--- title: Lodgify Reviews meta_title: 'Lodgify Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Lodgify works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 71 scale: '5' date_modified: '2026-08-07' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Lodgify Reviews **Vendor:** Lodgify **Category:** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e) **Average Rating:** 4.2/5.0 **Total Reviews:** 71 ## About Lodgify #1 vacation rental software powered by proactive AI. Automate hosting, win more bookings and maximize revenue with less effort. Lodgify simplifies the process of running and marketing a vacation rental by enabling anyone to create a bookable website, synchronize property data and availability across third-party platforms, and manage all guest reservations and communications in one place. Our software comes with a Channel manager, PMS, Website builder, Payment processing, Booking System and much more! ## Lodgify Pros & Cons **What users like:** - Users love the **ease of use** of Lodgify, appreciating its intuitive design and seamless management of bookings. (10 reviews) - Users value the **intuitive website builder** of Lodgify, enabling quick and hassle-free website creation and management. (10 reviews) - Users appreciate the **efficient booking management** of Lodgify, streamlining operations and boosting direct reservations significantly. (9 reviews) - Users value the **seamless channel management** of Lodgify, enhancing efficiency with real-time calendar syncing across platforms. (8 reviews) - Users value the **easy calendar synchronization** with OTAs, enhancing efficiency and centralizing all booking management. (6 reviews) - Time-saving (6 reviews) - Users commend the **prompt and helpful customer support** from Lodgify, ensuring a seamless experience with the platform. (5 reviews) - Integrations (5 reviews) - Unified Platform (5 reviews) - Users value the **automation features** of Lodgify, which streamline management and enhance efficiency for multiple bookings. (4 reviews) **What users dislike:** - Users note the **missing features** in Lodgify, especially in expense tracking and CRM capabilities, impacting performance insights. (5 reviews) - Users find the **complexity of setup and features** somewhat overwhelming, especially for first-time users juggling multiple responsibilities. (4 reviews) - Users wish for more **customization options** in website templates and features to enhance their experience with Lodgify. (4 reviews) - Users feel that the **limited features** of Lodgify hinder in-depth customization and advanced reporting capabilities. (3 reviews) - Users report frequent **payment issues** with Lodgify, including unexpected fees and complications in managing bookings effectively. (2 reviews) - Setup Difficulties (2 reviews) - Time-Consuming Reporting (2 reviews) - Booking Issues (1 reviews) - Users find Lodgify to be **too expensive** for the features provided, particularly at the middle and ultimate tiers. (1 reviews) - Inefficient Onboarding (1 reviews) ## Lodgify Reviews ### 1. Terrible company worse service **Rating:** 0.0/5.0 stars **Reviewed by:** Marc P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Lodgify?** Nothing, this company is a rip off you will not get any bookings, it want keep you calandars sinker properly, if you try to cancel it won't work and 8 months later they will still charge you for a full year you don't sign up for and they won't refund you **What do you dislike about Lodgify?** Customer service is a joke, they don't listen and just repeat themselves like an AI bot. Useless garbage service that doesn't work well and is hard to cancel. **What problems is Lodgify solving and how is that benefiting you?** Nothing they just keep charging me money that they won't return even after I canceled their useless service. All the other competitors has a better platform and service. ### 2. Good for a very specific use case, bad for everything else **Rating:** 1.0/5.0 stars **Reviewed by:** Kathryn M. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Lodgify?** DIY Website Reporting (Have to pay extra for that though) If you have 1-3 Units and only run off of your website, Airbnb, and maybe VRBO...Lodgify might be a solution to get you up and going. Anything more than that should be moved to a more robust platform. **What do you dislike about Lodgify?** Dislike just about everything else. My property has 11 units and having texting communincation is VITAL. Lodgify is smart enough to agree with how important SMS is to guests in today's world (read their post here https://www.lodgify.com/blog/vacation-rental-text-messaging/ )....G2 won't let me share the portion directly from the blog post, but read the last paragraph in that link under "What to Take Away". Tell me why a business touts how important a very specific feature is BUT they don't actually offer it or have it on the road map to offer it in the future. REMOVE THE MISLEADING POSTS FROM YOUR WEBSITE OR GET WITH THE TIMES AND ACTUALLY OFFER A USEFUL FEATURE. I was misled. They don't offer SMS. You can use Zapier to automate it (terrible idea) or use one of their two integrations (Enso Connect OR Dack). While in mid-onboarding, I found out that SMS was not actually an option, I was forced to stay in the contract and use one of the two expensive integrations listed above. Without going into too much on that experience - I'll just say it was terrible. I'm swtiching PMS after only 6 months...and I paid for the full year. I'd rather lose 6months of money than have to deal with Lodgify and their crappy integrations any longer. If you're running 1-3 units and don't care about texting...great. Try Lodgify (although I'm sure you'll find something else to disappoint you). If you're wanting to offer your guests a modern experience and text them, don't even think about using Lodgify. Use a PMS that has SMS messaging built in natively. I'm personally moving my business to Resnexus but would also recommend Cloudbeds or Hostaway. Oh, and their second biggest flaw? Customer Service. Maybe it's a better experience if you're located in Europe but it's not great in the US. Good luck waiting for email responses or long phone queues. **What problems is Lodgify solving and how is that benefiting you?