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LoyaltyLion Pricing Overview

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LoyaltyLion has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact LoyaltyLion to obtain current pricing.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

7 months

Average Discount

10%

Perceived Cost

$$$$$

LoyaltyLion Pricing Reviews

(2)
Verified User in Retail
AR
Mid-Market (51-1000 emp.)
"Great Customer Service and Helpful Setting Up and Managing Account"
What do you like best about LoyaltyLion?

The team was very helpful in guiding us to make the right decisions for our brand and customer base. There were a lot of ways to set up the program and it was helpful to have a lot of different approaches to choose from. The customer service team was excellent. Review collected by and hosted on G2.com.

What do you dislike about LoyaltyLion?

I don't have anything negative to say at all. Review collected by and hosted on G2.com.

Janeena B.
JB
"Challenging Setup with Limited Integrations"
What do you like best about LoyaltyLion?

I like the seamless product redemption that LoyaltyLion offers. I also find the automated email reminders very beneficial as they help us manage our small team better. It's nice not to worry about manually sending reminders and prevent customers from being upset about expiring points they didn't know about. Review collected by and hosted on G2.com.

What do you dislike about LoyaltyLion?

It's frustrating that we can't remove people or block certain email domains. A lot of our corporate partners have different perks that make them ineligible for loyalty, but since they can't be removed, our totals are way off. It makes it to where we can't trust LoyaltyLion as a source of truth. We also are frustrated by how limited the integrations are. We wish we could use it with our CRM Pipedrive, but there's no integration which requires us to use Zapier. It's getting really expensive to not have integrations we need because we have to build out automations to try to mimic an integration. The initial setup of LoyaltyLion was not very easy. We had a lot of issues arise that were not disclosed by sales and our onboarding person was inconsistent. Review collected by and hosted on G2.com.

Response from Fiona Thompson of LoyaltyLion

We're glad to hear that you find our seamless product redemption and automated email reminders beneficial for your small team. We understand your frustration with the limited integrations and the challenges during the setup process. Your feedback is valuable, and we will ensure it is passed on to the Product team.

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