Microsoft Teams

By Microsoft

4.4/5(19,266)
4.4 out of 5 stars

How would you rate your experience with Microsoft Teams?

Microsoft Teams Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Microsoft Teams to enhance team collaboration effectively, integrating meetings, chat, and task management seamlessly. (896 mentions)
Users find Microsoft Teams easy to use, integrating communication and collaboration seamlessly across devices for effective teamwork. (845 mentions)
Users value the seamless communication in Microsoft Teams, praising its intuitive design and effortless accessibility for teamwork. (677 mentions)
Users highlight the efficient file sharing capabilities of Microsoft Teams, enhancing collaboration and communication within their teams. (591 mentions)
Users appreciate the easy communication in Microsoft Teams, facilitating seamless interactions and ensuring availability visibility. (584 mentions)
Users often experience slow loading issues with Microsoft Teams, impacting efficiency and overall user experience. (418 mentions)
Users experience performance issues with Microsoft Teams, as it can slow down systems and consume significant resources. (299 mentions)
Users find the user interface cluttered and unintuitive, leading to difficulty in navigation and overall slow performance. (261 mentions)
Users often experience connectivity issues, leading to automatic disconnections and poor performance in low-bandwidth environments. (224 mentions)
Users report performance delays in Microsoft Teams, particularly affecting older systems and causing notification inconsistencies. (163 mentions)

5 Pros or Advantages of Microsoft Teams

5 Cons or Disadvantages of Microsoft Teams

Microsoft Teams Reviews (216)

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Microsoft Teams Reviews (216)

View 70 Video Reviews
4.4
19,266 reviews
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AK
Abhishek K.
Sr IT Technical Recruiter
Mid-Market (51-1000 emp.)
"Microsoft Teams: Customer experience force"
5/5
What do you like best about Microsoft Teams?

Microsoft Teams includes robust capabilities to support remote workers, such as video collaboration and screen sharing. The benefits of using Microsoft Teams are far-reaching, as it offers workspace chat, videoconferencing, Teams calling, and file sharing and storage, which makes it one of the most popular platforms among midmarket and enterprise organizations. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It’s really quite simple: MS Teams makes it easier to connect and collaborate with employees who are out of the office. MS Teams also becomes a one-stop shop for everything an employee needs to know.

That said, there are some downsides to MS Teams, such as occasional glitches, limited customization, the interface, internet-dependent performance and quality, and potential privacy and security issues, etc. Review collected by and hosted on G2.com.

Prashant T.
PT
Prashant T.
Junior software Engineer
Mid-Market (51-1000 emp.)
"Good for joining, chatting with team"
5/5
What do you like best about Microsoft Teams?

Easy to connect with colleagues and easy to join daily standup meetings and easy to chat with team members Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

In video call recording there will be some time recording will not start and there will be video lagging based on user network Review collected by and hosted on G2.com.

Tamjeed A.
TA
Tamjeed A.
Technical Recruiter
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Microsoft Teams Pros & Cons"
4.5/5
What do you like best about Microsoft Teams?

Microsoft Teams is the best software I have used to date in a work environment. The access and user interface are very convenient and easy to use. It helps me connect instantly with my colleagues, which makes communication smooth. It’s also the best platform for connecting every morning for our scrum meeting. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest con is that it has too many features. We mainly use it for meetings and calls, and we don’t understand or need all of the extra options. Another issue is that the internet connection has to be top-notch when sending or receiving an urgent message; sometimes it lags and doesn’t show the delivery notification. Review collected by and hosted on G2.com.

LM
Luis M.
CEO
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Engaging Mobile & Browser Access with Seamless Windows Integration"
4/5
What do you like best about Microsoft Teams?

The ability to connect via the mobile app as well as from the various web browsers commonly used today definitely provides a user experience that captures and maintains their attention. Added to this, the possibility of integration with de facto Windows tools is, of course, a valuable bonus. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

In many cases where, for whatever reason, the platform is not used to establish connections either within the organization or externally, and there is an update (for example, of the mobile application), there is a noticeable delay in establishing the platform connection, as well as in the connection and presentation system for the meeting room. This has happened to us on several occasions. Review collected by and hosted on G2.com.

Leela Sai Krishna B.
LB
Leela Sai Krishna B.
DevOps Engineer
Computer Software
Small-Business (50 or fewer emp.)
"A complete workspace for communication and collaboration"
5/5
What do you like best about Microsoft Teams?

I like that Microsoft Teams allows me to have all my communications for the work that I do on a daily basis in one place rather than switching between different applications. Chatting, having meetings, sharing files, as well as collaborating, all take place within one window, which is a huge time saver. The way it integrates with Outlook, OneDrive, and SharePoint is seamless, and the experience of organizing meetings or joining a call is very smooth. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

At times, Microsoft Teams feels clunky and sluggish, especially when multiple applications or group chats are running. Notifications are confusing, and I end up missing important messages when there are too many notifications at once. Sometimes, search results are not accurate, and it takes longer than expected to find old files or conversations. Video meetings are resource-intensive, and sometimes there are issues with syncing files. Review collected by and hosted on G2.com.

Rishab A.
RA
Rishab A.
Corporate Sponsorship & Activation Head
Enterprise (> 1000 emp.)
"Excellent Microsoft Integration with a Seamless, Easy-to-Use UI"
4.5/5
What do you like best about Microsoft Teams?