** Unified calendar, built in website, with connection to Stripe for credit card processing... bare bones. That was about it. **Official Response from Lodgify Marketing Team:** > Hi Kathryn, Thank you for sharing your feedback with us. We're glad to hear that you found Lodgify useful for specific needs like DIY website creation and reporting. However, we're sorry to hear about your disappointment with other aspects of our platform. We understand the importance of SMS communication, and we apologize for any confusion or inconvenience regarding this feature. We're continuously working to improve our platform and appreciate your feedback on this matter. Regarding customer service, we're sorry to hear about your experience. We strive to provide timely and helpful support to all our users, regardless of their location. We'll take your feedback into account as we work to improve our services further. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help. Best regards, The Lodgify team ### 3. Customer Service is Lacking **Rating:** 0.5/5.0 stars **Reviewed by:** Celeste P. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Lodgify?** The connection team is very patient with establishing Calendar integration. The website templates are easy to use and aesthetically appealing. **What do you dislike about Lodgify?** Lodgify does not adhere to its published policies. For example, Lodify's policy states that it does not charge commissions for canceled reservations. However, Lodgify can not verify if reservations were canceled, so they charge commissions on ALL reservations, regardless of status. For example, an avalanche of false reservations were made on booking.com. Since booking.com is tied to my Lodgify account, I was charged hundreds of dollars in commission fees for fraudulent reservations. **What problems is Lodgify solving and how is that benefiting you?** There are better STR hosts websites on the market. Lodgify does not add value to the user experience. It hinders productivity, and business performance has no increase. **Official Response from Lodgify Marketing Team:** > Hello Celeste, Thank you for taking the time to share your feedback. We apologize for the issues you've encountered and the frustration it has caused. Your experience is important to us, and we want to address your concerns. We're pleased to hear that you found our connection team patient and the website templates easy to use. However, we're sorry for any confusion or inconvenience regarding our policies. Regarding the commission charges for canceled reservations, we understand the concern you've raised. We strive to provide transparent and accurate information to our users, and we apologize if there was any miscommunication or misunderstanding. Our team is reviewing your case to ensure that any inaccuracies are addressed appropriately. We're committed to improving the user experience and value that Lodgify provides. Your feedback will help us identify areas for enhancement and refinement. We take your comments seriously and will use them to make necessary adjustments. Thank you for sharing your perspective. We're dedicated to resolving any issues you've encountered and ensuring that your experience with Lodgify aligns with your expectations. If in the future you have doubts about our product, check out our blog! We have many useful tips and tricks about how to use Lodgify there. Here's one regarding the calendar issue you mentioned: https://www.lodgify.com/blog/sync-airbnb-vrbo-calendars/ Best wishes, The Lodgify Team ### 4. Customer service is TERRIBLE, website doesn't really work, no IT department **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Lodgify?** So far, nothing, nothing, nothing, nothing. **What do you dislike about Lodgify?** Customer service is terrible. Not helpful at all. Rude. Website features doesn't work. Isn't this a technology company with a website product? and I can't event update my email address? sooooo terrible. **What problems is Lodgify solving and how is that benefiting you?** direct booking **Official Response from Lodgify Marketing Team:** > Hello, We're sorry to hear about your experience and the challenges you've faced. We sincerely apologize for any inconvenience caused by our customer service and technical issues. Your feedback is valuable, and we're actively working to improve in these areas. We're committed to resolving your concerns and providing a positive experience moving forward. If you'd like to discuss your specific issues further, please reach out to our support team at help@lodgify.com. Your satisfaction is our priority, and we're dedicated to delivering a better experience for you. Best wishes, The Lodgify Team. ### 5. Good Luck Getting Paid **Rating:** 0.0/5.0 stars **Reviewed by:** Kara L. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2019 **What do you like best about Lodgify?** I like what it promises: easy integration for AirBNB, property management, and your own booking website **What do you dislike about Lodgify?