Microsoft Teams helps us communicate and share ideas seamlessly. It also helps to keep every department apprised of what the other departments are working on, which is helpful. It's also really easy to integrate other software into the everyday operations, and it increases the overall performance level of the team by optimizing communication and helping us to maintain deadlines. Obviously, being a free service is a huge selling point and the support that they offer will immediately fix any issue that you're having. We don't use the AI aspect a whole lot at this time, so I guess that's really the only thing that I can't comment on. Review collected by and hosted on G2.com.

We used Slack beforehand for communicating with our WMS support team, and frankly I liked that better because it was a little smoother and easier to follow. I think Slack has a much simpler flow and the notifications are much easier to see, although as I get more and more used to Teams I'm starting to like it a lot more. Review collected by and hosted on G2.com.

Recently, I’ve noticed improvements in performance and stability, especially during large meetings and screen sharing. The updated interface feels cleaner and more intuitive, making navigation between chats, teams, and meetings smoother. I also appreciate the enhanced meeting features like better background effects, live captions accuracy, and improved breakout room controls.

The integration experience has become more seamless, particularly with apps and workflows, which helps automate routine tasks. Additionally, notification management has improved, making it easier to stay focused without missing important updates.

Overall, these updates make collaboration faster, more organized, and less distracting compared to before. Review collected by and hosted on G2.com.

While Teams has improved over time, it can still be quite resource-heavy, especially during video calls or when multiple apps are running simultaneously. Performance on lower-end devices could be further optimized.

The interface, although cleaner than before, can still feel cluttered when managing many teams and channels. Simplifying navigation and offering better customization options would make it more user-friendly.

Search functionality is another area that could be enhanced—finding older messages, files, or specific conversations isn’t always as fast or accurate as expected.

Additionally, notifications can still feel overwhelming at times, and more intelligent filtering or prioritization would help reduce distractions. Review collected by and hosted on G2.com.

I really like how Microsoft Teams is now tightly integrated with Exchange Online—especially with features like meeting recap, transcription, and smarter calendar sync, which reduce manual follow-ups.

From an admin side, the improved compliance, audit logs, and app governance in Teams Admin Center make it much easier to manage security and user activity.

As a user, AI summaries and better chat organization save a lot of time and make daily collaboration far more efficient. Review collected by and hosted on G2.com.

One area where Microsoft Teams can improve is performance and resource usage, as it still feels heavy at times, especially during large meetings or when multiple apps are running.

From an admin perspective, more granular controls and clearer visibility across Teams–Exchange dependencies (like mailbox-related issues impacting meetings) would make troubleshooting faster.

As a user, notifications and chat organization can still feel cluttered, so smarter prioritization and cleaner UI would really enhance the experience. Review collected by and hosted on G2.com.

I like that I can communicate with friends, family, and co-workers all on one platform. It also makes it easy to set up meetings and calls, and to send messages and documents in the same place. It has made my life so much easier by simplifying meeting scheduling, letting me create groups so I can talk to multiple people at once, and saving me hours. Now I can drag and drop information into one place, keep everything together, and stay organized. Review collected by and hosted on G2.com.

I’m not sure whether it’s Teams or my laptop, but it can feel a bit slow at times, especially when I have both my work and personal accounts open. Review collected by and hosted on G2.com.

What I like best about Microsoft Teams is how seamlessly it brings chat, video meetings, file sharing, and collaboration into one place. It makes communication within a team much more organized compared to juggling multiple separate tools.

I also appreciate its integration with other Microsoft 365 apps like Word, Excel, and SharePoint, which makes real-time collaboration on documents very efficient. The ability to create dedicated channels for different projects or departments helps keep conversations focused and easy to track. Review collected by and hosted on G2.com.

One thing I dislike about Microsoft Teams is that it can sometimes feel overwhelming, especially with too many channels, notifications, and overlapping conversations. Important messages can easily get buried if notifications aren’t managed carefully.

It can also be resource-intensive and occasionally slow, particularly on older devices. Additionally, the file organization structure—since it’s tied to SharePoint and OneDrive—can be confusing for users who aren’t familiar with how Microsoft’s ecosystem works. Review collected by and hosted on G2.com.

What I like best about Microsoft Teams is its all-in-one collaboration platform. It combines chat, video meetings, file sharing, and task coordination in one place, making teamwork more organized and efficient. The integration with Microsoft 365 apps like Word, Excel, and Outlook makes it easy to collaborate on documents without switching between multiple tools. I also appreciate the ability to create channels for different projects, which helps keep conversations structured and easy to follow. The meeting features such as screen sharing, recording, and live collaboration are especially useful for remote and hybrid work. Review collected by and hosted on G2.com.

