Magneto IT Solutions Reviews & Provider Details

Nothing -- this was a completel disappointment and a waste of my time and money. Magneto had several opportunities to do the right thing and complete my website per the specs agreed upon but has failed to do so and has ignored my emails and requests for a resolution. Review collected by and hosted on G2.com.

I hired Magneto IT solutions to build an e-commerce website for an emerging brand and a handful of products. At the onset, I was assured that Magneto had extensive experience crafting e-commerce websites of all sizes, would facilitate the design and completion of the website to meet my needs and specifications, and would build a website with all the performance characteristics and attributes agreed upon (and memorialized in a comprehensive proposal attached to our contract). Based on their representations, online reviews, and assurances, I decided to hire Magneto. Things started off great, they performed to expectations and we were making progress on the website.

Then we hit a roadblock. The product pages for my clothing items displayed only one picture, which I questioned because normally one would expect to see multiple pictures of a product on the product purchase page, especially a clothing item that has two sides (front and back) -- and Magneto's proposal specifically said that the Product Details page will show "multiple images per product."

Instead of addressing the issue and fixing it, Magneto tried to blame me by saying I approved the design -- yes, I approved the design outline based on aesthetics, look and feel, and placeholders, but had no idea there would be functional limitations such as the display of only one image on each product page, which I would never have agreed to. After blaming me, Magneto told me it would cost an additional $2,000 to rework the design and change the Shopify template. I pushed back but agreed to split the difference and pay $1,000 just to get the site completed and online.

Magneto at first refused but then agreed to the split. After agreeing to the split, Magneto stopped responding to my emails and went completely dark. Magneto has not done any more work on my website and left me completely hanging and stranded. They have not responded to my many emails, follow-ups, and requests for a resolution. They have ignored me and have refused to give me a refund so I can finish the website with a new developer.

This has been the most disappointing experience with a web developer that claims to go above and beyond for customers, deliver quality products, and be accountable and reliable.

If this happened to me I'm sure it has happened to others and will happen again. I plan to file a lawsuit against Magento for fraudulent inducement, consumer fraud, and breach of contract. Review collected by and hosted on G2.com.

I have been working with Magneto IT Solutions for over 5 years. I have nothing but good things to say about their team of developers. Starting from the Project Manager to the junior developer, everyone is great to work with. It is extremely easy communicate with them; hence I am able to make them understand exactly what we need. Also, in case of any errors or issues, they are prompt to resolve them. Review collected by and hosted on G2.com.

Their response was always very quick. It was very easy to communicate with them throughout the project timeline. Their project management skills are strong, and their developers and designers work very well with each other. Review collected by and hosted on G2.com.

The team developed an e-commerce website from scratch on Magneto, integrated with Digital Marketing functionalities. They developed a responsive design on our website to increase traffic from mobile devices and make the customer experience more convenient. Review collected by and hosted on G2.com.

They had a very simple approach for maintaining communication with us, which was helpful and effective. We used Skype for team communication, Quick Scrum for project management, and we analysed our tasks several times a week. Review collected by and hosted on G2.com.

Magento IT Solutions designed and developed a Magento website to help a stone exporter and supplier enter the e-commerce industry. They’ve also assisted with on-site SEO, social media marketing, and Google Ads. Review collected by and hosted on G2.com.

Magento IT Solutions delivered a user-friendly website with a seamless backend experience. Their ability to understand the client’s requirements and execute a smooth engagement supplements a long-term partnership. The accessible team meets deadlines and has experience in a range of industries Review collected by and hosted on G2.com.

Building our company site, tweaking, improvements. Blueprints for a mobile app. Review collected by and hosted on G2.com.

Initially, the site set up was great. As we refined and figured out exactly what we needed to improve, we found that, generally, they were able to make the changes we needed, by the deadlines both sides had agreed on. Overall development of our site theme was clean. They responded promptly to emails and requests for service. Review collected by and hosted on G2.com.