** Everything. I dislike everything. The calendar does not sync correctly with AirBNB and caused us multiple double booking, the back-end is clunky and hard to navigate, the "website" is slow and not user-friendly, the customer service is terrible, and getting paid is a nightmare. **Recommendations to others considering Lodgify:** Lodgify makes promises that they cannot deliver on. They have owned us money for almost four months, we have not seen a penny of it, but have to keep paying the monthly fee to have access to support. My recommendation is to find someone else. **What problems is Lodgify solving and how is that benefiting you?** We were attempting to add property rental booking directly through our website. **Official Response from Lodgify Marketing Team:** > Hello Kara, We appreciate you taking the time to share your feedback about your experience with Lodgify. We're genuinely sorry to hear that you've encountered challenges and frustrations with our platform. Your experience does not align with the level of service and performance we strive to provide, and we apologize for any inconvenience you've faced. It's disappointing to learn that you've had issues with calendar syncing, double bookings, back-end usability, website speed, customer service, and payment processing. We take this feedback seriously, and we're committed to addressing these concerns to improve the overall experience for our users. We understand your frustration regarding payment issues. Your experience with payment delays is certainly not reflective of the level of service we aim to deliver. We're actively working to resolve this matter and ensure that you receive the payment owed to you as soon as possible. Please know that our team is dedicated to resolving this situation promptly. If you have any specific concerns you'd like to discuss further or if you have additional feedback to share, please don't hesitate to reach out to us directly. We're here to listen and work towards resolving any issues you're facing. Thank you for giving us the opportunity to address your concerns, and we apologize again for any inconvenience you've experienced. Best wishes, The Lodgify Team. ## Lodgify Discussions - [Does Lodgify have an app?](https://www.g2.com/discussions/lodgify-does-lodgify-have-an-app) - 2 comments - [Does Lodgify have an app?](https://www.g2.com/discussions/does-lodgify-have-an-app) - 1 comment - [Does Lodgify have a CRM?](https://www.g2.com/discussions/does-lodgify-have-a-crm) - 1 comment - [Is Lodgify any good?](https://www.g2.com/discussions/is-lodgify-any-good) - 1 comment - [What does Lodgify do?](https://www.g2.com/discussions/what-does-lodgify-do) - 1 comment - [View Lodgify pricing details and edition comparison](https://www.g2.com/products/lodgify/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A17%3A28+-0500&secure%5Bsession_id%5D=35cce681-5a55-4957-8ca7-c2baf86f3389&secure%5Btoken%5D=31ac6c0436dc1655c01941f73b0c8205c4bf662da5a1296fc61ba78b97baa913&format=llm_user) ## Lodgify Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Booking.com for Business](https://www.g2.com/products/booking-com-for-business/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [KeyNest Lockers](https://www.g2.com/products/keynest-lockers/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [StayFi](https://www.g2.com/products/stayfi/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wix](https://www.g2.com/products/wix/reviews) ## Lodgify Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics - Calendar Management - Invoice Management - Discount Management - Availability Management - Price/Margin Management - Pipeline Management - Content Management - Partner Management - Incentive Management - Opportunity Management - Promotions Management - Commission Management - Real-Time Analytics - Channel Analytics **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Marketing Automation - Third-Party Integrations **Additional Functionality** - Customizable Reports - Inbox Management - Online Booking - Work Order Management - Rate Management - Discount Management - Calendar Management - Guest Check-in/Check-out - Website Management - Credit Card Processing - Owner Statements - Inventory Management - Revenue Management - Data Synchronization - Multi-Property - Reporting & Statistics - Ratings/Reviews - AI Copilot - Task Management - Property Management - API - Customizable Templates - Alerts/Notifications - Housekeeping Management - Channel Management - Accounting - Payment Processing - Real-Time Notifications - Email Management - Activity Dashboard - For Vacation Rentals - Guest Experience Management - Search/Filter - Multi-Channel Management - Mobile Access - Data Import/Export - Short/Long Term Rental - Reminders - Availability Management - Electronic Payments - Generative AI - Multi-Currency - Guest Communications - Invoice Management - Reservations Management - Contact Management **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management - Collaboration Tools - Order Management - Referral Management - Multi-Channel Management - Campaign Management - Task Management - Workflow Management - Lead Management - Template Management **Marketing** - Online Reputation Management - Marketing Tools **Additional Functionality** - Email Templates - Partner Portal - Real-Time Data - Activity Tracking - Electronic Payments - Customizable Templates - Customizable Branding - Data Import/Export - AI Copilot - Inventory Tracking - Data Synchronization - Generative AI - Inventory Control - Customizable Reports - API - Sales Reports - Dynamic Pricing - Real-Time Updates - Multi-Channel Distribution - Multi-Channel Campaigns - Activity Dashboard - Performance Metrics ## Top Lodgify Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.6/5.0 (117 reviews) - [Hosthub](https://www.g2.com/products/hosthub/reviews) - 4.7/5.0 (28 reviews)