One thing I dislike about Microsoft Teams is that it can sometimes feel slow and cluttered, especially when many channels and chats are active. Finding older messages or files is not always intuitive, and the search function could be more accurate. Notifications can also become overwhelming if they are not carefully managed. Occasionally, the app may lag or use a lot of system resources, which can affect performance during meetings. Review collected by and hosted on G2.com.

What stands out most about Microsoft Teams is how intuitive it becomes once properly structured. The interface is clean, and organizing conversations into teams and channels makes collaboration much more manageable compared to long email threads. For daily communication, meetings, and file sharing, it feels streamlined and centralized.

In terms of ease of implementation, setup is relatively straightforward, especially for organizations already using Microsoft 365. User provisioning, permissions, and policy management integrate smoothly with existing admin controls, which reduces deployment complexity.

Microsoft Teams is something we use daily for chat, meetings, internal collaboration, and document sharing. The frequency of use is high because it replaces multiple tools messaging apps, video conferencing platforms, and basic file-sharing systems.

Feature-wise, it offers a wide range including video meetings, screen sharing, file collaboration, calendar integration, breakout rooms, live captions, and app integrations. The depth of features supports both small team communication and enterprise-level collaboration.

Integration is one of its strongest areas. It connects seamlessly with Outlook, SharePoint, OneDrive, and other Microsoft 365 applications, and it also supports third-party app integrations. This reduces friction between workflows and improves productivity.

Customer support has been reliable in our experience. Documentation is extensive, and issues are usually resolved through admin support channels or knowledge base resources.

Overall, it’s a comprehensive collaboration platform that balances usability, functionality, and integration within an enterprise environment. Review collected by and hosted on G2.com.

One of the main challenges with Microsoft Teams is that it can feel overwhelming, especially for new users. The number of features and nested settings sometimes makes navigation less intuitive, particularly when managing multiple teams and channels at scale. Without proper structure and governance, conversations and files can become difficult to track.

Performance can also be inconsistent. On lower-spec devices or during large meetings, the application may consume significant system resources, which can lead to lag or slower responsiveness. Additionally, search functionality, while useful, does not always return the most relevant results quickly when looking for older messages or files.

Another area for improvement is notification management. With high daily usage, notifications can become excessive and require manual fine-tuning to avoid distractions. While customization exists, it takes time to configure effectively.

Lastly, deeper reporting and analytics features could be more accessible without requiring advanced admin configuration or additional tools. Overall, while the platform is powerful, optimizing usability and performance would enhance the experience further. Review collected by and hosted on G2.com.

The best thing I like in Microsoft Teams is The "Chat" and "Files" tabs inside a meeting are brilliant. Before a meeting, you can post an agenda in the chat. During the meeting, you can co-edit the document you're discussing. After the meeting, the chat history and all the files shared are permanently saved in that meeting's space in the team, so anyone who couldn't attend can catch up on the conversation and access the latest version of the work. Review collected by and hosted on G2.com.

The dislike about Microsoft Teams is about the Slow Startup and Switching. That it can take a long time to launch, and switching between different Teams (for eg: jumping from your work team to a client team) often involves a frustrating loading spinner. Review collected by and hosted on G2.com.

What I like most about Microsoft Teams is that it offers an all-in-one collaboration environment. It brings together chat, video meetings, file sharing, and task collaboration in a single platform, which helps keep communication seamless, organized, and easy to follow. I also appreciate how well it integrates with other Microsoft 365 tools such as Microsoft Outlook, Microsoft OneDrive, and Microsoft SharePoint, making scheduling and document management much more efficient. Review collected by and hosted on G2.com.

One downside of Microsoft Teams is that it can sometimes feel heavy and slow, particularly when several channels, chats, and files are open and active at the same time. In those situations, the app may use a noticeable amount of system resources, which can lead to lag or reduced performance on lower-spec devices. Review collected by and hosted on G2.com.

In the current landscape of hybrid work, Microsoft Teams has evolved from a simple communication tool into a comprehensive "digital headquarters." Having integrated the platform into our daily operations, it is clear that Teams remains the most robust solution for organizations that prioritize security, scalability, and deep ecosystem integration. Review collected by and hosted on G2.com.

Despite significant improvements in the "New Teams" architecture, the application remains resource-intensive. On machines with standard hardware specifications, the platform can occasionally cause a noticeable spike in RAM usage, particularly during screen-sharing sessions with high-resolution video. Continued optimization for background processes would further enhance system stability during multitasking. Review collected by and hosted on G2.com.