Top 10 Layer Alternatives & Competitors

(1)4.0 out of 5

Research alternative solutions to Layer on G2, with real user reviews on competing tools. Conversational Marketing Software is a widely used technology, and many people are seeking simple, secure software solutions with profiles, lead gathering, and sales conversion. Other important factors to consider when researching alternatives to Layer include ease of use and reliability. The best overall Layer alternative is HubSpot Marketing Hub. Other similar apps like Layer are ActiveCampaign, Salesforce Marketing Cloud, Birdeye, and Fin by Intercom. Layer alternatives can be found in Conversational Marketing Software but may also be in Marketing Automation Software or AI Customer Support Agents Software.

Show Less

Best Paid & Free Alternatives to Layer

HubSpot Marketing Hub
ActiveCampaign
Salesforce Marketing Cloud
Birdeye
Fin by Intercom
Podium
Tidio
SlickText

Top 10 Alternatives to Layer Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Layer stacks up to the competition, check reviews from current & previous users in industries like Health, Wellness and Fitness, and find the best product for your business.

HubSpot Marketing Hub

By HubSpot

4.5/5

(14,365)

Product Description

Categories in common with Layer:

Conversational Marketing

Product Description

Categories in common with Layer:

Conversational Marketing

Salesforce Marketing Cloud

By Salesforce

4/5

(4,439)

Product Description

Categories in common with Layer:

Conversational Marketing

You’re Seeing Part of the StoryLog in or create an account to access the full set of alternatives.

Create a Free Account

Product Description

Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.

Categories in common with Layer:

Conversational Marketing

Podium

By Podium

4.6/5

(2,047)

Product Description

Categories in common with Layer:

Conversational Marketing

Tidio

By Tidio

4.7/5

(1,853)

Product Description

Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.

Categories in common with Layer:

Conversational Marketing

SlickText

By SlickText

4.8/5

(1,798)

Product Description

Categories in common with Layer:

Conversational Marketing

Genesys Cloud CX

By Genesys

4.4/5

(1,491)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Categories in common with Layer:

Conversational Marketing

Product Description

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1100+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.com to learn more.

Categories in common with Layer:

Conversational Marketing