Its integration with the Microsoft universe is excellent. Whether I’m opening a document directly from the chat—like an Excel or Word file—or setting up a meeting through MS Outlook, everything feels perfectly integrated with Teams. Another thing I like is the UI, which is seamless and easy to use. It is an app that is daily used by me at my workplace for instant messaging and calls as well. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

Sometimes there are bugs that cause the app not to function properly, such as calls not going through or delays in sending/receiving messages. Other than that, there’s nothing major. Review collected by and hosted on G2.com.

Atul b.
AB
Atul b.
Associate Software Engineer
Mid-Market (51-1000 emp.)
"All-in-One Workspace with Stable Calls, Great Sync, and Strong Compliance"
4.5/5
What do you like best about Microsoft Teams?

An all-in-one workspace for chat, meetings, file sharing, and collaborating in a single app, which means less app switching. The video and audio quality is generally stable, even on average internet. It’s also a good fit for companies that care about compliance and data control. Cross-device sync works well too: desktop, web, and mobile all stay in sync nicely. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

It feels heavy and sluggish overall. It can be slow to open and uses a lot of RAM. There are also too many notifications, and it’s easy to get overwhelmed if you don’t spend time adjusting the settings. Meetings can be fatiguing as well—long Teams calls sometimes lag or even freeze, especially on older machines. Review collected by and hosted on G2.com.

Rick U.
RU
Rick U.
Ecommerce Sales Manager
Mid-Market (51-1000 emp.)
"A must have for Collaboration"
4/5
What do you like best about Microsoft Teams?

What I like best about Microsoft Teams is how everything is in one place. I can chat with coworkers, jump on a video call, share my screen, and even edit documents together without switching apps. The channels make it easy to keep projects organized, and it ties in perfectly with Outlook and the rest of Microsoft 365. It really does make teamwork a lot smoother. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

What I don’t like is how heavy the program runs. Teams takes up a lot of bandwidth and slows my computer down, especially when I’m in meetings with other programs open. It’s not a dealbreaker since the features are so useful, but it can definitely get frustrating on a slower machine. Review collected by and hosted on G2.com.

Niharika M.
NM
Niharika M.
Developer
Enterprise (> 1000 emp.)
"A Great Tool for Easy Teamwork"
4.5/5
What do you like best about Microsoft Teams?

The best thing I like about Microsoft Teams is how easy and smooth it is to use. It doesn’t need any technical skills or difficult setup, and the interface is straight, so I can find everything quick. I use it every day because chatting, calling, meetings, and file sharing are all in one place, which saves a lot of time. Teams connects with other Microsoft apps like Outlook, OneDrive, and SharePoint. Everything works together without any extra effort. The customer support is also good. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

One thing I don’t like about Microsoft Teams is that it can feel a bit slow sometimes, if the internet isn’t good, calls and meetings can lag, which gets little irritated. Because Teams has many features, it can also take time to find what you need, for new users. And if you are part of many channels, the notifications can get distracted. Teams is a strong tool, but it could be faster and easier in some areas. Review collected by and hosted on G2.com.

Sree K.
SK
Sree K.
Software Development Engineer in Test III
Computer Software
Mid-Market (51-1000 emp.)
"Fast, Clean, and Dependable for Chats, Meetings, and File Sharing"
5/5
What do you like best about Microsoft Teams?

What I like most is that it stays out of my way so I can actually work. The desktop app feels faster and cleaner; I can jump into chats and meetings quickly, and the layout is straightforward enough that I don’t get turned around. Setting it up on a new laptop is pretty painless too—I sign in and my teams and chats are already there, so I’m not spending an afternoon tweaking settings. The small details add up: search feels snappier, and switching between work accounts is smoother than it used to be, so changing context doesn’t break my flow.

The feature set covers almost everything my day throws at me. I use chat for quick back-and-forth, channels for longer-running topics, and meetings with screen share, recording, and live captions when I need them. File sharing is solid: I can drop a document in and we’re all looking at the same version, commenting and moving it forward without a dozen email attachments. Notifications are consistent enough that I don’t miss important pings, and the meeting experience is steady—audio and video are solid most of the time. It may sound basic, but that kind of reliability is what I value most.

It also plays well with the rest of my tools, which saves me time. Calendar integration makes scheduling basically one click, files land where they should and permissions carry over, and the built-in apps for notes and tasks mean I don’t have to leave a call just to capture action items. When I need to pull a project board or a help ticket into a channel, those integrations make handoffs cleaner and keep the team aligned. If I get stuck, the in-app tips and help articles are usually enough to nudge me through, and updates tend to focus on speed and stability rather than adding fluff.

Day to day, I’m in Teams most workdays for chat, standups, and client calls, and it feels dependable. The app starts quickly, uses less memory than before, and the extra polish around notifications and joining meetings makes the routine smoother. Overall, it helps my team move faster, keeps conversations and files together, and takes less effort to stay organized. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Teams?

The biggest issue for me is that my Available status gets stuck. I can be clearly at my desk, yet it still shows me as away or busy until I force-close the app and restart it. After that, it snaps back, which is especially annoying on a busy day. Beyond that, the app can feel a bit heavy on memory after long meetings. Notifications also sometimes bunch up or arrive late, so I miss a ping. Every so often, audio or screen sharing will hiccup for no obvious reason and we end up having to rejoin. Switching between tenants is better than it used to be, but it’s still not perfect—I lose a bit of context and have to click around to find the right chat or file again. Updates are frequent and mostly good. None of this is a dealbreaker; it just adds small bits of friction that I notice when I’m trying to move fast. Review collected by and hosted on G2.com.

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Microsoft Teams
4.4/5(19,266)