It has all the requirements that a basic CRM software would need. The cohorts is very helpful tool Review collected by and hosted on G2.com.
very primitive email designer to communicate with customers. Also they are improving with feedback from customers to better their service offerings.
Also Campaign tracking is little weak as your values do not usually match up with GA Review collected by and hosted on G2.com.
Extremely detailed analytics around e-commerce conversion funnel and CAC. It would be a lot of work for us to set it up ourselves using GA and similar web analytics tools. Review collected by and hosted on G2.com.
It'd be great to have recommendations & insights on how to use the product. Review collected by and hosted on G2.com.
Metrilo makes eCommerce data analysis simple, with live stream product and sales data, to live action customer data there is nothing like it on the market. The Email Automation increased our sales recovery by 76%. The easy to set up campaigns for different product categories, allows us to target specific products to certain customer profiles. We use this product on the daily to make our marketing decisions, and help our accounts team seek out the lowest hanging fruit sales calls. Its exceptional. Review collected by and hosted on G2.com.
Exporting email templates in an HTML format so we can upload them into our website is not a feature yet. Review collected by and hosted on G2.com.
1. Individual Customer journey
2. Create micro segments for repurchase reminder, or after view a product
3. Report on the effective marketing campaign
4. Built in email services. (Very limited but good for beginners.) Review collected by and hosted on G2.com.
1. I expect email service should be at least as good as mailchimp free version, but it isn’t.
2. Only rely on email marketing, which majority people prefer chatbot pop up/prompt on the website
3. No API to integrate with other services. Very limited potential.
4. Can’t track landing page as content marketing. Review collected by and hosted on G2.com.
It is extremely easy to integrate and get up and running. The dashboard is very intuitive and it's easy to get email sequences up and running. Review collected by and hosted on G2.com.
There are some features in Metrilo that I feel should be standard but are not available, such as customer feedback scores for individual products. Review collected by and hosted on G2.com.
I love how visual Metrilo is. Now the entire team can be involved with minimal training. Compared to Mail Chimp this is a game changer. Review collected by and hosted on G2.com.
The setup had some difficulties but our agency managed pretty fast to solve it. Review collected by and hosted on G2.com.
Where Metrilo adds the most value for me as a small business is generating reports and revenue possibilities that have been lost in the past. Having to hire a Google analytics expert to get the data I need to make decisions was a laborious process and didn't always hav accurate data. With Metrilo everything is under one roof. Review collected by and hosted on G2.com.
I wish they had opt-in/lead gen forms built into their system rather than having to integrate with 3rd party providers. Review collected by and hosted on G2.com.
The cohorts are my favorite. It allows me to identify coupon shoppers, where my traffic is coming from/how much I can spend to acquire customer, which products encourage repeat buyers. Tons of good stuff going on Review collected by and hosted on G2.com.
There is a lot of data. I'd like them to tell me what to do with it. Review collected by and hosted on G2.com.
Metrilo makes the connection between sales data and ways to use it - email automations, feedback, customer relationship management, tailoring offers, all that can be done from one place. I like that I don't have to look at reports in one tool and use it in another. I make more sales more efficiently. And it's really easy to use Review collected by and hosted on G2.com.
I think it will come a little bit later, but I'd like to have more integration with other tools, like optimize press, ect. Review collected by and hosted on G2.com.
Metrilo has a unique cohort analysis that allows you break the behavior of your customers and to create personalize tactics to reach your customers. Review collected by and hosted on G2.com.
Tools still on development but the Metrilo team is pretty flexible and willing to invest some resources to allow you to reach your goals Review collected by and hosted on G2.com.
Metrilo gives you advanced insights in customer purchasing behaviour. It is very useful and actionable data. Combined with customer behaviour in your website (also included in Metrilo) you are able to send very targeted emails to (potential) customers at the right time. Review collected by and hosted on G2.com.
Nothing so far. I really like Metrilo and it is something every Woocommerce or Magento webshops needs. Review collected by and hosted on G2.com.
Metrilo provides you with all the data and customer behavior you need to run your website. The data they provide will help understand better your customers and eventually increase your revenue. It really makes data work for you.
Review collected by and hosted on G2.com.
Nothing. I like everything. They will implement more features in the next 3 months,so I look forward to that. Review collected by and hosted on G2.com.
Metrilo makes even our historical data from before we had it usable. We now reactivate very old customers, have automation to react to certain actions, gather feedback automatically. We also monitor our customer retention because we see how people buy on our site and when they're ready to buy again. Review collected by and hosted on G2.com.
Would like an export option for some key reporting but I've been told this is on it;s way very soon. Review collected by and hosted on G2.com.
The system is providing very good Tips & Tricks regarding analytics and metrics data to improve my business. Very userfriendly inteface. Easy to use. Nice trigger based email automation. Review collected by and hosted on G2.com.
Unable to customize dashboard. Also can not create automation or email automating based on additional customers fields. I like the service, but if you want to make it better as competitors, give your customers more flexibility and try to automatize everything, all fileds which customers can create in the Metrilo. Make please also a Night Mode.) Review collected by and hosted on G2.com.
Metrilo shows what people do on my site - how they browse and buy, what, how often and so on. I use this info to send them tailored emails and give them the best experience possible. This drives my ad spend down because I get sales from my customer base regularly and don't need to pump traffic all the time. Review collected by and hosted on G2.com.
For small businesses with low income the plan above small can be seem overwhelming budget to invest Review collected by and hosted on G2.com.