MeBeBot Intelligent Assistant Reviews & Product Details

Implementation was really easy and we received lots of support from MeBeBot

The ability to update answers quickly.

The ability to schedule updated answers (e.g., Open Enrollment, Year-end Performance Management)

Working with Beth and Mindy. Both really listen to feedback and work really hard to implement suggestions.

Easy to use for both the admin and associate

The chatbot is available 24/7 to answer associates' questions about HR related topics

Track "not helpful" feedback to make adjustments and help MeBeBot learn

Metrics/Dashboard Review collected by and hosted on G2.com.

From an admin perspective, I would love if the system auto-saved when updating the Feedback page. Also, it would have been nice to have an approval workflow built into the system vs using tags. We made it work though!

We really need to be download the "not helpful" feedback in a usable format. Review collected by and hosted on G2.com.

Customizable Knowledge Base - What is best about MeBeBot is that it allows for tailoring exactly how our company wanted it to be. Review collected by and hosted on G2.com.

It is a great product, but room to grow! Review collected by and hosted on G2.com.

- Strong privacy practices

-Seamless workplace integration – works directly within Slack

-Guardrailed answers – vetted by internal experts.

- AI + human balance – automation with oversight and strong support

- Engaged, responsive customer support Review collected by and hosted on G2.com.

Great tool overall, though more how-to guides and demos before and after launch would help users and stakeholders. Review collected by and hosted on G2.com.

We recently implemented MeBeBot and the experience has been excellent. The set up and implementation was simple and efficient. What stood out the most was the dedicated support provided at every stage, ensuring a seamless transition. The chatbot has proven to be a valuable tool in streamlining HR processes and enhancing responsiveness. Overall, a smooth and impactful implementation that we would highly recommend.

What we like best about MeBeBot Intelligent Assistant:

-Smooth Chatbot rollout- seamless integration and support from MeBebot

-User friendly and provides real tine answers

-Capability to personalize question/answers

-Centralized and broad knowledgebase library

-Incorporates feedback loop was this helpful, yes or no Review collected by and hosted on G2.com.

There was one very minor issue with integrating with SharePoint but that was quickly resolved with the dedicated and prompt support from the MeBeBot team. Review collected by and hosted on G2.com.

It meets employees where they are already working (in Slack) to answer common questions, saving our internal team time as they no longer need to monitor multiple channels or spend time answering questions. MeBeBot was easy to set up and linking it to our Confluence environment saved time in generating the guard-railed answers we wanted to control. Integration took just minutes. Another big upside - our company cares deeply about privacy and this tool does not collect employee information. It is also not just an "HR chatbot" it can cover the full breadth of enterprise questions. We have not yet used the generative AI features but we know how it works and will be considering it in our future roadmap. The MeBeBot team has been very hands on to help us get the most usage and adoption from the tool. Review collected by and hosted on G2.com.

The admin portal is easy to use but the reporting and feedback portals could be improved. Review collected by and hosted on G2.com.

One of the best features of MBB is employees really can't get wrong answers. They may get an answer that doesn't exactly fit the question or they may get a response that needs more clarity. What won't happen with MBB is hallucination that other large language models are prone to. When communicating employee policy it's important that only reviewed answers be provided. Review collected by and hosted on G2.com.

It's easy to look at MBB and think it's going to be like ChatGPT but the application, by design, doesn't work the same way. It sometimes a challenge to explain that to new users, but once they understand why it doesn't exactly operate like a LLM they get it. Review collected by and hosted on G2.com.

Mebebot one is an amazing AI assistant that I have found that was able to incorporate all of my company's knowledge into its database and enables my employees with almost 100% of their queries and makes their performance better and faster. It helps me cut costs on support costs,and helps me focus more time on the company's growth. Mebebot was so easy to implement I loved that I could intergrate it with other software that I use such as Microsoft teams,sap,text messaging and Google drive. It's so easy to use a person does not need to have alot of technical knowledge to use it. It comes with a lot of tools like the AI wizard,the content hub. I especially like the content hub you can add,edit and train the AI wizard based on the interaction from the employees. Mebebot is also great for providing analysis data which helps me better understand my employees needs in order to improve their performance by providing skills training if needed by the feedback from the live dashboard.i also like that it is available for use anywhere as it is available both on computer and mobile devices so my employees can never say they don't have access. Review collected by and hosted on G2.com.

I do not really have any general complaints only that the fees structure is a bit high depending on which package option is chosen. I'n my business we deal with alot of different clients from other countries so we need an AI that is multi lingual and that meant we needed the enterprise+ package as that is the one that has the multilingual package and is slightly high priced Review collected by and hosted on G2.com.

Customizable Knowledge Base - Having a system that allows for fine tailoring of company wide policies is a plus! Review collected by and hosted on G2.com.

It has a steep learning curve, alot of functions which are not educated well enough for a layman user. Review collected by and hosted on G2.com.

MeBeBot is a great tool for our large HR department. Our company has over 11,000 employees, which keeps our people partners and other HR staff busy. MeBeBot has provided a quick, easy tool to help lighten the workload by providing basic answers to commonly asked questions. Review collected by and hosted on G2.com.

We love MeBeBot as is! But it would be great if MeBeBot could to integrate with other platforms to do things like retrieve employee paystubs, provide time off balances and open HR help tickets on their behalf. Review collected by and hosted on G2.com.

Some of the most helpful aspects to MeBeBot:

- Accessibility on any device anywhere, anytime of the day.

- Targetted communication to your employees.

- Added efficiency to everyone's workday.

- Tailored personalized experiece to your organization.

- Customer support.

- Quick implementation. Review collected by and hosted on G2.com.

Bot training time for new inceremental content, which is a common challenge for all virtual assistants. Review collected by and hosted on G2.com.