shared documents from past conversations. Additionally, there are times when copying data from Excel and directly sharing it in Teams does not work smoothly, especially with large or complex tables. Review collected by and hosted on G2.com.

Erna S.
ES
Erna S.
Software Support & Implementation Consultant
Small-Business (50 or fewer emp.)
"All-in-One Communication and Scheduling That Saves Me Hours"
5/5
What do you like best about Microsoft Teams?

I like that I can communicate with friends, family, and co-workers all on one platform. It also makes it easy to set up meetings and calls, and to send messages and documents in the same place. It has made my life so much easier by simplifying meeting scheduling, letting me create groups so I can talk to multiple people at once, and saving me hours. Now I can drag and drop information into one place, keep everything together, and stay organized. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

I’m not sure whether it’s Teams or my laptop, but it can feel a bit slow at times, especially when I have both my work and personal accounts open. Review collected by and hosted on G2.com.

Saloni G.
SG
Saloni G.
Freelance Proofreader
Enterprise (> 1000 emp.)
"Simple UI with Seamless Microsoft Integrations for Meetings Anywhere"
3/5
What do you like best about Microsoft Teams?

The best thing about it is that it’s not complex at all. It has a simple UI that basically does everything, so it’s easy to use and navigate. I also like its integration with other Microsoft tools like Outlook, Webex, OneDrive, Copilot, and many more, which reduces the time spent switching from one platform to another. Easy meeting access and calendar integration also help me keep track of upcoming meetings.

Another good part is that we can use it on any device. No matter where you are, you can still access it on your phone and attend meetings from almost anywhere, which has helped reduce travel time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It glitches a lot. The overall working of Teams isn’t very smooth, and the software lags many times. It also often doesn’t notify me about messages. I’m already logged in through the company, so I don’t have to add a password, but despite that it randomly logs me out, which is pretty annoying. Another major issue is the video and audio glitches. Most of the time we face problems with unclear voice or video. Since we work on Teams daily, these small glitches quickly become a bigger problem. Customer support is also pretty average; their solutions aren’t always helpful, and they can take time. Review collected by and hosted on G2.com.

Nayre Z.
NZ
Nayre Z.
Especialista en transporte
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how seamlessly it brings chat, video meetings, file sharing, and collaboration into one place. It makes communication within a team much more organized compared to juggling multiple separate tools.

I also appreciate its integration with other Microsoft 365 apps like Word, Excel, and SharePoint, which makes real-time collaboration on documents very efficient. The ability to create dedicated channels for different projects or departments helps keep conversations focused and easy to track. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel overwhelming, especially with too many channels, notifications, and overlapping conversations. Important messages can easily get buried if notifications aren’t managed carefully.

It can also be resource-intensive and occasionally slow, particularly on older devices. Additionally, the file organization structure—since it’s tied to SharePoint and OneDrive—can be confusing for users who aren’t familiar with how Microsoft’s ecosystem works. Review collected by and hosted on G2.com.

Priyanka P.
PP
Priyanka P.
Business Development Manager
Consulting
Small-Business (50 or fewer emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
4.5/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is its all-in-one collaboration platform. It combines chat, video meetings, file sharing, and task coordination in one place, making teamwork more organized and efficient. The integration with Microsoft 365 apps like Word, Excel, and Outlook makes it easy to collaborate on documents without switching between multiple tools. I also appreciate the ability to create channels for different projects, which helps keep conversations structured and easy to follow. The meeting features such as screen sharing, recording, and live collaboration are especially useful for remote and hybrid work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I dislike about Microsoft Teams is that it can sometimes feel slow and cluttered, especially when many channels and chats are active. Finding older messages or files is not always intuitive, and the search function could be more accurate. Notifications can also become overwhelming if they are not carefully managed. Occasionally, the app may lag or use a lot of system resources, which can affect performance during meetings. Review collected by and hosted on G2.com.

vishal g.
VG
vishal g.
Software Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Best Team Collaboration Tool"
5/5
What do you like best about Microsoft Teams?

What stands out to me about Microsoft Teams is how deeply it integrates with Microsoft 365. Chat, meetings, and file sharing all live in a single platform, which makes it easier to keep everything in one place. Channels help keep conversations organized by topic or project, so discussions don’t get lost. Files are automatically stored in SharePoint, which supports smoother collaboration and makes it simple to find and work on shared documents. Scheduling meetings through Outlook also feels seamless. It scales well for large organizations and includes strong security controls. Overall, it centralizes communication and collaboration without needing multiple separate tools. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It can feel resource-heavy and slow, especially on lower-spec machines. As teams and channels grow, the interface can start to feel cluttered and harder to navigate. Notifications can also be overwhelming, and the default settings don’t always feel well tuned. Search is inconsistent and doesn’t always surface what I expect, especially compared to competitors. There are also too many overlapping features (Chat vs Channels vs Posts), which can be confusing and make it unclear where certain conversations should live. External collaboration with guests isn’t always frictionless, either. Overall, it’s a powerful tool, but it isn’t always intuitive. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Brilliant Meeting Chat & Files: Agenda, Co-Editing, and Saved History in Microsoft Teams"
5/5
What do you like best about Microsoft Teams?

The best thing I like in Microsoft Teams is The "Chat" and "Files" tabs inside a meeting are brilliant. Before a meeting, you can post an agenda in the chat. During the meeting, you can co-edit the document you're discussing. After the meeting, the chat history and all the files shared are permanently saved in that meeting's space in the team, so anyone who couldn't attend can catch up on the conversation and access the latest version of the work. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The dislike about Microsoft Teams is about the Slow Startup and Switching. That it can take a long time to launch, and switching between different Teams (for eg: jumping from your work team to a client team) often involves a frustrating loading spinner. Review collected by and hosted on G2.com.

ARCHIT S.
AS
ARCHIT S.
System ops
Mid-Market (51-1000 emp.)
"All-in-One Collaboration Hub with Seamless Microsoft 365 Integration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is that it offers an all-in-one collaboration environment. It brings together chat, video meetings, file sharing, and task collaboration in a single platform, which helps keep communication seamless, organized, and easy to follow. I also appreciate how well it integrates with other Microsoft 365 tools such as Microsoft Outlook, Microsoft OneDrive, and Microsoft SharePoint, making scheduling and document management much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One downside of Microsoft Teams is that it can sometimes feel heavy and slow, particularly when several channels, chats, and files are open and active at the same time. In those situations, the app may use a noticeable amount of system resources, which can lead to lag or reduced performance on lower-spec devices. Review collected by and hosted on G2.com.

Md S.
MS
Md S.
Capacity Manager
Enterprise (> 1000 emp.)
"A great all-in-one tool for team collaboration"
5/5
What do you like best about Microsoft Teams?

What I like most about Microsoft Teams is how easy it makes working with others. Everything’s in one place — chats, meetings, and files — so I don’t have to switch between different apps all the time. I also like that we can edit documents together in real time, which makes collaboration feel smooth and simple. It just makes teamwork more organized and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I dislike about Microsoft Teams is that it can sometimes feel overwhelming. With so many channels, chats, and notifications happening at once, it’s easy to miss important messages. It can also run a bit slow at times, especially during large meetings or when switching between different tabs. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,266)