What problems is Matter solving and how is that benefiting you?
In our daily routine, the team rarely stops to recognize each other. We have a sprint retrospective session that includes space for this, but it always feels very generic—usually just one general piece of feedback for the whole team. My colleagues and I missed receiving direct, day-to-day recognition for our work. That’s why we tested Matter, which was really helpful in making us pause—especially at the end of the week—to give feedback and kudos to one another. The gamification aspect also motivated us to do this more consistently and made it fun.
While it was effective for addressing our needs, we faced issues configuring the bot. Whenever someone failed to complete missions or give kudos to colleagues, it would send excessive notifications in our Teams channel—tagging people directly, which became uncomfortable. What started as a lighthearted practice turned frustrating due to notification overload and invasive alerts cluttering our feed. Eventually, we stopped using the tool altogether. Review collected by and hosted on G2.com.