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At a Glance
Market Segments
Small-Business (74.2% of reviews)
Small-Business (74.1% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
LoyaltyLion
Star Rating
(489)4.6 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LoyaltyLionYotpo
Star Rating
(257)4.3 out of 5
Market Segments
Small-Business (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Yotpo excels in its Bulk SMS feature, receiving a high score of 9.3, which allows businesses to effectively reach their customers through mass messaging. In contrast, LoyaltyLion does not offer this feature, which may limit its communication capabilities.
- Reviewers mention that LoyaltyLion's Loyalty Engine is rated higher at 8.7 compared to Yotpo's 7.9, indicating that users find LoyaltyLion's loyalty program management more robust and effective in driving customer engagement.
- G2 users highlight that Yotpo's Quality of Support is rated at 8.8, which is slightly lower than LoyaltyLion's 9.1. This suggests that users may experience more responsive and helpful support with LoyaltyLion, enhancing their overall satisfaction.
- Users on G2 report that Yotpo's Text Scheduler feature is rated 8.8, allowing for effective planning of SMS campaigns, while LoyaltyLion lacks a comparable feature, which could hinder its marketing automation capabilities.
- Reviewers say that LoyaltyLion's Membership feature scores 8.4, outperforming Yotpo's 7.6, indicating that users appreciate the flexibility and options available for managing customer memberships within LoyaltyLion.
- Users report that Yotpo's Personalization capabilities score 8.2, which is higher than LoyaltyLion's 7.7, suggesting that Yotpo may offer more tailored experiences for customers, enhancing engagement and loyalty.
Pricing
Entry-Level Pricing
LoyaltyLion
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
LoyaltyLion
Free Trial is available
Yotpo
Free Trial is available
Ratings
Meets Requirements
8.6
442
8.6
206
Ease of Use
8.5
447
8.5
208
Ease of Setup
8.4
360
8.1
140
Ease of Admin
8.8
270
8.2
127
Quality of Support
9.2
438
8.8
199
Has the product been a good partner in doing business?
9.1
268
8.5
124
Product Direction (% positive)
9.2
446
8.1
192
Features by Category
Collection
Not enough data
7.8
44
|
Verified
Not enough data
8.1
59
|
Verified
Not enough data
7.6
58
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
8.0
49
|
Verified
Agentic AI - Review Management
Not enough data
7.1
7
Not enough data
6.7
7
Moderation
Not enough data
8.1
60
|
Verified
Not enough data
8.0
56
|
Verified
Not enough data
7.7
44
|
Verified
Use Cases
Not enough data
8.5
62
|
Verified
Not enough data
7.8
44
|
Verified
Not enough data
8.2
54
|
Verified
Administration
Not enough data
7.5
52
|
Verified
Not enough data
7.5
41
|
Verified
Not enough data
8.0
51
|
Verified
Not enough data
8.1
52
|
Verified
Not enough data
7.5
34
|
Verified
Display Options
Not enough data
7.5
40
|
Verified
Not enough data
7.9
57
|
Verified
Not enough data
7.6
57
|
Verified
Not enough data
7.6
51
|
Verified
Generative AI
Not enough data
6.4
14
Loyalty Experience
8.8
404
8.2
37
8.6
408
8.2
37
8.6
402
7.3
30
7.9
402
8.0
33
7.1
388
7.0
22
Feature Not Available
7.6
27
Loyalty Platform
7.9
397
7.8
31
8.2
398
7.9
27
7.9
400
7.7
30
7.6
376
7.2
23
8.4
401
7.5
33
Agentic AI - Loyalty Management
6.5
64
4.0
7
7.7
64
5.2
7
6.7
63
5.0
7
6.8
62
4.0
7
Visual UGC
Not enough data
7.7
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
7.0
5
Integrations
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
7.7
5
Support
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
7.0
11
Not enough data
5.9
11
Not enough data
5.9
11
Not enough data
Consumer Intelligence
Not enough data
9.1
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
38
|
Verified
Reporting
Not enough data
8.1
18
Not enough data
8.0
36
|
Verified
Not enough data
8.5
52
|
Verified
Media Monitoring
Not enough data
7.1
15
Not enough data
7.9
34
|
Verified
Not enough data
8.2
28
In-House Management
Not enough data
Feature Not Available
Not enough data
7.7
15
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LoyaltyLion and Yotpo are categorized as Loyalty Management
Unique Categories
LoyaltyLion is categorized as E-Commerce Tools
Yotpo is categorized as Customer Advocacy, User-Generated Content, Online Reputation Management, and Review Management
Reviews
Reviewers' Company Size
LoyaltyLion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
26.7%
Retail
21.9%
Cosmetics
9.2%
Food & Beverages
9.0%
Consumer Goods
9.0%
Other
24.4%
Retail
20.6%
Apparel & Fashion
12.3%
Consumer Goods
11.5%
Health, Wellness and Fitness
7.0%
Food & Beverages
4.9%
Other
43.6%
Discussions
LoyaltyLion has no discussions with answers
What is Yotpo used for?
1 Comment
MP
Yotpo is a customer engagement and retention platform that helps e-commerce brands build trust, increase conversions, and grow customer lifetime value. It...Read more
Yotpo has no more discussions with answers
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