MemberSpace Reviews & Product Details

I learned quite a powerful lesson with Memberspace.

I had been fighting with Wix, fighting with useless Velo devs, and generally having no luck at implementing a simple one-step user journey checkout for a web-based membership business. The sunk-cost loss of time and technical debt was getting to be unbearable.

I had Memberspace installed and running within an hour. Had tweaked to look good, and with the functionality I needed within a day or so.

I should have used this route from the start, and that's on me.

Yes, it costs extra. The team have been excellent, and I am hopeful that the business will prove successful and make this the best decision I have made on it. Review collected by and hosted on G2.com.

So far, I remain very positive. I might like to see some API connectivity with mailing software, for example.

For now, I can live with this. Review collected by and hosted on G2.com.

I've been using MemberSpace for three years now and anytime I've had a question or issue or needed more information, their customer service team has always been prompt to respond and help. It relieves so much stress knowing I can access this level of support during my day. Review collected by and hosted on G2.com.

There are a few updates that have been implemented over the years that do not benefit my team and actually add work to my plate. They are aware of these issues and are working to update them on their end. Review collected by and hosted on G2.com.

MemberSpace is a great tool in general, but the customer service really stands out as top-notch. Very friendly and very responsive. We will absolutely recommend this service to our clients and friends. Review collected by and hosted on G2.com.

The invitation and sign up system seems a little clunky, but it's still very usable. Would like a little more customization of the workflows. Review collected by and hosted on G2.com.

MemberSpace is simple to use, just customizable enough, and works consistently without me needing to worry. The tech is consistent and doesn't fail. I can rely on it for my business. The customer service is incredibly helpful and personable. It was easy to set up initially — and have been able to integrate it into the other tools we use. My team and I use it every day without issue. Review collected by and hosted on G2.com.

MemberSpace is a bit limited on features — but what it does, it does well. My use case is slightly outside of the intended use case, and a few times they've made product changes that frustrated me. Though they were receptive to feedback. Review collected by and hosted on G2.com.

The customer support a second to none, coupled with the ease of use of the software and how well it integrates, this is been one of my best experiences with a SaaS offering. Review collected by and hosted on G2.com.

Nothing, they are wonderful! The only thing I can ask more for is slightly better reporting but even now it's great. Review collected by and hosted on G2.com.

I am using Memberspace for 2 years now and I am very happy with the service. Everything is simple, my members are happy with the set-up and the Memberspace team always answer super fast to my questions. Review collected by and hosted on G2.com.

Not all the copy is translatable right now (my membership website is in French) but I know that they are working on it. Review collected by and hosted on G2.com.

I came across MemberSpace while on a search for a way to portal a company domain, so my end-users have a space to communicate and manage their documents/projects with me...a customer portal. While MemberSpace is geared a bit more for subscription-based projects, the ability to set up free accounts was just what I needed at the time. Honestly, what sold me was the proactive customer service that is in the US, and a group of hardworking individuals that just want to help their customers however they can. If you are the type that has checked out/tested endless SAAS models, I'm sure you have concluded that this is a big advantage to the success of the product.

I highly recommend these guys!! Review collected by and hosted on G2.com.

The only dislike is it geared a bit more for subscription models, BUT AGAIN, the functionality can easily produce a free model, and used for just about anything. This doesn't take any additional knowledge or effort. Review collected by and hosted on G2.com.

The speed at which we could get our websites up and running, and engage with the community we are building!! Also, the customer service team are super prompt and very helpful. Review collected by and hosted on G2.com.

Limited features across the 'member messages' functionality. Our community of members is reading our member messages, we are seeing impact, and now it's time to take things up a notch, ideally, we'll uplift the look and feel to align with our brand. Patiently awaiting an upgrade to the look and feel optimisation features of member messages. Review collected by and hosted on G2.com.

Memberspace is a phenomenal resource & The support team is super Helpful. I was actually stunned at how quickly support reached back out to me. I am not techy at all, so I really appreciated the patience Chelsea had in helping me understand how things were set up and guiding me through the setup. Great company - Great team! Review collected by and hosted on G2.com.

I don't have any dislikes or disappointments. Evverything has been running smoothly for me. Review collected by and hosted on G2.com.

Nice Online software that can sell classes Review collected by and hosted on G2.com.

Memberspace continues to raise the transaction fee. It's increased from 1% to 4%, to a NOW A 5% TRANSACTION FEE on top of Stripe's fee. Ridiculous. So glad Squarespace Courses came out with a 0% transaction fee plan. I've been looking for alternatives to Memberspace's transaction fees and thank goodess Squarespace Courses listens to member feedback. Every since I've switched to Squarespace Courses, everything has been so much better.

The funniest part is, Memberspace disses substack for having transaction fees by saying this on their website: "Substack often touts the fact that there’s no cost to join. Instead of a monthly subscription fee, users forfeit 10% of every subscriber payment (plus credit card processing fees). This pricing model can undoubtedly make sense for users with small email lists. If you’re planning to grow your subscriber base, though, it becomes expensive — fast. There’s no cap to that 10% fee that Substack takes from each paid subscriber."

...When they do they same thing with their transaction fees. Ha!

So glad Squarespace Courses listens to member feedback and constantly makes updates and improvements for longevity.

I'm excited that more software companies are listening to feedback regarding expensive transaction fees and creating options without them. It's the princple of the matter. Review collected by and hosted on G2.com.